I used small moves back in September 2021 for a move from a room in a house to a townhouse. Two…read moremovers showed up on time, they give pre-arrival call notice, and finished moving my stuff quicker than expected. Super kind and they listened attentively to all requests and concerns while they efficiently moved. Great communicators. If you have any delicate furnitures, do ensure that the movers wrap it with additional blankets and wrap them securely with tape/saran wrap. Several ladies (zella, kathy, brenda) who helped me reserve movers initially and handle post-move discussions were very professional, respectful, and responsive. They want to provide good service to their customers and retain customers and it really showed in many ways!! Ue the coupon from yelp for discount. They accept it. Thank you for a great service and for making it a smooth moving experience. Recommended!!!!

The movers themselves were wonderful people. However we booked the service 1 month in advance and…read moreasked for the first move of the day. We also booked 3 movers. What we got was 2 movers arriving nearly 3 hours late. Apparently even when we asked for the first appointment of the day, they still managed to book someone else before us. When you have a small window to move 3 hours makes a huge difference and has a frustrating domino effect on everything. Not the worst experience, but also not the best.

Amazing move with the most professional gentlemen ever. Sebastien and Ryne were so caring,…read morethoughtful and polite. They worked hard and everything was moved safely and perfectly. They wore masks at all times indoors and we really appreciated that!! Thank you so much for a great move!!

Great company, very professional work. The movers themselves were professional, arrived on time and…read moredid a great job. Very quick, hassle-free move. Would definitely recommend to others that are looking for a good moving company in Vancouver.

A family member recommended this moving company after their recent move…read more We were VERY pleased with the service that was provided. It was easy to book our date. They were customer focused, accommodated our date change, were very courteous and friendly. The movers worked quickly and were very careful with our furniture - using special wrap to keep things safe. I dislike moving, but Metro Van Movers made the day easy and actually fun. My husband and I both highly recommend this service.

We found MVM because of their unique offering of reusable, heavy-duty totes instead of cardboard…read moreboxes for moving. This is an excellent way to reduce waste and ensure your items arrive at your new home safely. You will need to pay a cash deposit up front of $15 per box, to be returned once they collect the boxes. This was great and I wish more companies offered it. We had three packers for three hours the first day which was speedy and efficient. Both days they arrived early which I really appreciated. The second day we had three movers, however they moved a bit slower than I would have liked. One of three of the workers stayed in the truck the entire time and did not rotate with the other workers, who started showing signs of fatigue after several hours (understandable). I understand getting tired, but towards the end of their work my instructions were not followed and boxes were placed haphazardly on our first and second floor rather than where I asked them to be. It took them almost two hours to get from our old to our new place, during which time they mentioned stopping for food and water (but I was charged the full time). I want these guys to get a break and asked if they would get one, but never got a clear answer, and I think I paid for all the time anyways. All and all, we enjoyed using this service and would recommend it for anyone tackling a big move in Vancouver. They could work a little faster, but all of my items arrived safely which was my primary concern.

What a perfectly lovely experience start to finish! Booked Academy to help load a vintage…read moreWedgewood Stove which needed white-glove care, and I was booking a bit last minute. Academy was responsive on the phone and followed up to confirm my appt. They were very accommodating with the schedule as I was traveling from another town. They took loving care with the stove, got it wrapped loaded and secured in preparation for our self-transport. Would highly recommend!

We hired these movers for our October move. They were fantastic. They arrived on time and we're…read moreready to get going right away. We had 3 men for the move, they worked very efficiently and in a timely manner. They were great. They men enjoyed their job, had fun while working and managed to make our move stress-free and easy. I would use Academy Moving (John Volken Academy Movers) again and would highly recommend these movers. Thank you for making it so easy to move.

The initial home assessment was going to be 3_4 hrs top. I had provided an address of the…read moredestination of the move however a week before I had chosen another address and informed the general manager of this. On the day of the move an emergency had arose and one of their regular guy couldn't make it so we had to with another guy. Between having the regular mover explaining how to move things and his lazy pace the entire move for a single condo cost me more than $700 when it should have costed me about $500. Max. On top of that he charge me another 1.5% due to that they didn't know of the new location until the day of the move! The general manager obviously didn't update them and I had to pay as a result. I was upset for the service and lack of professionalism. The temp guy should have known that he was paid by hour and shouldn't be on his mobile while he was walking back and forth to the truck, very slowly. I moved before and used 2 younger guys in their 20's and the entire move was twice the distance and took less than 2 Hrs. These guys are close to 50s. You be the judge. I emailed the general manager and explained to him that I was disappointed because service was great from the beginning. Charging that amount for a small move and within about 20 blocks is ridiculous. Well I never received an apology nor a response. I guess they could careless after they walked of off with the cash. I wouldn't recommend them to anyone.

I tried Left Coast Movers on the recommendation of my sister who had recently used them and had a…read moregreat experience. I'm an easy customer - very willing to see the best in any service provider - however there were a couple of things that really bothered me about the service we experienced. First things first, the two guys who showed up were perfectly nice. They showed up on time and didn't bat an eye when our flat was still rather chaotic on the morning of the move. So that was good. However, I was slightly horrified that they didn't bother to wrap our furniture in moving blankets before loading the pieces onto handcarts. I watched as piece after piece of fragile, expensive furniture was carted away unwrapped including a coffee table we had shipped from the UK and a teak sideboard that was our wedding gift. Both my husband and I were too nice to say anything to the movers but in retrospect, we should have especially since it was raining outside and pieces got wet. We would have wrapped key pieces ourselves had we known they wouldn't be wrapped by the movers. We underestimated the time needed for the move - our fault - and asked if the movers could stick around another hour. They agreed. However, it turned out that they had been promised a last-minute job if they could get across town by a certain (unrealistic) time. As a result, they were rushing so quickly that they broke several plastic boxes that they stacked together. Since they were in such a rush to leave, we paid them with a pretty generous tip and said our good-byes. Unfortunately, it was after they left that we realized these boxes had been broken. I know that they use different teams to move so this review really is only for the team we had. That said, as a small business owner myself, I wouldn't be very happy if customers were experiencing subpar service under my branding.

Booking with Home Run Movers to paying the invoice was seamless. Ty was great and accommodating…read morewith ensuring a proper quote. The two hired movers arrived at 8:35AM (5 mins late but not a big deal to me) and my studio apartment move into a one bedroom was completed in a timely fashion. The two movers were professional and I would hire them again and recommend Home Run Movers to friends and family. A nice little bonus was that they collaborate with BungoBox so I got 10% off my BungoBox rentals. They took apart my bed and put it back together.. they also wrapped all fragile items and my shelf which is prone to getting scratched. Highly highly recommend this moving company!

We used them twice, seven years ago and this year. The first time was ok, with only one mirrored…read moredoor being broken, which we let go as too much hassle to deal with it. The second time was a nightmare, with them showing up with a 3.5 ton truck instead of a 5 ton truck, as was clearly communicated beforehand. Since we had to make a ferry reservation, it made everything morse stressful than necessary, with us having to deal with literally last minute solutions for left over stuff, turning over the old place to our landlady, loading remaining items in our own car, and helping the movers on top of it as some furniture had to be dissembled to fit in the truck. Although Ty brought anything they could not bring the first time, a couple of days later, there were too many damaged items due to the puzzle of trying to get everything into the small truck. Most damages were just labelled as 'can be easily replaced by going to the dollar store, or having a table top refinished locally, etc.' But Ty never followed up on it, instead mentioned that we had not bought the proper insurance (which was never offered in the first place). He gave us $500 off, but that does not make good for all the trouble we had. and all the damages, with some of them discovered after the move. The damages were: a broken high quality fan, a completely scratched dining table top, damaged artwork, two damaged standing lamps, one damaged storage unit, a broken antique pendant light, and almost all furniture with some new scratches, dents, and other minor damages, including damages from the tape that was not properly used. Having said this, the movers were friendly, and Ty is a nice person; but this was not handled as expected and with the care needed, also with never following up on him promising us the needed repairs. Even if only some small plastic parts (e.g., a wheel part, a fastening ring) are broken, it does not mean they can be easily replaced at the dollar store. If we had to repair and replace everything, it would easily exceed the $500 offered. I have moved over 20 times in my whole life, but this was by far the worst experience ever. I can only hope that they will handle your next move better.

This is the best moving company we have used. Professional,…read morefriendly and efficient. Our movers worked hard and had the job done so quickly. Having never moved long distance, we were anxious about the move. Our minds were put to rest when we observed the efficiency of our movers. Scott the owner, was awesome to deal with. Would highly recommend and would hire them again in a heartbeat.

Booked to move a mattress from North Van to downtown. Price competitive and even discounted the…read moreremoval and dumping of old mattress (which I forgot during booking). Showed up early which was slightly inconvenient but made sure the mattress was protected and not dirtied during move. Nice guys that I'd use again.