Stopped here with my friend on the last day of our vacation and it did not disappoint. We spent about 50$ each on a three hour pass which is not bad given it included some of the arcade games, mini golf, and go carts. In that time we were able to ride the go carts three times and complete the mini golf course before spending the rest of the time playing in the arcade. I would definitely visit again next time I am in pinetop. read more

White Mountain Family Fun Park - Go carts - Amusement Parks Near Me - Lakeside, Arizona

Owning several businesses in one of the most highly regulated industries in the country, I can certainly appreciate the need for rules. As a business owner and leader, though, I think you can also appreciate that your responsibilities extend beyond simply having those rules in place. You have a responsibility to keep the public safe, properly train your employees on the rules, and ensure they know how to communicate and enforce them appropriately with your customers. The defensiveness in your reply is similar to what I experienced when I simply tried to explain that your staff did not communicate the rules in the manner you are now describing. That is really at the heart of the issue. You have also taken on the responsibility of creating and operating what you market as a "family fun" environment. Rules and safety are absolutely compatible with that, but the way those rules are communicated and enforced has a significant impact on the experience families have at your business. Rather than immediately becoming defensive when a customer offers criticism, I would encourage you to listen to what they are actually telling you about their experience. Spending less time defending the response and more time understanding the feedback would, in my opinion, make you a more effective leader and ultimately make your organization better. read more

Came here with our family, our son is at 40 inches, The guy at the front said the people at the go karts had final say if he is tall enough, so we walk down to get measured, they see he is at the line, they get on their pager and ask someone what the final say is if he's at the line. The guy gave final say of not allowing him when he is 40 inches. Pretty irritating we walked down there to measure when the guy at the front had final say the whole time. He could have told us from the start if he was tall enough. We know he is 40 in and his head measured right with the line. The staff were pretty rude as well. Editing to respond: The track attendants did not have the final say as they paged to someone not trackside and asked if at the line was okay. We would have liked to have that person look at our child's height as it really didn't seem as trackside staff had final say. read more

Very racist people I recommend do not go in there. My family just spent over $300 just to be treated wrong so I recommend to actually read these comments and yes, I would agree with a lot of people on this owners are very rude. Like I said after my family spent $300. She had the nerve to say I smell like marijuana. Like I said, I didn't even want to go to this place, but my family insisted. And if anybody had problems with me, I would've been glad to go outside with them. And also not to mention overpriced we can go so many other places and be treated right and play all day for attractions for that price like I said this is my first time visiting this town and will definitely not be coming back for this reason. people like this make the world the way it is. read more

Awesome fun for the whole family! Clean and friendly, well kept. We love supporting local businesses!

The owner threw out my family after dropping $300 on their crappy services. Go carts were broken, they knew beforehand, even mentioned it to us, then proceeded to not fix the issue when it fully broke down. Wouldn't refund our time or anything. Got mad and threw my nephew and son out after trying to explain how to play the laser tag, my son is 5 and has never been to place like this. The pizza tastes like cardboard, and we only ended up with it because they refused to refund us after having issues with THE OWNER refusing to address any issues with their services. Once a refund for the food was asked for, because we were ready to leave, she told us to take our food, our family and leave before she calls the cops.... We are locals and we will NEVER support this establishment again. Absolutely a waste of money, now I know why all the other locals hate this place. And the owner even wants to make false claims in replies to reviews, beware of this establishment. read more

Spent $100 on one round of go carts for the family. Went back and purchased another round for my son and I. Started raining and there was lightning so they closed both tracks. Went to get a refund since they closed the track. They said they dont give refunds. Ive never heard of a business charging a customer for a service they didnt provide. Nachos chips stale. read more

This place is BEYOND fun for both kids and adults! My personal favorite thing to do is the go-karts. We usually buy the 3 hours of unlimited (no ticket) games and go karting. I always come here with my grandparents and younger cousins. The place is usually very lively in the winter time, and less so in the summer (which is our favorite time to go). I do wish that the go-karts had adjustable steering wheels for short girls like me (I'm 5 foot) since Theres only a few boosters and people usually take them before I get a chance. But I have fun nonetheless! In the future I'd like to try the fast lane, but the family lane is just as fun. I recommend coming here with your family, especially if you have teenage kids! read more

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JORDAN IS AMAZING!!!!!!!!!!!!!!!!!! she took our group photo 1 billion times when we were all being picky and was so nice and offered to help us with everything! She is an angel and I highly recommend her and coming to this place read more

Questioning my son disabilities from serving this country??? The man at the front desk questioned why he brought his service dog and what service it provides as a service dog,! He wasn't supposed to ask the dog was for a mentally or physically disability ?? VERY DISAPPOINTED MORE F.... respect all Veterans with disabilities. Learn more what you suppose to ask when is a disability make sure everyone get the right training on disability in Az. #Respect #veterans #serviceanimals #compliance #worseservice #nevergoback #badservice #pinetoreviews #America read more

Bad experience! My family comes up to once every couple of years. Today I wanted to send the kids to do something fun that wasn't something that the parents picked. I spent $170 for 3, 3hour passes and the kids got kicked out after 1 1/2 hours because somebody bought out the place for the evening. I was told this was posted on the website, which it was not, I also called the day before to verify the hours, and I was told they were open till 7pm on the day the kids would be there. I spoke with the owner, Rachel, and all she could say was sorry, and didn't offer any kind of reimbursement. Businesses like this I don't need to help stay in business, save your money. FYI, this is my first yelp post, that's how mad this made me that I had to post it. read more

We had a blast! One of my boys got kicked off one of the tracks because he bumped a kid. Then there was miscommunication when we tried To ride the other track after we had a talk. So we still have 2 hours left of our 4 hour play- I reminded him that he can't control others and how they drive but he can control how he drives & there are always consequences.... So he almost didn't get to ride but we assured him what we expected and explained how to proceed making sure he did NoT bump anyone- and he promised and they let him race. He was upset but we are all back to playing and still have yet to play mini golf. A few games were having issues- I let the girl know at the help counter. She said my basketball point don't matter because I don't get tickets- (she doesn't understand how competitive my family is, I want to know my score and I want it to track it- I should have made it past stage 2. When the other is open my boys and I will have to take turns instead of competing side by side- a little less fun if you ask me. Oh well. Icees are yummy! Better deal to do big one and then share instead of the small size. You can get a free cup of water- just ask. Otherwise you can pay for water bottles. Overall $55 a person for 4 hours to race, put put laser AND MOST arcade games- it was worth it for my family of 4 boys and myself (including my husband)- had a chance to have fun and get out of the heat a little and let loose! We have been camping for a week and it's been a hot one. :) So it was nice to have clean Bathrooms and lots of ICE COLD AC!!!!!!! Outside staffers were friendly and helped keep us safe and made sure our buckles were snug when we rode. I recommend close toed shoes to be safe & sunscreen, a hat and sunglasses! No purse if you can help it! :) makes it easier To have fun hands free! Overall so fun and would recommend to get out of the read more

It was bad we waited 30 minuets for go carts just for them to turn them off and not tell anyone we got up and left if you get the package you can not get any tickets or prizes and there is only 4 game out of the 17 there that you can play the staff are nice tho and bathrooms really clean food was ok laser tag was boring and not laser tag it was more gust running through a room and that's it. read more

Quite expensive for such a small building and small town. The arcade is least worth it out of everything. $1.50 lowest per game. Basically scam games, only about THREE out of what twenty machines to earn points. Loaded on a card no physical tickets to be excited about. The majority of the arcade has claw machines that are of course set on the LOWEST chance. Some other form of style machines that pushes, or cuts, instead of grabbing prizes, also set to be profit over people. Prizes in machines are spinoffs of real brands, or prob counterfeit. Haven't tried the food, golf carts were fun when I was way young, didn't go recently but if I really really want to nit pick, the carts smell extremely rich in fuel on the way to mini golf. Debris all over the mini golf course. read more

Fun place to to spend a Saturday! Mini golf was great and the staff was friendly. Would come back.

This place is nice and very clean, it is very expensive for the experience, took my grandkids there, they had fun but it will be a one time thing, read more

The young girl working right now does not give good communication!! I came out of town this was our last stop of the day and the last money I had for my kids to enjoy themselves. I bought two funny passes ONE I WASNT TOLD that the unlimited card doesn't take the yellow games? Which isn't adversities anywhere ! So we came back and switch my daughter's card because of THEIR mistake. Two she didn't advise me that the refund was going to take 3 business days or else I wouldn't have done the transaction because we were limited on money! Wow what a way to ruin our last stop!!! And to top of of she had a smirk on her face. Didn't even apologize. Like hey before I do this transaction it will take 3 business days. Just in case ! Nothing. The older guy was nice but she was soo rude ! So sad for showlow that the one place they have they hire un mannered little girls read more

I went to experience the go karts here with a big group of friends and the workers were the BEST! We love them big time! Jordan was especially great! Awesome karting, awesome arcade, and awesome employees! HIGHLY RECOMMEND!! read more

great family atmosphere! super nice people! Highly recommended for kids of all ages! AAA+++

We played putt putt and drive the go karts. It was a little pricey. I came around a corner and my husband had just got hit by someone else who turned him sideways right in front of me and I crashed into the side of his car. His neck was a little sore for a couple days. I won't go on them again. Too scary for me to think I could have really injured him. I'm out. read more

SAVE YOUR MONEY. Strongly recommend picking up pine cones before you spend your money here. The owner is by far the rudest owner my family has met. Argumentative and thinks she is right no matter what. It is expensive and overpriced for the service and food. Unless you like hair in your dipping dots, then enjoy. Riddle me this, if you are tall enough to ride the go karts, you don't need a license. However if you are not tall enough to drive by yourself, you can ride with someone, but only as a passenger with a driver who has a license . That's the rule of this outdated resort. Just do yourself a favor and save your money. And if you continue to read, you will see how the kind the owner is NOT. She is rude and has no business dealing with customers. Regards read more

Staff was friendly and helpful. Spent only $50 for almost two hours of entertainment for one adult and one child. Totally worth it!! Looking forward to coming back again soon!!!! read more

We had such a great time here. The go-karts, and arcade are a blast, and the staff was super friendly. Perfect place for a fun time!

we have a family of five and we're able to play a round of mini golf and about 35 minutes of arcade games for $106. Total time of entertainment around 90 minute. Kids had an absolute blast. we visit every time we are in the area very family, friendly safe atmosphere. read more

Very friendly staff and ownership. Our kids had a blast and so did we! Awesome mini golf course and the go karts were super fun.

The staff here is very rude, I was holding my service dog. They said no animals allowed, I said yes he is he's a service dog they started asking tens of thousands of questions. I said you're not allowed to ask all these questions by law. The one bitch got real huffy when I told her to read the law. She said I know the law. DON't WASTE YOUR TIME OR MONEY SUPPORTING THESE IDIOTS read more

Great family fun. Positive, clean atmosphere , nice way to enjoy the mountain westher with the family. Kids particularly enjoyed the arcade after go carts. read more

Amazing family run business come here every year. It's always a good time. I can't pull My Kids away. They love it so much.

We paid $105 and had 2 two hour all inclusiveand individual ticket for mini golf. The go kart took 35 min. Then they went to mini golf. They only got to play a few games and went to the go kart again This time there were less people but since they only had one track open at a time they were waiting for a while. They were in line and their time ran out and the worker knowing they had been in line for a while waiting didn't consider that and said sorry your time is up. I could understand that if they just got there but they had been there awhile. I think we might have been better off paying for the individual tickets because the go kart took so long. read more

Rude staff and rude owners. Will never go here again. We have owned several businesses and believe customers should be treated with respect and kindness. it is sad that the owners here don't Have the same philosophy read more

If I could give this place a zero I would. Save your money. Do not go to this establishment. The owner Rachel is extremely rude, hostile and extremely unprofessional. I've never encountered such horrible customer service in my life! She's seriously the worst! read more

We had the best time tonight at the family fun park! The staff was super friendly and welcoming. Great service and recommendation to all who come into town. read more

staff was extremely friendly and inviting. all of the equipment worked as it should abd the games were fun to play

I'm start to finish the race with the go karts was not just thrilling but brought out the inner kid and just made you want to go faster each lap. Just make sure you wear a GoPro or something that holds your phone because they will yell at you for holding your phone, a little sidenote. Lol read more

White Mountain Family Fun Park - Amusement Parks Near Me - Lakeside, Arizona

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It's a total rip off. Talk about price gouging! They have a 2 hour unlimited play which includes go karts for $38.99 sounds far right? Well when you have a kid that has to have a parent drive the parent then has to buy a single ride for 14.99! Why you would think the parent would be allowed to drive the kid who has the unlimited since they are to small to drive alone! After all it's the same go kart! I mean the owners should really reevaluate their pricing or train there staff to explain that it's a waste of money to purchase the unlimited package for a child who is to small to go on the go karts! Won't be returning after spending 132 bucks for just arcade games read more

This place was fun! We took my 4 &8 yr old there and did the 2 hour unlimited pass. It was super fun, they both loved the laser game and go karts. We were a let to do every attraction there within that timeframe. It's clean, the help is friendly and safe. My only critique was the cards didn't always swipe correctly, so that was frustrating for the kids when they played the arcade games. read more

we had a great time gokarts were a blast staff was awesome and attentive all 5 of us enjoyed the park from 2 to 36 we all had a blast

Beware !!!!! Beware!!!!!! Beware!!!!! Beware!!!!! This place will rip you off as fast as they can they will quickly take your money for a child that measures up against the wall but when they do not pass the required measurements they take your money anyways but don't give your kid the required wristband that you wanted for the rides they give you what they want to. They don't consider what you Want, we got ripped off today from them they took our money without telling us our child was not tall enough for the go-karts but they gave us another package that they saw fit without even considering what we wanted, they did not bother to ask us whatsoever if it was ok.. The people are rude and racist, my wife is African-American and the lady was extremely rude to her when my wife came up but she was polite to me as she could be because I am Caucasian..... read more

this establishment was by far the best part about this town, my sister and I had a blast at the go karts. I would definitely recommend going to this establishment with your family if you visit pinetop lakeside. read more

We enjoy the family fun center whenever we visit Pinetop. They are friendly and offer a variety of fun. Go carts, mini golf, laser tag and lots of fun arcade games. Fun for all ages! read more