I have a 17' Nissan Rogue Sport and for the past 15k miles, i've had a stiff ride which became…read moreharsher every 5k miles (worn lower control arms and struts). After reading through Mike's yelp reviews, I reached out to diagnose my car's suspension and eventually felt comfortable to commit with the repair. Mike is personable, honest, and caring. I will definitely come back for future maintenance.

The THREE BEST WORDS you can hear:…read more AN HONEST MECHANIC!!! Mike is a super nice guy who knows his stuff, does pretty much everything your car could need, and gives you pricing up front! Highly recommended!!!

This is the second service that I drove across the county for. They earn those high ratings! Clear…read moreexplanations and expectations. Efficient and focused. I appreciated the AAA discount and free shuttle to/from nearby cafes while waiting. Owner Steve is excellent, an expert mechanic with decades of Honda know-how; he sets an easy tone of integrity that trickles down to all his friendly staff. Can't recommend them enough for your high ticket repairs. Thank you kindly, Automotive Instincts, for a great experience! :)

I'm updating this review because the business response is misleading…read more I have a voicemail from Steve clearly stating that they did not want to get involved with my vehicle because another shop had already worked on it and he did not want me to possibly "get upset at them too." That was the exact reasoning given. This was not about warranty. It was not about saving me money. I was fully prepared to pay for an inspection or any necessary correction. I was simply asking for a professional second opinion. If a shop refuses work because they're concerned a customer might "get upset," that raises serious questions about confidence in their own work. A reputable shop stands behind its skills and diagnoses issues regardless of who previously touched the vehicle. Changing the explanation publicly after the fact does not reflect well. I stand by what I said. I had a very disappointing experience at Automotive Instincts in Northridge. I called and spoke with Steve about looking at my car after another shop had worked on it, and he basically told me they didn't want to touch it because another shop already did the work. His reasoning was that he didn't want me to "get upset at them too." That makes absolutely no sense. As a customer, I'm simply looking for a professional second opinion or proper correction if something wasn't done right. Refusing to even inspect the vehicle just because another shop previously worked on it feels unprofessional and dismissive. Cars get worked on by multiple shops all the time -- that's normal. Turning someone away out of fear of a bad review instead of standing behind your own skills says a lot. Very disappointing customer service. I expected more professionalism and confidence from a shop with such high ratings.

Needed catalytic converter replaced to pass smog. Communication was clear concise and smooth…read more Work was done quick. Will return for other needs in the future.

I am disappointed with this shop. I went after seeing good reviews.Although, I like the customer…read moreservice from owner and the technician. I went in for transmission fluid change earlier in February in my Toyota Camry 2018. I bought OEM Toyota transmission fluid and asked Joe to help do drain and fill.The drain and fill was completed. After that there was a rough driving issues started. I went back to show my car to joe and he drove the car he told me he don't see any issues. I wanted him to check transmission fluid port on if there is low transmission fluid he didn't agree and told me I might be overthinking. I went to different mechanic in April and he checked. I paid $100 to reopen the port for transmission fluid and what we saw was no fluid came out from the primary port. He added 0.5 quarters left. The issues I have had for rough idle and need to have higher RPM on slope went away completely.According to him you have to keep the car running when you drain the fluid and you need to have it at the right temperature he said the drain and fill wasn't done correctly that's why there was still room for fluid. The viscosity of the fluid makes a difference in how much you can fill and drain. He double checked for leakage and there were no leaks either. When I went to joe and asked about don't you have to keep car warm to see if temperature is right? He said you only do it when there is a leak. I don't think Joe knew enough about mechanics of New car. I wasn't overthinking when I went to ask Joe for help and asked to recheck the transmission fluid. I paid $260 for labor only( $160 to Joe and $100 to another mechanic) for same job. It's really absurd. Overall this could have damaged my transmission. I think for future the customer advise should be taken seriously. I know my car well so I know when it's not acting good. I have been driving it from 10 years.

Great experience from the first phone call to picking up my vehicle…read more Robert, Dean, Alex were all friendly, professional, and efficient. I was very impressed with your entire facility and will use you for all my vehicle issues, thank you.

I took my Tesla model 3 to get an estimate for Tire rotation and Cabin Air Filter replacement. The…read moreservice writer gave me a charge of $317.04. Tesla Service Center estimate was $155.40 for the same scope of work. This is really confusing. P.S. Just as I was leaving office the service writer said the charge includes a free complete vehicle inspection. I am sure lot of people are aware the inspection means they are bound find whole list of issues needing immediate repair. By the way I will be using Tesla Mobile Service at my home for this job.

Service/Professionalism: five stars Quality of Work: five…read morestars Ambiance: five stars Cost: five stars Finding a trustworthy and quality body shop is like finding a needle in a haystack. In Los Angeles, the driving capital of the world, there isn't a shortage of mechanics and body shops but not all are created equally. JoJo's Auto Body is top notch! My dad has been a client of Manar and JoJo's Auto Body for various projects and of course recommended him highly. My dad is of a certain generation where nothing less than perfection is acceptable, so I knew he'd done his due diligence. JoJo's had done some significant work on two of my parents' cars. Of course, then, I contact Manar. Unfortunately, parked right in front of our home, my driver's side view mirror was clipped by a passing car that had drifted. I happened to be inside the car and the car drifted right, hit the mirror and sped off. Immediately after, I contacted Manar. We scheduled an intake. He was punctual, professional, and transparent about options and cost. He provided me with the necessary information and I felt absolutely no pressure to make a decision immediately. He had one of his technicians tape up the remnants of the rear view mirror to cover it while we decided. A few weeks passed and we decided to have the entire mirror replaced. We asked Manar to let us know when the mirror would arrive and we could just come in and have it taken care of quickly. He contacted me on a Monday to say the mirror replacement was at the shop. We scheduled a time for me to take the car on Wednesday and within 35 minutes of arriving the work was done. In addition to his professionalism, quality of work, and honesty, Jojo's is a well managed and kept body shop. I mean no one really wants to sit around a body shop but if ever you need to, JoJo's is immaculate. There is plenty of parking, clear signage, and a welcome reception and office manager. Each visit I was asked if I needed anything to drink, including water or coffee. There is clear management signage about their policies and pricing No one ever wants to deal with body work but if you have to, please do yourself a favor and go to JoJo's Auto Body! It has quickly become our family go-to!

This shop has always surpassed my expectations for quality work, great value and honesty. My Audi…read moreA8 had medium size scratches that was driving me crazy and the gentlemen at this shop did an amazing work bring the car to showroom finish. Very impressive! My go to shop

I highly recommend John and the excellent service provided to me on many occasions. For me, this…read moreis my dream auto shop, where efficiency combined with kindness rules. As well as Affordability. What more could you ask for? Extremely Satisfied! Thank you John. Grateful for you. Blessed. Sincerely, Marsha Marcus 8186187184 Certified Covered California Agent Life and Health Agent AFLAC WK970 0H43994

John is an amazing guy and is the only mechanic that you should ever trust. Always takes care of me…read moreand my family. I will recommend his mechanic shop to anyone!

Kim Brothers was able to squeeze me in to replace my alternator towards the end of the day and…read morefinished in 1.5 hours. They only charged me $180 for labor since I bought an alternator at autozone. Reasonable labor cost, speedy service & Mr Kim seems very kind and didn't try to rip me off like most car repair shops. He even topped off my oil for me. If I ever need car repairs again, I'll be returning!!

Mr. Kim is honest, fair, and a nice guy. Go here FIRST! All…read moreI can say is I've been going for years.

Absolutely blown away by the customer service here! I came in needing help with a headlight, and…read moreTony and his team were so kind, helpful, and genuinely went above and beyond. They made the whole experience so easy and were incredibly accommodating. It's rare to come across this level of customer service these days. I truly feel like I found my new mechanic and will definitely be coming back. Highly recommend Tony and his team!

Found this place on Yelp and very satisfied. My mom needed a smog check and I called and Tony said…read moreto come down. They have good prices and very exceptional service. He was very personable and good personality. He told us to sit inside with good AC and restroom for their customers. Also, they have coffee and vending machine for drinks. Good location and convenient!!! I highly recommend this place for smog and they do other services. -Marshay D.

First time and was great looking for a new location to bring my jeep and this was good. Happy with…read moremy service and deal today.

the first time I visited this place I took my dads car for a tire alignment using a Groupon voucher…read more(great value!) I loved how knowledgeable the technician was just by listening to the car, they provided me with the printouts with the results and made some recommendations. More recently, I took my car for an alignment, unfortunately my car needed urgent TLC they showed me what it was needed and were honest and recommended me some services ( the same dealership's recommendations) the only difference: the price !! The price Was so much less and fair. They fixed several issues In 1 day. Súper happy I went there I feel like I'm driving a new car.

great service, great people; awesome cars Bought air cooled…read morePorsche Car is amazing Exactly as described

I brought my vehicle to fixed the siren alarm and replaced battery . Chris is very…read morestraightforward accommodating on my concern. I'm very happy on the result. I'm bringing my car back for future projects. Thanks