I chose this apartment because I absolutely loved the layout and the affordable price. I've live…read morehere for about 4 months and I'm very disappointed when it comes to the pest control. Not only is it included in our rent, I've submitted a work order at least 6 times for terminex and they've come multiple times. We are not dirty people. We take out the trash every night, don't have dirty dishes, etc. the amount of roaches and "water bugs" I've seen is absolutely insane. I got tired of waking up and seeing a new friend so I called the front office and they told me "don't worry! They don't bite!"...... not at all what I want to hear. We have had this issue for some time, so we have been overly cautious about opening doors, wiping everything down, anything you can think of. After month 3 we even bought our own roach traps. I understand it's getting hotter and we have trees on the property. I've lived in an older apartment before and I understand the occasional water bugs. This is not that.

(Reposted my own Google review here) I'll also address the…read moreother review at the end. I am about to move out to relocate after staying here through 3 years of law school, so figured I would leave a review after reviews helped me decide on a new apartment. Autumn Woods is a great place to live, and was perfect for me through grad school. It is peaceful, well-kept, clean, manicured, etc. The best part of the complex is the people. In the management team, La Shawn and Lisa are just the absolute best. They are friendly and attentive, and I have enjoyed their company occasionally when I stop by the office. I have never once experienced any bit of rudeness from anyone at Autumn Woods. The apartments themselves are not the latest greatest top notch of everything, but everything works and looks nice, and the maintenance team has been great to work with when things stop working. When the apartment over mine flooded and water came in through my roof while I was away for the summer, the maintenance team took care of the issue fairly quickly and Lisa kept me well-informed of their progress while I was away. I have especially enjoyed my balcony overlooking the wooded area at the back of the complex, it's a great place to find some peace and study amid fresh air. My only complaint (I have to say something to prove I wasn't bribed!) is that the trash fees amount to around $60/month, which includes valet trash and the cost of disposal itself. This is pretty steep compared to what I've seen in other communities. Other than that, I truly haven't had any issues. If you're looking in the area, come by and meet Lisa or La Shawn and take a quick tour. If you like what you see, I definitely recommend staying here. I decided on this place after Lisa was so kind and professional giving me a walk-in tour, assuming that this interaction (and Lisa!) reflected the culture here. I was not disappointed! I never had any issues with neighbors here, literally none. I also never saw any undergraduates, mostly professionals and some grad students, some families. I lived at the back of the complex facing Food Lion, and fairly close to it, but I've rarely been disturbed by noise from over there. Maybe I got used to it, but it certainly wasn't anything dramatic (and I'm also a light sleeper if that helps)! Again, I never had any issues at all with the management and staff. The maintenance folks are going around the apartments all the time, and at least some of the office folks are always in the office if I need them. Again, never an issue. My concerns were always taken care of quickly, no issues at all. Maybe I'm naive or something but I don't think the rent is overpriced for the area. Either way, compared to what I've seen of similar apartments, I'd stick with this one. I also never had any issues with noise from neighbors, including in the common areas. Since James's review, management has repainted and spruced up the exteriors of everything as well.

Please be careful of positive reviews since they do give incentives for positive reviews. You know…read morepeople will do almost anything for money! During my stay here, I called this this place "Assbroke Appartments" since that's what you become with all the hidden fees, dealing with broken items (yourself), and bugs. Everything is nice here except the apartment. "From the Manager's Desk We recently started a special incentive for residents to receive a $10 Starbucks gift card when your feedback and reviews were posted to our main website. However, due to a technical error, our website is not accepting reviews at this time. If you would still like to post a review and receive a gift card, please post it on either our Facebook page or Google." You can find the newsletter here stating the incentive for positive reviews: http://s000.tinyupload.com/index.php?file_id=85037664815061034182

We lived at Ashbrook for almost two years and overall were relatively happy with our experience. We…read moreended up moving out so we could upgrade the quality of our apartment, be closer to where we work, and have access to better amenities. Pros: Relatively inexpensive for the size, quality, and location of the apartments. Pretty quiet -- mostly families, grad students, and working people. Extremely fast bus ride to campus on the JFX and back on the JFX and CPX. Particularly nice if you get an apartment backing up to the forest. Office staff is friendly enough. Cons: Packages are delivered to the office, and office hours are pretty limited (10am-6pm), making it hard for people who work and/or are busy to pick up packages. Amenities aren't great (workout room is tiny, pool is tiny and is open for limited hours and times of the year, free printing is only available during office hours, etc). Parking restrictions are unnecessary given the size of the parking lot and the fact that the visitor lot is far away from many of the buildings. Our friends were booted without warning and had to pay $150 each and wait over an hour to get their cars unbooted at midnight on a Saturday night. I understand that management does not want people using the apartment lot to access the JFX, but if that is the case, parking should only be enforced during the hours that bus runs (Monday through Friday, 5:30am-8pm). Maintenance guys are friendly but it can be really challenging to get some issues fixed. For example, the whole time we lived there, our dishwasher didn't clean dishes. Water ran through it, but the dishes always came out dirtier or with scum on them because the plumbing was hooked up incorrectly. We kept having them come but they just said "well it runs." Eventually we gave up and stopped using it. Finally on the move out inspection the guy admitted that it was hooked up wrong. Bus service is great from 5:30-9:30am and 4-8pm but if you want to get home midday the busses only run once an hour and take 30-40 minutes. Despite all the cons, it was overall a good place to live. I think generally we got what we paid for and it fit our needs while we lived there.

Chuck is the best maintenance tech. No complaints. Angela is caring and understanding.read more

Really convenient. Bus stop to campus but not in the "fray." Great 1 bedroom apartment. Maintenance…read moreis fast and leaves everything clean. Great price for the fact you get gym, pool, game room.

These studio apartments probably have the oddest name I've ever heard. It also houses 3 spaces for…read morea small business, in which case there are no vacancies in that area. The building was erected almost 2 years ago and is still in great shape-- it's been pretty well taken care of during this time. There are 3 floors with security doors on either side of the stair well to enter the actual apartment hallway. They all contain your typical appliances, a built in desk with overhead shelving with doors, space for a small table and a few chairs, living area, and full bath. It's in proximity to Franklin Street and all it's happenings, near shops, restaurants, coffee bars, bars and many other fave hang out spots. Oh, and if you walk about a block and a half from the opposite side of the building you'll be in Carrboro and getting your groove on over there. I say it's on the cusp, right in the middle-- so if one day I don't want to go to Carrboro at all, I can spend all of my time in Chapel Hill or vice verse. I like that it's near everything and I can take a stroll just down the block and zap, I'm there-- that's pretty cool!

I lived in Oak Terrace for two years in Chapel Hill (aka the 3 matching brick buildings across from…read morethe fire station). The apartment community has 12 two bedroom apartments and 6 one bedroom apartments. The two bedrooms have hardwood floors, and the one bedrooms have carpeting. The units are pretty large, and the location is close to campus and Franklin St, but you miss out on some amenities living here, such as a dishwasher, a washer and dryer, and central air. Overall, the location makes up for anything you're missing, but if you're used to being pampered, don't expect to find luxury here.

I lived at Poplar Place from 2018-2023. It has taken me a while to get to writing this review but I…read morefeel the need to share my experience here. At first, the apartment was just fine. It was old and had its character, but it was comfortable and affordable. However, as time went on my displeasure with the apartment increased. First, the bugs. I would place down sticky traps and they would be full within a week. Bugs would constantly enter my apartment and giant cockroaches became a daily occurrence. Second, the pool was closed for two entire summers and the gym was closed for months during my residence with no reduction in rent to account for the loss of amenities. I had a unit near the leasing office, and frequently felt watched. I received emails accusing me of smoking and having a dog of which I had done neither. They did catch me one day with a citronella candle on my porch to keep away the many bugs and I received a rude email about it. I highly doubt they treated those on the other side of my building facing the street in this manner. I will also add that even though I did not have a dog, there was a ton of black dog hair stuck in the paint from the previous tenant and this caused my sister's allergies to be really bad when she came to visit me. The final straw was when I returned from a vacation to find my apartment full of mold. I understand that accidents happen, however, when I approached the leasing office about this issue they claimed that there was a leak in the apartment above mine and someone checked on my apartment and said it was fine. I believe this to be a lie because I was never notified that there was a leak or that anyone was going to enter my apartment. To resolve this, they sent in the maintenance man with a dish rag and spray bottle of bleach. No further remediation was done and much of the cleanup fell onto myself and my partner (see photos). When I asked the office for help relocating to a hotel room, I was told to tell my renters insurance and have them deal with it. Management was usually polite and maintenance always responded quickly, however nothing was ever really done to justify the $50-$100 increase in monthly rent every year. When I moved out, they had the audacity to charge me over $200 for a stain on the 40 year old counter top. I would highly discourage anyone from renting from poplar place.

In June of 2022 we needed to find a new place to live. After looking at numerous apartments we…read morefound Poplar Place Apartments. We went up to see if we could view the apartments before applying or signing a lease. It took 30 minutes for someone to come to the door when it said they were open. We were then told that we couldn't tour an apartment because we didn't have an appointment. We had viewed other places that day with no appointment. It was our mistake for signing the lease... - Fast forward to July 2022 when we moved in. The carpets were gross, the appliances were dirty and from the 80s. The walls weren't painted etc. our stove/oven was broken and it took 3 months to get a new one. - The floors were sinking. (We were on the third floor) there were slopes and holes and they just covered it with carpet. After bringing it to their attention, we were told "it's just the floors settling). Our neighbor below us at the time, her ceiling was cracking in the spots/location that our floor was sloping. - Our AC worked maybe 2 months total out of the 8 months that we stayed in this apartment. - So many roaches. - You are unable to hook your washer and dryer up by yourself as they state "the connectors are old so we have our maintenance connector them". We had maintenance connect them and they hooked the water lines up backwards. We only had hot water which destroyed the majority of our clothes. - The blinds when we moved in were broken. We complained nothing was done. Finally, they replaced them and tried to charge us for them. (They are the cheap plastic blinds) Their maintenance guy lied and stated he saw my 4 pound 3 month old puppy break them. Fast forward to when we moved out, they tried to charge us again for blinds ($50). We called numerous times to talk to them with no response. We called corporate no response. They sent it to collections. We stated what happened they took the blinds off the price and we paid for our water bill. - I got bit by a neighbors dog when walking to my apartment. - The area is not safe. You hear gunshots. Multiple strange vehicles that would park and never get out. Told them I was putting a ring door bell up. No holes it attached to the door in a case. Was told no it's a fire hazard. This is your warning do not rent from Poplar Place. We got over charged ($1800 per month) for a run down not updated apartment (2 bedroom 2 bathroom) that was infested with bugs. There are so many other options for great apartments but this isn't one of them. Look elsewhere. First 4 pictures are when we first moved in. (I had already cleaned the stove. The rest are when we left. Blinds clearly not broken.

After over a decade of playing the rental game all over the country, I swore I would never live in…read morean apartment again. Why would I deal with loud neighbors, ugly parking lots, and no privacy when after all my experiences I now know how to find a great house for a great deal? Well... vaulted ceilings, a fireplace, and two months of free rent, that's why. Don't get me wrong, this apartment complex is still an apartment complex. That means car alarms going off, dumpster fires, weird neighbors, housing managers that won't deal with a copperhead living right outside your front door, and of course loud music from time to time. BUT if you harass the building manager enough, he'll come decapitate the copperhead with a old dull ninja sword you have lying around the house. Yes, this really happened.

We absolutely love Rock Creek. They have leases for as little as 6 months and we got to sign a…read morelease for a crazy long amount of time-over 2 years! It was a bit risky since you never know if you'll like your landlord or if the maintenance people will be cool. Ken, our landlord is the best! He's friendly, very helpful, and he does a great job managing the properties. Mike and Bill have been our maintenance guys since moving in and they've been the best. They fix things very quickly and go above and beyond! The staff here always talks to us and asks about our family, they seriously almost feel like family themselves. Rent here is the cheapest you'll find in Carrboro for what you get-from my research anyway. They offer first, second and third floor apartments, but also offer villa style ones where you don't have anyone above or under you! They rent washer and dryers for $45 a month and they'll fix them if they have any problems. Or you can bring your own, but you're responsible if they break. They have one and two bedroom apartments. These are located on the J route, you're close to campus, the high school, Franklin Street, etc. These are great for college students, families starting out, and more-I highly recommend Rock Creek!

This property is definitely not worth!!! Everything in the unit was outdated. The unit had not even…read morebeen cleaned before I checked in! The appliances were dirty and stained and the faucet in the kitchen was broken. There were layers of dust on the furniture and floors and cobwebs throughout the unit. Also found multiple stains on the furniture as well. The appliances were dirty, as well as the kitchenware. There was a foul stench in the air that I couldn't seem to get rid of, no matter the amount of spray or air fresheners used. The linens and bedding were stained, tattered and torn. They had to be rewashed before use. The bathrooms were unkept as well with mold and mildew apparent in both bathrooms and shower curtain. Except for the front door, neither of the sliding doors locked. They along with the kitchen window were "secured" with wooden poles to prevent them from opening. There was an infestation of bugs/ants in the kitchen. The one TV provided for the whole 2 bedroom unit was no larger than a small computer screen that you can barely see, or hear. The internet and cable were sketchy at best and on the fritz all of the time. Constant interruptions and disruptions throughout the day. You'd be better suited staying somewhere else...anywhere else!!!

went for afternoon tea and it was amazing! pricey but worth the experience. we had a guest come…read moreunannounced and they were so accommodating about the red wearing number and even brought out extra treats for the confusion.

Cada mañana, durante estos dos últimos semestres, he jugado a un juego en el que veo cuántas…read morecucarachas puedo matar antes de que se escabullan detrás de las encimeras baratas. Durante la noche se acumulan en la cocina, en el baño y en mi lavavajillas. Mis vecinos de abajo experimentan lo mismo. Una vez que te acostumbras a ellas, no es un lugar terrible para descansar la cabeza.

once again- don't rent here. We turned in a notice to leave back in June that was never put in the…read moresystem and now are being made to pay for an extra month of rent because they lost the piece of paper and we obviously have no record of having a piece of paper turned in that they conveniently lost. They are trying to turn the blame on me because they emailed us asking when we were leaving and we didn't respond, but at that point it would still have been beyond the 2 month period and we'd still have to pay the extra month. Thanks so much Greystar for a horrible renting experience start to finish.