Dear White Rock Team,   I wanted to take a moment to express just how deeply grateful I am for every single one of you. Your kindness, patience, and genuine care have meant more to me than I can fully put into words.   Several years ago, I lost my German Shepherd, Cairo, in a way that left a permanent mark on my heart. He became very sick, very fast, and I rushed him to an emergency clinic hoping for help. Instead, he was placed in a holding room alone for 24 hours before anyone ever looked at him. By the time I saw him again, his tongue had turned black, and green bile was coming from his mouth. He passed away in my arms at only two years old.   I was young, devastated, and completely lost. I had to roll my boy up in a rug, sobbing as I carried him back to that same clinic because I didn't know what else to do. They never asked if I was okay. They never expressed sympathy. They only tried to sell me services I couldn't afford. The way they handled his life--and his death--left a hole in my home, in my heart, and even my cat and I fell into a deep depression. It also left me with a deep fear and mistrust of veterinary care.   So when it came time to bring Rogue in, I carried all of that pain and hesitation with me. But then I met all of you.   From the very moment we walked in, your warmth and compassion were obvious. You were gentle, attentive, and you treated Rogue like the precious soul she is. From the front desk staff to the doctor sitting on the floor--covered in Cheese Whiz, no less--you showed us what real veterinary care is supposed to look like. You made us feel safe. You made us feel seen. And you gave me something I wasn't sure I would ever get back: trust.   Thank you, truly, for restoring my faith in the profession and for treating my Rogue with the love and dignity every animal deserves. You turned what could have been a fearful day into one full of relief and gratitude. I will never forget the kindness you showed us. We will be coming back. With all my heart,  Jessica Coombs read more

We called multiple days in a row for an estimation for our dogs vet visit, eventually they replied with 86$ for the exam. Which would be absolutely fine if I hadn't specifically asked for anti-anxiety medications for my dog. When she arrived at the vet today the total cost for the visit had jumped to an estimated 304$, for included blood tests on top of the exam. I absolutely understand this is necessary, but when I called to ask why that was not part of the estimation the reply was "Not all anxiety medication requires blood testing." I don't understand how a veterinarian could hear that a dog has anxiety issues, and not have any idea that she's going to need testing for said issue, especially after multiple days of calling in to check. Tying it all off with a wonderful bow, by the time I had someone willing to help and didn't see fit to answer all my questions rudely. My partner had already been forced to pay the cancellation fee and barred from returning as well as one of the employees going out of her way to call my character into question. TLDR: I absolutely 1000% understand not all anxiety meds require bloods testing, I also understand that none of them were ruled out ahead of time so it should've been in the estimation. When I called to ask why it hadn't been included the First Lady was very rude, by the time I had someone else on the phone explaining we were banned. read more

Dr. Louth is an amazing veterinarian. I took my kinkajou, Coco, to see him because her canine teeth needed attention. Since she was a baby, she had a habit of sucking her thumb, which caused her canines to grow in crooked. Over time, they began curving over her other teeth and pointing toward the back of her throat. She was struggling to eat and losing a significant amount of weight. Initially, the plan was to remove the canines. However, before proceeding, Dr. Louth recommended blood work and X-rays to ensure she was healthy enough for surgery. At the time, I did not fully understand why that was necessary, but I trusted his judgment. Those X-rays ended up saving her life. They revealed that one of her canine roots had grown deep into her jaw, and the other had extended into the front portion of her jaw. If he had proceeded with extraction without imaging, it could have fractured her jaw, and she might not have survived the surgery. Dr. Louth contacted me immediately to explain what he saw and calmly discussed an alternative plan. Instead of removing the teeth, he recommended filing the canines down and placing caps on them so they would sit flush with her other teeth, allowing her to eat comfortably and safely. I had several questions, and he took his time answering each one thoroughly, explaining the procedure and expected outcome in detail. After the surgery, he personally called to let me know that everything went well and that Coco was in recovery. When I picked her up, the discharge paperwork was incredibly detailed, with clear aftercare instructions. I also learned that she weighed only 1.5 pounds -- less than when she was a baby -- which confirmed just how critical this procedure was for her survival. Today, Coco is eating well, back to a healthy weight, and so much happier. I truly believe Dr. Louth's thoroughness, caution, and expertise saved her life. I will never forget what he did for my baby girl. I recommend him wholeheartedly. He is now and forever Coco's doctor. read more

Highly recommend they did great operation on my pitty she is recovering well ‍ they were very nice kept you updated and did more work then accepting with same cost read more

"WARNING" - major hiccups here. I have taken my senior cat three times here in the last 15 months for senior wellness. 1st visit in March 2024 - blood and urine panel done. The vet heard a heart murmur and recommended proBNP test ($98 extra), which I happily agreed on. The visit went well and all the results came back within a few days as negative. 2nd visit in October 2024 - went back intending to repeat same tests. The tech looking up records told me she does not find any record of proBNP. She didn't seem to know what the test was and insisted that no such test was done for my cat previously. After a while, the vet came into the room and found the record. No explanation other than "oh, she was just confused" was given. I was very unsure about whether I can trust a hospital that has issues with keeping and looking up records. Repeated the tests including proBNP. No issues with receiving the test results in time and discussing the results. All good with the cat. 3rd visit in May 2025 - After some hesitation over the record mishap, I did go back for the same tests. Blood and urine drawn on May 23rd. Paid for the senior profile and proBNP. The vet promised that results will be back in about a week. After 18 days, I finally gave up on patiently waiting and hoping and called the vet. They emailed the senior profile results and not proBNP. The vet called later to explain the senior profile results. At the end of this, I had to bring up the missing proBNP test. The vet might have been ready to bring it up herself, I hope. Apparently, proBNP order was not placed. She suggested I bring in my cat for a fresh blood pull and graciously told me that there won't be another charge. Would you ever take your cat again to this kind of place? Not me. I asked for refund and they did refund $98 for proBNP. I was offended by their offhand tone as if this kind of thing is nothing but I could be biased and will not take the tone into determining the one star rating. read more

Dogs are awesome. They give you unconditional love and just want you happy...well I don't have a dog ,I have a Hatty. She's bossy, rude, hates her paws touched, dog reactive and has arthritis in every joint. She found me 8 years ago just sitting in my truck one morning. A stray. Never really happy wth any vet as nobody really was patient with her until I found White Rock Vet. They always have time, they are patient and kind. Easy on her hips but tough with her attitude. The fabulous Dr Schroeder is hattys dr.but everyone there has helped when we needed it. I will never take her anywhere else. Thank you white rock for always being awesome to my very best friend. Love, Heather, Hatty and Phydeaux read more

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They are very caring and professional. Dr. Parsons and the staff that are amazing and provide the best care available. I highly recommend them. read more

White Rock Veterinary Hospital - The Dude thanks the staff for all the love whenever he is in! - Veterinarians Near Me - Pflugerville, Texas

I went with my daughter to White Rock Vet for her new puppy's first visit today. The staff was friendly & super efficient from the moment we walked in. We got first Vaccinations, some tests, & little Dagger got lots of loving attention/care. I feel like they are very compassionate, caring, and knowledgeable. I'm happy our breeder gave a certificate for a free first visit & a month of pet insurance. Puppy care is expensive & every dollar saved is appreciated. I feel the charges were fair for the care given today. She told me she will be moving forward with this Vet for Dagger's future care. I'm happy that they're reasonably close to home, & seem equipped to handle anything we'd need help with during normal business hours. read more

White Rock Veterinary Hospital - 12 week old Doberman Pinscher puppy. - Veterinarians Near Me - Pflugerville, Texas

What an amazing group of individuals!! They are so incredibly caring and supportive of my baby Zeus! He had a little run in during doggy daycare on a Friday afternoon. I was able to call right before they closed and they got him in, took amazing care of him, and even took the time to call and follow up the next day. I can't say we've experienced this level of care and concern from a vet in the past! We will definitely be life-long patrons! read more

I've been to this clinic a couple of times now with rabbits and they have always been wonderful. Today was no different. My Wilbur was a really sick boy and they were so kind and compassionate. He and I both appreciated their care. I will definitely be returning in the future! read more

So far, we have liked the vet overall. There was some confusion when we saw a visiting vet that had scheduled us for a relatively invasive oral surgery that we then ended up not getting when the actual vet saw us, and that was honestly a very wild ride at the beginning of our relationship - but since we've been seeing the same Dr, we've not had this confusion. Our vet tech is amazing as well :) My main issue is with the online pharmacy. I get that this is 3rd party, but honestly this is the primary reason I switched from my previous vet to White Rock. Originally, I liked that their prescriptions seemed reasonably priced and offered autoship. I need ease of doing business as my life is busy enough. I began ordering my dogs medication in 6 months supply with autoship so that it would hit the $49 threshold for free shipping. The first order was fine. The second order, the orders somehow split and each were charging shipping - I called in, and they were able to somehow rectify. This last order, the person let me know that because the order is shipped from two separate fulfillment centers that they're not able to ship together or offer free shipping - so the autoship would never work with free shipping. LOL. And she wasn't able to waive the shipping. She was kind and replaced the order as 1 single order but seriously WTF. Is this petty - seemingly. But is this the primary reason I left my previous vet? Yes. They became so difficult to work with regarding 3rd party pharmacies (White Rock is NOT 3rd party, so it should be easier...they just have a flawed ordering system) that while I absolutely LOVED our previous vet, I hated the struggle of getting meds at a decent price enough to breakup with her after our previous dog passed... Anyway...I'm not sure where this lands us. Just BUYER BEWARE - the online pharmacy is stupid. read more

Really like the vet and staff here. Helped me with a friend's difficult dog and they were so patient. The front staff is very sweet along with vet techs. read more

I used to really like this vet office but they've grown so quickly that it's very difficult to get in for a same day appointment. I've had to take my pets to emergency vets for non-emergent care simply because WR wasn't able to schedule us in a reasonable amount of time. And, the admin staff - they can be so rude. Since they are the ones you interact with most often, they are the ones who set the tone for the practice and sometimes it feels like they are doing you a favor by doing their job. The vets are good but we're very much a number (not a patient) at this clinic. read more

We had high hopes for this place based on the reviews, but were let down pretty quickly. We had 1 appointment that went fine, then came back for our dogs to have their nails trimmed and anal glands expressed on my little poodle. She was still scooting the same day and days after, so I called. The options they gave were to pay for an exam with the vet, or pay to have them re-expressed. I mentioned in her 6 years of life, getting this done every 2-3 months has been sufficient to keep her happy, and she's never had to have it redone a couple days later. The manager told me they will not admit any fault on their part, and to have the service redone even the next day he would charge me. He emphasized that his tech's time is valuable (after making me wait on hold for 20 mins - maybe I should bill him for my time). He said he'd rather me not be a customer of White Rock anymore than waive the $20 or so that it costs for the 5 minute procedure. Needless to say what we decided to do. Unfortunately for us now we get to pay for the procedure again due to their mistake. I'm just glad this was a minor issue rather than a major one, as I have no trust that he would make any situation right. read more

I have to write another review, this time for Dr. Sandhu. When our regular vet wasn't available, she took over our injured pup's care for several appointments. On top of being kind and helpful, she is really in tune with reading an animal's cues and didn't push her through treatment when she was distressed. Our pup was there most of the day after being dropped off, but it was because she needed frequent breaks as she is old, very nervous at the vet, mildly cantankerous, and in pain from an injury. Thank you, Dr. Sandhu, for taking such gentle, thoughtful care of our old girl. read more

White Rock Veterinary Hospital - Veterinarians Near Me - Pflugerville, Texas

23 Mar 23 update. I lightly touched my dogs back & he screamed in pain. His appetite is gone. He is having a hard time picking up his leg to pee. 22 Mar 23. Highly upset & now my dog is in pain. I chose this place because of all the positive comments people are leaving here about the care they are receiving for their pets. I had an appt scheduled for my 10yo dog on 17 March for wellness & shots. Prior to the appointment he had no issues jumping into the car, walking or playing. The tech who took us to the back was nice. I told her that my dog normally gets anxiety and starts breathing heavy but he was so calm here. So I was excited for this. She asked all the typical questions. We had clinic notes transferred from another facility. She noticed that sometimes he had to be muzzled. I told her that since he was a puppy, he does not like his paws or face touched in a vet setting. So blood draws, stool checks & shots may be a little difficult but it gets done. My dog is 10yo. and he has had a lot of appts throughout his life. At every single place he has been in, the Drs always go to him to check his demeanor. They pet him. They try to make him comfortable while talking to me and getting a history. This doctor came in with a muzzle. He did not interact with my dog to gauge his excitement/fear/anxiety. He almost looked scared coming into the room. He gave me the muzzle so I could put it on my dog. Instantly, my dog became anxious because he hates the muzzle. The technician was trying to hold him while he got his first shot on his right hip but he jerked from getting stuck & the Dr tried to stick him again. He wasn't successful so here I go 2 months post op of a total knee replacement sit on the floor to comfort my dog & hold him down so the Dr can stick the same needle in the same spot two more times. He wasn't happy with the left hip shot as well. After he got the shots the Dr said this is typical for a Chow. I looked at him confused that he called my dog a "Chow" when he is a Shiba Inu. When he left the room, I started massaging the shot sites for my dog. There was a lot of fluid on his right hip and I asked the technician if they were sure that he received the medication on his right hip because it was completely wet. She said that it was normal for some other medication to come out, and that more medication is sometimes put in the syringe for these instances. This did not make me feel comfortable. I don't know if it's more expensive here because it's a hospital, but almost $200 later, and he did not receive the heart worm or parasite test. I took my new puppy to a Vet in San Antonio and she got all the same shots, heart worm & parasite test plus one month treatment of heart guard & next guard for under $100. The technician called me the next day to see how my dog was doing and I told her that I had a concern for his right hip that it was still hurting. She said that she would let the doctor know and they would call me back they never did. During the week my dog has been sluggish. He has not been jumping into the car like he normally does for our walks. At first i was thinking why is he being so lazy but I tried to massage him like I normally do and he cried out in pain when I touched his hips. I called the hospital & they the soonest they can get someone to call me is on Monday. I told her that I do not want the same Dr he saw call me. I am so upset that I brought my dog here. He has seen Vets in three different states and this has been the worst experience in his 10 years of life. This is the first time that he can't be touched in this hips after getting shots. He's never had these issues at the previous veterinarian clinic. So upset that I switched. read more

White Rock Veterinary Hospital - Pet in pain - Veterinarians Near Me - Pflugerville, Texas

My heart is broken. We had to let go of our 15 year old dog today. We had never been to this vet (we have a mobile vet, but she doesn't do euthanasia), but our little dog was rapidly declining so we made calls all over town today. I can't say enough about this hospital and Dr. Youngblood. My husband took our baby, I just couldn't. He said they couldn't have been more wonderful. Thank you, Dr. Youngblood and White Rock Animal Hospital for making the worst day ever not quite as bad. read more

I can't say enough good things about White Rock. We discovered them because they're the northside clinic that the nonprofit Classic Canines is affiliated with. We've fostered several Classics (elderly dogs from AAC) and they've all had White Rock care. So, I'll start there. We've had 3 Classics with White Rock. One, a foster fail, has continued care with them for over a year now. Dr. Schroeder has been a god-send and has helped bring his quality of life to a place where we will likely have him for years more to come. She's done such great work with him. Both other Classics unfortunately became hospice cases. White Rock expertly took care of them in their final months and provided empathetic and quality end-of-life treatment/euthanasia. I'm so appreciative of them. We have more animals, too. Our other two dogs also go to White Rock. So does our cat. We've seen 3 different doctors here, and at this point, have met nearly every tech. They're all kind and good at what they do. I appreciate their honesty in their work - I got too used to shoddy vets forcing us into treatments we didn't need. (ie: Dr. Schroeder looked at both our older dog's teeth, and was satisfied with our home dental care at our most recent annual visit. Any lesser vet would be more than happy to charge us for expensive teeth cleanings.) And that's not to say they won't recommend it when needed - we've had multiple surgeries and teeth cleanings with White Rock. Scheduling is easy, the location is always clean, I love the drive-up window for prescriptions, and I find them to very affordable. So much so that prior 'budget' vets we've used, Banfield and VCA, ended up charging us more by locking us into yearly commitments. Out of pocket at White Rock for the right treatment has been cost effective. From someone who has had SEVEN animals (5 still here!) in White Rock's care, you can trust these folks. read more

I called to find out what to do about my pet having the same issue from a week and half prior They took a week to call me back and my pet died the day before they call, my son was so hurt. We both cried. I will never use them again and I have informed my friends and family read more

It is really hard to find a Veterinarian that sees birds and feel beyond lucky we found Dr. Louth! He is so passionate and so very patient with me and all of my questions. read more

White Rock Veterinary Hospital - Happy birds at home after seeing Dr. Louth. - Veterinarians Near Me - Pflugerville, Texas

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Posting on behalf of my brother. On March 22, 2024 I had to make the hardest decision of my life. I had to euthanize my beloved best friend of 13 years, Mona. I trusted White rock vet to assist with end of life care what they ending up giving me and my family was nothing but stress and trauma. We requested cremation and her remains returned back to me. Due to their negligence, they lost paperwork and my dog never returned back home to me. They claim they have video and audio recordings in each room. Coincidentally, they can not find the paperwork I filled out nor the audio/ video from the room we were in. My 4 year old daughter asks for her best friend every single day. PLEASE AVOID THIS VET AT ALL COSTS! We are the ones having to call them asking for an update, they have not once reached out to me or my wife to give us an update. Their lack of customer service and negligence is not worth the emotional distress they have caused me and my family. Mona may have just been considered "property" to the staff at White Rock Vet but she was family to me. read more

Terrible Vet service They say one thing on the phone & treat & improperly handle your pet, while you are forced to sit in your car during covid. In 2020 those vets killed 2 of my gerbils that were brought in 3 months apart for basic services: molar trimmed, they were healthy too. Please find a different vet for your pet read more

I highly recommend White Rock and Dr. Louth in particular! We have an elderly green iguana whom he's cared for routinely now, and I wouldn't trust anyone else to look after our little friend! Not only is Dr. Louth knowledgeable and compassionate, but he's also very practical--always offering a range of options that feel helpful, hopeful, and affordable. He understands the complexities of exotic pet care well. The hospital itself is very clean and bright, filled with friendly and helpful staff, and it's refreshing to visit a vet that focuses so much on exotic pets! I love seeing "bunny treat" jars in the exam rooms instead of the standard dog treats! It's nice to not feel like your pet is an afterthought. Dr. Louth and White Rock are definitely worth visiting if you need reptile or exotic care for your animal! read more

White Rock Veterinary Hospital - Our pet iguana with a healthy appetite after Dr. Louth's care! - Veterinarians Near Me - Pflugerville, Texas

Costly exam and tests to diagnose UTI in guinea pig. Provided medications so no extra trip to pharmacy. They seem to care but slow service at front desk and vet tech. Seem to always have an emergency during my appointment. read more

Dr. Parsons took great care of my bunny at her annual visit. He's friendly and knowledgeable, taking the time to go over her test results and recommending only the tests he thought were necessary. 10/10 recommend Dr. Parsons and the White Rock team read more

what a wonderful clinic. we took our elderly cat in. they were lovely. I'm a retired nurse and I wish one human clinic operated as well as these folks do. and I have run large clinics. the staff and Vet were fabulous and totally understood our sweet Robert and us. we will be returning . I will not go anywhere else. I send them Thanks and Love. Robert the orange cat and his parents. read more

My family lives in Austin and we take our Leopard Gecko to the best of the best - Dr. Brandon Louth!! We love Dr. Louth and it is so clear he loves what he does. He is so patient and calming, and SO knowledgeable. Not only do we walk away from our visits with him feeling at ease, but we always walk away learning more. Dr. Louth is so sweet and we just can't recommend him and the White Rock Veterinary Hospital enough! He is especially knowledgeable with reptiles and it is clear lizards are his passion. Next time we visit my family we are definitely going to bring our lizard by to see Dr. Louth again!! read more

We have parted ways. We had a difference of opinions. I didn't want to stress my dog out any more than necessary. They thought they could do things one way and we wanted them treated another. For this reason we have parted ways. We hope for the best for them and we have since found a Dr. for our fur babies that are just as good if not better than what we had. So we are very happy with what we have now. :o) read more

I forgot how expensive animal care is! We got our kids guinea pigs recently and they came down with ringworm. We really didn't know who to take them to but everyone said White Rock vet was the best. We were able to drop the pigs off first thing in the morning and head to work. Later on we received a call from the doctor who informed us of their situation and gave care advice. All questions were answered and we picked our pigs up after we got off work and they're currently being treated with meds. While it wasn't cheap, the care we received was top notch and the community clearly puts their trust in this clinic. Highly recommend for exotic animals! read more

White Rock Veterinary Hospital - Veterinarians Near Me - Pflugerville, Texas

First off, I have really enjoyed coming for the care of my rottweiler Chula since we moved to this area back in 2012. They have truly amazed me with the care and quality that our dog received. All the staff are friendly and pet loving. They reasonable for cost of caring for your pet. The veterinarians here have a great knowledge about pets. During our time of bringing our rottie here it amazed me how they would follow up with us to ensure our dog met her appointments or yearly check ups. Unfortunately we recently had to put our rottie down due to an infection on her paw and her age not being able to handle the surgery that was involved to care for it. They gave us our options and we asked if putting her to sleep was one due to all the pain she was in and would be in later had we chosen surgery. They told us everything we needed to hear and did their best to explain all of our options during the time of sadness. The care they put into putting our rottie down was amazing and peaceful for her. The veterinarian and some of the staff helping even cried along with us. It was sad to lose our rottie as she has been with me since she was a puppy and watched my family grow. Then a few days or later we received a sympathy card and a pink ceramic thing with her name and paw print on it. That truly was amazing and we are grateful to have received such a great gift for our beloved rottie Chula. Prior to our dog's we had taken in a chihuahua from a shelter months prior to all this. Amazing how things work out as the rottie and chihuahua would play but of course the rottie was old and didn't want to at times. LoL. Needless to say we will continue to bring our pets here and we are forever grateful for the care and love they provide to their customer's pets! read more

White Rock Veterinary Hospital - Here's a photo of what this Veterinary Hospital does for it's pet owners who lost part of their family. - Veterinarians Near Me - Pflugerville, Texas

I didn't get any names, but that entire staff is so wonderful. And they are every time!!! This visit I had brought my senior dog in and he got too excited and peed all over the lobby. They made sure to tell me it happens all the time and to make sure I wasn't embarrassed. Not to mention we were able to use that as his sample and they were VERY swift to cleaning. They're all so sweet and make sure he's comfortable the entire time. I adore how much they love my fur child like their own. Oh and the drop off/pick up option is FANTASTIC for those of us working non typical hours!!! read more

I brought in my Florida Banded water snake to get checked out, I believed her to be gravid (pregnant) but she hasn't given birth after an extended period of time which was worrying. Dr. Louth took great care of her and I can't recommend them enough for treating your reptile pet! read more

White Rock Veterinary Hospital - Florida banded water snake - Veterinarians Near Me - Pflugerville, Texas

Great clinic, even greater people. They took great care of my parents dogs when we needed them most. Now I'm bringing my bunny (soon my prairie dog too!) to them. I brought my bunny in for a wellness exam+his neuter and they truly did everything right. Everyone was wearing masks and I didn't feel like they were getting too close or touching things they shouldn't. When we got there for pick up one of the vet techs walked me through everything I needed to know including when/how to give my bunny his painkillers, what to look out for, how to hold him, ect. We brought him in at 7:00 am and were able to pick him up by 2:00. They also made sure I knew he was already eating and drinking n all that fun stuff. Just were generally super consistant with keeping me updated so I didn't have to just spend the whole day worrying. He has made a quick n smooth recovery as well!!!! Long story short, the service was incredible. Even with everything going on they were so friendly, professional, and it seemed like they were doing a great job of maintaining safety during these crazy times. Absoloutly always highly reccomend them. Taking your pets to the vet for anything can be a little overwhelming but it was a lot easier knowing my Oliver was in such good hands. read more

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If you have a reptile, bird, fish, rabbit, dog, or cat come see Dr. Louth. He saved my turtle's life last year and has helped my bearded dragon when he was sick and even works on my dogs. He was able to work us in allowing my husband to bring our bearded dragon in last minute to be seen. The quality of medicine he offers is unbeatable. He offers detailed care guides and husbandry material and takes the time to talk through every situation and answer every question. I am a client for life and followed him here from his previous clinic. The staff at White Rock are amazing and friendly and the hospital is clean and welcoming. I recommend everyone should come here for their veterinary care and to ask to see Dr. Louth! read more

Back in early 2020 the White Rock vet took care of my little 15yr old yorkie during her last few hours and made the memorial package we purchased extra special with a handwritten note, a wooden box with Wendy's name engraved, and her paw print in an ornament. Then recently, Wendy's twin brother Wilbur started having health problems of his own including a bad eye infection and the staff jumped through hoops to help get him seen and cared for even though they had limited availability during the coronavirus pandemic. Thank you White Rock for helping us and caring so much about our elderly fur babies! read more

White Rock Veterinary Hospital - Veterinarians Near Me - Pflugerville, Texas

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Charlie had the best time he could given the circumstances. Dr Cox & the techs were so awesome and professional. They used all of Charlie's favorite words & made sure Charlie was comfortable. Dr Cox was very understanding of his anxious nature. Almost no wait time, we were in and out in a timely manner. read more

White Rock Veterinary Hospital - One happy patient of White Rock Vet - Veterinarians Near Me - Pflugerville, Texas

I'd been in search for a good rabbit vet for years. My first visit here was comforting but glitchy. I filled out detailed information regarding my rabbit's history online only to be asked the exact same questions when I arrived. The vet was kind, understanding, and knowledgeable regarding rabbit care BUT I wasn't allowed inside with my pet and that was hard. It was over three hours before I was on my way back home. The second visit was insanely expensive. My rabbit had an ear infection but additional testing was encouraged outside of their lab to ensure it wasn't this other terrible thing. Pet owners- you know you couldn't deal if something happened to your pet that was preventable...so I put it on a credit card and ate pizza for as many meals as one would last me. The third visit got similarly close to outrageously expensive again (pets do that-drain wallets) but I started feeling less like they were actually concerned and more like I was being taken for a ride. The last time I was there was to request refills on his medication...To which they said he had to get checked out again before a refill could be given. I lost my calm and stated I could only afford one of those options and they would have to decide which one was in the best interest of my pet. I was given the refill. Today I called to follow up on that wellness check since he needed a nail trim anyway. They're not allowing pet owners inside anymore (I was permitted to come with him a month ago) and my vet is out on leave. After watching the tech not understand that the arthritis my rabbit is experiencing makes it very difficult to stay upright on a metal/plastic surface (he only travels on carpet at this point), I'm not interested in handing him over to anyone who isn't intuitive enough to stop forcing him upright or put a hand on his back to smush him down so he's not falling over.... Rabbits are a fickle type and can be difficult to care for properly. My rabbit has been serving as a emotional support mascot for the school I work at for over nine years. It's hard to watch his health decline and feel helpless. I shouldn't have to take out a loan to feel like I'm doing everything I can. I think this place is good....like I said, it's hard to find rabbit care...but when it's near the end- you just want someone to treat your pet like the m fn unicorn they are-and that's a big ask in any sector these days. read more

I really do love these people. They might be a little pricier but they CARE! I never feel rushed and they are thorough. Everyone I've interacted with here has been great. During COVID, they are doing an excellent job of distancing - pick up/drop off at the cars, wearing masks, etc. read more

It's pricey but worth it. They call before and after appointments to check on our dogs. They have a good system for covid prevention by having a drive thru window for meds and pick up drop off only for the pets. One of our dogs is so afraid of the vet but the doctor is kind and gentle to our Bella. Frank is just a crazy puppy but loves this place. Highly recommend. Pets are family and deserve this kind of treatment. read more

Do not take your small animals unless you are ready to let them go. They over prescribe medications to make money off of you and save money instead of actually finding out what is wrong. Have taken more than 1 small animal here only for them to be overprescribed medication/prescribed incorrect medication for the situation and for them to rapidly deteriorate and die painful and preventable deaths days later. This is a warning to everyone but especially to my hamster owners. read more