As someone with chronic pain, I was looking forward to my experience at Siam Lifestyle Spa as I…read morebarely get out of the house due to my condition. Unfortunately, on the way there, I got a flat tire and was flustered, meanwhile, trying to get a hold of my husband to come replace the spare as I couldn't for obvious reasons. I reached out to the salon a couple of hours after to explain what had happened and got no response. I called the next day and left a message and texted again. No response. They charged my card the FULL amount because I missed my appointment. Because I understand it is still a business and they blocked that time for me, I felt horrible but wanted to see if maybe they can credit back at least half of what they charged me as I am also not working and I used money I got as a gift to prebook. I called to see if maybe they could work with me and at least refund half of it to my account. I even stated that in my text and voicemail. Never got a response. I understand I signed a form saying I'd pay in full if I was a no show. Why on earth would I leave my card on file if my intention was not to show up? Even if they had called back and said they couldn't, I'd understand. It's the principle... they never reached back out after several attempts of me trying to reach them. It was very upsetting and unprofessional. I think some customer service classes would benefit this business. Edit: She told me to call her instead of calling my husband after an accident. and that's why she ignored my calls. Petty much? It wasn't a matter of respecting time, it was an unfortunate circumstance that needed immediate attention. My attention was focused on making several phone calls in the heat while in pain. Thanks for your understanding! Unbelievable Edit again! She deleted what she said about calling her instead of my husband and I DID text back when the situation was resolved. Yes, I texted 2 hours later when I could catch my breath and calm down. So what? What's wrong with that? Charging me the FULL AMOUNT without any service. I STILL understood that as stated above. The point is you didn't return my call, lady! I'm talking about customer service! I wasn't having a drink and tanning and ignoring your texts and calls. You saying that I didn't respect your time as a reason not to call me back, is childish because it wasn't intentional. I was very understanding and very nice in my text and voicemail to you! I even apologized. Don't need my money back! You can keep it! Enjoy!

Kae is an amazing and professional therapist, and you will not be disappointed. With her skill…read moreand deft touch, She will instantly become your favorite massage therapist. She has many therapeutic modalities and can blend them to help relax and calm sore and tense muscles. You will have an all time favorite therapist after one session. Go ahead and book your session and become a new devoted customer. Rich O.

Massage therapist left every time somebody came through the door. Ruined any good vibesread more

I will not recommended to anyone, unhappy whole 60 minutes message, message skill needs to improve…read more I will never comeback to this store.

Went in for a 30 minute reflexology and it was awful. Couldn't get out of there fast enough kept…read more asking her not to touch certain places on my ankle and she just kept digging into it. Not professional, not clean avoid this place.

I read the owners feedback.. I will also say that the masseuse answering the phone 3 times during…read moremy massage was also not very relaxing. I stand by my original post. Avoid this business.

Worst massage ever. Avoid at all costs. Receptionist is super rude…read more Left in far more pain than I came in with. Completely opposite of zen!! More like NOTZENFLEXOLOGY

Definitely not Zen! The Receptionist was rude and constantly…read moreentering the massage room yelling to her employees. I had a male massage person whose hands and breath smelled of stale cigarettes. The towels they use are old and rough. There was zero privacy so be prepared when they ask you to remove your shirt. You are basically exposing yourself to whoever is in the space. When leaving I was barked at asking where is my tip before I had a chance to get it from my pocket.

Great prices, just what I needed before a long travel day. Great overall experience and massage.read more

I've visited this massage spot over 10 times with my family, usually opting for deep tissue. About…read more40% of the time, the therapist is subpar--it's like gambling at a casino: you pay $80 with no guarantee of quality. Common issues: * Therapist pauses mid-massage, as if dozing off. * "Deep tissue" feels like superficial lotion rubbing. * Uneven treatment, missing areas on one side. * Therapist acts annoyed. * Last visit: Used a slippery wooden stick instead of fingers, causing intense pain which left multiple marks on my feet. Complaining at the end gets a generic "sorry, we'll improve next time." With only a 60% shot at a decent experience, skip this place unless you enjoy the risk.

The owner of the massage shop had decent reflexology technique. However, her daughter who assists…read moreher is rough and thinks she is competent. Her mother indulged her when the daughter said she could do reflexology on my brother. I looked over and could tell that the daughter was not doing it right. I had to inform the mother that the daughter's technique was odd. The mother went ahead and took care of my brother. But it was uncomfortable to have had to have that conversation when I was trying to relax.

started off ok then she left for 5 min next thing u know her daughter or something started to…read moremassage me and it was the worst feeling ever what ever she did it hurt I had to get up and ask for a refund then they gave me attitude and told me to fuxxoff

Amy is the best masseuse in the world…read more Amy heals. I truly believe her messages will make you live longer. You will feel like a different person when you walk out! Truth. Worth every penny and much more.

I love my massages here ! Amy knows exactly where I hurt or area that is sore! She is truly…read moreremarkable! Been coming here for years. She is one of a kind.

Ania is amazing!!! She relieved so much stress from my body. I cannot wait to return. Truly the…read morebest massage I have ever had!!!! Thank you Ania

I recently moved to Fountain Hills and was in real need of a great massage. I was able to get in…read moreto see Ania quickly and based on our conversation she knew what I needed. Her techniques really worked with my body's needs and she worked on trouble areas in such a great way that I had tremendous relief immediately. I actually felt taller when I got up from the table! In addition to doing great massage Ania is delightful to talk to. Can't wait to schedule my next massage!