I've gotten a massage from here 3 different times each time I got it from someone else and each one…read morewas great! I'll definitely be going back here for a massage again they have friendly staff here and definitely have made me fell comfortable there

I cannot say enough good things about Darleen, the massage therapist I have seen. She is…read morepersonable and has done an excellent job reducing tension in my muscles, especially my upper back. The Lava Spa is relaxing from the minute you enter the door. Highly recommend!

Although it was a bit annoying hearing the phone ring every 10 seconds and the lady doing my nails…read morewas the only one able to pick up I had an incredible experience, the lady that did my nails was very friendly, gentle and very talented with what she did, I was a bit upset they couldn't do 3D nails but she still did a fantastic job and provided great service even after she finished the nails she gave me a small back massage. 10/10 would go again but definitely need to call early and make an appointment because if you don't, you could potentially have to wait hours or until next day to get any service done.

Horrible pedicure experience at Nan Nail Salon in New Hartford, NY. The "basic" spa pedicure costs…read more$50, plus an additional $30 charge for gel with French polish, which would be acceptable if the quality matched the price. Unfortunately, the staff appeared poorly trained, and communication was extremely difficult due to limited English proficiency, making even simple requests or feedback nearly impossible. I asked multiple times and ways for options for the base color of my manicure and no one could understand me until the owner came over to interpret. There was little interest in customer experience or service quality, and the overall appointment was very unpleasant. For the prices being charged, I expected far better professionalism, attention to detail, and customer care.

I've been here for a pedicure at least a dozen times. Very disappointed with my last visit. It's…read morenot the people who work there, but seems to be the quality of the product? I've been getting pedicures for over 25 years (at many different locations) & I've never, ever had nail polish chip right off of my toe nails. Two nails have half the polish missing because it chipped off. For the price of services at the spa & their awesome ratings from Forbes magazine, this leaves a lot to be desired.

I'm so disappointed. My husband treated me to a Spa day at Ahsi for Mother's Day and it was…read moreamazing. Naturally I wanted him to have the same experience. So since Turning Stone is our Thanksgiving tradition, I booked a massage for him two weeks prior to our stay. When I see him less than 30 minutes later, he's saying the guy never showed up. First of all I wasn't gender specific, secondly I booked way in advance. My husband was asked to come back 2 hours later for 50% off. Unfortunately we have other plans since we are with relatives. I know stuff happens but I really wanted him to have the experience. Oh well I got my full refund. I won't bother to book again.

New to the area, I came to Bella Vita after I Yelped for an eyebrow waxing business…read more Bella Vita is located in a building shared with other businesses, same applies for parking. Private lot with plenty of spaces. Upon entering, one of two girls advised that it would be about a 15 minute wait, so I agreed and sat. It probably took 30 minutes before I was told to sit in this black reclined chair. Both of the girls were busy with clients, so I didn't mind about the wait that much. The eyebrow process was one of the better ones I've been to. In other words, my eyebrows were symmetric. In addition, the wax glue is not hot at all compared to other places I've been to. I initially questioned if she was actually waxing my eyebrows. She took her time and picked at my hair wherever she needed to. My eyebrows turned out a bit thinner than I wanted but thank goodness for eyebrow products. Aside from waxing, Bella Vita offers massages, facials, hair color, hair perm, hair extension, hair up do, and makeup. Just be sure to make an appointment by calling in advance so you don't have to wait. Lastly, prices depend on length of hair like other hair salons!

I go here all the time. They do a great job. 10/10 would recommend. I leave here with my hair…read morelooking amazing.

Peaceful environment and a peaceful massage done by Amanda. I left there feeling at peace and…read morerejuvenated something I needed.

I've sent both my sister-in-law and mother-in-law here for massages--one pregnancy, another…read moreswedish-- using the online instant gift certificate option. They both loved their experience and I love how easy it was to send a thoughtful gift I can print at home and put in their card. Great little setup!

Erica, the owner, was the hair stylist for my wedding, and one of the best choices that I made! She…read morestyled 10 gals so beautifully and so quickly! We even finished ahead of schedule, and that's with touchups on everyone! She was able to work with everyone's individual hair types and figure out a style that worked for them. Her pricing was extremely fair for the quality of her work. My hair stayed put all night and received lots of compliments. I have naturally curly hair and always worry about it not looking "like me", but she embraced it and helped my natural curls shine! I would highly recommend working with her!

Wonderful massage- my masseuse found my trigger points for stress-& alleviate them! I loved the…read morequality of the spa!!

Had a lovely visit with my friend for my 40th birthday. We both got manicures and were seated side…read moreby side. They had my rings cleaned in a solution which was a nice perk while I got my nails done. Both manicurists were lovely and friendly. Our nails turned out great and it was very relaxing. We got to relax in a calm and serene room while we waited for our nails to dry. Will definitely return if in the area again!

My friend got a fungus infection from here! She has never had an issue with getting her nails done…read morebefore and isn't allergic to anything as well. The fungus started only two weeks after they had been put on. I'm very disappointed in their ability to keep things sanitized and clean.

I just had my nails done. I was charged $82.00. I was asked if they did a manicure on me as all the…read moreguy did was paint my nails. He said yes the manicure was $32. I said but you didn't do a manicure. He lied right to my face 3 times and told me I cut your cuticles and have you a manicure. Ummm I'm pretty sure I was sitting right there. He didn't once pull out any tools to do a manicure on me. I'm so mad right now.