I had dental implants and now my husband is having his done by Dr Haynes. I have been completely…read moresatisfied by Dr Haynes and his staff Everyone from the front desk to the ladies who work with Dr Haynes have been great. We drive almost five hours to get to Dr Haynes office. They were always there when i had an emergency.

if you are going to use this office make sure you confirm 10 times that you will not owe more money…read morethen they charge you. I was told my cleaning would be $84 dollars, they had all my insurance information and said the rest would be covered. I then got another large bill for almost double that amount and my insurance said they never have covered that cleaning. The office didn't even put any effort into actually checking my insurance. I will not be returning here!

I am extremely disappointed with the way my recent experience with your office has been handled…read more For three weeks, I repeatedly requested a copy of my dental records. Each time I called, I was told that the records would be sent to me before 5:00 PM that same day. Despite these repeated assurances, I did not receive them in a timely manner. When I finally received what I believed would be my records, the information sent was incomplete and not what I had requested. After calling again and demanding my actual records, I was then informed that my insurance did not cover the full cost of my visit. I would like to point out that during my visit, the only services performed were photographs and X-rays. No cleaning or fillings were done. In fact, the technician specifically told me that I would be receiving a cleaning, but that never happened. This entire experience has left me feeling that patient care is not a priority at your office. Instead, it appears that the focus is more on billing and maximizing insurance charges than on providing proper service and communication to patients. I expect a prompt response regarding my records request!

After the initial visits, including exams, cleaning, etc., the billers decided to ask for…read moreadditional money and saying the payment was overdue. I called to clarify the incorrect bill to no avail. I finally had to file a complaint with the Better Business Bureau who could not communicate with this business because they didn't want to respond to my claim. Caution! Caution! Caution!...I would highly suggest moving to another provider like I did. Horrible billing department and poor communication among the practitioners and the patient.

Oasis Dentistry is one of the best dentistries that I've ever been to. Every visit is a pleasure…read morewhich is odd to say about going to the dentist. Dr. Veronica saved a tooth of mine that had gone bad, which prevented me from getting a bridge. That experience alone made her a superstar in my eyes. Also, the good doctor has totally transformed my smile. I'm happily able to write that 'I free brand new'. FMcNeill

This was great experience. As a first time patient that was scared by childhood experiences. My…read moreleast favorite experience was the x-rays. It was difficult biting down a metal bar that is placed awkardly against your gum and cheek by someone that's robotic with care. The X-rays provided a picture of my teeth. I met with Dr. Veronica for a consultation for my plan of care. She was very kind and explained what I would need to address. I watched a couple of videos to explain what my next visit would entail. Kiara presented the plan of care. She was very friendly and help to schedule future appointment. My only cons were the prescription and Oral-B bag. The pricing was high. I get it's a business but I run my home budget like a business. I could have save a tremendous amount of money by purchase the prescription toothpaste and mouthwash through my health insurance.

The office is good but scheduling socks they will change your appointment at any given moment…read more and why schedule an appointment for 2:30 on a Friday knowing you will be closed

I Just saw these folks, today and they're all angels of mercy. I busted up my face from a fall…read morewhile running this morning and I was able to get seen within 1 1/2 hours of trauma. I've had a severe phobia of "dental stuff" for literal decades (since I retired from the military), and avoided it altogether, doing the best I could with what I had. These folks were compassionate, and took the time to explain procedures and provide comfort. Moreover, they were respectful, understanding and professional. I'll be back, because I've been away too long. For folks like me- Don't be scared; these are good folks who genuinely seem to care about you as a person. Obviously, highly recommended. Aspen Reviewer-please share my gratitude to them; they handled a total dentophobic basket case with pure finesse, empathy, and professionalism.

This practice cannot keep dental hygienist. I had to change my appointment December 2025. They told…read moreme that the next appointment wasn't going to be available until May 2026. I went to the office to have the cleaning. Confirm the appointment the morning of the 630 am reminder was sent to me about the appointment yet when I got there at 9 AM I was told they did not have a hygienist available so obviously there is something going on with Aspen dental when it comes to keeping hygienist and the fact that they're not communicating with the patient so I would advise that anyone that is looking to go to Aspen dental you may need to think twice about it additionally, the dentist that was there put me through the hoops of saying I needed additional dental work when I went to go do the dental work from another office. I was told that I didn't need that and I had already paid for it so Aspen Dental is definitely having issues with hiring people. The staff should say that is C minus at Best. finally, the person that was going to check me in. She obviously was new and she was kind of going through the process. She reached over and had a conversation with a female that I had seen before which I'm not sure if she is an office manager or not, but she had a nasty I mean a very nasty disposition and that doesn't bolt well when you're thinking you're getting your teeth clean and then the customer service is horrible so Frontline a customer service is horrible. She was very aggressive and basically attacking me when I stated I never received a phone call and I could prove that, but she didn't wanna listen to me so again heads up to anyone that is going to go at least to this Aspen Dental within Concord that's beside the Brownlee maybe some of the other offices are better but I would not recommend Aspen Dental in Concord

Located next to Walgreens and Dunkin Donuts. New, clean, and modern dentist office with a friendly…read morestaff. First visit was good with Dr. and hygienist.

From the owner: We are dedicated to providing you with exceptional dental care in a welcoming and relaxing…read moreenvironment. Our mission is to deliver the highest quality and most sensible dental services, to help you achieve greater wellness. Our commitment to honesty, integrity, hospitality, and quality is the heart of our practice!

I found them based on Yelp reviews and they are great! My parents are older and hard to please and…read moretheir experience at the office today was smooth and they are both satisfied. The dentist immediately adjusted my dad's dentures and stopped them from hurting when his last dentist never could after multiple visits. My mom liked them very much and both of them will be returning. Also, Lisa has been so helpful on the phone - it's super easy to book appointments and you don't have to wait long and they just seem to be organized and quick and happy to help.

This place is the BEST! Great customer service and really listens to your needs/wants . Explains in…read moregreat detail for any issues or suggestions. Makes you feel like you are part of the family! Lisa, Charity and Eric were so helpful to me!

Don't Do It. They do not honor warrant.. They will say it is the customers fault everytime. Mine…read morebroke on Christmas and I have only had them for 3 months. I have the most expensive that you are able eat any food with. I paid for warranty and now they are saying it will be 350 dollars for them to fix. Buyer Beware!!

What a sham of a business, they will tell you that you are a candidate when in fact you are not…read more They will send you Halloween teeth and only make slight changes so that you use up your 3 chances. They ignore your emails and tell you they think the teeth look great when you send pics of the bucked teeth they send. The teeth will break within 3 months of having them and they will blame you for mishandling them, and this is their so-called superior model the most expensive model. But the best part is their replies to your Google review will not match their replies on their response to your BBB complaint. Also, there really is no warranty, it is more like insurance, where they will make you pay a 350.00 co-pay to fix veneers that break within 3 months. Please stay away from them if you have any missing front teeth, they are not the answer to your prayers, they are a scam and a horribly operated business.

I highly recommend!!…read more Today was my first time visiting holistic dental, and my experience was superb! The staff was friendly and attentive, met my appointment needs on time. Received a routine cleaning and it was well orchestrated and my mouth feels clean. I am looking forward to returning in six months!

I was a self pay patient where they sold me a deal for 2 cleanings. I prepaid at my first visit…read more Today I went for my second cleaning, as the "deal" was advertised, and was charged an additional $89 due to minor bleeding in one tooth. She said it was due to periodontal disease. I personally know people who get their teeth cleaned and they bleed but are not charged or diagnosed for it. I would also like to point out that I did not taste any blood nor saw any blood on the napkin. I was taken by surprise when they inform me of the additional charge at check out as I had already prepaid for what I wanted. Not only did they lie about me bleeding, they were not upfront about pricing. I feel scammed. This is unprofessional and conniving to target innocent patients who simply pay for a cleaning.