BEWARE this location. Had an oil change and tire rotation done, they took an hour to do the…read morerotation and also did not attach the skid plate after oil change. Skid plate all kinds of messed up now and they basically told me "too bad"

I wish I could give a negative star rating! My daughter took my car to get inspected and an oil…read morechange and they informed her that the windshield wipers needed replaced and if she didn't have them replaced there they would fail the inspection. When she returned my car to me at work with the receipt I immediately noticed the $28.99 charge for EACH wiper! I replaced the wipers 2 WEEKS ago and they did not need to be replaced. I have used the same brand of wipers for years and I have NEVER been told they needed replaced. They try to say the law doesn't allow there to be a residue ( wipers like Rain-X) which is a ridiculous and inaccurate claim! Another woman was told the same thing while my daughter was there and she heard the woman say that she thought her husband had replaced the wipers recently. This Valvoline has deceptive practices and they take advantage of customers by threatening to fail their inspection if they don't replace items that do NOT need to be replaced. I contacted this Valvoline on Raleigh Road to express my dissatisfaction in their service and deception regarding the wipers. The response I received for every concern I voiced was "I understand." I have used the Valvoline in Goldsboro for years and the service there has been amazing and honest. It was convenient to go to the Wilson location due to my being a teacher in Wilson HOWEVER I will never use this Valvoline again I strongly recommend to others if they need and an inspection and or oil change to choose somewhere else/ANYWHERE else to get it done. What should have cost me under $100 cost me $147 because I was charged almost $60 for wipers that were NOT needed. This is a very deceptive and manipulative business. **My daughter took her car to be inspected the same day in Greenville and passed...her wipers haven't been replaced or needed to be replaced for over a year.

absolutely unprofessional.... didn't even get the chance to walk in the building yet to get my oil…read morechange and some guy walks up asking why i'm there like it wasnt normal for me to be there... mind you he watched me pull in and just stared at me the whole time, after he asked why im there i told him im about to walk in the office to get my oil changed he just looked me up and walked away... there is no telling what crap they have going on in their shop.... highly do not recommend

I needed an oil change when traveling through Washington, a quick yelp search and I found myself…read morehere. The family who owns the place is friendly and helpful. They got my oil changed and got me on my way quickly. I highly recommend this spot!

Needed a forklift tire repair and hands down the best service ever. Management has got to be the ab…read morebest along with the shop staff. Best prices around.

I made an appointment for 2p and showed up a little early for 4 tires and alignment. My car didn't…read moreget taken back till 3p and wasn't done till after 4p. No explanation whatsoever.

Find another place! Not a problem with this location...until there was one. They stripped my oil…read morepan plug. They over tightened the oil pan plug and the oil filter. They had the original visit and an additional visit to fix it. They did not! After giving them 2 chances I took my truck somewhere else to get it fixed. Now they are saying they have no responsibility because I did not bring it back to them for another try, (3rd try) to fix it. Hmmmm, you failed twice.

This place is the bomb I have been here twice with 2 different jeeps. Both times Terrence was my…read moreservice guy and he should OWN that place. He is spot on, friendly, knowledgeable and really appreciates his customers. Oh, and fast. thanks for a job well done Jackie W

This place was recommended to me so I wanted to check it out. I was very impressed. You pull right…read moreup to the door and the staff take it from there. Very nice employees. They are polite and move with a sense of urgency. I brought my vehicle in for an oil change and an inspection. I was told it would take about 45 minutes. They were pretty busy so it ended up being an hour but I was given a discount for the extra time. Very appreciated! The service was great and they vacuumed my floors and washed my windows for free.

This is the WORST place in the world to get any kind of service done!! All they try to do is sell…read moreyou something and tell you that you have something wrong with your car!! This place is a JOKE!! I will NEVER GO BACK and I will let everyone I know to stay away from these CROOKS!! They will leave your oil plug loose cost you more money and also tell you things need to be fixed to inspect your car! They win the Liars Award!! The BEST thing for this place is to Close your doors and Quit Scamming and Screwing the people of Wilson! They act like they are so honest!! They are really good at putting on a act! HORRIBLE!!! STAY AWAY!! I was ask to explain so here you go- they poured oil all down one side of the motor and also left the oil filter on my truck loose so it leaked all over my driveway and the truck smoked for a day until I could get the motor cleaned and also another oil change to fix their screw up!

We were having trouble with a headlight…read more Took the car into Dodson's -- they were communicative, punctual, and seemed to demonstrate a real care for getting the weird little problem solved. I'd definitely return.

They quoted to replace the oil pan gasket on my truck for 500$ which was a good price. They figured…read moreout they quoted the job to low with all the parts that had to be removed to do the job. He told me that it wasn't leaking oil. When I got to the shop there was an oil spot under it.