Rules set up thst are not enforced: people leaving sweat on machines, weights and equipment roughly…read moretreated or left in inappropriate places, rude clientele that walk around in their socks, leaving their drink bottles around, or the elderly goers demanding others cut their reps early to accommodate the old timer...just rude. Management is around so you cannot say that they do not hear and see things. Nothing enforced....except paying those monthly dues that are now going up to pay for the new place.

Great equipment, open 24 hours. As a first responder i really love it... just wish they'd keep…read moretheir water fountain well maintained

My update is in regards to the only gentle yoga class that they offer. Still give the overall…read morestudio 4/5, but this is just for the gentle yoga class. The teacher there, Susie, is extremely knowledgeable and I trust her insight and all of that. HOWEVER, her class is not a gentle yoga class. I've been to that class on various occasions and on some nights, I worked way harder than I wanted to. The pacing was way too fast for me and her cues came off as borderline militant. Nothing about it felt gentle or calming or relax. I left for the most part feeling just ok. Nothing overly spectacular. I almost felt like she was rushing to get as many postures in as possible. And for someone who's a 500 RYT (I think E-RYT, but I can't remember or bother to check), she does a lot more standing up at the front of the class room doing the poses than actively walking around and giving assists. I'm not saying she's a bad teacher. Again, she knows what she's talking about, but I'm not a fan of how the class was formatted or how she instructed it. She felt like she belonged in a power yoga class and not a gentle one. I mean, geez, if that's her version of gentle, I don't want to see what's regular ol' yoga. For me, I need a much slower practice, which requires me to either a) be picky as hell with finding the right teacher, usually an E-RYT 500 teacher who knows what they're doing or b) just take a gentle class. So if you're like me and are looking for those requirements or are simply looking for a relaxing gentle yoga class, this may not be for you. Still give it a try, who knows. We all like different things. I'm just no longer a fan.

I have not only attended a few classes at this amazing wellness center, but I have even met with a…read moreMedium there. The moment you walk in the door you feel at peace. The space is inviting and comforting; the staff knowledgeable, professional who are willing to accommodate clients of every age and ability. I wish I lived closer so I could be there every day. I highly recommend this wellness center to anyone.

I rarely need to use the dry cleaner service but today my shirt was wrinkled had to go un-wrinkle…read moremy shirt you know soo...

I have been a YMCA member for almost ten years. I stuck with them through several moves and many…read morelocations. The Y is a great community driven place where a person truly feels connected to their neighborhood and I love it for that. I also love the low cost and the membership sliding scale during times of financial hardship. The Y is a great place to get a family membership for all of these reasons. When I moved to Worcester a few years back, I was at first hesitant to join the closest Y to my house, because it is in a rough neighborhood and I had preconceived notions about the types of people I would encounter in a facility located in the heart of a drug and gang-ridden 'hood. However, I was pleasantly surprised to find that many good, honest, working folks use this Y, including several pillars of the community. All of the equipment is in good condition, and it is evident that the funding this branch gets is good because they are constantly updating equipment and remodeling. But what really ruins this particular YMCA branch is the extremely poor customer service at the desk and the ridiculous characters they consider "personal trainers." In spite of having so many employees on at any given time, they seem to prefer congregating and having a laugh to actually helping anyone. When you call, the phone rings off the hook and nobody answers. When you come in person, the group of young people working the desk practically ignore you or give you one word answers. When you send letters or faxes, you do not get confirmations or responses. The hours at this location are horrendous also. They close super early every night and they're too lazy to open on Sundays. Most people who work need access during nights and weekends, yet this branch doesn't seem to care. A couple of months out of the year they "extend their hours" to include a few hours on Sundays. The trainers in the fitness area are 9 out of 10 obese. How anyone would pay someone in worse shape then they are to train them is beyond me. They charge normal rates for personal training yet the trainers look more in need of it then the members. There are several branches of YMCAs accessible to residents of Worcester and neighboring towns. DON'T waste your money on the Main Street, Central Branch. If you do choose this Y out of convenience, get the membership that allows you to use the other YMCA locations also, otherwise you'll wish you had.