Ace Hardware (Buikema's) - Naperville, around 8:40 PM this morning February 4th…read more I had a great start with the first cashier who was genuinely helpful showing me how to use coupons in the Ace app. But she got pulled away to handle something with another customer and asked another employee to finish checking me out and apply the remaining discounts. That second employee (older woman, blonde hair pulled back, glasses) made a very obvious full-body "really?/come on" reaction and rolled her eyes while I was pulling up the last coupon. She used a rude tone, pointed the scanner at my phone impatiently, and acted annoyed the entire time I was trying to show the final discount. I asked calmly if she was aggravated that I used coupons. She walked away while responding, wouldn't engage, and said I "misinterpreted" her with her back turned. It was crass and uncomfortable -- especially since I was polite and simply using the store's own app discounts. I shop here because I expect friendly, respectful service. I hope management addresses how customers are treated when using coupons. I'm not trying to play the senior citizen card but I am near 65 and I do fuss with apps. I wasn't born with a cell phone in my hand!

Longtime Customer, but Disappointed by Recent Service ChargeI've been a customer of Fullers…read moreHardware ever since I moved to Clarendon Hills, and over the years, I've relied on them not just for hardware needs but also for home repair services. They've always been helpful, knowledgeable, and a great local resource -- which I really value. However, my most recent experience in October 2024 and May 2025 left me a bit disappointed. A heavy picture had fallen in our bedroom, and since I couldn't lift it myself, I called Fullers for help. They sent two people, who re-hung the picture in about 10 minutes. I also asked them to recaulk a small section (about 10 inches) in the shower, which took another 10 minutes. I was surprised to receive a bill for $175.00. I assumed this was a minimum service charge, and I paid it, but it still felt quite steep for a total of roughly 20 minutes of relatively simple work. The first week in May 2025, I called and told them the calking they had done was again in bad shape and been done right the first time. They sent someone. Took 10 minutes to repair and charged me another $175.00. I called to complain.was given no relief and I think was treated discourteously. While I appreciate the responsiveness a of the service, I think it would be helpful if the pricing structure -- especially for small jobs -- was more transparent. I won't call them again for minor home repairs in the future. There is a saying often heard in Hinsdale---"I've been 'Fullerized'. Now I know what it means. Caveat Emptor

I was short on 2 screw for a project, I called first to make sure that they had them. The cashier…read morewas very helpful in helping me get what I needed. Going in made me realize that they have more to offer than normal.

I like the small town hardware store feel. Parking is available right out front…read more This store is great for small projects or to finalize your big one. (Keep in mind this is a small business, not a big box) I've come here for various small screws, light bulbs, and to get keys made. They always greet you and help you out.

This father and son operation is so charming! The store brings you back in time to a family run,…read morefriendly, honest business that can fix almost anything you bring them from electrical appliances, lighting, door screens, etc. It's like Emmett's Fix It from Mayberry RFD. I live in Hinsdale and they add so much charm to our town. Store is located downtown in a very public alley and when you walk in you'll know you are in the right place.

Very helpful and friendly. Fixed my broken table lamp quickly and for a reasonable price. You have…read moreto see this place to appreciate what it is, a scaled back version of a 1950's hardware store. It's like you walked into the past, with cabinets and do-dads you'll not find anywhere else in this metropolitan area. It doesn't really compete with modern hardware stores and operates almost exclusively as a repair shop, but if you're in the neighborhood, it's worth the visit.

I had read that the lumber supply here competes with big box. That is most vertically not true. For…read moreone thing, they only carry pine. For another they stock limited dimensions, don't have 2x2 for example. Also guy said they didn't have prime. The rest of the store looked pretty dumpy like about to go out of business. Suggest going to whitmore ace in downers which is much nicer thought they also don't have much for lumber. Rest of store is really nice though and well stocked.

A great neighborhood go to for all different kinds of supplies. The staff is friendly and very…read moreknowledgeable about all the products they carry. We go here throughout the year for different odds and ends we need for home projects.

The Brass Tacks: This place is the real McCoy local hardware store with a real helpful hardware…read moreman. This location was originally the location for one of the corporate hardware chains that pulled out several years ago. It is now run independently by a family team. It's one of those locations where you wouldn't be surprised to see a Fatfender pickup or two parked in front. In terms of selection It has everything you'd expect to find in a local hardware store packed into a non-big box space. Sure, you may pay a couple of extra cents for some items, still a fair value for the convenience, but not enough to drive you to the anonymous experience at a big box. Give them a try for a little more personalized attention.

In an era of massive, impersonal big-box stores where you have to walk half a mile just to find a…read morelightbulb, Clarendon Hills Hardware is a breath of fresh air. It's exactly what a local hardware store should be: organized, stocked with quality tools, and staffed by people who actually know how to fix things. ​I came in for a specific project and instead of just pointing me to an aisle, the staff took the time to talk through the repair with me, saving me a second trip and a lot of frustration. It's clear they care about the community and their craft. Whether you need a screen repaired, a key cut, or just some honest advice, skip the drive to the giant retailers and support this local gem. Highly recommended!

This is, hands down, my favorite Menard's store! Have been going there periodically since they…read moreopened and I lived in nearby LaGrange at the time. Now I'm a little further out but still make the drive there and it's not far from my work, gives me an excuse to go back to my old stomping grounds. They have everything and the store is so well laid out, I can usually find things easily, and honestly the "conveyer" escalator for shopping carts blew my mind years ago when it opened! Love their selections and their prices. Will always check there before anywhere else! Best selection of lighting, bath/kitchen features, appliances & patio/outdoor furniture. I could spend hours at this Menard's just browsing and making lists and mental notes of design ideas.

I have shopped here several times. Be sure to know your price points before you go in and do NOT…read moreassume the sign that is over the item is the actual price. A couple of times I have gotten to the register with an item only to here, "Oh that was the wrong price on that item". They do NOT stand behind their own errors. Also be careful when using a "redeem" coupon, given when you purchase items that have a mail in refund. There are "strings" attached to using the coupon. Overall, this is a decent big box store, but be careful.

This Home Depot was large and spacious. It looked like they typically had a wide selection and…read morevariety of items available. The store looked like it was typically clean and well-organized. The staff appeared quite attentive. The Home Depot was conveniently located. There was a large parking lot that made using the store easier. There were also stores nearby that were appealing, e.g., CostCo, O'Reilly's AutoParts.

No complaints. They usually have what I need in stock. The employees are pretty knowledgeable and…read morehelpful. For this particular Home Depot, I can usually find stuff pretty quickly. Becareful in the lot though, people drive reckless.

stopped in to grab a few flowers for my kids, but unfortunately the experience at checkout was…read moredisappointing. The cashier was very rude, and what upset me most was how dismissive she was toward my 1-year-old daughter while she was having a tough moment. She even waved her hand at her in a dismissive way, which felt unnecessary and unkind. I understand kids can be overwhelming at times, but a little patience and kindness goes a long way.

The store had more employees than customers. No one greeted me or made eye contact with me that…read moreworked in the store until I approached them to ask a question. The selection was decent though the prices were noticeably higher than the other hardware stores I had been to earlier in the week. I also thought it was very odd that there is no public restroom available. I can't remember the last time I've been in a good size store that didn't have a restroom. Truly strange. When I asked the employee at the register about it, she looked at me like I had grown an extra head. Lol~ I'm not looking for a day spa, just a single room toilet, sink and mirror. Apparently, that is too much to ask. Given the lack of friendliness and the higher prices, I would recommend going elsewhere.

Great know how and customer service. Handyman service for repairing items is amazing. Highly…read moresupport and recommend this business!

Fantastic store. Great customer service. Staff is incredibly helpful. Well-staffed. They keep our…read morelawn mower and snow- blower in good repair, fix screens, sell all kinds of hardware, suggest solutions to fix various items and make recommendations for professional tradesmen. Just what we need in town!

3.9 out of 5, isn't how it felt when I visited the LaGrange store today…read more I was driving back home after leaving VA Hines Hospital visit. I was wearing all black with camouflage military slacks. That must of been where they started their stereo-typing, as I didn't look like I had money to spend from the LaGrange store. I walked the entire lighted footprint as I strolled past the sales desk twice. I took one more look in the area of the showroom with price tags averaging anywhere from $399 to $700 plus. My third approach near the sales desk, made me stop in my tracks with 3 sales people, one on the phone. I asked out loud to them all and asked them if they were on "commission". One lady wearing eyeglasses kinda under her breath stated "Yes". Then I stated that I was in their area of business for at least 15 minutes and NO ONE approached me or openly said Hello. As I continued past them, I said to them that I have $$$$ to spend but wasn't going to patronage them as didn't show any emotion to assisting me. I consider this a very poor approach to sales.

This is a high end hardware, lighting, patio, furniture, and grilling store…read more It's almost its own lifestyle brand. They should have their own. You can get just about anything for your home here. Bring your wallet, all name brand & cool. We all know cool costs.