I couldn't have asked for a better experience with a company than I received at Granite Corp, from…read morepicking out the stone, to scheduling and installation. Everyone was courteous, friendly, and professional. I am very happy that I got all of that and with a high quality product and great price. I could give you a long list of stores and contractors that could learn from you. Thank you so much. Linda B.

okay, I'll update here since they finally installed the small granite piece for my stove backsplash…read moreand accommodated my request for first thing in the am. The 3 guys who arrived called ahead 20 min, and were super careful to measure thrice and keep measuring and using a level as the piece dried. I felt very confident watching their concern to get the piece on the backsplash in an attractive and straight manner. They could not have been more professional. I'll say it once and say it again: when you deal with the salespeople at The Granite Corporation (that's their real name not "Granite") you kind of doubt that they have a clue about what they're selling. I don't know what will happen and it takes too long for them to finish up a sale, even though they mean well. However, when the measure & install team shows up, those are the people who really know what they're doing. They are top pros. I asked Sam, my sales person, how are they going to make sure the glue holds on a vertical application, and she did not know. I asked her if I should cover my stove, and she said, don't worry (of course, I did). When they showed up, they scored the back of both my backsplash and the new piece, so more glue would be applied. They applied glue all around the perimeter (not visable). They taped the piece in place and I put a spongy rug on my stove (just in case). They said, glue sets in 10 minutes and they held it that long, and it is good to go in a couple hours when I can take off tape. I would have liked to know that there would be a little granite dust in my kitchen ahead of time, to have removed everything from countertops, but they did hold up a vacuum while they scored my backsplash, so I cannot say that I see any dust (besides my own). They scored the new piece outside my house. The treasure here is the cutting, measuring & install team. They are premium craftsmen, very experienced and know how to communicate with the public. They're the ones who should be selling the granite!

They have so many different types of home appliances & other needs for your home along with soaps ,…read morecleaners & unique items that you can't find anywhere.

With tables of odds and ends on clearance as soon as you walk in, and merchandise from floor to…read moreceiling from the front of the store to the back of the store, I've never seen so much crammed into one space! This place looks like a "brick and mortar" yard sale. Whomever their merchandising buyer is, they need some advice: Stick to bedding, bath, tabletop, and housewares and forget all of the "as seen of tv" junk that's clogging up your isles. This store is way too small to have this much merchandise and all of the strange odds and ends are... well, odd. If you can manage to get your cart past the "yard sale" in front, the store does have a great selection of household necessities and the employees are helpful, but my ADD brain wants to run kicking and screaming.

After shopping Menards, Lowes, Home Depot and online in search of bathroom floor tile without…read moresuccess, I finally found Floor & Decor. Dean answered my questions about current decorating trends and assisted me in finding just what I needed to help me blend my aesthetic with potential resale value in a couple of years. The price was also better than I expected. My only two suggestions for improvement would be, 1) add signage to show there was floor tile in the center of the store. I saw the sign for "decorative floor tile" but did not realize there was other, less expensive, floor tile elsewhere in a separate area, and 2) have people on the floor ask customers if they need help. I was wandering in the wrong area and 4 different employees either stood talking to each other or were putting new samples on the wall who basically ignored me.

I have to give big thanks to Mr. Jalen Amison, (ADM install materials) and his professionalism…read more I was returning an item I purchased 20 days ago (New in packaging with receipt), and was rudely and aggressively rebuffed by the CountrySide Store assistant Scott and the manager Carl. Mr Amison at the Aurora store knew return policies and courtesy to customers who are following the corporate return policies. I felt reassured that my shopping at the Aurora store was valued. Not so at the COUNTRYSIDE store, where aggressive nastiness is a norm and where the MANAGER decides the return policy. I will have Floor and Decor LAST on my list of places to shop, but if I do return, it will only be to the AURORA store.

Angela Campos helped me find a unique part for the builder-installed Kohler shower heads in my…read morehome. She went above and beyond to make sure I was able to get what I needed. Huge thanks!

Shawn Whitlock at Naperville Studio 41 provided such outstanding service throughout our whole…read moreexperience. We went looking for cabinet hardware and he was able to direct us to exactly what we were looking for to complete our project. He put quickly put together a quote and plan showing where all the pieces should go in a very easy to follow diagram. We had issue when one of our cabinets that came in and the drawer units where different so needed two additional pieces and without asking Shawn ordered the two pieces and got them to use quickly so as not to slow down our project timeline. Overall and great experience from start to finish.

Prime Baths replaced an old fiberglass shower with new custom-made panels and plumbing. We had…read moreseveral product options from which to choose. Bryce and Fernando worked very hard on the demo and install and the resulting product, finished in one day, looks great. Everyone from the company was pleasant and polite to work with, from sales to Morena on the phones, to Bryce and Fernando. The price was somewhat high, but ultimately we are pleased with the product.

I reached out for a quote on a bathroom remodel and was immediately told they don't do "labor only"…read morejobs, which is fine -- not every company does. However, the representative (Lexis) was incredibly dismissive once I mentioned that I had already selected quality materials from Lowe's. Instead of offering alternatives or explaining their pricing structure, she claimed "Lowe's uses a lower grade of material than we do" -- an inaccurate and unnecessary statement. I had already reviewed the specs and warranties of my chosen products, which are industry standard. I was only looking for skilled installation, not a sales pitch. The interaction came across as condescending and unprofessional, especially for a company advertising itself as customer-focused. If you're a homeowner who has done your own research and simply needs experienced labor -- save your time and look elsewhere.

I used Windmill Countertops for a smaller home project and couldn't be happier with the experience…read more Even though it wasn't a big job, Mark and the team treated me with the utmost respect, professionalism, and care throughout the entire process--just as if I were a high-end client. ​They were absolutely fantastic to work with and made sure everything went smoothly. Their clear communication and quality craftsmanship proved to me that they value every single client. Exceptional customer service--I highly recommend Windmill Countertops and will absolutely be returning for any future needs!

Just had a new granite counter-top installed by Windmill Countertops. Looks fantastic and the team…read morethat installed it was very professional. Great Job! Bill D.

I recently had my kitchen remodeled. I shopped around for cabinets. While Rosewood did not offer…read morethe least expensive cabinets... They offered the best value. Great quality for a fair price. The best thing I liked and the reason I would recommend them is their great customer service Jenny came by free of charge to take measurements. (Other places charge) She was very thorough and detailed in her measurements and also made recommendations. We set up an appt. so she could show me what our new kitchen would look like on the computer. When we arrived she had the 3D visual and the quote ready for us. They even stayed open after closing hours to accommodate our schedule. Other extras:. Jenny actually visited during construction to ensure all was going well. They also allowed us to return trim we didn't use. Overall I was very pleased with the cabinets and Rosewood's professional services. I would highly recommend.

I purchased an ON Vanity and Nathalie has been very responsive over phone and email. Once I receive…read morethe vanity I'll update with photos but so far the customer service has been great!