My mom came here and got an all over removal then the zirconia set of permanent teeth. Everyone in…read morethe office is genuinely caring and does anything they can to help. The staff is extremely kind and helpful. They walked both my mom and I through the entire process which was certainly helpful, we couldn't be more grateful.

Worst dental facility I have ever been to. They are high pressured, demand all of the money up…read morefront, weeks before your procedure, do very shotty work and lie to you about "You won't have any pain". They further lie to you about "If your teeth don't fit, we will make them over and over until they do fit". When you tell them the teeth don't fit and are way too big for your mouth, they ignore you and ban you from the practice, keeping your money, never finishing the work and never giving you permanent teeth. Do NOT go there.

Dr. Ursla Klostermyer is amazing and so caring at her job. After I had a poor experience with a…read moreprevious dentist, her and her team worked with me to get my money and dental coverage back so that she could take the time to get my implant perfect, without me having to worry about financing a whole new tooth without the help of insurance. Her recommendations and expertise did more than just help my implant tooth; she took the time to fix adjacent teeth and I have never felt better about the aesthetics or feel of my teeth!!! She is so talented and experienced, and it shows! I never felt rushed, appointments were never months out, and she always is there when you need her.

Had the best experience with Dr.Franziska. Best Ever! Everyone was so friendly and patient with me…read more I 100% recommend this place!

Receptionist told my wife they had bent over backward for us(new patient) because we had to cancel…read morean appointment. Then went on to say she was cancelling an appointment for Monday. Inexcusably rude I would have cussed her out but instead we are taking our business elsewhere. Dr. Tse was the dentist we were to see. F-all of them.

had a horrible experience with Kelly the front desk worker who was unprofessional and truly rude…read more asked if we could receive a call back from the dentist and she said "probably not". Would not recommend to anyone needing dental care.

I am so happy to have this office close to where live. The…read moreentire staff who treated me was super nice and professional, and the dentist told me that work recommended by another dentist in the area was not needed, and I appreciated his honesty. This is a great place to get all your dental work done. If you're looking for a dentist, give them a try.

I've been a VA family dentistry patient for close to 20 years and 3 or 4 different locations…read more I can safely say I don't hate going to the dentist. Everyone that works here so pleasant and kind. They never try and upsell me on teeth whitening or retainers. They just care about you and your teeth. They are SUPER busy but if you need an appointment they do get cancellations pretty frequently so they can probably squeeze you in.

Love this dental practice. Every team member is highly skilled, professional and super nice. Dr…read more Neal is an excellent dentist. Always well cared for!

I grew up back when dentists were to be feared. And if I'm being honest I was super reluctant to go…read moreto the dentist and for years and years I just didn't go. But, when my kids needed to go to the dentist we were fortunate enough to try Dr Neal and the kids loved him! After watching the kids grow up going to Dr Neal, I finally took my own turn in the seat and it was a night and day difference for me compared to what I had experienced when I was younger. Now I'm happy to say that my teeth and gums are in good health and my teeth are even straight now! I honestly enjoy going to the dentist now, something I would have never thought I'd say. Thank you Dr Neal and everyone there for helping me with my oral health!!!

Best dentist in Richmond. I've been a patient for 10 years, and he helped me get over a severe…read moredental phobia.

From the owner: We are a General Practice Dental Office committed to your longterm oral health in a relaxed and…read moreopen environment. Come see us and learn how you can be the healthiest you can be!

I was recommended to go to RR for the patient experience! They have kind front desk staff, and even…read moreoffer you a comfort menu to be able to have a relaxing experience at the dentist. The menu includes things like a lavender scent to soothe, a warm blanket etc. Great for those with anxiety.

I have been with River Run Dental for many years. The service and facilities are very nice, but be…read moreready for low ball/inaccurate quotes for extra services where you're stuck with hundreds of dollars of uncovered service fees. This has happened multiple times to my family where RRD presents a quote that shows after insurance out-of-pocket fees for proposed services. Each time I have agreed to proceed based on those quotes and paid for the quote balance before leaving their office. Next thing I know I receive invoices for fees still due after insurance payments that are very significant. I have met with their billing/treatment coordinator and was told that they do not normally contact insurance companies for establishing customer quotes, but use a general database, although they present "insurance pays" amounts in the quotes. As a note, I did sign each quote that states that I will pay balances not paid by the insurance company, but I assumed quotes would be accurate or at least in the general ballpark. In the future RRD staff has agreed to actually coordinate with my insurance company to provide an accurate quote (this is not standard policy, so you have to ask for it), but I will not be going back. I feel ripped off. FYI, my insurance company is a major insurer.