My 15 year old cat has been a customer of Rocky Gorge since I adopted him from WARL as an…read moreadolescent. He has used every department of Rocky Gorge - boarding, veterinary care, traveling papers, er, grooming... I've always felt Rocky Gorge was a nice place, and appreciated the care, diligence, and gentleness that Dr Farnam demonstrated on many vet visits across the years. *** EDIT: I have revised the rating to reflect the overall service provided by Rocky Gorge Animal Hospital across the years Mr Monster has been a client there. The only time I had a problem was with that ER doctor, and my inability to speak with anyone following the ER visit. *** Recently Monster's health has taken a turn for the worse. He is in great discomfort, and has stopped eating. I took him to the ER and saw Dr Bricker, who was amazing. Thorough, patient, informative, and as effective as possible, given the situation (Monster is an elderly cat with complex health issues, making diagnosis difficult). He provided a week of medications, with instructions to come back the following week for blood work, and call regarding changes. This included pain killers, which are key for keeping Monster feeling OK. Well, Mr Monster seemed to do well, and stated eating. Then he stopped. Suddenly hated the smell of his own food. Ran downstairs when and hid I tried to give him breakfast. Last night, I brought him in (6 days after prior visit). Hoping to see Dr Bricker again on the overnight shift. But it was a different doctor, a black doctor whose name I can't remember. She ran the blood work, then said that she could recommend two options: Taking Monster to another hospital that can provide cat blood transfusion, IV, and ultrasound to inspect his organs, which were swollen. This visit would cost $3000-5000, payed up front. The other option was giving him steroids, she said. She reasoned that he could potentially benefit from them because his white blood cell count was disturbingly high, a clear sign of a problem that might be inflammation. However, she said the steroids could cause great harm, and it would be a gamble. SHE DID NOT MENTION NOR OFFER PALLIATIVE CARE. Presented with this false dilemma, and not wanting to gamble with my beloved pet's well-being, I opted to try to find the money for the hospital admission. But I couldn't find it at 2:30 AM. So I told the Dr I'd need time to find the money. I pointed out that Mr Monster was done with his pain medication which was prescribed by Dr Bricker. Only after I directly asked her to provide him pain medication did she agree to give him a shot. This was a cat who had been on heavy pain medication a week, whose conditioned worsened! Upon getting home and discussing the situation with my husband, as well as researching potential diagnoses given his symptom, we came to believe (based on his symptoms) that our beloved Mr Monster was most likely facing a serious health problem, and the ultrasound would likely show something like lymphoma, something horrible. Which meant he has very low survival options. So he could go through all these tests only to find he needed treatment which was too painful and hard on the body for him to endure after literally STARVING for a week. We came to believe palliative care was the responsible and kind solution. But here's the problem. We don't want his last hours to be at Rocky Gorge animal hospital. I want to schedule it at home. I have asked Rocky Gorge to please call me to discuss whether palliative care is possible. It's been 6 hours. They haven't called back. He has no backup painkiller. He is due fro another dose. My heart is breaking because my baby is in pain. All I want is to make him comfortable! I AM HORRIFIED THE ER DOC FAILED TO OFFER PALLIATIVE CARE AS AN OPTION. I AM HORRIFIED SHE IGNORED HIS PAIN. I AM HORRIFIED THE ONLY CHOICE I WAS GIVEN WAS $3000-5000 DIAGNOSTICS OR A SHOT OF STEROIDS. My poor baby deserves comfort. He hasn't been eating for over a week, except tiny bites here and there. He is in great pain from his organs, which are swollen. He is anemic. His white blood cell count is high. ROCKY GORGE IS FAILING MR MONSTER IN HIS GREATEST TIME OF NEED AFTER 15 YEARS AS A LOYAL CUSTOMER. Edit continued: I took Mr Monster to the ER a third time, and spoke with Dr Weller. She was much more sympathetic and helpful. She understood the need for palliative care, and said that if Mr Monster were her cat, she would not put him through the painful and frightening hospital stay. He was elderly, and not in good health. Quality of life is important. It helped me a LOT to hear a vet say they agreed with palliative care and ultimately euthanasia. We discussed the signals to watch for to end it. Dr Weller gave us the pain meds needed to keep Monster comfortable until he was euthanized at home. I appreciated her assistance. He showed some neurological symptoms in the end, which I read suggests either stage V lymphoma, or stage IV renal lymphoma.

I callbs. Took friend and cat for teeth cleaning, and one removal. All went well until pick up…read more Payment plans had been mentioned. Once there, my friend paid 200 of 900 . At this moment, staff says no medication unless full payment. Now cats home without medicine. Seems to me, this is cruelty. Bad business to send a suffering animal home and animal companion spinning in anguish feeling his cats suffering. Boo!​​

So I don't know that I have ever given a five star rating but I really just came here to rave about…read morethis vet clinic! I'm a new Dog mom in this season of my life and north Laurel was recommended by a friend. Best recommendation ever. I will try to be brief but there are so many good things. I will start with reception: My dog contracted parvo virus when I first got her before she could visit the vet. The emergency hospital I took her to recommended NLAH as an option in my area for regular care. I reached out for an appointment and they were very friendly and responsive. They even did the due diligence to retrieve Lola's medical records from her emergency visit. Leading up to my visit after my dog recovered I had a few worries about parasites, they have a really convient drop of service to have your pups fecal sample tested without bringing them in. When they have the results they send you a text, super seamless! Office visit: They have one entrance for dos and one for cats which I thought was cool, I came right in and she got weighed and then there was a room we waited in for the Vet. My god the star was so welcoming and nice. I can stress it enough I felt so safe and comfortable from the time we walked in the door. Dr. Steere is nothing short of amazing. She answered everyone of my questioned and we covered so much in one visit, she was so honest and gave me all the info I needed to make decisions. She wrote up all the notes for the visit and I mean, I just can say enough about the entire staff and my time there. I just felt like everyone there loves their job! If you are looking for a vet please give them a try!

I was not expecting the prices to go up so much after the changing the practice ownership after Dr…read more Bob. I was also given a base price for a feline dental of $1500. Teeth extractions would be extra. As a result, I am going to take Biggie to another vet and get a quote from them. We want to take care of Biggie, however, we are seniors on a fixed income and we are already strapped with other medical expenses of our own. Also, I disagree with the doctor's recommendation that we not feed non-grain cat food to our pet. The latest recommendation by veterinarians promotes 9 out 10 cat foods which are non-grain. Cats are carnivores and the amount of grain that is put into some cat foods is excessive, causing various health issues. According to the labs that were run at our last visit. Biggie is a healthy cat. I believe - based on results - that is due to the non-grain diet we have fed him since we got him in September 2021.

Cared for my dog for about a year when we moved to the area. Always able to get an appt in a timely…read moremanner. Staff was always nice. Doctoes were amazing kind patient and explained things well. Pricing wasn't awful.

I've been coming to Dr. Brenner for 19 years and four dogs now, and I very highly recommend him…read more I've even brought fish into him! His staff is excellent- happy, friendly, always greeting my dog by name. He's committed to not just treating your pet, but also telling you why he recommends a certain treatment. First class place!!!!!

STAY AWAY IF YOU LOVE YOUR PET. Our appointment was 2:30pm. They moved it to 4pm. When I called at…read more4:05 to confirm the time, I waited on hold for 15 minutes. Then they said they cannot take him. Obviously frustrated, I said this was unacceptable. And hung up. My wife then called and they said I "cussed them out", which I did not do. How can you move my appointment by 1.5hrs and then cancel after 5min, and putting me on hold for 15 minutes. This establishment is run by the laziest, lying, unprofessional group of money-suckers anywhere out there. STAY AWAY FROM BANFIELD.

Beware -- do not bring your dog to Banfield Maryland City (Laurel, MD). I went on September 24,…read more2025, for a simple appointment of two vaccines, a wellness check, and a screening. The intake staff failed to properly process or verify what was supposed to be done, and instead gave additional vaccines just because their system showed they were due. I was asked to sign a blank "consent for treatment" screen and was not given any paperwork, which is not typical. My pet was even given Benadryl after being overmedicated, and yet Banfield still expects me to pay for everything they administered while trying to blame me. They were more concerned with charging me than with the safety of my dog and the potential harm he experienced. This is careless, dangerous, and shows a complete lack of accountability.

I brought my catahoula mix in to this location yesterday. My dog gets nervous and stressed at vets…read moreor any place like that. Before doing the exam the team and Dr. Mulford did everything to make her feel comfortable. They were beyond helpful and nice. By the time we were about to leave my dog was playful and laying down which was a 180 from when we came in. The service they have and the way they handled my pet was beyond terrific! I will become a loyal customer of theirs and would recommend them to anyone!

Not very good. My dog traumatized after her expensive teeth cleaning and had to take her to ER…read more Never take your dog to Hickory Ridge Animal Hospital.

Incapable of commutation, doctors not competent, expensive. Rude, uncaring don't pay attention to…read moredetails, with the exception of Doctor Spencer, and Dr Tuthill If I could give 0 stars I would

Dr Fink and the ENTIRE team at Beltsville are awesome! Always know fur babies are in good hands !read more

I had to put a star, because I wouldn't have. I want to…read morestart off saying I am beyond upset that my appointment got canceled for my pet when I was literally on my way there. They canceled my appointment all because I didn't verified via voicemail or text. just because you don't verify I don't think your appointment should be canceled, that doesn't necessarily mean you wont show up. Now my sick pet has to wait to be seen because of this nonsense.

Took my baby to the vet on the 12th when I picked him Up…read morethey said he may have been rubbing on the floor on the store and irritated his testicles .. when I dropped him off he was fine .... When I got home and noticed this I went back For the prescribed spray at 9 am The next morning ...... and cone... is not working so now I have to take him Elsewhere because today it looks worst .... If i could give a negative star I would ..... front desk girl Was kind however what ever they did in the back, I feel like negligence was involuntary....They looked like they shaved his balls ... I'm so distraught....

We've been using Love Those Paws since 2015 to watch our cockatiels when we go on vacation. It is…read moremuch less expensive than boarding them at the vet and less stressful for the animals. The sitters vary but all are enthusiastic based on the reports they leave. After every visit the sitter leaves a note of when they came and left and what they did. They also usually text us an update and a picture of our birds. We come back to a stack of reports. The sitter stays a while after the food, water, and paper are changed to make sure the birds aren't acting weird, and I hear that some singing goes on. We've never had a problem and have be accommodated at very short notice when we want to go away for the weekend. I highly recommend this company. 1/27/20 Update: Just used them again during a ten day trip to Hawaii. I'm pretty sure our birds are in love with Alex, who came for most oF the visits. Now they are just stuck with us. As always, a great experience and we love being able to travel without any worries.

Love Those Paws was great from the moment I messaged them for a quote until I returned from…read morevacation. Stewart guided me through setting up a time to go over all the particulars. Despite me typing up a whole instruction sheet, he insisted on walking through again just to be sure (which is very reassuring). The actual pet sitting was spectacular. The pet sitter who was assigned was Kim. She spent plenty of time with the cats and made sure they were well cared for while I was away. The visit reports they leave are really cute as well. Could not have gone smoother! I'd also like to add that they were available with very short notice (3 other pet sitting companies were unable to handle our request). Also want to add that Stewart (when he came for the home visit) was wearing a mask and gloves to protect against COVID (a welcome sight). Pet owners would should have their minds at ease if they select Love Those Paws. If I go on vacation again (few and far between these days) I would definitely use them again!

My review is so so hard to write. We just helped our deeply loved and sweetest dog across the…read moreRainbow Bridge with the expert, kind and respectful help of Dr Perl. Our baby was in such pain and he was not going to get better. As hard as it is to write this as our loss and pain is fresh I must tell you Dr Perl was an angel to us and to our pet. All of us on the kitchen floor, he guided us through everything, honored us saying goodbye and thank you, and most of all carefully and with great respect led our boy home. What remains with us along with terrible grief and wonderful memories is knowing we loved our dog so much that we turned to Dr Perl. There is no substitute for his healing presence in our home to help our boy. It is a testament to his devotion to animals and their humans that Dr Perl runs his practice where we call home.

The fact that he comes to you takes so much stress off of your fur son or daughter and that peace…read moreof mind is priceless! But beyond taking care of your own, I wanted to share his character. I am helping a homeless gentleman who has a 12 year-old American bulldog and she was throwing up and I told the gentleman let me take her home with me so she can get some sleep and not be on the alert as she too is homeless. I reached out to Dr. Perl and he came over to my home in Bethesda and gave muffin an anti-nausea shot and when I asked him how much he said, absolutely nothing! You name one other business that would do that... You can't! By the grace of God, my little girl, Charlie has only received her vaccinations from him. There have not been any health issues of any kind! But I do know if there ever are... The answer will always be Dr. Perl! IF DR. PERL IS AN OPTION, THEN THERE IS NO OTHER!

Dr. Eric, his Vet Tech Eric and the front end staff are HANDS DOWN the BEST in NOVA! He's been…read morecaring for my dogs for almost a decade. I took my Bully to him yesterday and they treated my dog with love and care. He fully explained the issue and gave us some meds and recommendations to get Brutus back to the path of wellness. I will not go to any other Vet other than Dr. Eric....he's the truth and it seems my pooch is already feeling better. They have VERY good fees and regardless it's worth every coin spent! Nova Mobile Vet is the place you want to take your pet!

Everyone here is very pleasant and helping. Makes me feel special, great location, easy to get to…read more Always look forward to going to this dentist office. Highly recommended!