Buyer Beware! Buyer Beware!! Buyer Beware! Buyer Beware!
This is another BUYER BEWARE! My experience with this business was a complete disappointment. I took my time vetting Jacqueline Clark with WHOLE HEARTED PET CARE, and she convinced me that she was a reliable selection. We met at a popular dog park where our dogs played and to become familiar with her. However, it was a horrible mistake. I hired Jacqueline Clark in August as a pet sitter for my two dogs while I was overseas for business, and on the first day I was away, she called me in a panic to tell me my dog had gotten out. After this, things became progressively worse. Several weeks prior, we discussed what her responsibilities were, which even included the use of my vehicle. I travel often, so this type of arrangement wasn't new to me. As usual, my goal was to be as accommodating to the Pet Sitter since she would be staying at my home on my property caring for my beloved fur babies! Well, things became worse as soon as I was out of the country! I was able to see on the cameras in my home how she provided the bare minimum of care to my dogs. I needed someone there for them, but she wasn't, as I heard one dog whining, crying, and pacing around, being destructive due to her anxiety and Jackie's inadequate engagement with my dogs. Jackie told me that she had three full days available for my dogs, which was greatly reduced to showing up at random times to feed and walk them (which I also question) the entire time. While trying to communicate with her, she was rude, disrespectful, and completely unprofessional. This ultimately became an emotionally charged exchange. So, I had to leave my trip early to return to what I thought was to save my dogs! I returned to find that Jacqueline had allowed my dogs to literally destroy three bedroom doors and a windowsill in my home! Everything was ripped and torn apart all over the floor. My curtains were torn up and on the floor! This was likely because she hadn't been let out to the backyard as we discussed. She left my home in a complete wreck! My dog's face was blistered and swollen...horrible! During our communication, Jackie made demands and threatened to call the police on me if I didn't pay her before she returned my house keys to me. This was a complete nightmare! So I called the police to come and see the condition she left my home in and report the damages. I also showed them the disrespectful, argumentative texts she wrote, holding my house keys hostage until I paid her! We met at the Sheriff's office at my request because I didn't want to be alone with this woman. I only briefly explained this whole experience here, but I thought it was necessary to let people know to be super careful with people or businesses that sound good on paper like this one. The police advised me to get a restraining Order after meeting her and her boyfriend. So, I also went and got a restraining order for my safety and my property!! I do not recommend that anyone use this business. She should not be around anyone's beloved pet or given the responsibility to care for any living thing!! I have pictures of everything if I need to show proof too! read more