amazing pet store! they do so many events and support you as a pet owner in many many ways…read more they are family owned and are the least expensive of the pet stores in town. a great way to support the local community while caring for all your pets.

Went to store on Sunday 4/16/2023 and they had 2 surrendered gold fish. The staff told me they…read morecouldn't sell for a few days. So I ask them to hold them for us. They said sure. Went back today when they could sell them and one was sold yesterday. When I said they were suppose to be on hold for me. All that was left was the Black Moor fish. So I said I would take that one than. Even thou I was suppose to get both. The employee was trying to put the black moor in the bag when the fish missed the bag fell to the floor & they eye fell out after hitting the floor. I offered to help him put the fish in the bag before this all happened. Normally they are good with fish with us. But Not this time.

Awful customer service, usually when we come employees are pretty decent. We had someone checking…read moreus out a tall male employee by the name Melvin. He was extremely hostile and gave my son an attitude for no reason. He seemed bothered by my son asking him a general question about an item. This employees attitude was totally uncalled for.....I even regret buying the item I may return it for my money back but I'm scared that employee will be there again. I would recommend shopping at petco or another local animal store... this place has gone to cr@p!

I'm appalled I went the other day and a gentleman with puffy hair sorry that's the only way I could…read moredescribe him like the Beyoncé wig from Austin Powers. He was very, very rude and hostile. It seemed like when I came up to the counter to ask him questions about services he immediately said how bad he didn't want to be there. The conversation begin to become very awkward. I hung around the store because I needed a few other things, and I heard him interacting with a woman and it was even worse than the interaction I had with him. I wanted to stick up for her and say something but at that point I was so over it and shocked I've been coming here for years and I will never step foot back in that door because of that man please do better and hire people that are passionate about working because there are many people that would be grateful for the job that he has and worked 10 times harder I think they need to do some replacements ASAP.

We recently had my dog groomed and washed at Petco, in Pittsfield. Everyone was extremely nice…read more My dog seemed to enjoy himself as well. They did a great job with him. He smells great & I would recommend :) AB

I signed up for autoship at the Pittsfield store and apparently my account was never established,…read morewhich was odd as it took a bit to do it. Today I returned to make an in store purchase and the cashier who checked me out Reg. 001 at 1:11 p.m. was clearly too bored to pretend to be friendly or helpful.

My dog LOVE any and all the flavors they offer, but their absolute favorites are the Beef & Bacon…read moreand the Peanut Butter Cookies! Made with all natural ingredients, no extra unnecessary additives and made locally in small batches!

Absolutely wonderful customer service and delicious treats that my dogs LOVE. So many choices! Good…read morequality ingredients.

Online ordering is useless. Items I used to be able to order I suddenly can't, and there's no way…read moreto contact anyone online. I left a negative review and got a message it wouldn't be published, which TSC may think is smart marketing but I see it as dishonesty, and will not be doing business with TSC again.

I went into the Pittsfield Tractor Supply store on Saturday and was greeted by this very nice man…read moreat one of the front registers. Hi name tag showed his name to be Paul. He was very knowledgeable and helped me find everything I needed. I ended up buying more than I had planned to and I am very happy with my purchases. That's the best Tractor Supply store experience I have ever had. I highly recommend the Pittsfield store and ask for Paul if you want excellent service.

Very helpful local pet store! I like to shop locally and they carry my ShihTzu's food at a price…read morethat matches any on-line site. Also great staff!

Chez Pet is like the name implies...a pet store that caters to wealthy pet owners. But hey, why…read moreshould they not be on the bandwagon like almost all the other businesses in Great Barrington? What they do have is a vast supply of pet food and supplies of all kinds, and the good nutrional kind, not like Ol' Roy at Walmart. They also have doggie clothing, pet toys, pet houses, automatic litter boxes, medicines, holistic tonics for your pooch or puss...you get the idea. They are very helpful and will entertain any questions and give you good advice. When I was desperate to keep one of our 2 week old kittens alive when he was trying his best to die, they had kitten bottles and formula and told me how to go about taking care of him. I am happy to report that Bob or "Wobbler" as we refer to him since he is a bit crooked from the whole ordeal but it just makes him more endearing, is still alive. Sure, it took 24 hours of me sitting with him and force feeding him every hour to do it. Yes, I had to keep putting him in with his Mama and his litter makes when she kept removing him and leaving him on the floor to die. But Mama and the boys finally took him back in when he got enough of his strength back and it was all worth it if you ask me... Its good to know that in an area like Great Barrington where nothing is "close" to get to, there was a place right nearby that had what I needed to save my kittens life.

Best pet place around!!! Great selection of products and services. Owner is a great…read moreconversationalist with an eclectic taste in music that's always spinning on vinyl. Highly recommended

The beloved Goldendoodle needed a bath, and I wasn't sure what to do; if I were home in Boston, I…read morewould head to our old standby (Laundromutt & BYOD, in case you are in Boston) but I was in the Berkshires, so what is a girl to do with her dirty Doodle??? I looked on Yelp, and couldn't find anything. Did a Google search and found Meow & Growl and saw the two tubs on their website, Took the pup for a quick last run through October Mt. (if you're going to make the dog get a bath, at least let them get really dirty first!!) and then into the shop for a bath. Adorable shop loaded with GOOD food for your four-pawed friend, gifts, cards, etc and a good selection of shampoo and conditioner for your dog's bath. You can blow dry your pal right in the tub as well, and leave with a fresh-smelling dog. Woof.

my visit was great. Anastasia was helpful and patient. she made me feel valued. good selection too.read more

Store Manager Zac at the Wolf Road branch was outstandingly helpful. I've been shopping here for…read moreyears and the service is always to notch. Their "Welcome Adoption Bundle" program is outstanding.

This is a really great store for all of your pets needs. I've been buying dog food and dog treats…read morehere for years. Now we have a new puppy and I think I am there just about every day. Although we've had lots of dogs, it's been 15-1/2 years since we have had a puppy. I'm getting great advice and helpful tips. The choice of food, treats, toys, apparel, etc. is really remarkable. Everything suggested has turned out to be just right. We are lucky to have this well stocked small store here for us. Special orders are available too. Nothing like personalized care from people who know you and care about you and your pet. I recommend this store 100%.

I recently visited this store for the first time to get some pup treats and toys for my parents…read moredogs whom I was taking care of. They have an extensive selection of "good" treats for dogs and cats. When I say good, I mean that they are real, full if good stuff for them, not at all like the stuff you get at petco. So with that being said, the stuff is a little more pricey, but that's the way it goes, when you want the best for your fur friends. They had these mini salmon cakes that the dogs absolutely loved. On the other hand the 'freeze dried mussels' didn't go over so well. They do have a bunch of this 'No-Hide' rawhide chews, those are great since rawhide is very hard to digest. Another favorite was the beef cheeks coated in peanut butter. They also had a great assortment of toys starting with plushies all the way to the 99.9% indestructible toys(they say they are 100%, but I know a dog that finds the flaw every time). This store is a must for dog and kitty lovers, easily visible on Stockbridge Rd/Route 7, right next door to the fire dept.

Very helpful and kind owners. They were also very educated and helped us feed our dog appropriate…read morediet options.

Best pet store in Massachusetts. Owner is a wealth of knowledge, store carries only the best…read moreproducts, vetted by the owner. I drive from eastern Massachusetts to shop here.