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    WI Custom Exteriors

    5.0 (1 review)
    Closed • 7:30 am - 5:30 pm

    Services - WI Custom Exteriors

    Siding installation

    Siding repair

    Siding replacement

    WI Custom Exteriors Photos

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    9 years ago

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    BGS Glass Service - Cracked Ice Table top

    BGS Glass Service

    (4 reviews)

    I contacted BGS to get a quote for a patio door glass replacement. I got a quote right away for…read more$1069 based on the measurements I provided. After checking other quotes I contacted them to get the ball rolling. Only after taking 50% down did they need to schedule someone to come and measure to make sure the quote would be accurate. I said, "Fine, when can they come?" The office gal, Jenna, said Heidi would call me back to set up a time. I work and am very hard to reach. I sent 1 email to Shannon, the owner, and Heidi the office manager, to call me on lunch at 330. Then I got no response by 8PM when ended work day. I sent a followup email to both that I felt this wasn't a positive start as I was expecting a call the same day to schedule something. They canceled the job and issued a refund on the first morning after I accepted and emailed my simple opinion and request to set up an appointment. The conversation with Heidi after was that she didn't need my aggravation (communication). They (she and the owner) chose to cancel my job. She then rudely hung up on me mid-sentence with no cursing or anger towards her. If a company can't take feedback about how their process works or communicate by email they need more time to set something up, they shouldn't be in business. Stay away from this fake operator. When I mentioned this company name to a competitor, they said: "Doesn't surprise me".

    Unethical business. Would not recommend. NEVER pay them cash. Always get a receipt. Owner does not…read moreacknowledge employees' mistakes (even with proof) and unwilling to make it right.

    Ideal Windows & Doors - Water gets behind siding

    Ideal Windows & Doors

    (3 reviews)

    So Ideal windows and doors did a state project on our house. The project included 62 windows, 12…read moredoors, siding, and some odds and ends. I work construction as well and told them if they needed anything or found anything to let me know. The first day we came into our house we were excited snd within minutes I started seeing issues. All the caulk around every window was cracking. It hadn't even been a month yet. The trim was crooked. They put our fascia over our drip edge so water was getting behind our fascia. Then when we brought these matters up to Rick we were told they were on a multi million dollar lead deal snd he'd get bsck to me. They had caulked our weep holes on our windows so water couldn't escape. For those who don't know what a weep hole is, it's a hole or holes to allow water to escape the window if water gets in. They caulked alot of them shut. Which can cause alot water damage. Then they left being gaps between roof and siding where water could get in again and wreak havoc. When I brought this to Rick's attention I was told I had needles in my attic and this wasn't HGTV home make over and I got free work. They got paid 223,000 dollars and they didn't even put a bid in on the job. We met 2 or 3 other contractors and we liked all of them. But the state wanted this guy to do the work and I have no clue why. They used different lumber on windows and doors. They didn't paint alot of the trim. And again when I brought this up he said use your expertise and fix it yourself. Then he's having lawyers call us and threatening us for giving honest reviews. Some of the trim pieces weren't even nailed, just held up by caulk ( which cracked and fell) look at pictures and you decide. ​​

    Esperanza Miller As…read morewe were driving, we noticed the sign for Ideal Windows & Doors. The salesperson, Matt, gave us a demonstration, and after we made a decision, our windows were measured. We made a downpayment, and in less than a month, our new windows were installed. They are stunning and a great value for the money. The installation team was professional and amiable, and the whole staff was impressive. For anyone in search of top-notch customer service, timely follow-up, promptness, professionalism, and gorgeous windows, Ideal Windows & Doors is the company to contact. We absolutely enjoyed working with everyone and especially love our new windows!

    WI Custom Exteriors - vinylsiding - Updated September 2026

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