I can't say enough good things about Mt Zion Auto Service. I had brake issues while traveling, and…read morethey took my car in immediately around 3 PM on Thursday. They quickly diagnosed the problem, explained exactly what was wrong, and started trying to get the necessary parts that same day. One of the parts wasn't available until the next morning, so they went above and beyond by giving me a ride to a local hotel so I wouldn't be stranded. The next day, they completed the repairs and had me safely back on the road by 1 PM. Throughout the entire process, everyone was incredibly friendly, professional, and genuinely kind. It's rare to find a shop that combines excellent service with such compassion for their customers. I honestly wish I lived in that area so I could use them as my mechanic! I'm extremely grateful for their help and would highly recommend Mt Zion Auto Service to anyone looking for honest, reliable and fair prices auto repair. Thank you for turning a very stressful situation into a positive experience!

Update on this: the windshield wiper scratched my windshield. I had to go back because the flap on…read morethe bottom of my vehicle covering the oil pan came loose. They fixed the flap but said something else must have scratched my windshield. It was pretty obvious the windshield wiper did it but they just blew me off. I won't be going back now.

I had a flat tire thanks to picking up a roofing nail. Went to my usual auto center and was told I…read morewould need to wait 6 hours until they could help me. I called AAA and they put my spare on. When I got home, I looked for Tire Centers that had great reviews. That's how I discovered my new auto shop. Clay Dooley let's you book an appointment online which means no phone tree. When I arrived, I was greeted warmly and professionally. I bought a new tire and it was put on my wheel within an hour. There was no drama, inflated prices or sticker shock. I could not recommend this business more highly.

Did a great job and were done by the time I got off work!!…read moreAnd the fees were reasonable and fair. Thanks

they were fast to get me an appointment for a service the dealers service department said was…read moreneeded (urgently in their opinion) .. I'm greatful that they are so honest and called me to tell me I most certainly did not need the service I was told was needed. They easily could have done the repair and charged me and I would have been none the wiser ... they will be my go to from now on!!

I needed to get my AC repaired but my normal mechanic was backed up and I couldn't leave my vehicle…read morethere for a few weeks. My father in law said he goes to these guys so I had him take my vehicle up there. They got it fixed. We found that the leak was in the back of the van and they were able to make a crafty fix without having to replace the entire system and got it done in a day. They were honest and reasonably priced. Definitely recommend.

absolutely goated. cleaned my car, changed my oil, vacuumed my car, added windshield wiper fluid,…read morechecked my radiator and did a full run down of my car for $98. i only came for an oil change, everything else was included by the way. got the second best option for oil too

I've never had a wait here, they get started right away. Prices are the same as everywhere, $86…read moresynthetic oil change and they include window wash and vacuuming the floors. The tech in the garage was really nice.

4 BIG TIRES in Champaign, Illinois is hands down one of the best auto shops I've been to. These…read moreguys are amazing and the quality of their work is outstanding. I had my brakes done, along with a rotor and caliper replacement, and everything was handled professionally and efficiently. They're knowledgeable, honest, and clearly take pride in their work. If you need tire repairs or same-day emergency service, this is the place to go. Highly recommend stopping by 4 BIG TIRES--you won't be disappointed.

A friend recommended I ask here for a lug nut replacement (stripped out by a tech when tires were…read morerotated). When I arrived, Andy spoke plainly what he could do and what the cost would be. I left my car and crossed the street to get lunch- by my return (less than 45 minutes) my problem was fixed! I highly recommend! I was happy with my interaction, the speed of service, the price, everything! If you have any tire needs, I suggest you start here- that's what I will do.

These folks were amazing. They realy stick by their work with integrity. They allowed me to stay…read moreon their lot in my 1995 GMC van while waiting for the parts to come in, and I was stranded on a cross country trip. Their kindness is rare in the world we live in and it truly is a family business.

They've worked on my car for 10 years, diagnosing and fixing a variety of problems. Recommended by…read morea friend who had them work on his vehicles for many years. They are trustworthy, provide informed choice, and make sure things are done right w/o pressuring for unnecessary repairs. Patrick, Julie, Jeremy all tell it like it is--give honest opinions about what needs to be addressed in the immediate future and what can wait, how to tell when it's time to address longer-term issues, offer budget-friendly, creative options when able, etc. Have also worked me into a busy schedule when issues were serious and/or to accommodate my work schedule. Pricing is competitive. Personable, real people. Offered me lunch one day when I was waiting and someone dropped off a meal for the crew. Overall, a solid small business--I definitely recommend!

UPDATE #2 Disappointed by the likely truth of the negative stereotype…read more The written mechanic's report (see photo) - that no one reviewed w/ me - said, "RR trailing arm bushing coming apart LR starting to as well". Odd, never heard a sound from the rear as is symptomatic. Went to my usual mechanic for this & another issue. We looked together (as ever) & both bushings are in fine working order. Maybe the mechanic meant a different part? Or someone else's bushings are failing? Research shows women pay ~$5k more than men over the life of their cars. Add the amount men are overcharged & hoodwinked out of, etc.. & that comes to more than a few boat payments. *** UPDATE I was called in the morning, saving me a trip & they refunded my money. I expect remaining vouchers like mine will be honored without challenge through 12/13/24. I appreciate the kind prompt, fair, kind, response greatly, and am reassured all is back to normal @ Kirby Firestone. I like to frequent small local family owned businesses, with the hope they thrive better when not working for THE MAN, and bonus, they often have friendly helpful employees with low turnover who occasionally remember you ;-) I write reviews primarily in hopes of ameliorating the issue and making sure nothing of the sort should happen again. Only as a desperate measure, are my reviews meant to warn others, so at least they don't have to go through what I have. I keep trying to lower my expectations so I'm not disappointed, but I can't seem to get them low enough :-/ *** I have no issue with the mechanics, or with Josh behind the counter, but today, there was a different guy @ the counter. I've been coming here for years w/ oil change coupons & always been satisfied with the service. I even bought oil changes for friends the last time they went on sale. Today, I came in for an oil change and diagnostics- both covered by the voucher (see photo), as seen on their website. Upon my return, I was offered a bill (see photo) that took $25 off an oil change and charged $153.69 for the diagnostic. He said he saved me $ by only charging 1 hour. I expected to pay a $3 oil disposal fee and apparently was also responsible for the cost of the oil filter (reminder: ask their $ and maybe bring one next time). I was told there was ONLY a coupon for $25 off an oil change, despite presenting the voucher for the oil change, tire rotation, full inspection and diagnostic on paper and online, exp. 12/13/24. He then said my 2008 Prius takes 0w30 oil, which is not stock oil and per the fine print is $20 off. I found this surprising because no one has ever mentioned non-stock oil or 0w30 to me in my years of owning this car. He shrugged and bilked me. Upon returning to my car, I thought 0w30, that's VERY odd, and then noticed on the invoice, 5w30 was billed. Back to the counter. Oh, he says he only charged me for 5w30, (so generous). Then why was I charged $24.95 for the oil change (do their oil filters cost $21.95)? He walks me to my car giving me a lesson on different kinds of oil, as I'm telling him, the owner's manual says to use 5w30, he's still talking about viscosity and lighter vs. darker color. Under the hood he goes, comes out with the dipstick, shows it to me, yep, looks darker than 0w30, and hey, btw they write RIGHT ON the OIL CAP 5W30. He starts to walks back to the building, when I ask, wait, but, if I received stock oil (5w30 is stock, right?) why was I charged for more than the disposal fee and filter for the oil change? I already paid for the oil change voucher, I didn't feel like paying twice. His response: Talk to Josh tomorrow. Sounds GREAT! I know Josh, he's always been helpful. Never had any trouble with coupons with him. So, fingers crossed, I get to invest more time and effort and frustration to try and settle a simple oil change and diagnostic I'm being billed for twice. How many oil changes could have been done in the time I'm spending fixing this SNAFU? Hmm... the guy behind the counter didn't even mention the mechanics's note that the RR trailing arm bushing is coming apart and LR starting as well. OR that the fender distortion was damaging the tire! THAT information actually would have been HELPFUL new info, compared to what he said about the car (explained the diagnostic codes they could do nothing about), especially since I PROVIDED the diagnostic codes & had already both been told what they meant & I researched them. What ELSE WASN'T passed to me from the mechanic?!

Horrible experience working with this Firestone. Firstly, they quoted me an absurdly high price for…read moretheir recommended service and upon negotiating the quote they were able to decrease the price immediately. This screams scam. Secondly, I paid almost $200 for a diagnostic, far over market value in this area. Thirdly, after bringing my car into the dealership for the service, it became apparent that Firestone had provided me with an inaccurate diagnostic of the issue. After completing service with the dealership, all problems were fixed with my car proving that Firestone had been incorrect with their diagnostic. I tried to get a refund but they would not admit their mistake. Horrible experience, do not come here. Go anywhere else for car troubles.

Absolutely would not recommend this shop. I have left many reviews on different platforms, making…read morepeople aware of the issues I encountered upon trusting them with my vehicle. as you will see in their responses to every person who leaves a review, they take no accountability for any issues a customer may have, but they chose to blame the customer, and down play any concern that the customer is addressing. I highly suggest to go to social media to check any shop you are entrusting with your vehicle including KAAMS. Check your local news source in Champaign there you will find the integrity, and values that a shop may hold, the truth lies within the customer's, not the responses, and excuses of a shop.

Melissa and Cody were so kind and patient. They made sure I understood everything I didn't know…read moreabout my car and offered genuinely helpful suggestions with my best interest in mind. The work was efficient and thorough, and pricing was very clear. I would absolutely recommend them!