I had my back brakes replaced, battery replaced and oil changed. They were done within a few hours,…read morethey quickly gave me their assessment so I could call them to approve/ forfeit the suggestion. Everything was quoted up front and they have a shuttle to and from the shop. Customer service is on point and the waiting room is clean. I will be returning - this was my first experience with Norris Tire and Auto.

Norris Tire is outstanding in every way: my check engine light was on and I scheduled an…read moreappointment for service, using their convenient online appointment scheduling in the middle of the night. When I dropped my car off the whole team made it effortless and I was offered a free coffee or cold beverage. They called and texted me a summary of services needed. Becky, Shannon, and the super helpful guy at the counter (I can't remember his name) turned an unexpected auto repair into no big deal. Thanks again Norris, I will be back.

I was here for the Fuel Station and did not have a need to go into the warehouse. I was hoping to…read moreget out of Illinois on this tank of gas but couldn't quite make it, so I was here paying an extra 20 cents or so per gallon thanks to the higher state taxes in the Land of Lincoln. Oh, well. Like other Costco with fuel, the gas pumps are located. Unless you have a massive vehicle, you can use the pumps on either side as they have very long hoses that will reach across most cars. Prices here are lower than other gas stations in the area because your fuel is "subsidized" by your Costco membership. When you get to the pump, scan your membership card and then your credit card. They do not accept cash here and they do not accept American Express. There are no squeegees or drinks/snacks at this gas station. [Review 17196 overall - 113 in Illinois - 713 of 2022.]

This store serves a college town with a big Asian community, so I expected better…read moreselection--especially before Lunar New Year. Unfortunately, many Asian products (even regular staples) were missing. I hope the store can improve their stocking and better support the community during important cultural holidays.

they were fast to get me an appointment for a service the dealers service department said was…read moreneeded (urgently in their opinion) .. I'm greatful that they are so honest and called me to tell me I most certainly did not need the service I was told was needed. They easily could have done the repair and charged me and I would have been none the wiser ... they will be my go to from now on!!

I needed to get my AC repaired but my normal mechanic was backed up and I couldn't leave my vehicle…read morethere for a few weeks. My father in law said he goes to these guys so I had him take my vehicle up there. They got it fixed. We found that the leak was in the back of the van and they were able to make a crafty fix without having to replace the entire system and got it done in a day. They were honest and reasonably priced. Definitely recommend.

Had a slow persistent leak in one of my tires. Took it in to Tire Barn on a late afternoon. Manager…read moreat the counter, Bryan, was friendly and able to get me in right away. Problem diagnosed as a leak from the valve stem. Replaced it for $56.61 total. Quick, friendly service. Didn't realize until after I got home that the repairman had neglected to fill the tire. Initially thought that the pressure monitoring system was just slow to update, but later had to fill the tire myself to the correct pressure. No big deal, but an annoyance. 5 days later, my tire pressure was low again. Took it back in. Told by the manager on duty, Shanell, that I had a nail in my tire. I expressed my disbelief that I was that unlucky and questioned whether the problem had been misdiagnosed at the first visit. Shanell was rude and dismissive of my concerns. Realizing that I wasn't going to get anywhere arguing with her on an issue that neither of us could prove, I told her to go ahead with the repair. Cost $35.81. As I was driving away, noticed my pressure monitoring system update: still showed a low pressure in that tire. Took it back immediately and asked them to fill it up. Shanell's attitude was again that of being annoyed and definitely not in any way apologetic. Repairman filled the tire and I was back on my way. Overall, Tire Barn provides fast service, but they are sometimes careless, omitting basic parts of service (such as filling a tire to the correct pressure on two consecutive trips). Customer service is variable and seemingly dependent on which manager is on duty at the time. I am willing to chalk up having to make two visits to bad luck (running over a nail just days after having the exact same time repaired), but the rudeness during the second visit left a bad taste in my mouth. I will be looking for alternatives for my future tire service needs.

April 11th They told me I needed alignment with my new set of tires because my rear tires were…read morecupping on my 21 Honda Accord. I said let's do it. By June my brand new tires on the rear look just like the old ones. There is an obvious negative camber. Little research shows that it's a known issue with accords and civics 2018-2023. The car needs aftermarket adjustable camber arms in order to fix it. That's not your fault. However I was given the car back believing that my wheels were in alignment and had no warning that you were unable to fix the camber. The negative camber is easily visible to the naked eye when you know what you're looking for. There is no chance someone performing an alignment could miss it. But they sent me on my way with brand new tires that are now trash. I've put new adjustable camber arms on it now as well as new shock absorbers and another set of tires. Now it needs alignment done properly. I went back in and they want to charge me for a new alignment because the 3 month warranty expired a week ago.... It was never aligned, plus I brought it in a month ago and told them the issue and they wanted to sell me new tires and shocks which wouldn't have fixed the issue. In the future if you're unable to properly do a service for any reason, just communicate that so I don't have to find out like this.

Tommy House always takes care of me and is extremely fair on purchasing tires, doing rotations and…read morefixing leaks. I'm glad I found a tire company that I can work with.

From the owner: Do you need auto service, but aren't sure who to turn to? Tommy House Tire Company has provided…read morepersonalized, automotive service to Champaign, IL, and surrounding areas since 1955. As a family owned and operated family, the services we extend to our customer match the same quality we'd provide for our family. Our services include tires, auto repair, muffler and exhaust repair, and more. Our business was founded on quality and we continue to back our service up with excellence. We're your one-stop shop for personalized service that you can depend on. Call us today!

The small engine desk is horrible. No one ever works the desk, or answers the call button. This has…read morego on years. You must go find an employee somewhere,....watched another customer leave in front of me for this same reason. The call button is a joke

I saw online that they had a good sale price on 5 qt. 0W-20 synthetic motor oil. Price was even…read morebetter as a Rewards member, rang up correctly at $20.99. Typically I pick up some good values in their nuts/snacks aisle, but this time I resisted since I was in a hurry to get home for dinner

I wanted a second opinion to confirm the alignment on my F-150 was correct. Mr. Beaumont test drove…read moremy truck and verified that my alignment was spot-on accurate but my symptom was caused by the limit settings on my electric power steering. Professional, knowledgeable and very reasonably priced!

I called Beaumont Alignment Plus this afternoon and they were so kind and friendly about getting me…read morein right away!! I got an oil change and my tires rotated!! They not only got me in an out in 30 minutes, but they worked efficiently and quickly so that I can get on my way! This is my first time being here and this WON'T be my last!! From now on, I'll bring both of my vehicles in to get worked on!! THANK YOU SO MUCH BEAUMONT ALIGNMENT!!!

I recently requested that Long's Garage detail my car, as I thought that a mildew smell indicated…read morethat there might be some water trapped in the padding under the carpet. I had called around town for estimates, but four other places were either unable or unwilling to look under the carpet for water. The estimate I was given at Long's for detailing alone was about 30% higher than all the other places I called. However, everyone I spoke to there was very friendly, and focused on providing the best service possible. They were all willing to take the time to listen to me, to ask questions, and to explain exactly what they would do to determine the location of the problem, and to resolve it. I ended up leaving my car at the shop for three days, but Rudy explained all the reasons for this, and I trusted his judgment. When I went to pick up my car, it looked fantastic and smelled great. They took the trouble to explain to me the efforts that they had made to locate the source of the leak on the roof, and the fact that they had had to remove more than four gallons of water and ice from under the floorboards. They removed all the water, dried the padding, cleaned the carpet, and sealed the leak. They actually undercharged me for all this work and when I told them this, they said, "We want the customer to be happy." Because of their conscientious attention to detail, their expertise, and their exemplary work ethic, they basically saved me thousands of dollars in future repairs and rust damage treatment. I am very grateful to this establishment. I can highly recommend the services of Long's Garage to everyone without reservation.

I have recommended this company many times to many people, they're honest and fair mechanics…read moreunfortunately I had to take my car into dinotune near them and they ripped me off three times the price that Long's garage, dynotune charged me three times the street rate for the starter and two and a half times for the labor to put it in, so all you humans go to Long's garage this is just an honest review I am not be paid by this business in any shape or form, it's hard to find honest mechanics, thank you Long's garage