I purchased a Road King just over a month ago. It is a 2011 model. I returned it for dangerous…read morefront brakes just over a week from purchase date. Their tech said the front brakes were fine. I measured the swelling on the front rotors. the bike vibrates dangerously during hard braking. One side was horrible. No response from the dealer when I called and left a message. Beware of a store that sells dangerous bikes and turns a blind eye when you try to get it corrected. I have been to many dealers for bikes and this is beyond the worst. -REX A.

Make sure you're returning before 30 days or your stuck with it. Tags on, passed the date, they…read morecould EVEN SEE on their screen that he BOUGHT IT HERE AND THE DATE. This is a summer shirt and is STILL ON A DISPLAY. Its not discounted even. She told me she was gonna "put this back in the bag and give it to you. Past 30 days. I just wanted store credit, exchange, whatever. I guess even THEY don't want their crap. Harley Davidson is practically in the toilet as it is, and I said so. Along with the piss poor customer service. I've been trying to sell a Harley for friends and it's ridiculous how little it's worth is compared to a couple years ago. My BF was WITH me, so I did not go to the big boy desk. I wouldn't do that to him here. I don't even particularly care about the damn t shirt anymore. Past 30 The general attitude of the employees was just stinko bad. ALSO- I've been trying to help friends sell a HD Road Glide. We can hardly GIVE THE DAMN THING AWAY. HARLEY HAS SHIT THE BED with its existing customers. We saw more than a few CLOSED on our road trip this year. Not a big wonder WHY.

Swope Motorsports performed a complete annual service, bought new tires, and installed a phone…read morepower devise on my Multistrada. The service was outstanding with no unexpected surprises in service time and price. Cody Rice kept me informed which I thought was very responsible and unusual excellent communication. I have a have a Vespa and plan on them servicing my scooter, too.

I originally told them I wanted to order a Street Triple for 2025 in cosmic yellow. They insisted…read morethey would 'have' to check other dealerships and they had a good relationship with one in Northern Ohio. Old guy was helping us - Doug I think. He told me he would have to 'check in the back' to see if they might happen to already have one in cosmic yellow. Yeah, go ahead and pull a cosmic yellow out the back of the shop lol. Every time I've been in there, there's been absolutely no customers. They have 2 or 3 Street Triple RS in plain colors and 2 Street Triple R- WHEN I LOOKED ON CYCLE TRADER THEY HAD SOME BIKES ON THE FLOOR FOR OVER 10 MONTHS. They were pretty relaxed and didn't really seem like they wanted to sell me a motorcycle. Maybe just inept. Maybe the place is filing bankruptcy, and they really don't care about selling bikes anymore. Going to see if someone at Triumph can explain to me why a Triumph dealership carrying their product, can't order a motorcycle for a customer. Proceed with caution.

My 2004 Suzuki Marauder VZ1600 stalled when I put it in 1st gear. I researched possible causes,…read morewhich included a bad side stand switch or bad hydraulic clutch safety switch. I cut the leads to the side stand switch and loope the ends together, but that didn't work. So, I called the Suzuki dealership in Middletown to make an appointment but the advisor said they didn't work on older bikes, just the newer ones. I was very disappointed to hear that! The advisor offered me a short list of possible shops in the area who would work on my bike. Of the four that I contacted via an online request for service, only Magnum Motorcycle Parts and Salvage responded, leaving me a message to "call the shop." I did and spoke with Leonard, the advisor/co-manager, who offered possible solutions to my issue, i.e., bad side stand switch, bad clutch safety switch, or stuck clutch plates! I took my bike to the shop on Friday morning in a rented U-Haul motorcycle trailer. The shop owner, Daniel, helped me unload the bike off the trailer. Daniel and Leonard were exceptionally helpful and said they'd get to it as soon as they could. The next day, Saturday, I got a call from Leonard and he advised me the bike was fixed. I couldn't believe it. I was expecting a long wait - weeks or longer. Leonard told me the clutch plates had stuck together (the oil acted like a glue) because the bike had sat in my garage over the Winter and most of Spring without being ridden. The service technician was able to separate the clutch plates, and he also welded the side stand wires back together. When I picked up my bike, I was thrilled when I started it and put it in gear and road it 20+ miles to my home. Daniel and Leonard were outstanding and very informative as to possible solutions. Excellent customer service and the tech did a great job identifying the actual problem with the clutch plates and then fixing my mistake, i.e., repairing the cut wires on my side stand switch. I would most highly recommend the Magnum Motorcycles for repairs. Their repair pricing was very reasonable, and they got to my bike quickly. The bike was fixed within a day after dropping it off. Now that's great customer service! Thank you Daniel and Leonard! You guys are awesome! Terry Prospect, KY

I highly recommend you not using these people they have destroyed my bike brought it in there for…read morethe carbs to be synced it was running when I brought it in and now I paid 270 $for a bike that is not running that the engine oil was full of gas the choke lever is broke now and my paint on my gas tank is all messed up and now for some reason there is no antifreeze in my bike it's full of water I have videos and pictures of the same day I brought the bike to them before they got it they are crooks that want to mess stuff up on your bike to make more money on the job someone needs to go and investigate this place because this cannot be a certified bike mechanic shop​​​​​​​​

First off, this location is far better than the one in Clarksville, Indiana. The staff in…read moreClarksville came across as rude and uninterested in helping me. Here, my experience was completely different. When I bought my bike, the salesman (Matt) was extremely kind and helpful. Later, I had an issue with the bike, and he told me to bring it straight to service--no appointment needed. I showed them the problem, and they fixed it right away. If you're considering the Clarksville location, I strongly recommend coming here instead.

Just paid for a oil change on a 2022 Can-Am Spyder that cost me almost 450$! Was not impressed with…read morethe price at all, I was really shocked!

Overall, I had a very pleasant experience at the Harley-Davidson store in Louisville, KY. The staff…read morewas friendly and helpful from the moment I walked in. One representative was especially patient and kind as I FaceTimed with my son so he could choose the shirt he wanted -- she didn't rush me at all and made the experience smooth and enjoyable. She also took the time to show me the children's section, where they had the cutest little jackets! I picked up a few great items (as listed on my receipt below), and was impressed with their small but thoughtful selection for kids -- something you don't always see in every Harley store. They accept tap-to-pay, which was convenient, and the parking lot is wheelchair accessible, which is a big plus. The only downside came during checkout. When the representative asked if I had a Harley-Davidson account for points, I explained that I was just passing through and didn't. She told me that points could only be earned at that specific store -- which I later learned is not true. Harley-Davidson reward points should apply across locations. So unfortunately, I won't be getting credit for my purchase. Whether it was a misunderstanding or a lack of training, it was a disappointing end to an otherwise great visit. Still, the store had a welcoming vibe, and the staff was kind and attentive. Just be sure to ask about your rewards account if you're hoping to earn points on your purchase!

This review is for the Basic Riding Course offered at Bluegrass Harley Davidson, March 2025…read more Although I do not have firsthand experience of taking this particular class here at the Bluegrass Harley Davison, I did help my SO enroll, gain access to the online portion, and sat through majority of the day-1 classroom portion, observe the day-2 classroom activity, day-2 riding range, and day-3 riding range. On day 1, students are required to have their completion certificate for the online portion, a long sleeve shirt or jacket, long pants or jeans without rips, over the ankle footwear, full fingered gloves, eyewear, and a D.O.T. approved motorcycle helmet (the brochure does specify that the helmet must be full face or 3/4, and indicates that no half helmets are permitted, however, this specific note regarding the half helmet is not included in the email sent to students). There were a few loaner helmets available for those whose helmets were not D.O.T. or training compliant. Both the classroom and range are done at the Bluegrass Harley Davidson facility. The classroom is located on the second floor above the showroom and the riding range is the parking lot to the left as you are looking at the building. During day 1, students are given a tour of the Bluegrass Harley Davidson facility and shown a bike similar to what they will use during the range days. The instructors, Randy & Ed, were friendly once we met them in person. My only qualm is in all the pre-class emails, they stated that if there are any questions prior to the class starting, you could use the email address provided. We did send an email 2 or 3 days prior to the class starting, but no one ever responded. The classes are set up for 12 riders at a time, which is great and gives the students enough interactive time with the instructors. The class uses Jump Start 500 for training bikes [similar to the one pictured, except this shows a 750]. For taller or heavier students, this bike may be a bit small, but they should be able to manage for two days of training. The range day is two full days that goes over a series of riding exercises. First, one instructor is on the bike dempmstrating to the students what needs to be done. The other instructor verbally explains it, and then the students will do the activities themselves. Although there are no designated lunch periods, students are able to stop and eat or use their breaks to eat if they bring food. Water and granola bars were provided. I think the class is worth the $150 value. The online course portion's fee is waived and throughout the training, students get water and granola bars, as stated above. At the end of training, students receive a completion certificate, their MSF safety foundation card, a written test waiver for Kentucky license holders - good for 1 year from the class date, and a Harley Davidson t-shirt. I would highly recommend this training to others.

This entire crew is top notch. The nicest people you'll ever meet. The owners are so down to Earth…read more I take my bikes here to be serviced. Great place. They've got sweet gear too.

Perfect to purchase a Polaris Slingshot. Go see Jason. Enjoy the ride and join Kentuckiana…read moreSlingshot Posse on Facebook.

I don't usually leave negative reviews, but I feel obligated to share my experience…read more I brought my 2018 Hyundai Elantra in for repairs and was given a quote of $1,394, which I approved. When I picked up the vehicle, my total came to $1,806.92 -- about $500 more than the original quote. I was never contacted to approve any additional repairs or charges. After reviewing the invoice, I noticed I was charged for a part that was never installed. It took five days of contacting the owner to get $135 refunded for that item. I also noticed I was billed $300 for a part that costs around $145 at Advance Auto Parts. When I asked for clarification about the additional $500 beyond the original quote, I was told to speak with the shop manager. The manager is the one who authorized the charges in question, and I never received a clear explanation. The repair involved a timing chain and camshaft gear -- a common issue on this vehicle. While the car is now running properly, the lack of communication, additional unapproved charges, and billing for a part that wasn't installed made this a frustrating experience. I don't mind paying for quality work. I do mind being charged more than agreed without authorization and having to chase down a refund for something that shouldn't have happened in the first place.

Friendly atmosphere Locally owned and operated…read more Quality automotive and body work I felt like family

Darrell is a look-you-straight-in-the-eye, honest, respectful, friendly and talented mechanic. He…read morealso customizes and restores custom cars. His attention to detail is amazing. I needed his assistance quickly as my wife had to have medical tests and we only have one car. He called me, arranged a time to meet and quickly fixed my car. It loves to drive another day! Thanks Darrell

Clodad's has won me as a customer for life and I live an hour away! Darrell worked on my Tahoe and…read moreput it in mint running condition with a new transmission. He went over everything with a fine tooth comb and was nice enough to explain everything he was doing. If you're looking for an expert mechanic that pays attention to detail, is honest and fair, look no further. This is your guy!