I came in as a new client with my dog for the "temperament testing". I walked in the door and the young girl at the front desk put an application on the counter for me to fill out and asked to take my dog to the back for the "temperament test". With out any exchange of names or introduction. I asked her if i could first see the back before she takes my dog into the back of who-knows-where to assure that I was comfortable with it. She told me i wasn't allowed back there because the dogs would get excited and act differently. Understandable, maybe? I asked her if she expected me to allow my dog to go back there with a stranger, to an unknown place, for "temperament testing" (that consists of putting a new dog in a group of established dogs to see how they get along), she told me if i was uncomfortable then this wasn't the place for us. I am familiar with dog training and i keep putting "temperament testing" in these quotations because this is always conducted with one or two trust worthy dogs. Not in a large play group. Not to mention, there were already 2 smalls dogs running around loose in the back area. Considering the lack of comfort, transparency, and seemingly lack of knowledge i wasn't about to trust this girl to take my dog in back for any reason. I've never been to a boarding hotel that didn't offer the human a tour first. This just blew my mind. This was just my experience. Do your homework! read more

Roxy Loves it! I am originally from the Glenview area and every time I go home to visit family we bring our Bernese Mountain dog Roxy with us. She goes to daycare in Minneapolis where we live and LOVES to go to Wiggly Tails. This is how a daycare should be run, great staff and Roxy loves to run in the front door and can't wait to go and play with all of her friends!! I always know she is in great hands!! Thanks guys! read more

We started taking Roxy to Wiggly Tails since she was 6 months. It's the best decision we made. She loves dogs of all sizes. Big or small. It's great seeing her get along with a 185 pound mastiff when she's only 8 pounds herself. Everytime we pick her up she comes home for a nice long nap. I highly recommend Wiggly Tails. Great Place! Great Staff! Great Dogs! read more

Wiggly Tails has been an EXCELLENT place to take our 1.5 yr old Berner. He is shy around people but the staff have been great with him and he can't wait to get into the building and start playing! The best part is he is exhausted from playing all day so it's a great way to get rid of some of his energy. I would (and have) highly recommended Wiggly Tails to other dog owners. read more

My dog loves coming to Wiggly Tails. The groomers cut her hair exactly the way I asked. The staff was also very friendly. My dog made new friends there and I hope to come back! read more

I started bringing my Cane Corso pup, Gia, to Wiggly Tails about a month ago. Gia had just gone through a month of "puppy boot camp" for training and some behaviorial issues. We were told by our trainers that Gia probably was not ready for Doggie Day Care because she was easily bullied by other dogs (despite her large size). We wanted Gia to be able to socialize with other dogs and not be bored at home while we worked. I toured Wiggly Tails and explained our concerns. I was more than satisfied that the staff would observe Gia and make sure she was in playgroups that would be appropriate. We wanted to heed our trainers' advice but we also wanted her to have the benefits of Doggie Day Care. We transitioned her in slowly and I can't believe the results. Gia loves it there! She is so happy when I drop her off and she whines when we get in the car to leave. I love the Webcam - I was able to just spot check to make sure Gia was interacting well with other dogs. When dropping her off and picking her up, I got to see her interact with some of her pooch friends. The staff did a great job with Gia and allowing her to acclimate well to the other dogs. The staff is very friendly and knowledgeable. It is a HUGE outdoor play area - Gia comes home exhausted every day from her play. I feel guilty on the occasional days that she does not go. :) Thus far, this has been an experience that was beyond what I thought we would have. It has been a perfect fit for our dog, Gia loves it there...she, especially, loves Sabrina! read more

Our Luna has lived in four states since she came to us, and unlike my last dog, she really needs some stimulation everyday, so since she has been 16 weeks old, I have found a day care for her. When we moved to Chicago, I did my due diligence on finding a good daycare, because the place that was closest and most convenient in our last home in Portland, gave her lasting emotional issues, and they had done horrible things to other dogs. I ended up finding another good one in Portland, but I swore I would let Luna choose her daycare when we moved here. I looked at five, and had her do interviews at three. The other two were nice enough, and had separate conveniences for me, but Wiggly Tails is the only one that she perked up for when we turned that corner onto Holste. The owner is a good person who makes sure the facility is awesome, and the staff is very sweet to my Luna, and I am so thankful I found them. They have become Luna's second home, and have gave me relief, and I would highly recommend them as a daycare and groomer. Luna would give them 10 stars if she could! read more

My dog has been boarding at Wiggly Tails for over four years now. She is a 12 year old lab and is blind so I always worry about how she will adjust. She absolutely LOVES going to Wiggly Tails. They take excellent care of her. She gets the right amount of play time and rest and even gets to hang up front if she gets anxious. I have to say the owners and the staff are just wonderful. They treat our dog truly like family. The groomer is fantastic too. She gives great baths so it is always a treat to pick up our dog after boarding because she smells so good and is nice and clean. Overall we could not be happier read more

We've had nothing but great experience here. We have 2 pitties who cannot wait to get thru the door. They leave exhausted and happy. The staff is accommodating and always makes sure to keep us updated! Once our pitty Milo had a few nicks from rough play and they made sure to tell us all about it!Highly recommend this place :) read more

We have utilized Wiggly Tails for both doggy day-care and for boarding. Our dog is a 2 year old Labradoodle, with a lot of energy, and he would love it if I let him go there every day. The owners and staff are wonderful people, who wear him out so that all he can do is nap when he gets home! His longest stay was 10 days, and he was ready to go back the next day. I would start to feel paranoid, but I want him to be in a good situation like this when I can't take care of him. read more

Disapointing experience here. After phone and email confirmations stating our dog would be boarded in a room without grates/bars, surprisingly discovered on camera that they had in-fact put him in a room with grates without even notifying us. Our dog is a rescue and was previously crated excessively, so now if left alone in a crate will chew the bars to the point of breaking off his teeth (over 10 teeth had to be removed/repaired when we first got him). Kennel's reponse was that the confirmations were mistake and gave me 20% off. read more

My Lab has gone to Wiggly Tails for about 4 years now, since I adopted her from Lab Rescue. I am very grateful to know that she is in a place M-F that provides her with TLC, nurturing and unconditional love, and complete safety. The owners and all staff members are fun, kind, and seem to be very passionate about their work and how they interact with dogs of every age, shape, size, and type. I feel that this place is the very best of the best! She was briefly in another place in Northbrook (very close by) and I found out that she was being given the homeopathic "Bach's Rescue Remedy" which people can purchase at Whole Foods, etc., to "calm her down". Well, she was a 3-year old rescue dog that came from an abusive background -- I suppose that she could have been upset there since they paid little or no attention to her. When I found out that they were essentially drugging her, without ever mentioning it to me, I immediately withdrew her. Wiggly Tails is so far superior to the other place that one cannot even be compared with the other. Be sure you do your homework before leaving your beloved pet with certain people. For Nikki, Wiggly Tails is simply her home away from home! read more

Great service, friendly and attentive staff, very clean and does not smell, Great for boarding and daycare, I have been going there for over 7 years read more

I brought my 8 months old puppy to wiggly tail 3 times. The first time (Wednesday) he came out with bleeding scratches/wounds on his head and neck. Staff said they were unaware of how he got these injuries, that's bull. I let them know it was not ok and they cleaned him up and we left. 2nd time was a Saturday and I mentioned how unhappy I was that he had marks on him they assured me it was a slow day and they would keep him with them most of the day and everything was good. So I brought him a 3rd time (Wednesday) as I was leaving I could hear yelling coming from the yard area and thought maybe I shouldn't leave him but then thought how well Saturday went and left. Well when I saw my dog that evening I was beyond livid!!! He had marks on him consistent with being attacked by another dog. You could see the puncture wounds on his neck and by his mouth. It has been a few months and he still has spots with fur missing he is an American staff and now looks like a bait dog thanks to Wiggly tails!! The worst part was the owner kept trying to convince me that the teeth Mark puncture wounds are part of rough play!! I have had several dogs over the years all large breed and never was there a puncture wound unless there was a fight!! My large puppy has been snapped at by other dogs and he has ran away every time. So no way was he involved in a fight either!! Things happen with animals they get into tiffs, I might feel better about wiggly tails if they were truthful about how injuries occur. Also I had to fight with the owner to get my money back for the remainder of my unused package. I ended up meeting a women who no longer goes to wiggly tails a few weeks later and she informed me that there is an aggressive dog there and her dog needed staples for its injury. I will never go back there and now drive the extra 10 mins to doggy do rite. He has been there 5 times and has obtained no injuries. i believe that wiggly tails does have aggressive dogs there and there is no way they are properly trained to know aggression or how to stop it before it escalates!! read more

Wiggly Tails - Scars on my dogs neck and face that show he received more then just scratches at wiggly tails. - Pet Groomers Near Me - Northbrook, Illinois

Marianna V., the groomer you spoke of I know personally, ans she told me, that your dog has a nasty tendency to bite at the scissors and if that's so, she is sparing that, this animal, by most standards would be uncontrollable and could injure itself biting at the scissors. AND, by NO fault of the groomer. Have to stop looking at it from YOUR point of view and YOUR facts only.............and ignore the San Francisco location, i'm local!! Plus, this girl is a DAMN good groomer, you should see how she does her own dogs, plus, it's her BUSINESS!............I respect her opinion since she IS a groomer and you are not........... read more

I am thrilled that I found Wiggly Tails. It is impressive in every respect. It is impeccably clean, the staff is friendly and they think of things like bringing in breakfast if your dog did not finish he will get it during nap time. My Mas is a skittish dog but he has loved it here and his tail is indeed wiggly every day as we arrive and I pick him up. First class. And I love having the doggy cams to watch how he's doing. read more

I don't know what the staff at Wiggly Tails do to make the dogs love it so much, but our dog cannot wait to get to Wiggly Tails. As soon as I open the car door to let him out, he practically pulls my arm off running to get inside. He loves going there. And when he comes home, he is exhausted, which is always a sign he has had a good time. The staff are also very friendly and seem to truly love dogs. read more

I'm approaching my 4 year anniversary at Wiggly Tails and I still love it! Riley loves coming here and it's like a family for us. Thanks to Judd and everyone else for keeping this place so great! read more

Promises that your little dog will be separated from the larger group of rambunctious big dogs and if you watch webcams, the "picoland" small dog area is NEVER used. Backyard is one large area, so small dogs also do not have a sep area outside. Staff is never seen on webcams, so you cannot tell if someone is actually there with your dog or not. Was given a tour and not happy with *rusty* iron cages dogs are put in, daycare area floor is chipped all over and I worry my dog would eat paint chips if found. Also very expensive, but that must be "northshore prices". read more

They have groomed our dog two times. Both times the haircut was great, and they really seem to care about the dogs. A local gem!

My dog loves this place. The owner & staff are definately dog lovers. I like that they break the dogs down into small groups depending on their personality. Some places the group is so large that my dog gets very intimidated. Not here. There is always a human in with each group of dogs. Great for boarding since the dog stays in day care vs. a cage or run during the day! read more

Wiggly Tails rocks! I cannot think of a better place for my dogs to hang during the day. The staff could not be nicer or more accommodating! Plus they have the best groomer around! RECOMMEND 100% read more

A HUGEthank you to Wiggly Tails for being so flexible and accommodating for us when we had both of our babies. Since we weren't sure when we would need Rylie to stay overnight or for how long, we were worried that there could be some scheduling problems, especially since both of our babies were born during busy times at doggy day cares (4th of July and near Spring break). However, there were not any problems and we could rest at ease knowing our four legged "baby" was being taken care of so well. We highly recommend Wiggly Tails! read more

We just finished boarding our 4 70 LB. dogs at Wiggly Tails. They were there for 7 nights. This would be the first time we've boarded our dogs so we were a bit concerned to say the least. A few weeks before we left on vacation, we brought the dogs to Wiggly Tails to make sure they were social with the other dogs. We were shown the private room they were going to be in and the facility. The room was clean and spacious. We were able to fit all their bedding plus 2 cages that they like to sleep in. The room had an internet camera so we could see them when they were in it. The folks we met were very much dog people. After visiting we felt good about leaving the dogs. When we dropped the dogs off, they were waiting for us and we got the room set up for their stay. We gave them detailed instructions for feeding and meds. Also, a brief description of each dog's habits and personalities. The dogs were able to be together at night and feeding time. During the day they were outside in the yard playing and chilling with the other dogs. We were able to look at the play area by internet. It was fun (and a bit addicting), trying to pick them out while in Mexico. Every time we watched we could see the staff as well. They were interacting with the dogs and attentive to their needs. Each day I got an email "report card" for each dog. A nice touch. We made arrangements to pick our dogs up on Sunday evening when we returned. One of the staff was there with all the dogs gear packed and ready to go. As with most folks, leaving our dogs was like leaving our children. I am convinced the folks at WT really do care about the dogs they are responsible for. Thus the reason for the high rating. We couldn't be more pleased and will use them again for day care and boarding. Thanks Wiggly Tails. read more

I was very upset with their service, in which a significant injury to my dog (torn acl) was not reported to me. When I picked her up from a 1 night boarding (my first time there) they reported she had done fine, no problems, so they took my money and sent me on. When I left I noticed she was walking with a significant limp, not using her left rear leg at all. When I went back in to ask about it, they had no record of any injury, and no comment in her "report card." After subsequent phone call with the owner, I was told they had noticed her limp about 3 hours after she had come there, but didn't see anything happen. No one called me to report any injury. After a $300 vet bill the next day, have verified she has a torn acl ligament in her knee, that will need to be surgically repaired (probably $2000). Unreasonable service to board your dog, have a significant injury, and no report from there, or any accomodation made to address it. Definitely do not recommend this to others. read more

Luckily I have never had to board my dogs before. However, after losing our dog to lymphoma this spring, we got a puppy and needed to board her while we went on vacation last week. I was sick about leaving our new 5 month old puppy at a kennel. Sadly my fears came true. Our energetic puppy came home with a terrible eye infection and a scab on her ear from a dog bite, which I understand can happen. But after we picked her up yesterday we noticed she was limping. As it got worse as the day went on, I called Wiggly Tails and was told that a manager would call me today. When she could not walk this morning we took her immediately to the vet. We were told it was a possible torn ACL. She has to be carried everywhere for 10 days to hope it heals on it's own. If not, she has to have surgery. When no manager had called at 3:00, my husband called back and was finally able to get a manager to call. I am so sad watching my once sweet, happy puppy be completely lethargic and in pain. I would never recommend Wiggly Tails. read more