I'm always greeted when I come in. The young man who helped me was great. He helped me find what…read moreI needed and carried it out to my car. Always try to buy local.

Pet Supply Plus consistently has the best service, they have fun promotions and good prices. They…read morealso are very well stocked. The only improvement might be adding a dressing room so clothes can be tried on in private. My Winnie the wenier dog was so embarrassed trying on clothes in the store right in front of other dogs male dogs. Otherwise we love shopping at pet supply Plus they are so fun and helpful great prices clean store unless I've been in it no kidding just kidding. Thank you

Our Bradley, Had talons and we tried cutting them…read moreourselves-which turned into a horrible nightmare. With that being said; Luke worked magic and we're thankful for his dedication to trim! Thanks a bunch! Also, the checkout gal was very helpful! The store is clean and has a lot of inventory.

Cute small business with all the goods you could need for a cat or dog. Some items could probably…read morebe found elsewhere at a lower cost but that's the toss up of choosing to support small businesses! Staff is very friendly and willing to help without being overbearing. You can bring your fur baby with you to shop around which is always such a joy to expose them to life outside of the house in a safe and welcoming environment. They also offer grooming services (I have not used them so I can't speak further on any details regarding that) !

I live in Kalamazoo, I just have an out of state phone number that I never switched when I moved…read morehere 5 years ago, and that is why it's showing up I'm not local, but I am talking about the right place. I would like to preface this by saying I love this store and the people there are GOOD people, but the bad review is about a product they carry. I purchased Dog Rocks to make my dogs' urine stop turning the grass yellow. These were heavily promoted by someone at the store as working, and they are not cheap. Well, they didn't work, and when I researched these online, not only did I find they are basically a huge scam, but I found that the reason for the discoloration on the lawn is caused by ammonia, which in turn is a result of NORMAL KIDNEY FUNCTION. So even if they worked, would I really want to give my dogs something that alters their kidney function just to make my grass look better? More research showed if they DO anything, they just filter the impurities from the water in the water dish, and do not change the ph level in my dogs' urine, which is determined by kidney function. I wish I had looked into this first and really thought it through before spending the money on them. And nice people at the store, please do your research. I know you care about animals and your customers, but I think someone pulled a fast one on you, and you should just stop selling these.

These guys always do a great job grooming our pup. They use special shampoos to help the sensitive…read moreskin of Newfoundland's too. The staff is very knowledgeable on all types of pet foods and treats. They also hav a great bird food/feeder section. With food for all kinds of wild critters you may enjoy watching at home. I also love that it's a long standing, local business!

I've taken my dog here 4 or 5 times before with great results (thanks to Jen) but this last time he…read morewas butchered by a different groomer who had no business working with dogs in a salon. I was told the other groomers all quit so I guess Jessi was taking it out on the dogs she 'grooming'. We won't be returning to PetSmart on West Main.

We are not regulars here but it was a very nice store. Very clean. I was looking for a particular…read morecat food and our usual pet store was out of stock so I was able to order 2 cases of canned cat food online. My husband went in to pick it up. He had no problems which is wonderful! We're able to get exactly what we needed! We've tried hiding Moonshadow's medicine in other foods but she's a really smart kitty! Fancy Feast savory centers are the only ones we can fool her with.! So if you have a smart finicky baby try the savory centers!

Great for pet products, but a little pricey. Like any other Chain stores some things cheap, others…read morenot so much. Friendly staff; besides maybe the intrusive questions for buying fish.

Curbside. Always an amazing experience. Fully enjoyed my curbside delivery guy. He's always in a…read moregreat mood!!

Waited over 30 minutes for help in aquatics for them to help a customer that came after us first. I…read moreasked for two types of fish and a plant, they "forgot" to grab the other fish. What was meant to be a quick stop, turned into wasting an hour of my time. Your employees also are terrible at catching fish and almost never offer to help. Always have to search for an employee for help. The new Pac-Man "desktop" pet are cruel and inhumane. They should have a regulated temperature home and proper care guides. What's the point in asking what the size of your tank is and how many fish you have, if you're not going to treat the rest of your animals with the same respect.

Don V I have been a customer for quite some time. Late…read moreyesterday I purchased a shrimp and a blue Tang. When I got home I noticed a white spot on the Tang's fin. It was too late to call the store. This morning the tang was dead. I went back to the store explained to the manager{?} that the fish had a white spot on the fin which suggested that the fish was sick and died in less than 12hrs. I asked for a refund and she told there was no refund on saltwater fish. My point, however, is that the policy needs to be a little flexible in certain circumstances such a a fish dying in less than 12 hrs. I believe that I should of gotten a full refund or store credit. The manager would not agree to any reimbursement what so ever. That's gggreat customer service. Wont shop in that store anymore.

These folks are absolutely the best. Monique makes my boy beautiful and he loves her. Also loves…read morethe baked treats we bring home. These folks take serving the customer to a whole new level. Best I've ever found.

As a pet parent, I was very happy to discover Bone Appetit Bakery - and just down the road from my…read moreplace! While they sell dog and cat toys and accessories, the biggest draw, of course, are the fresh baked pet goodies! I have a pug named Arthur and every year, we take him in on his birthday to pick out special treats for him. For other occasions, too, sometimes. Also, for Christmas this past year, I went in and bought treats for all the dogs in the family - they all approved, haha. There is a wide variety of treats - all very cutely decorated. We've bought squirrels and nuts and puppies and ice cream cones and I also bought a 'Corgi Cannoli' for my friend's dog - who is a Corgi mix. ;-P They also offer some grooming services. We have taken Artie in for nail trimmings in between his grooming appointments - a cheap and convenient service. And since it's a pet-centric store, bring your furry kid in with you when you visit! :-D

The staff were very friendly and informative. I brought my dog for a trim based on the years of…read moreexperience and the fact that the groomer said she had groomed show dogs. I was confident that my dog would look great. Unfortunately, when I picked him up, I didn't complain about his appearance. She did tell me if there was anything more I wanted done to tell her. There is nothing she could have done to make him look better. He is an elderly Maltese and I keep his hair long. I asked that he have his tummy trimmed, not to cut any hair off the ears. I also explained he gets food in the hair. Had asked for a clean shaven face. She suggested a poodle cut. I thought she meant for the face only. It looks like she attempted a poodle cut on the legs as well. He looks like my 7 year old granddaughter groomed him. I will not recommend this salon based on Teddy's appearance after he was groomed. I supposed if you have a dog that doesn't require specialized grooming, they would be fine. Definitely not for a Maltese based on my experience. When I'm in AZ on vacation, I will be going to the groomer I've used and would highly recommend. Teddy always came out looking like a show dog. Kathy LaPose

We've had a couple dogs groomed by Geddes Groomed and have been very happy with the results. One is…read morea poodle mix named Scooby, who refused to let another groomer come anywhere near him. The ladies at Geddes did a fine job handling him. Our other dog is a golden retriever named Gabe who I wanted to have groomed for bird hunting season, basically just taking off his burr-attracting feathering on his legs, belly and tail, and of course a toenail trim. I could not have been happier with the result. Although the groomer had not ever done this, she used resources that showed her a gun dog "sport cut," and nailed it. He looked great. She even pointed out a small yeast infection the old fellow had going on his chest and suggested how to get rid of it with cider vinegar. It worked! Am taking Gabe back for what might be his last bird hunting season as he's close to 11 years old now. He might be slower than he used to be in the woods, but he'll be looking better than ever.

Animal cages are filthy. I have reported to store staff and have called corporate twice to report…read more The store has a terrible smell.

I like the rooms they make available for washing our Own…read moredogs. They provide soap, conditioners and other cleaning products. My dog likes this much better than bathing at home.