Terrible. Did not do what we paid them to do. We paid for help with shrinkwrap and furniture protection, and that was not done. They didn't want to place on mattress covers that we bought. They wore no masks during Covid times. Subcontracted out. I get it, you have other jobs to do later in the day, but do it right, do what we paid for, and don't try to push over the clients. I had to go to the hardware store at my new neighborhood to get screws to stabilize and replace my furniture's loose bolts that were lost in the mess. Order the service and you get a random team, who knows if they will be good or bad. Given our experience, I would not recommend taking that chance. read more

I had a small job, moving furniture into a pod and a piano to another room. The job was completed in less than an hour and I was charged $700. I had been given a price for much less over the phone. Unfortunately, I did not ask for a written quote. --- The difference was a two hour minimum charge and the requirement for 2 crews to move a piano. I was not told of the minimum but their representative claimed their agents read from a script so I must have been told. Whatever. Clearly this is not a company to use for a small job. Incidentally, their crew was thoughtful, careful and very polite. read more

Be extremely cautious with this company. They promise no hidden fees, but there were many additional charges that nearly doubled the cost of our services. We hired them for labor only to unload a POD and were charged for full moving services including the use of a 26 foot truck (which we did not use) and a $50 moving fee (again, we just had unloading, no moving services.) This company was exorbitantly expensive for the Kentucky market. I paid less for 3 movers for packing and loading assistance in Seattle. We used them for an hour (with full understanding and agreement to pay them the minimum 2 hours) and were charged $370 plus tip for a 1 hour unloading. There must be better options out there, don't make the same mistake we did. Very disappointed. read more

We were very pleased with Taylor, Jackson and Cameron, but had an issue with the fourth team member (can't recall his name). At one point I was taking a few items to my vehicle for transport and found him sitting on one of my chairs in the elevator lobby on his cell phone. When he saw me, he completed his conversation and asked me if there was anything still in the apartment to be moved. I stated "yes" and he then proceeded to the apartment. Also, estimate was for 4-6 hours by estimator based on a telephone interview and being asked questions. No estimator came to residence to perform a more detailed inspection for estimate, which is what I'm used to for larger moving companies. Estimate was for 4-6 for 2 movers and 1 truck. The first crew spent 5 fives loading and then a second crew and truck was dispatched for an additional 4 1/2 hours. The website stated that the moving charges were $100/hr and a $35 travel fee. When the first team arrived, the contract was written for $120/hr and a $50 travel fee. When questioned, the crew called their supervisor who stated for me to show them an email with those prices. The only email I had was for any additional services, not the move and travel fee as originally stated on the website. Final charge was for 10 1/2 hours labor and $50 travel fee for first team and 4 1/2 hours labor and $50 travel fee for second team. Estimate was approximately $650, final bill was $1,900.00+. read more

Gary and Cy were professional and quick! They were moving our furniture so quickly and safely, we decided to have them take more items and they still kept it under our desired time frame!! They wrapped our delicate furniture and made sure all the pieces were taken care of before loading another. They were also very polite and friendly. read more

My girlfriend I moved in about a month and a half ago to our new house! Jordan and Bruce showed up right one time for our move out appointment and moved everything with efficiency! They were polite and charasmatic and would definitely use wildcat moving because of this experience! Thanks again to Jordan, Bruce, and Clay for setting us up! read more

Top notch service from Billy H and Jovias! They were on time and very efficient team! They definitely the A team for Wildcat Movers. I appreciated the call they where on their way and when they got there they did not hesitate and got to work. Very polite and took pride in being movers! I felt very comfortable with them and knew my stuff was well taken cared of. I would recommend Wildcat and please ask for the powerhouse team of Billy H and Jovias! read more

HORRIBLE!!! They started out as a good company with a credible business plan using UK students, grads and the like. Now they have morphed into a cheap labor, uncaring bunch of misfits that damage your items, go out of their way to take too long (50% higher than estimated), and waste time in transit (5 miles further than the recognized route on Google Maps, MapQuest and Waze). My contact with their Director of Customer Care was laughable! All I got from him was a bunch of nonsense about the Federal and State DOT and a refusal to inspect the damage personally. This guy is completely inept! DO NOT USE THEM. YOU WILL BE DISAPPOINTED!! read more

Last year we moved from Shelbyville back to Lexington. During the move a china cabinet was damaged. The hutch was a collectible with a certified worth of $2000. They finally offered us $350 for a repair estimate of $695. They based their estimate on the weight and a straight line depreciation. I would have been better off insuring a new anvil. I would not recommend Wildcat Moving. read more

shit at moving my stuff broke the glass out of my deceased grandmothers hutch and buffet smelled like weed and was flat out disrespectful

Only hire this company if you (1.) want to do a lot of the work yourself, (2.) have a flexible time frame, (3.) low expectations for just about everything. Oh-- and buy that insurance! You will need it. For our move in December, 2016, we'd booked an early time slot on a Saturday--for which we paid more per hour. We chose that time because we knew a three bedroom house + garage might take all day to move. I sat waiting in our boxed-up house for hours, fielding the occasional phone call from Wildcat saying "It would be just a little longer". They did not arrive until after 1p; our appointment had been at 9:00a. The two guys they sent were very nice, but didn't look like the hefty movers I'd used in the past. I hadn't broken down our furniture, etc, because (in the past) movers had always been able to do that quickly for me, and I received no instructions from Wildcat that might differ. They took ages breaking down two beds and lost a set of screws for one of the beds. (Mind you: we're paying by the hour.) They did not come with the right tools. They had no appliance dollies, for instance, so they were actually bare-handing things like a washing machine down a flight of steps. I could barely watch. That's just one example. Within two hours of their arrival, one of the guys started to ask "if we HAD to be out of the house by the end of the day." He said they could come back later in the week to finish up. Not a third of the items had been moved into the truck, and already they wanted to knock off early. By 6:00p, my brother and I started moving boxes with them to try to hurry the process along. In the process of moving the truckload to our new house, they had damaged a vintage secretary--splintering the drawer and somehow losing a piece of the hardware. At that point, I agreed to stop the work and let them go, job unfinished, because I wanted to contact the owner and discuss everything that had happened before letting them touch any of our possessions again. The most disappointing part--and why I'm complaining on line-- is that when I brought all this to the attention of the owner, he made a perfunctory apology and offered 10% off the rest of the move. When I pointed out that the inconvenience warranted at the very least a deeper discount, he replied, "It's not like we charged you for the items we didn't move." And that was that. I will say that the insurance did get us a professional woodworker to fix the secretary. He did a fantastic job, but we had to hound Wildcat for several days to set that up. BUY THE INSURANCE! If you have a bigger job, are on a stricter schedule for your move, and want your possessions to remain undamaged during a move, don't use Wildcat. Since our experience, I've talked to four separate coworkers who have similar stories. Caveat emptor. read more

We needed a small, in-town move and hired Wildcat to transport 34 furniture items a total of two miles. Wildcat damaged 14 of them. That's 40% of the items moved. The movers ran our furniture into door frames, wall corners, and brick fascia; they stacked the furniture without regards to weight and using no moving blankets for protection. They used no moving equipment at all other than the truck and their bare hands, and leveraged the weight of the furniture as they moved it in ways that would easily lead to breakage. When noting this to the movers, the answer was simply "well, that's just the way it is". In all, they cut and tore leather from our full grain sofas and blackened their surfaces; chipped, scratched, and indented our entertainment center, armoire, bookcases, bedframe, filing cabinets, desk, cocktail and coffee tables, all of which are solid wood (oak and maple). Wildcat sent us their one repair technician. For about half the damaged items, he did a purely cosmetic repair. For the other half, he couldn't do anything. That half, where he couldn't do anything? The repair estimate exceeds $1,500. Wildcat offered $50 to close the claim. We declined. Then they went dark. If you read other negative reviews on this and other sites, it seems to be their pattern for handling damage: cosmetic repair of what they can, denial of what they cannot, then silence. The extra insurance to cover damage we paid them $150 for? Irrelevant. We've since filed a complaint against Wildcat with the KYTC, the Kentucky Transportation Cabinet, which issues licenses to and regulates movers within the state of KY. The Cabinet, by law, must investigate all complaints. Should that interest you, search online for the "TC 95-622" Consumer Complaint Document. You can fill it in electronically and file it by email with the KYTC. Note that the Cabinet likely won't be able to do much, but if you do have a complaint, then perhaps there may be strength in numbers. Note also that if you are transporting across state lines, the FMCSA (Federal Motor Carrier Safety Administration) has jurisdiction instead of KYTC. We could not find Wildcat as a licensed operator in the FMCSA database, so if Wildcat is moving you interstate perhaps you should dig further. You might also want to know that the FMCSA requires carriers to have a documented claims process available to customers. Wildcat, by their own admission, doesn't have one, so you'll be at their mercy in figuring out when and what they will take action on should you have a claim. Wildcat may have many good reviews, and we truly can't understand why. In our opinion, if damage is incurred you'll be left out in the rain. They charged us over $1,000 to move our items, gladly accepting our extra $150 for additional damage coverage. Then they damaged 40% of the items they carried. Their fix? To cosmetically address what they could and decline to fix everything else. We will never use this company again, and if you heed what the negative reviews say, you shouldn't hire them either. read more

Their packers are terrible. They were not prepared when they came. About every other box was backed improperly because they were short on supplies. Our move was out of state so good packing was imperative. Even the markers used on boxes were running out of ink so markings we're barely legible. We read reviews and thought this would be a good choice. Never again. They are terrible and unresponsive. They also charge hourly and it was a ripoff. Do not trust this company with your belongings. read more

Terrible, disheartening experience. Don't be fooled by the handsome educated man that comes to give quote or their "stellar" website and promises of service. The packers from "Ladycat" that they provided to the movers they provided didnt even remotely resemble their description of the people they would be bringing into our home. Our move was less than satisfactory from beginning to end. "Lost" jewelry, many broken pieces, NO accountability. The additional insurance we purchased covered nothing. Lots of passing the buck. I could never recommend wildcat movers or their sister company ladycat. read more

I recently purchased a home in Lexington. On my door was a clear bag with a bunch of fliers advertising all of the Wildcat companies. Needing a mover and seeing Wildcat moving with the rate of 100.00 per hour for two movers I called and set up the move date. I discussed with the gentleman I made the appointment with the rates and tossed around the idea of adding a 3rd mover, but stuck with only 2. The movers were AWESOME. They were on time, friendly, had hustle and all around nice workers. HOWEVER, time to pay the bill comes. No biggie, they write out my invoice and it's 110.00 an hour plus some other charge... Not a huge difference but I did have a budget. I mentioned to them my flier and showed to them. The nice guy called the office and got one of the managers. This was not a "sure give her the flier price", it turned into a conversation... basically the gist was I had saved the flier from a year ago and that was the last time they put those fliers out (I just moved her from out of state so that was not the case), my mover really pushed my cause and even sent a pic and pointed out the flier was brand new and I had the bag and all the other fliers... what did the manager tell him? That he could charge me 100.00 per hour but both he and the other worker would take a pay cut of 2.00 per hour in doing so... I heard this and was embarrassed for these kids. He came back and said he could do 100.00 per hour. There was NO WAY I was going to short these kids pay after working their asses off because of some ass of a manager. I paid the full price as I don't think it's fair to hit the workers for their marketing and even accuse me of holding onto something for 8 months to potentially save 40-50.00... Definitely won't use any of their other companies if this is what they think of their clients and workers. read more

The best thing that I love about this moving company, efficiency in moving your stuff and the patience and how friendly and professional and laidback they are. I would highly recommend using their services again in the future. The only thing that got damaged was my computer desk for my IT business,which is fine. I will have to get it replaced with a brand new one. If anyone is looking for a reliable and dependable moving service, i would go with this one. read more

Nearly every item was ruined. A leak in the truck caused a hot August thunderstorm to leach in at the door. Standing on loading dock- I never saw a single strap or blanket; definitely no shrink wrap. What I saw was a huge basket ball goal that belonged to someone else against the door of the truck after being promised our shipment would be the only thing on there. This was an out of state move from Kentucky to Georgia. Wool/down living room set still (6months later) smells horrid (very wild animal like) and tomorrow the last of it is being carted to trash. Paintings & artwork all had to be cleaned, reframed, or rematted do to moisture damage. Antique painting arrived so wet, you could wipe water off of it and it fell through the box and 100 year old frame crumbled. Dining room chairs structure issue from mishandling and a broken lamp. Did I mention, we only moved one room of items. One glass coffee table is all that arrived in perfect condition. Customer service was worse. I still feel punished for their damage. Owner lashed out at me about how fragile his monetary situation is when I asked for rembursement of 1/2 the damages. He reverted to calling names instead of talking about damages. Very unprofessional. Since, I have been contacted by multiple people who suffered his wrath after failed moves. Its been over 6 months. To this day, I have not received anything in damages. (Not even the legal 10%). Do NOT make my mistake, please. ** To make clear- zero compensation transacted! (Not even the minimal legal requirement). There was never an earnest apology just deflected name calling from the owner. Wildcat movers phone number and owner are the only contacts we were given or used. Yes, Copy of Insurance provided by Wildcat sites them as deliveries which was requirement by my building. ** read more

Recently moved from Louisville to Richmond and were very pleased with the hard work and professional service we received! Trevor S. and Brandon C. were awesome and are highly recommended! Thanks very much for all of the help and support on moving day! S. Stewart read more

I would not recommend the company but the guys I had move me were great. I overheard a conversation with one of the bosses back at the office and I would never treat my employees like how they treat them. One of the fellas need to use the bathroom and was told employees could not use the bathroom at the office. Then after paying for extra insurance on my items to be moved I learned that if one of them damaged anything it came out of their paycheck. That I think is illegal and wrong. I feel bad for those moving guys and hope they don't stay long. read more

Wildcat Moving did a fantastic job!!! We had our move scheduled, but given the weather forecast we decided to move it up a week. Called on Friday night and was able to schedule for the following (Super Bowl) Sunday (two days later!!!). Ty E. and Lecholas arrived right on time and were completely finished in less than three hours. They were both professional, polite and careful with everything they moved as this was not an easy move. We had large pieces of furniture that needed to get to the second floor of our downtown condo. All while taking caution not to scratch the new wood floors. They were awesome!!! Thank you Wildcat Moving. We REALLY appreciate all you did for us. read more

Jonathan D and Ryan A were amazing! Punctual, fast, efficient, friendly, professional, and conscientious. I highly recommend these guys for your next move!!! read more

Not sure who drives the company truck with license plate 055 MEN but they should definitely rethink who they let drive the company car. Drives like a total maniac and doesn't look go for the company. Won't hire someone so irresponsible! read more

If there were more than 5 stars I would give them to my movers today, David A and Matt T. These guys were super polite, hard working and extremely careful with everything. I recommend David and Matt highly if you can request which movers you get. Wildcat Movers.... these guys should be what you strive to employ, they make you look good! Thank you for making this difficult move for my mother-in-law so easy! read more

The movers worked super hard and were professional. Unfortunately, there were not trained well for determining cost. I was overcharged and then undercharged. They called back a few days later asking for another $107. Also, they give your phone number to other "wildcat" businesses and you get text messages for days offering different services. Beware: if your house is over 1200 square feet. I was assured their truck could hold a 1500 square foot house. This was not the case and they called in a second truck - so the move was nearly double. read more

hit my jeep in apartment complex lot and left the scene with blue and white paint all over the side of my car & refused to admit fault costing me over $1000 and i am only 20 years old read more

Wildcat Moving - Movers Near Me - Lexington, Kentucky

See all

Used their services today to help assemble a whole lot of furniture I purchased. Have used them in the past for a move and they were great! Chris Davis and Jesse Ansley were terrific - courteous, professional and hardworking - I would give the employees highlighted five stars without hesitation. Only major issue I had was with phone discussions in setting up the appointment. I described the job and number of pieces and was told it would be about three hours or so of work and it ended up being over nine hours! The time to complete the job wasn't prolonged because the employees weren't working (I checked in on them regularly)...it was just that the pieces were just that complicated to put together. The folks taking phone calls need to be more accurate in giving time approximations - I ended up having to cancel my entire afternoon at the last minute which was a pretty major inconvenience. Further, it's a good thing thee workers had no one else scheduled this afternoon or else another customer would've been totally hosed. Please pay more attention here!!! I would give the scheduling staff about 2.5 stars as a result. read more

I used this company and their related long distance company, Enlightened Freight, for a recent cross country move. We hired their packers and movers. Their packers were very nice and packed things fairly well without any major damage on the other side, though they did leave me a few cabinets to pack myself without telling me. The movers were great and hardworking. For a cross country move, the services provided by Enlightened Freight were terrible. They assessed my property and told me I would require 1 26 foot truck, but grossly underestimated. This resulted in a $3000 unexpected cost as I did not have another way to transport the excess. Judging by other reviews, this appears to be a scheme of theirs. Do not recommend using this service for out of state moving. read more

Taylor and Nathaniel were awesome to load up our house into the moving truck for an out-of-state move. They communicated in advance of their arrival, showed up on time, worked efficiently and miraculously made everything fit into our moving truck (we certainly would not have been able to accomplish this without their help). Very professional, hard working, and careful with our belongings. We had absolutely no damage and nothing even shifted in transit during our 9 hour trip in the U-Haul. $275 for 2 hours/2 guys was totally worth it to have their expertise and hard work to make the move easier on us. I would not hesitate to recommend Wildcat Moving to anyone needing moving help. We understand why they were so strongly recommended to us by our friends that also used their services. read more

Two well groomed and polite young men arrived on time and finished after four hours of work. I had several difficult items to be moved. Items moved basement and second floor as well as lots of items on the main floor were repositioned. They were careful with our newly refinished flooring. Helping with the tedious task of putting furiture pads on the furniture was appreciated. Ryan R and Colon H did an excellent job. read more

My wife and I moved to lexington last week from Louisville because we are expecting a baby and we wanted to be closer to the family. We chose Wildcat after hearing great reviews. Ryan R. and Drew M. came to our place in Louisville and got started right away after a quick walk through. They were outstanding to work with and very efficient with their technique and prioritization of our large furniture down to our smaller boxes. We didn't think we had this much stuff crammed into a 1300 sq ft house but it took them no time. These guys were polite, friendly, and professional. Would recommend to any friend or family. read more

We moved from a 600 sq ft apartment and paid for a truck they said suits up to 1500 sq ft. They didn't stack any of the items and left half the truck empty. They damaged the hardwood flooring in our new home. Wouldn't take anything to our second floor and literally complained the entire time. We ended up having to pay another person to bring a pickup truck to make TWO more trips to get the remainder of our items. They refused to take any of our clothing because it was in bags not boxes, which is the most idiotic thing I've ever heard of. We were charged nearly double the original quote. We called several times to speak to management and every time got excuses that they were either out of town or busy, and the last contact we had with them they literally laughed and hung up on us. I have no idea how they've gotten any positive reviews as I'm well aware we aren't the first customers to have the same issues with this place. read more

My wife booked wildcat movers on their per hour rate. While it was a good deal price wise, I wonder if in the end spending a little more on another company would have improved things. From the phone calls to the introduction at our house, these guys were courteous and polite and seemed like a lot of fun to have around for the day. They started off on fire moving quickly to load boxes. Then as time went by, here comes the sweat which ended up on all of our fabrics, couches, chairs, and somehow on our mattresses. I even went to Home Depot and bought plastic mattress covers and they still got sweat and dirt on our mattresses from punching holes in the plastic. We have several items with scratches, gouges and chips in them. Two broken wine glasses but only because they placed heavier boxes on top of fragile boxes. You should have seen how jumbled and messy the stack job was towards the end. It was basically find a place and set it however you can get it in. The comment was, " it will ride." They work really quickly so when you're paying by the hour, it doesn't seem like a bad thing. Unfortunately, for these three guys, quickly means careless and clumsily. The worst part of our day was when one mover dropped our daughters bedroom rug down on the ground to wipe his feet on and use as a door entrance rug without even asking us. I'm telling you, if their work performance matched their personalities and courteousness, this move would have been 5 stars off the chart! But that didn't happen. I wrote this review for three reasons. 1. I read one review with the same exact experience we had and I cringed knowing they probably had the same guys. 2. I read a review where someone was kind of chastised by the company for being honest about her review. 3. If you use them, just don't be afraid to stop them and say guys, we can do better. Slow down and be more careful with our stuff. My friendly banter about being rough with things was apparently too subtle. And to the owner of this company, you're doing many things the right way and I applaud you for that. But the moving part of your company needs a little attention. read more

Great job moving us today! Trevor, Darius, Becker and Brad got us into our new home. They were careful, efficient, courteous, and very professional. I am very pleased with their work. read more

Just used Wildcat Moving today to move a small apartment from Lexington to Louisville. Tory and Trevor S did a great job as a two man team to get the job done quickly and minimize the cost. Thanks guys! I highly recommend this company! read more

Wildcat Moving - Movers Near Me - Lexington, Kentucky

We used Wildcat moving for our latest move and the professionals they sent were great! James W., Jeremy and Christian were very prompt and courteous. They gave me suggestions on how to make the most of out my time with them and I never felt like I was taken advantage of, even though they're paid by the hour. We've moved 7 times in the last 10 years, including 2 cross-country moves, so I feel like I know quite a bit about the moving processes and best practices. This was definitely one of the smoother experiences we've had. On the booking side, I like the fact that they have estimates online and you can book directly from their website. With that being said, it would be nice to have a confirmation call or text or something the day before your move so that you can ensure they have the correct time/address of where they're meeting you. I received quite a few texts from the Wildcat Group offering their other services (cleaning, organizing, carpet cleaning, etc.), but only one automated email from my actual appointment that I booked online. I had to call them the day before because I hadn't heard from them, other than the automated confirmation email, which made me nervous that they weren't going to show up. When it comes to moving, I would much rather have more communication than less. Also, I put in the notes of my appointment that I had stuff in both an apartment and a storage unit that we needed to pick up to take to our new house, since there wasn't a spot to put two "pick-up" addresses and one "drop-off" address online. When I called them to confirm my appointment, the gentleman I spoke with didn't seem to know what I was referring to, but after I explained, he said that he understood what we needed to do, the "trip charge" would cover any additional stops and that the movers assigned to me would know. When they got there, they thought they were putting everything just into a storage unit and had to call for clarification with their boss. Not a huge deal and all prices were honored, but it would have been nice for better communication all around. Overall, they're a local, reputable company with great employees that, like most people and businesses, could improve slightly on systems and processes, but I would still recommend them to anyone looking to move in the Lexington area. read more

We used them for a very small job. They were very responsive and got the job done very efficiently. Very nice guys to work with (Anthony G and Michael C). read more

Clay and Dylan F. are bad ass. Great workers, friendly and knowlegeable. Represented the company with pride and dignity. Highly recommended these movers!! Price was reasonable, communication was great and they were right on time. read more

Do not use this company.They badly damaged my driveway and they refuse to pay the $2000.00 repair fee.Plus I paid 450oo to tow their van when it slid off the driveway into my flower beds..I will never give up on this until they refund my money.I am 82 years old ,a widow with limited income and they have taken advantage of my status. If this company damages your goods or property.Theywill not refund full value read more

There are certain situations where I am glad I am wrong and this is one of them. I had used Wildcat Moving in the past and had a less than satisfactory experience. I rolled the dice again since it was the best value. Fortunately for me, Billy H. and Jovias were impeccable movers. They were sincere, courteous and upbeat the whole day. Damage was done the last time I used Wildcat so I opted for the additional insurance at $150 even though Billy H. guaranteed no damage would be done. He was right, not a scratch on any of my things. I definitely recommend Billy H. and Jovias be requested if you are going to use Wildcat. Here is why I did not give a 5 star review. On the weekend they charge an extra $10 per hour and since I left Lexington they charged me $2 per mile round trip. $2 per mile is excessive in my opinion considering they are charging by the hour with a two hour minimum plus the extra $10 per hour for a weekend move. I originally was going to rate this at 3 stars because of these charges but Billy H. and Jovias did such an outstanding job I decided to up it to 4 stars. read more

Went fine. Nice kids and arrived on time and worked quickly. However, everything including upstairs furniture was packed into the basement without being asked where it went. Boxes marked Fragile all over them had heavy items packed on top and now that we are finally digging out all of the boxes from the basement we have found several broken items and more than our fair share of nicked up and dented furniture. My advice is to be very vocal about where you want everything and repeatedly tell them to be careful with your furniture. I will say my in laws used this same company the day before us and had different guys and they raved about the company so it must be a case by case thing. read more