I booked a 75 minute massage for 4:30 but wasn't called into the room until about 4:45, and the…read moremassage didn't start until 4:50. It ended around 5:50, so I didn't receive the full time I paid for. The location also wasn't ideal during the massage, I heard two loud car alarms and an ambulance right outside the window, which made it hard to relax. While the masseuse was kind, the massage itself wasn't what I was looking for. I booked a lymphatic drainage massage but received more of a light, general massage with little pressure or technique. Considering the price (plus the generous tip I left), I was really disappointed overall. Unfortunately, I wouldn't return.

One of my favorite spas! Have done most of all massages. Love the deep tissue 90min! The salt…read moreroom is not what I expected. Small type sauna.

Pure Aesthetics is the best hidden gem of Gainesville. I spent the last decade moving around and…read moretraveling throughout the nation and have had aesthetic treatments at so many med spas and salons that I have lost count. Pure Aesthetics is hands down one of the highest quality experiences you will ever receive. From the moment you walk in the door, there are multiple receptionists who began greeting me by name on only my second visit. The atmosphere immediately calms you when you walk into the lobby, you will feel like you are about to have a massage! They always offer water, champagne, or a collagen drink (even if you are running late to your appointment, like I have unfortunately done more than once!) I can only speak to the services of Kelsey (electrolysis) and Lindsey (Coolsculpting Elite) from personal experience, but I am fully confident in saying that my experience every single appointment over the past few months is indicative of the entire staff. I cannot exclaim my praise for either of these women loudly enough. No matter what area of the body you would like to learn more about treatment for, everyone at Pure Aesthetics has an in-depth knowledge of the services offered and will never pressure you into booking a treatment or purchasing a product whatsoever. I was especially impressed to learn that all staff members that offer treatments must work the front desk for a period of time to learn how the office (and schedule) operates and to interact with the clients. I think this is the greatest idea from a Human Resources perspective (which I happen to have my Bachelor's degree in ) and ensures that any information given over the phone is well-informed, and not simply a reiteration of the menu of services offered which you can read for yourself online. If you are seeking a treatment of an area but are not quite sure if you'd like to go the surgical route, the building is shared with Gaines Plastic Surgery. I cannot personally attest to Dr. Gaines, as I have not had any surgeries at this location, but this is truly an incredible partnership that allows clients to pursue all their aesthetic or cosmetic procedures in one place, with staff they are already comfortable with greeting them and offering a plethora of experience, knowledge, and services along the way. Lastly, I feel it would be remiss not to mention the personal touch and genuine care that the staff has for each and every client. A few months ago, I had a personal emergency which left me without my cell phone, and I ended up "no-call, no-show-ing" two appointments in a row. Instead of blocking me from scheduling further appointments, both Kelsey and Lindsey showed immediate, unwavering care and concern and welcomed me back to my appointments as soon as I was able to make contact again. Of course, I hope such an incident never happens to anyone else, but many Med Spas that I know of would enforce a strict cancellation policy with no questions asked, but not here. When I come here, I know that I'm not only trusting my body with experts and professionals at their specialties, but trusting my overall wellbeing to a team that genuinely wants to see everyone look, feel, and achieve their best. I recommend anyone who is even considering a treatment at Pure Aesthetics to visit the website and at a minimum, get on the email list, as there is a new special each month, and the treatment you're eyeing might be next on the list for a discount! Special or not, my experiences here have been worth every penny!

I came here for a consult and the facial and I had a great first visit. It's very clean and they…read moretake care of you. Then I came back for a microneedling appointment. It was great service and the place was very clean!

Look no further for your relaxation oasis! Spa Royale is my go-to place for when I'm looking to…read moreimpress out-of-town family. Booking online is easy for two people with a variety of service options. Any time there were updates or changes, their front staff problem-solved effectively and always do their best to accommodate. Your lavish experience begins at checkout with a hot, scented towel. Next, you are brought to a delightful, gender separated locker room. The lockers are stocked with a towel, shoes (although I always bring my own slippers), and a silky robe to change into. There is a shower and sauna along with mirrors and vanity to prep yourself for post-relaxation adventures. Spa Royale's relaxation room is expansive. Unwinding officially starts for me when I get to put my feet up in one of their loungers with a hot cup of tea, mixed snacks, and/or flavored water (changes weekly). Their facials are heavenly and their massages are legendary! While the Grand Indulgence is luxurious, I would actually recommend the Himalayan Salt or Deep Tissue. The Grand indulgence and 90-minute facial are similar with the them massaging your arms and feet with body butter followed by warming mitts. The Grand Indulgence also adds an invigorating scalp massage complete with warm oil (Note: your hair has never felt so soft and vivacious... but you may not want to go to a 5-star restaurant dinner after). All their therapists are experts in their craft- a special shoutout goes to David! What I especially appreciate is their privacy and professionalism. They have a couple of dual rooms- which we usually pick. Great for mom/daughters or couples. You will feel comfortable the whole time! Bonus note: a new tradition for us is have lunch at the Cafe first. If you go, be sure to have the chicken quesadilla!! The coffees and smoothies are fabulous too.

My mom and I had gotten gift cards during a special holiday discount and came here to get a…read moreHimalayan salt rock massage and loved it. Massage therapist was so nice, they have lockers to store your things and a nice waiting area. They are on the pricey side for some services but it's a nice treat yourself experience.

My face has been breaking out recently and I wanted to seek someone who knew about women of color…read moreskin and so when I did a search, many people from Gainesville recommended this place! When I tell you I was floored by the professionalism and the way she educated me on products for my skin and what I need to do to address my skin concerns, I was like wow! Dreneigh is AMAZING! The place was so serene and I've had a facial before but never like this! The bed was warm which felt so good and the music just had me zoned out. She also has a loyalty program and I loved that she took her time from start to finish. I definitely can say I felt super RENEWED when she finished! I have already booked her for future appts!

I am truly disappointed with service. My first appointment my facial was amazing skin glowing,…read morebright smooth skin. Returning next couple of visits not pleased at all. I explained to her that the rasberry enzyme mask that I received first time I would like to continue recieving. She totally ignore what you chose to spend your money on. I received dermaplan for $65 as advertised on Facebook website on top of tip. Unlike first facial there was no results at all just left with a bunch of greasy product on my face. After 4 days I was expecting to see some change .Nothing my face was darker and more hyperpigmentation and now a new cut on my nose where she cut me during procedure and took 10 minutes trying to stop bleeding. I asked her about first enzyme rasberry facial which when I spoke with her she explained she had to purchace some more jthen when the time came for facial owner says she doesn't offer that service. WHAT??. STAY CLEAR OF THIS PLACE UNLESS YOU WANT TO PAY MONEY TO LOOK WORSE AND OLDER. She is also very negative and speak on other clients business that has been disclosed with her during sessions. Don't waste your money. Charged me $100 for a $65 dermaplanning. Last 2 appointments owner tells me not to change into wrap or get under blanket. Imagine going to a spa where you can't relax with no light to examine skin the over head light like most offices uss. Truly disappointed

I go to Shelby for massages and she is AMAZING. I met her at an event at my job and have been going…read moreto her ever since. She is super knowledgeable and teaches me so much about ways to not tense up my body when I'm not there getting massages. I'm looking into doing other services such as waxes with Robin, but haven't started yet. I started my wax in with Robin and I am happy with what I received. She took her time and made sure I was pretty spotless. I'm starting with underarm waxing before I move to other areas.

I have trusted Robyn Lee with my very sensitive skin for years. After being misdiagnosed with acne…read moreby a dermatologist at age 23, she actually suggested I get a second opinion because she thought I had rosacea... Robyn was right! I went from being a mess to having great skin in a matter of weeks, thanks to Robyn. She found the right products and facial treatment for my skin, and even though I don't live in Gainesville anymore, I drive back just to see her! Skin Solutions Spa is a clean, calm, beautiful space. I feel a million times better after my treatment, and consider facials a medically necessary expense. I cannot recommend this spa enough.

I come here once a year and was truly disappointed with front desk staff as always unable to answer…read morebasic questions about upgrades/add on services and membership. I came here last month on my birthday and arrived early but was seen late for my actual appointment time. This time the worst part is the masseuse I got was working while sick. No longer coming here will find a new place that cares about customers.

I am absolutely infuriated by my experience with Hand and Stone Spa…read more Hand and Stone is a greedy corporation that clearly does not care about its clients or its staff. I had a gift card and booked an appointment for 10:30 AM the night before. The next morning, I received a call informing me they had moved my appointment to 10:45 AM-- "hope that works for you." When I called back to try and reschedule for later in the day, I was told there would be a non-negotiable cancellation fee of $79, even if I rescheduled for later the same day. Absolutely outrageous. This is unacceptable customer service and a clear example of corporate greed. I will never give Hand and Stone another dollar. This is exactly why I prefer local spas--where clients are treated with care and respect. I highly recommend others do the same and support businesses that value their customers.

Dermacare is a marvelous skin care clinic!!! I am truly impressed with the level and quality of…read morecare and concern I have received from my first consultation with Kiahla and continuing throughout my skin pen therapy treatments with Marissa and Carly. I could feel and see the cohesiveness of the staff; the clinic was peaceful and copasetic, and I left each visit feeling refreshed. The entire staff are the most personable and professional people you will ever meet. They are so knowledgeable about every treatment offered and every question I had, it was answered in detail. The entire staff truly made me feel like I was part of their family and I love that about Dermacare!!! Dermacare also supports the Making Strides Against Breast Cancer Foundation which means a lot to me and other breast cancer survivors!!!!. I will ALWAYS recommend Dermacare, as they truly are the BEST skin care clinic in Gainesville! . I can honestly say I will definitely be a client with Dermacare for many years to come.

Excellent surroundings and caring staff. Individual procedures are pointed out to solve skin…read moreproblems and just plain upkeep! You are a person there, not a just a condition.

Jen was incredible! She made my Microneedling with PRP experience comfortable and easy, explaining…read moreeverything along the way. Definitely getting it again!!

This review is not based on a single bad interaction; it's based on a pattern we experienced over…read moreseveral years* My husband and I started coming here years ago after he was referred. Our first few visits were fantastic--the injector we met (I can't remember her name) was warm, professional, and really made us feel at ease. The spa is beautiful, neat/clean and the front staff are usually kind and professional. We loved the service and results and decided to make Glow Bar our go-to spot for injectables. Unfortunately, over time things changed when we started getting booked with the owner, and the overall experience and vibe became noticeably different. Not sure if she's just not a people person, or if it's some sort of complex, but her overall bedside manner is non existent. Every appointment got more awkward, and rushed. Whenever we asked questions, instead of feeling listened to or educated it felt like we were being talked at and dismissed. As clients, we don't expect someone to always agree with us or tell us what we want to hear. We DO value professional guidance and education, but there's a difference between providing expertise and making clients feel unheard or uncomfortable for asking questions. We also noticed a pattern where she kept pushing different products than what we originally came for. And I get it, part of the job is informing clients about options, but the way she did it felt forceful/hostile rather than informative. After repeated experiences like this, it genuinely started to feel as though we were not the type of clients she valued or wanted to work with. If that's the case, I think it would be better to be upfront about the type of clientele they prefer rather to making people feel unwelcome over time while still taking their hard earned money. The last straw for us was just a few months ago. After years of booking here, we had a real emergency and had to call and cancel last minute. And instead of a standard courtesy message or an email (like most established businesses do), she sent a personal angry text to my phone. It came across more like a threat than a professional policy reminder. It's really disappointing, we stayed for years, hoping things would improve, because we had such a positive experience in the beginning but we realized that every appointment left us feeling anxious and uncomfortable than confident. And that says a lot. I'm sharing this for future clients: results matter, but so does feeling respected and safe in the process.

DO NOT go here for IBE hair extensions. I spent almost $800 at the salon for my hair to…read moreconsistently fall out within a few days of the application. I have had extensions for over 7 years and have never had an experience like this one. I gave the stylist 3 chances to fix my hair, and each time they fell out. After my third visit that I again had to sit there and take time out of my work day so it could be "fixed" they fell out less than 48 hours later. At that point I politely requested a refund, as it was clear they did not know what they were doing. Mel the owner refused due to "policy" which I was never made aware of. Never in my life have I been spoken to as a client, like Mel spoke to me. She was incredibly rude and antagonistic. At no point did the stylist or owner apologize for the issues with my hair. Mel didn't even reach out to discuss the issues I was having or apologize for the incredibly poor experience. I had to contact the salon directly to get her to call me. Instead, Mel told me that "they don't offer IBE as a service" even though I texted the salon number directly to confirm they did and was scheduled with the stylist. Instead, Mel told me I was taking money out of the stylists paycheck if she refunded me. Sounds like she should rethink her business practices if you can't refund a client for shoddy work. I would be absolutely ashamed as an owner if a client was walking around town with her extensions completely falling out. I sent photos to the stylist who previously did my extensions and she told me they were very clearly installed incorrectly. My other stylist also looked up HFOS in the IBE certification data base and no one at the salon is certified in this service. They shouldn't be offering it. I told this to Mel and she said "no one in the area is certified", which is also not true. I now have to pay to go to my old stylist to have this completely redone with absolutely no compensation from the salon. The only thing I was offered was to come in again for a FOURTH time to have someone else take a look. I refuse to let a stylist who is not certified in this method touch my hair again. I expect that there is damage to my extensions due to the inappropriate application. My holiday photos are ruined, because my certified stylist cannot get me in before them. I would think incredibly hard before going to this salon and giving the owner who clearly cares nothing about her customers appearance or business.

I absolutely loveeee my results every time!! Bridget is the best and always gets my color perfect!!…read moreShe is so knowledgeable about hair and explains everything she does to make sure it is what I want! The whole staff is so kind and makes the experience so enjoyable!