I was very pleased and truly impressed with Critters Gone Urban. I highly recommend them. We had…read morethem live-trap a woodchuck/groundhog who was damaging our porch. We also had them perform a bat inspection. Critters Gone Urban was thorough and professional in both cases. But, what truly impressed me was how open they were with their insights and knowledge. I learned a lot! I felt they were a good value and will definitely call them again if the need arises.

They seem to be out of business. Their 779 number doesn't go through, and the secondary number is…read morea voicemail that is not responded to. Don't bother. They came out to our home in July 2018 for a vole infestation at our newly-purchased home, but didn't really do anything but confirm what was causing the damage and suggested we wait until after winter to do anything, because "it's an expensive hassle", and maybe they'd freeze to death. Thankfully, they did, but it took 2 years to repair the damage, and we paid a $250 consultation fee for nothing. Tim was recommended to us by someone who'd had great results from him in the past, but maybe he was getting burned-out by the time we called. I was optimistic enough to try calling again in 2026 for a groundhog removal, and that's when I ran into the issue of no calls being returned and the non-working secondary number.

Well if you want pretty much instantaneous carpenter ant "acute infestation" in your kitchen to…read moreSTOP, this is your place. Happened this morning. Haven't seen any ants since he left. What can I say? Problem solved. Thanks!!!!

Terry was prompt, courteous and professional. He found the source of my mouse problem and took…read morecare of it. Great job.

We own an Airbnb and recently had an issue with carpenter ants outside of the home and flies inside…read morethe home. I called Brandon at Rock River Solutions and he was quick to respond to my call and had me on his schedule right away. Took care of the issues in one singe visit. Price was very reasonable too! Highly recommend.

Great knowledge, excellent service and competitive prices. I'd recommend Rock River solutions 100%…read more He also found a way to fully communicate in Spanish the problem and solution.

Good experience. We used Raven for mosquito abatement and enjoyed the outside patio all summer this…read moreyear. That was a first. Will use next summer.

Matt has been working on getting rid of my basement mice problem and is professional and courteous…read more He took my call during a weekend when I had caught a mouse and gave me good advice. He is very knowledgeable in his field and I recommend him to anyone looking for affordable pest control.

Steven came out to my home and did a poor job, I still have mice after he had come out twice and…read morethe second time he came he sat in the car for over 2 hours before telling me my house was resealed. On top of that the work he DID do looks terrible

The mice pros were amazing. We had mice running around at night in our walls. They came out and…read moresealed up the whole house to keep them out. Can't thank them enough for helping us get a good night's sleep! Highly recommended!

Amazing company to have help you in time of need . Nick can save the day as I would put it. Day or…read morenight he is willing to help evict the unwanted friends that visit. He is knows what he is doing and will follow up to make sure you are happy with his service. I highly recommend him to any & everyone! Thank you for a great job!

Excellent, fast, affordable service. I would recommend this company to anyone with a critter…read moreproblem, can't thank them enough.

Review is my personal opinion based off of my own personal experience:…read more Almost killed my Great Pyrenees by, in my opinion, negligent placement of poison within the dogs obvious reach. Use of many chemicals. Does not go in attic. Does not do thorough inspection of whole home. SOPs in my opinion do not account for safety of animals at home. If you have pets my advice is to AVOID!!

have no idea what I'm even paying for. paying for their services for going on a year. house still…read morehas mice. still getting ants and earwigs. I even noticed the traps outside that were supposedly just checked and refilled that I was charged for are just laying there open. I have to miss work anytime I complain about the inside because they don't gave me reasonable notice ahead of time. so I'm paying for a joke of a service and using up vaca time for the inside to be done. which by the way when I first complained that I had ants, the guy seriously only sprayed under the sliding glass door. no where else in the house. had to call back heated the next week because of course now the ants are in all rooms of the house and threaten to take my money elsewhere if they didn't provide professional service, services that I'm paying an arm and a leg for. so yet again had to miss another day of work. this company is HORRIBLE!! Lazy and unethical

We've called Pearson twice for emergency calls. Last year after a bad storm took out our sump pump…read moreand this evening because our AC/HVAC system was leaking in the basement. Both times they've come to the rescue within only a few hours! Last year was 2 hours and someone was here and today our Pearson guy moved things around and was here within 30 minutes! It's worth every bit of the extra pay for being hours after the workday and I can't thank you guys enough for your above and beyond service! The guys we've had come out have been really professional, kind and knowledgeable! Thank you again Pearson!

I had Pearson Plumbing come to my house in Rockford for a sewage backup in my finished basement…read more They were dishonest and incompetent. They claimed to have run a 2" blade 100 feet in a blocked pipe and said it was "Good To Go." The sewage back-up continued and two subsequent plumbers said Pearson could never have run a 2" blade 100 feet. Pearson came back to correct the issue, but did not have the promised hydrojetting equipment needed for the job. This was a waste of our time and money! Pearson could not find a clean out drain and wanted to charge extra for a different "access". Our new plumber easily found the clean out drain in the bathroom. BUYER BEWARE!! USE A DIFFERENT PLUMBER.

Not reliable. Mixed results. Been dealing with this company in a commercial property.Dont have time…read morefor incompetence.

I've had rose come to my one bedroom apt complex 3 times it's been treated. The African American…read moreman comes and keeps saying I don't have bed bugs but he comes during the day and I find them at night. I just found a little one in my bathroom. He doesn't even listen to me where I seen them. Said they might be mites and doing a treatment outside would help but wouldn't get rid of them.I want them gone! My two bedroom at Westport Village never had them. It's been almost a year I've been dealing with the bed bugs in my one bedroom. Like why would I make up I have bed bugs!? I don't self treat or anything. I just want them gone! I'm scared if I move they'll come with. I really can't find where they are. I find them by window seals and sliding door. Also, the apt above me had them before me and I was never informed. Poor manager at Westport. Maybe a different service needs done like heat treatment? Cus this dusting maybe helped a little first time but after that it didn't. The manager said they don't do heat treatment cus they aren't liable for my belongings. I don't care about my things at this point. Your workers need to take they're time! Especially the man guy. Sorry don't know names. I just feel like he doesn't value his job. Just comes in and looks a little and says oh that might be a sign of them but definitely not bed bugs. Every time.