We have been a customer for decades, which included 4 - 5 residences over the years. This included rentals and my mom's home. The service has always been good. Recently, we had service to restore heat at a rental, and when I received two bills for a return visit within 24 hours due to still no heat, I called their office to inquire. Jessica was argumentative with me, and very rude. She blamed me for not immediately buying a filter even tho she had not explained that it was the cause of the problem after the initial visit. There was no apology for her lack of communication to me. Again, so rude to me on the phone and kept arguing that I should have known I needed to put in a filter or the furnace would not work. Wilds has lost a loyal customer. We will never do business with them again. read more

I had a gentleman come to my home to quote on extending heating/cooling ducts on 3/16/23 for a 3 seasons room. He convinced me the best way to go would be to install a mini split. After 30 minutes of explanation and questions he said he would get me a quote.. after hearing nothing afterwards, I called back on 3/21/23 and no one knew anything about a quote... they called me back and said they would have to send someone else out to look at it! My time is valuable as well. I am/was a customer of theirs but will go elsewhere now. read more

Had my water heater replaced this morning by a great team of professionals from Wild´s. It was my first time using them, but it won´t be the last. After I bought the heater from Home Depot, I called HD´s service number for installation. I almost fell off my chair when I was quoted a $978 flat rate for installation. I then called Wild´s and easily got an appointment for the following week. The guys today stayed for only 1 hour and 20 minutes (@ $95/hour) and didn´t need to replace any parts. Not only did they do a great job, but they were very efficient and courteous. They even came back to my house to take the heater to the landfill for me. Of course, the price was right too. I´m very glad that I called Wild´s. read more

Easily scheduled a technician visit. Technician was friendly and very qualified in addressing several issues. Jessica in the office was very helpful too! :) Issues all addressed and remedied in one visit. I do not often write reviews unless experience is very satisfactory or poor to steer people toward or away. read more

Over charges on Parts and claims that the overcharging is because we have to pay for the convenience of the part being in the warehouse. If it had been $10 that would be something, but they charged us over $200 on a part that is worth $65 read more

HVAC system keeps failing. Call them out, they charge me 100 dollars to find nothing, reset the system, and leave. Been going on for few years, sometimes twice a year. 6 yr old Bryant system that is now out of warranty, has never worked correctly. These guys have never found out why and have lost the opportunity to replace the entire system board under warranty, thus will cost me a small fortune to have done. Needless to say, i'm pissed off, at not only this company, but Bryant as well. read more

This company is wonderful! They are reliable, experienced, professional, and caring. They did several large plumbing jobs for me and I was very pleased! I highly recommend Wilds! read more

I had them rough plumb my bathroom in my basement which included a lift station to pump the waste to my septic tank. The plumber was consistently late, in a hurry, provided unsatisfactory work( had to come back to re-plumb some drains and just plain sloppy), the plumber rarely called me back for appointments and questions, and left a mess! I would NOT recommend this company for plumbing! read more