Attentive service, love the bike shop guy he's really knowledgeable and you can see that he is very…read morepassionate about what he does. Came in today to buy some shoes a sweater and to inquire about my bike. Got everything I needed and was very happy with my experience. By the way the bike shop is upstairs.

This store seems to always be busy. I like that they have a pretty good selection of many items and…read morethey have lots of good, well know products. We usually stop in during the holiday season for any last minute ideas. The check out service is okay. It's kind of a weird setup almost forcing a line longer than it needs to be. Prices are fair.

buckle your seat belt…read more I brought my 7 year old son into the store to buy a baseball bat. They have a cage for you to try out the bats. My son fell in love with one of them. The employee near by said that she could offer me the bat at a discount since there were no others available in the store. She asked her manager. This manager, Brandon, had zero customer service skills. He never said hello to me, didn't make eye contact. He said, "nope you can't buy that because it's probably available online" If this is Dick's policy, okay. It's a stupid one. I may have said, barely above a whisper, "that's bulls**t and you know it." Then he stepped up to my face and began berating me about my parenting skills. What?!? We then went to a nearby dick's and they at least 20 of that bat. (Would have been nice to be told this by instead of "it's probably online") ive worked retail - when you are out of inventory, you can buy the floor model. Further, they had at least 50 youth bats n the cage (all with prices, barcodes, etc) and, get this, 4 youth bats in stock. The policy aside, the rudeness was completely unacceptable. (Btw - here is a picture of the number of bats, same type, at a store 2 miles away.

I had a positive experience. The staff was nice and friendly…read more Improved service, fast checkout, good selection, and reasonable prices.

Came here to buy running shoes and training gym shoes my wife, but they did not have the cloud x4…read moreshe was looking for. So they did not have On Cloud shoes at all. We did buy my On Cloud shoes at the Ohio location so we are just gonna have to drive to that one.

Went to get a pair of cleats for my grandson. There were two unfriendly young men there working and…read moreno other customers. I have no experience buying cleats. So I had some questions. All questions were answered with one syllable words. Finally, with the lack of information, I was still able to choose two pairs of shoes. When the young man came back with the shoes, he dropped both pairs on my seven-year-old grandson's lap and walked away. The lack of customer service and consideration was mind-boggling. We're from California and I've been to many Dick's Sporting Goods, but never have I had the rudeness and disrespect that I experienced at this store. On top of that they had very few choices of soccer shoes for young male children. Needless to say, I won't be back to that location.

The dressing rooms are so filthy, the dust on the floor is so thick dust there are actually dust…read morebunnies rolling around. Looking up on the the top of the dressing room you can see the pile of dust. I coughed the entire time I was in store, after leaving the dressing room. Not to mention the trouble services I received when I went to the counter to return them, since the store did not have my size. I was told I would have to wait in two lines, even thou the young lady at the counter to order me new ones was not waiting on anyone. She had me wait in line to return them with a cashier, only to call out to the cashier I can return those and order the new ones. After she had me wait for 20 minutes to get to the cashier. As I was walking out I saw a gentlemen and asked him if he was the manager and he said yes. I brought these matters to his attention and as he was walking away he said ok I will take care of the matters with no concern. NEVER AGAIN

Bought a punching bag and got home to find the spare air…read morebladder was missing from the box. Store phone number is fake. The employee distracted me from reading the box that said extra bladder included ( should a checked ) . Bats were flying around inside the store . Better off with Amazon .

It's a Dicks. Reliable. This is actually a nice store and very well kept and clean!! No pretty big…read moreCarhartt selection which is cool!

With the pandemic I knew I wouldn't be going to our gym anytime soon. Our couch was getting a nice…read more"Annette" sized divot and my joints were getting stiff. I needed to start moving again. I'm not big on running outdoors so I cleaned up the basement and began my research on treadmills. Eventually I found a good, mid priced folding treadmill (Sole F80) that they carry at Dick's and waited patiently for one to come in stock somewhere in my area (treadmills are understandably hard to come by these days!). You can set it up to be notified if one comes in stock at a set location. It I was open to picking up anywhere in the Metro so I just checked every morning on their website. Eventually after a week, one ended up at this location in Canton and I made the purchase! It wasn't available for delivery but curbside pick up was an option. After some measuring I realized our Escape was not big enough for this but luckily my aunt's SUV could make it work. So we headed over together to make the pick up. Curbside is easy--pull up, call them to let them know you're here. They check your ID and purchase email with a large item like this. Then two dudes came out and, after much hard labor, got this massive box into our car. So major snaps for the heavy lifting they have to do on the regular for purchases like these! On our way home I started to sweat thinking about getting it into OUR house alone, and wished they had offered the delivery/assembly option, but luckily with the help of family (and our unsuspecting neighbor who got roped in by being in the wrong place at the wrong time!) we got it down stairs. Putting it together was super easy and I was able to do it alone. I still wish they offered assistance tho, I was so worried someone would get hurt moving this 300lb beast down the stairs! But that's the only criticism I have about the experience. In the end the treadmill is great. It's a fantastic build and Dick's had it at the manufacturer's price. No additional fees for curbside pick up either. I got two weeks of getting back to shape on it before twisting my ankle walking to my car today, haha! But I look forward to getting back on it as soon as I'm healed. Highly recommend purchasing an equipment piece from Dick's. But make sure you can accommodate pick up and moving should delivery not be available in your area.

Everything is stock. Everything is organized. Plenty of staffs in contrast of other comments. Maybe…read morebecause it is summer and more people are working. Their website do have better discounts sometimes. No complaints

Plenty of merchandise but no staff! And the fitting rooms need some major attention. The new Dicks…read morein Ann Arbor will blow this one away.