Polite, professional. Seemed pricey to my guest from Frederick…read more Wonderful dog in front office.

I noticed lot's of steam from anti freeze chamber and other places in the engine of my Chevy Cruise…read more2014. I was told it would be ready " by the end of the day " it wasn't. This could have been a serious problem for me. The next day a noon work was completed for $ 1524.26. For the work described that seems way too expensive. I should have negoiated a lower price, as I've done in the past with other shops. Charles B.

I found White Flint Auto Repair on Yelp and read their excellent reviews. I'm happy to say this is…read morea trustworthy place that charges very reasonably and is priced better than other repair shops in the Rockville area (yes I actually compared). I've had my oil change done here in under an hour and now I'm currently having a few filters replaced. I did a walk in around 9:36 AM today (essentially my only free day) which was nice since they really just accommodated based on my scheduling needs. I would recommend paying cash or debit card to prevent Any additionally charges using a credit card. Otherwise, I'm very happy with their customer service, affordability and honesty. Would definitely recommend to others and return for future car needs.

WFA was started by Juan and ALWAYS provided honest, solid work. Since he sold it, I have lost…read morefaith. The last two times I brought my 2009 Honda CRV in I specifically asked, "Please do a total overall check and let me know what is needed so it well and safely." The last time it was in, just a month or so ago, I asked if all is well, it's good to go, etc. BUT this weekend we found one of the brake pads completely gone - having it towed to a different shop now. Per my ask, WFA should have seen the pad was low and let me know. That's what I asked for and, Juan, would ALWAYS tell me; "This needs to be done now or you've still got some time." The new owners just say you can't predict what's going to happen. Sure, but break pads?!?? That should be obvious. Will no longer be bringing any of our cars to WFA. A dynasty has been lost.

I am the owner of a 2021 Jeep wrangler... my fifth wrangler since I was 16. These days we all know…read morehow expensive it is to keep your car running safely ... parts, labor... it's stressful but today I found RODA. I brought my baby into RODA in Rockville, Md and I cannot find the words to describe how happy I am! From booking my appointment ( I was actually driving to the shop) arriving within 2 minutes, taken in immediately, diagnosed, tires rotated, car washed and vacuumed ... I drove out only paying 40 dollars! WHAT?!? Nowhere will you find a car shop who charges only 40 dollars for a tire rotation, diagnosis, given future plan...( if my issue is not fixed from rotation) and a car wash with interior vacuuming!!! From customer service from Michael and Rachel to the technician JoJo who worked on my car.... I am beyond thrilled to have found this shop! Kind people who understand the issues revolving around expensive parts and labor... they get it.. they are amazing at RODA! Ten out of ten stars from me and I will go nowhere but to RODA for any issues I need fixing for my wrangler! Thank you isn't enough!! Kathryn Looney

Last Thursday I requested an oil change Service on the website that it was available to be picked…read moreup at 6:30 pm Return by 730 P.M. The next day I will see your day message that the Service could not be formed them. Please call them. I called them and they said they could pick it up Saturday morning between between 930 and 1030. Pick up pursue Brad in late but she arrived at 10:30. Just a young lady. No uniform. No ID Card. Calling me to tell him if she's here to pick up my car. As far as RODA that's very unprofessional. How am I supposed to trust a $40,000 Car to person to shows up? It says give me your car. I took a picture of a drivers license and add her my Car Keys I received a text about 1115 in the morning to take my car had arrived at the Shop 1230. No update 130. No update, so I called the Shop and they said it was in the key to be worked on. 230. No update. No response from the road to Shop. I caught an Uber to the Shop which had my expenses. $14.75. When I arrived at the Shop, there was five guys in the lobby. Just seen around. I think they were employees. And when I asked her about my car they gave me this. Oh shit look and he said oh, they're about to pull it in. The time was now three that day and they asked me if I wanted the Service after all. And I said hell. No it took you four hours not to do an oil change. That's upsurd . Give me my Keys. I fed a complaint on the road to app. I received your text and someone was gonna reach out to me. Today is Wednesday, February 11 and no one has ever reached out to me. I will never use a Service again. Worse Customer Service experience I've experienced ever, and I will badmouth this Company on social media to all my coworkers to all my acquaintance to everybody. Very very unprofessional for a business that trying to start up. By the way, you're $60 oil change out to have it done at Mr. Tire the next day for $49.95 Go figure!!!

I want to start by saying I have never written a review online before, but felt compelled to in…read morethis case. I've brought my Honda civic to this shop a couple times now and am so impressed by their integrity, expertise, and customer service. The last time I brought it in, my exhaust mid pipe and resonator needed replacing. Since this is a fairly expensive repair, they quoted me a price but also referred me to another shop nearby that may be able to do it at a lower price. This is how you earn a customer's trust! I have referred many friends and family to this shop and will be relying on them for all my auto needs in the future!

Have been in business over 20 years, reliable, friendly, quality workman ship! Competitive pricing…read morewith out compromise of quality parts! They focus on Japanese cars but can work on ANYTHING!!! Able to do small jobs like oil changes and bigger jobs that not all can handle, but will give a great diagnosis or assessment on all vehicle for your benefit!! Recommend to EVERYONE!!!!

I took my 2006 Toyota Tundra to The Car Doctor for a diagnostic and maintenance inspection, and I…read morewas extremely impressed with the level of service. They provided a detailed, easy-to-understand report showing what needed immediate attention and what items may need to be addressed down the road. What really stood out was their honesty. They never tried to upsell me or pressure me into repairs that weren't necessary. Instead, they took the time to explain everything, prioritize the repairs, and let me make an informed decision. It's refreshing to find a shop that's focused on helping customers rather than selling unnecessary work. If you're looking for a knowledgeable, trustworthy, and professional mechanic, I highly recommend The Car Doctor for all your vehicle needs. I'll definitely be bringing my other vehicles here for future maintenance and repairs!

10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.

My wife and I are seventy seven years old. We have "seen it all". RAC is by far the BEST…read moreautomotive facility we have ever used to service our cars, both high end and mid level vehicles. Jeff and Marcus are honest, professional and knowledgable about a wide range of automotive matters. When we take a car to RAC to be serviced, we know the work will be completed properly to maintain the car in top condition. We have never had to take a car back for a re-do Each visit, RAC does a full inspection of the vehicle and tells us what work is necessary and what issues need to be monitored for future consideration, They never recommend work which is not necessary at the time the vehicle is brought in for service. And although not required, the staff loves my wifes "goodie" package as extra compensation for a job well done!

I made an account specifically to leave this review. Generally not a fan of this kind of thing, but…read moremy experience was very different than the reviews here. I came to the shop to diagnose an issue with my brakes (1) which was never resolved. Then (2) they left the car with a new issue, and refused to reimburse the cost of repairs. The folks are super nice over the phone. I was excited to finally try to locate a reliable shop that I could trust and consistently work with. Thursday 4/23 I dropped off my car with the request to try to diagnose a loud screeching and feeling of grittiness I felt when braking. These brakes and rotors were recently replaced, so I was concerned. I asked for the car back Tuesday or Wednesday the next week. Monday 4/27 Due to an unexpected work commitment, I had to pick up the car early. Jeff still took time to warm up the brakes and identified there was as issue, which we agreed would be identified by an hour of labor the next time, in which the shop would take apart the brakes to investigate. I greatly appreciated this. Thursday 5/7 Dropped off the car at night. No issues. The shop confirmed over the phone they could get this done by Friday evening. Friday 5/8 I get a call from a staff member saying that their tech had driven the car for 10 to 20 minutes, and heard and saw nothing. After calling back, I requested another individual drive the car longer to warm up the brakes. He confirmed he had done so, and saw no issue. That evening when I picked it up, I saw the shop had driven the car for a total of 1.4 miles - clearly someone here was dishonest. I also noticed the 'check tire pressure' light was on when I picked up the car, but thought nothing of it as when the tires are removed, this alarm has to be reset. Sunday 5/10 I check the tires early morning, and see one of my tires is flat. Not only had the shop lied about driving the car, they had clearly punctured a tire and left the mess for me to clean up. I was forced to cancel prior commitments on my end and pay out of pocket for this issue. Monday 5/11 I contact the shop expressing frustration about the issue, and ask them to reimburse the cost of the tire, a bare minimum courtesy, as this also had serious financial work implications outside of this issue. They tell me that "we never even took the tires off the vehicle to inspect the brakes". I'll allow you to make your own judgements. Have a good day.

We take all our cars here for maintenance and repairs and will never go anywhere else again if I…read morecan help it. The service is honest and reasonably priced, and you're not constantly being upsold on stuff you don't need. The shop will also have a conversation with you about what they've found when doing maintenance, what needs to be addressed today, and what can wait. You can schedule appointments online for oil changes and maintenance. Don't come here if you are looking for a fancy waiting room and shuttle service. Do come here if you want honest service, straight talk, and mechanics who actually care and will fix your issues. I suggest bringing a ride if you can - easiest place to park is to turn to the right immediately after entering the lot and parking on the side, and then walking to the garage. We've had great experience with Hondas and Toyotas.

When needing major repairs on your car, it's important to do your research. One place wanted $1600…read morefor brakes n rotors!! Ah no!! The quotes I was getting from all over the county were almost 2x as much. One place was more than the dealership. Once I contacted Hoons, I was given a quote that I felt was fair. I read all the reviews from Yelp n Google. Almost all 5 stars reviews. He has a small office and waiting room, and coffee machine. He doesn't try to upsell you unnecessary stuff. I will say this, you need to make an appointment. Get there when it opens at 8. He does a great job on Euro cars especially Volkswagen... Tell him Shelly Sent ya!!

Perfect Auto Repair & Tires (Calverton,MD)…read more 1 star because I have to give a star but if I had the choice to leave no stars and just a warning. I went there to get two used tires. I was told they were going to put the new tires that I bought from them as my *front 2 tires* When I got home (I live 8 mins away from that place) my dashboard was alerting me that my tire pressure was dropping. I realize my *front passenger tire* air was deflating, it had a nail in it so I went back to address the problem. I was told they didn't have another tire to give me but could give me a discount of $15 and patch the front passenger tire (the tire I bought from them) I then stated I did not pay to get a patched tire (for that I could of had them patch my own tires versus replacing them) which would have cost me $25 to patch. I bought each tire for $75 each!! They said they could put my old tire back on since they did not have one to replace it. I told them to give me a second to figure out what I was going to decide (2 mins later) they magically found a tire to replace the one they had sold me. I leave once again and 20 mins later my *passenger front tire* was airing out slowly, I took it somewhere else and to my surprise it had a nail in it too!!! Coincidence I think not! Clearly we all know what happened. Be careful ladies!!!

they make me expend $ 1.600 dollars on my car and they didn't fix i went back for warranty and they…read moredidn't found the problem the last thing they told me was. i have to change couple parts on my car the new cost another $ 1.600 dollars that's to much for me with them i lost time and money the mechanic people they have don't have enough experience

The DPS Automotive shop is amazing. Quick and efficient. I look forward to bringing all my vehicles…read moreto DPS. It is always a challenge finding a trustworthy mechanic. These folks are honest, great automotive technicians, and amazingly affordable. Finally, a mechanic we can trust!! See for yourself.

Excellent response time to request for service. Very friendly staff, service was quick and…read moreefficient for my problem. I felt respected treated with utmost courtesy. I would recommend DPS with no hesitancy.

I don't usually leave negative reviews, but this experience was frustrating enough that it needs to…read morebe shared. My husband stopped by our neighborhood Shell Gas Station (right across from Montgomery Mall) this afternoon just to put a gallon or two of gas in the car. He went inside, paid with Apple Pay, and then headed out to pump - only to find that the pump wouldn't dispense any gas. (For context: my husband and I are genuinely kind, easygoing people; we're the type who will happily hold the door open for you, say "thank you" - we both just want to make everyday interactions a little better for the folks we interact with day-to-day. That said, y'all have got to know that, when he went back inside to ask about the issue, it was done politely and respectfully.) Unfortunately, the response my husband received from the (unusually slender) attendant upon re-entering the Shell station was anything but. He immediately brushed him off with, "Oh, uhh, it's...pending, you need to wait," in a tone that my husband labeled 'dismissive and unnecessarily rude'. My husband waited a few minutes and asked for an update; maybe the system did need to reset and reboot. However, instead of being reassuring or helpful, the attendant snapped back and yelled "I told you, you need to wait!" Meanwhile, the charge had already gone through on his card - no gas, no explanation, and no sense of urgency from the attendant to resolve the issue. Just poor communication, and even worse customer service. (That says a lot; it's rare that my husband, who is incredibly patient and compassionate, gets genuinely frustrated.) What really stood out, though, was another customer stepping in. A complete stranger offered my husband the remaining $5-$6 worth of gas from his own pump. That single act of kindness said more about customer care than anything the attendant did and offered. In the end my husband was charged, and didn't receive the service he paid for. Between the lack of accountability and the blatant attitude, he concluded that it was an extremely disappointing experience all-around. We both strongly recommend going elsewhere, especially when there are cheaper (and far more customer-friendly) options nearby.

Overall, this Shell was a good experience. It's clean and all the pumps work. It's right off the…read morehighway making it an easy spot to fill up.