They have a new groomer here! I love that I can leave my dog here for the day and that she is well…read morecared for. In addition to that, they have a new groomer, Erick, that has bathed her a couple times and also does fur cuts. We have been having issues with burrs in our backyard getting stuck in her curly fur (she is a goldendoodle) and he took care of that for me. Now we are set for the summer, and I don't have to worry about digging out burrs on a daily basis. This service makes it so convenient for our family. Plus: Convenient, knows what he is doing, reasonable cost Cons: can't think of any.

The facility itself is beautiful, clean, and clearly well maintained. However, the pricing…read morestructure is extremely high and continues to increase. Boarding is now (February 2026) close to $100 per night for a small/medium dog, which already places it on the higher end compared to other facilities. In addition to that, there is a flat $35 late checkout fee and a $25 same-day reservation fee! The added charges feel excessive, especially when availability could simply be declined if they are fully booked for boarding that day. (Like other facilities) Pickup and drop-off window times are very limited, particularly on weekends with verrry little flexibility. Communication can also be frustrating, as phone calls often go unanswered, and reminders about pickup times can feel overly aggressive. While the facility is aesthetically impressive, the overall cost and rigid policies, staff may not justify the value for many pet owners.

Wag Hotels is the absolute best! I may never forgive my parents for picking me up so early. The…read morestaff treats me like absolute royalty here. I got belly rubs on demand, endless attention, playtime with new friends, and enough treats to make me question whether I should permanently relocate. Every time I walked in, the humans here knew my name and acted excited to see me -- which, as you can imagine, is exactly the level of celebrity treatment I deserve. The place was super clean, safe, and smelled surprisingly good for a building full of dogs making questionable life choices. My parents also loved getting updates and photos of me living my best life while they were away pretending to miss me. (Jasmine, Christina, Ericy, Iliana takes the best selfies of me!) By the time I got home, I was completely exhausted from all the fun, zoomies, and pampering from the staff. 10 out of 10 I would definitely board again and cannot wait until my next visit! Sincerely, Zorro

I've now attempted to tour this facility twice during the hours listed on your website…read more The first time, I was turned away because it was a "holiday week." However, it was a Saturday, and the actual holiday was not until Monday. Wanting to avoid another wasted trip, I called this morning to confirm that tours were being conducted and nothing was needed like an appointment. The person I spoke with confirmed that tours were available between 10:00 a.m. and 4:00 p.m., which matches the information posted on your website. When I arrived, I was informed that I could not go on a tour because the manager was not there and had to take a dog to the veterinarian. Apparently, no other staff member was able to conduct a tour. However, nowhere on the website does it state that tours are dependent on a specific individual being present or that only the manager is authorized to conduct them. Had that information been disclosed, I could have avoided making a second unnecessary trip. When I explained to the front desk employee that I had specifically called this morning to confirm tours before making the drive, she suggested that I may have spoken with a call center because she had been the only person answering phones all morning. I clarified that I had been transferred directly to the South Bay/Carson location and confirmed that this was the location I called. She repeated that she had been the only person answering phones. I then asked what I could do differently next time, since this was now the second time I had been turned away despite following the information provided. Her advice was to call ahead and specifically ask for the South Bay location--which is exactly what I had already done. When I asked if there was a direct phone number for the location so I could avoid this issue in the future, I was told there wasn't one. At this point, I will not be returning. Being turned away twice despite making a good-faith effort to verify tour availability reflects a lack of organization, communication, and courtesy toward prospective clients. If a facility cannot provide consistent information to prospective customers, it raises concerns about reliability and the overall experience I could expect if I entrusted my dog to their care.

Excellent care and clean facilities. Prices are good too!…read moreHighly recommended!! It's a great place to socialize young dogs!

My fur baby has had boarding here several times from 3 day to 7 day stays. She is always happy to…read morearrive and often tries to go back in when I pick her up. It's difficult parting but having the cameras help with my own separation anxiety. I do wish there was an outdoor area for them or artificial grass area so that the doggies know where to go potty versus random areas in the room.

Exceptional training program and an outstanding selection of protection dogs, ranging from Malinois…read morecrosses to purebred German Shepherds with top-tier bloodlines. The facility is excellent, and the staff are knowledgeable, professional, and clearly dedicated to their work. Thank you for helping me find my new pup--I couldn't be happier.

I would definitely recommend this place. This place is been a savior for my dog. She did have…read moretrouble with obedience and lack of impulse control and the trainers here have helped tremendously. She is growing up to be what we want in a dog, especially with her breed, she is hard to train and shit. They have done a great job. All the trainers are great and I don't think that they do boarding. It looks like we we're gonna try it if the training didn't work out, but I did. Leticia is wonderful. She's always very welcoming and we definitely recommend to anyone who is thinking about training we tried Petco. We tried PetSmart and nothing worked until we came here.

I am very happy with my cat sitter Michael! My two cats were well cared for during the two weeks I…read morewas gone, i will use this service next time I travel!

My puppy, Teddy, had an amazing stay with Melissa and her doggo Lilly! This was his first overnight…read moreboarding so I was very nervous but they posted pictures and sent me videos of Teddy which I appreciated. I appreciate that it's more local and low scale compared to other pet boarding places. My puppy can get overstimulated with a lot of dogs in a small area and can be intimidated with big dogs so they took that into consideration and just had one puppy companion and a turtle haha! The area in which he would stay was clean, well secured, and perfect for tons of play and naps. He came back happy and pretty exhausted from all the playing. That's all I could ask for! I will definitely be using their services again if I need overnight boarding :)

Let me start by saying I would give Juan and his team a 100/10, and here's why:…read more When I was looking for training for my 4-month-old Cavapoo, I did a lot of research before making a decision. From day one, Juan provided exceptional customer service. He was never pushy, took the time to explain the training process, answered all of my questions thoroughly, and was always easy to reach whenever I needed him. I ultimately chose the 5-week off-leash obedience program. As difficult as it was to leave my puppy for that long, it was absolutely worth it. My dog came home calmer, more confident, and with a much better understanding of commands such as stay, down, place, come, yes, and no. She listens significantly better and is clearly more focused and well-mannered. Oh and let me not forgot to mention she is now crate trained and potty trained. She now sleeps comfortably in her crate and understands that potty time happens outside. The facility itself is beautiful, private, and extremely clean. I also want to give a special shoutout to Dom for the incredible care and dedication he showed my dog during her stay. If you're considering professional training for your dog, I highly recommend reaching out to Juan and his team. The investment was one of the best decisions I've made for my dog. and I'm so grateful for the foundation they've helped build for her future.

The DOGGO USA team has been a wonderful experience for my dog, Ringo and myself. Ringo completed…read moretheir 8-week Board and Train program in December 2024, and the results have been truly impressive. The program focused on comprehensive obedience, off-leash reliability, recall, and behavioral modification, all through individualized and consistent training tailored to Ringo's specific needs. Juan and the entire team are amazing--compassionate, trustworthy, knowledgeable, and genuinely caring. They took the time to understand Ringo and worked patiently to help him build confidence, improve behavior, and develop reliable obedience skills. It was clear throughout the process that they care deeply about every dog they work with. What stands out most is the level of professionalism combined with the love and attention they give each dog. I felt completely comfortable trusting them with Ringo, and the communication throughout the program was excellent. Even after training, I continue to bring Ringo there for daycare and boarding, which says everything about the confidence I have in their team and facility. Ringo is always happy to go, and I know he is safe, well cared for, and in great hands. If you are looking for a team that delivers real results while treating your dog like family, The DOGGO USA is the place to go. Our experience with The DOGGO USA has and continues to make a lasting difference in Ringo's life. We are grateful for everything they have done for him. Highly recommend The DOGGO USA to anyone seeking training, daycare, or boarding services.

At the last minute I had to find a pet sitter and found Fancy Tails thru social media. After…read moretalking with Tracy I realized she is a true pet lover:) because my Bruno is a Service Dog I knew she would take good care of him, and he'd be safe and happy. After I spoke with Tracy I told my friend that I was going to the event with and he said "I know Tracy, she is highly recommended and has a stellar reputation with taking care of our furry friends. While I was at my event she sent lots of pictures while he was on his walk and hanging happy with his new puppy friends, it gave me peace of mind. She even offered to pet taxi him back to me when I returned home. 5 stars to Tracy & Fancy Tails

Tracy watched Princess Buttercup while I was having surgery. As the name says, she is a Princess…read moreand requires such treatment. My dog is super picky who she chooses to like and be nice to, and Tracy took her in with open arms to help me out during my time of need. She's local which I love and had so many great reviews online. This is also her only and full time job which was also very important to me when searching for the right pet sitter. I used a Vet Tech once, but I preferred Tracy over the VT because she has all the time in the world to spend cuddling with Buttercup (and she has vet tech skills)! I will be using her again. Grateful to have found Fancy Tails.

They never responded to my request for service they never replied to my voice mail or anythingread more

This place lacks so much professionalism. First, they have a person answering the phone who sounds…read morelike she's either asking someone for the answers or is reading off a script. Secondly, I tried to fill out the paperwork online and their website was glitchy and it kept saying I was missing a field, but I wasn't. Third of all, when I called to notify them of this and to ask if there were alternatives, and when we would be able to do a meet and greet, the girl on the phone was clueless, she just kept saying I will notify my manager and she will be in touch. I just didn't have a good feeling about this place and as much as I didn't want to, I ended up taking my baby to petsmart hotel since I was able to consistently get a response and check up on my furbaby when I was out of town.

Unclear what theyre looking for in a dog's temperament. Gave our dog 7 minutes, said he couldn't…read moretake queues from other dogs. Probably should've been concerned about the other dog growling. Apparently growling = okay. Being excited meeting new dogs in a new place = unfit temperament for this business.

I brought my 1yr-old puppy in for a temperament test, and within 5 minutes the supervisor came out…read moreand said she had "too much energy," was getting in other dogs' faces, and didn't respect boundaries. Let's be real, she's a young dog in a brand new environment surrounded by unfamiliar dogs. Of course she's going to be excited. That's exactly why people come in for these evaluations in the first place. If your facility isn't equipped to handle high energy or young dogs, that should be clearly stated upfront on your website. Instead, I paid $40 for what felt like a pre judged, rushed dismissal with zero effort to actually assess or work with her to get comfortable. What was more disappointing was the lack of care or professionalism. No one asked about her behavior history - other than does she not play well with dogs, supervisor didn't use her name, and she was immediately taken to the back with a slip lead and returned minutes later with a blanket judgment. There was no constructive feedback, no suggestions for training, and no guidance on how we could improve and come back. For context, she regularly goes to dog parks and plays off leash without any issues. Overall, the experience felt unwelcoming and transactional rather than thoughtful or supportive. Just a heads up for other dog owners, you may not get a fair evaluation or any refund if your dog doesn't fit their expectations. Which should be free, then if they pass you pay.

We worked with Tim to help with our dog, Rocko, and it was truly life changing for our family…read more We have a young toddler, and Rocko was resource guarding me, which was causing aggression toward her. It was scary and stressful. Tim helped us realize that training is not just about the dog. It is about teaching the owners how to create healthy boundaries, provide structure, and respond appropriately to each situation. That perspective alone made a huge difference. Since implementing what Tim taught us, Rocko is calmer, more respectful of boundaries, and much better around our toddler. We now feel far more confident and comfortable with the two of them being around each other. Tim did not just help train our dog. He helped us become better and more confident dog parents. We are incredibly grateful and highly recommend him to anyone dealing with behavioral issues or wanting a healthier relationship with their dog.

Tim is an exceptional dog trainer and an absolute natural with animals! He genuinely 'gets' dogs…read more Bean had trouble with leash-pulling and at times, large dog/squirrel reactivity. It was also difficult for us to get his attention with commands during walks initially. From the very first session, it was clear how patient, intuitive, and skilled Tim is. My dog Bean is 6 years old, and Tim showed us that age is absolutely not a barrier. Just as importantly, Tim taught me how to be a better handler. He broke everything down in a way that was easy to understand, empowering, and encouraging, and gave me real, practical tools to help Bean become a better listener and walker. With continued exposure, Bean has made tremendous progress, far beyond what I expected at this stage, and it's all thanks to Tim's guidance and expertise. Tim's calm energy, deep understanding of dog behavior, and genuine love for animals make him truly stand out. Bean is happier, more confident, and better behaved, and I feel so much more confident as a dog owner. Thank you Tim!!