After receiving a recommendation from someone I met at Jacksonville Naval Station, I decided to…read morelook into Health Pro Medical for assistance with my husband's VA claim. After doing additional research and reading the company's outstanding reviews, I felt confident reaching out for help because the process had become overwhelming for us to navigate on our own. From my very first phone conversation with Zara through our final appointment, the experience was outstanding. Pedro and Soraya streamlined what initially felt complicated and stressful into a process that was organized, understandable, and manageable every step of the way. For a very reasonable fee, my husband received a comprehensive evaluation, including imaging and an in-depth review of his medical history. After I forwarded his records, Pedro meticulously reviewed the documentation, identified the most relevant medical records, and prepared an exceptionally detailed DBQ and Nexus statement supported by medical research and clear clinical rationale regarding my husband's deteriorating condition. The professionalism, compassion, attention to detail, and efficiency demonstrated by the entire team were truly impressive. Every interaction was handled with care and expertise, and we always felt genuinely supported and informed throughout the process. I highly recommend Health Pro to any veteran or family navigating the VA claims system. Their knowledge, organization, and commitment to helping veterans made an overwhelming experience far easier than we ever expected.

Veterans: Submit a fully developed claim. Don't use services that cost an arm and a leg and don't…read moreprovide much value. This clinic will assess your situation and give you a fully developed claim to submit to the VA, and only costs a fraction of the price of other services that do not always necessarily provide all the necessary documentation. It's better not to leave it to chance. Have a recent diagnosis for your condition and submit all the necessary documentation. This way you won't waiting for months and you will get the highest rating possible for your condition in the shortest amount of time.

Dr. Sharma at New Life Surgical seems to really know his stuff. I recently attended one of his…read moreinformational seminars for bariatric surgery weight loss; which impressed me. I made an appointment for an initial consultation with him and went to that yesterday. He's a really nice guy and has long history of successful surgical experience. But unfortunately my insurance Florida Blue doesn't cover any sort of weight loss and I don't have the money to pay out of pocket, so my bariatric weight loss dreams ended there until I get a better insurance plan. Dr. Sharma was very kind and handled explaining things to me about insurance and giving me out of pocket estimate. If I ever do get better insurance that covers a bariatric sleeve I'll be using Dr. Sharma for it.

Dr. Sharma is a Godsend. I honestly believe he has saved my life. I was suffering from debilitating…read moreGERD and could barely eat or sleep. My weight had plummeted drastically to the point where I was skin and bones. My gastroenterologist kept telling me to take Pepsid but did nothing to address the root issue, which was a hiatal hernia. After several endoscopy sessions confirming the presence of a hernia he chose to just monitor the situation. I only wish I had found Dr. Sharma sooner. He took the time to listen to my symptoms, order the right tests and personally did my endoscopy. He discovered my hernia was much larger than my gastro initially relayed and I was scheduled for surgery soon after. His skill as a robotic surgeon is unparalleled. I did not have to take any pain meds post op at all and the incisions healed extremely well. What a blessing not to have any complications, something that speaks to Dr. Sharma's level of competence and experience. I am truly thankful and will be forever grateful for him and the standard of care he and his staff have shown to me. He has indeed given me a new life. I should also mention his facilities are spotless and state of the art. That in addition to the sweet and caring staff has always put me at ease. I couldn't recommend Dr. Sharma and New Life Surgical more for anyone who is suffering from any gastro related problem that requires surgery.

I've been to what felt like every orthopedic office in Jacksonville, walking out each time with…read moreanswers but no comfort. Here, it was different. The service was exceptional--friendly faces, professional hands, and something harder to measure: genuine care. They listened, really listened, and in doing so reminded me that healing starts with being heard. For the first time in a long while, I didn't just feel treated with surgery --I felt cared for.

Knee Replacement…read more Outstanding professional, highly dedicated, organized, competent, quality doctors, nurses, physical therapists, the specialist who prepared my leg, and all of the front desk technicians are superb. The quality care and reassuring communication helped me tremendously. I'd like to specifically thank Dr. Phillip Bell who performed the surgery, the nurses, anesthesiologist, and everyone else at JOI Baptist South for taking such good care of me before, during, and after surgery. My knee range of motion has improved dramatically the previous 5 days and is currently at 115 degrees. No more walker or cane and I just walked a mile today. It's been 5 weeks since the knee replacement. I have a new lease on life! Thank you very much. Sincerely, Richard

Very fast and quality care! Miryam, Ashley, and Dr. Menze were super nice and helpful. Went in for…read morestitches and was in and out in 30 minutes.

Nice small emergency room with security also helped facilitate my request for imaging on a cd…read more Staff was prompt and helpful

I have been a patient of Dr. Michael Stephens for almost 5 years now. I was looking for a doctor's…read moreoffice that is closer to home and that do their own lab test since I do not want to schedule another time to get my blood work down. Dr. Michael Stephens are always nice and professional. And i love the fact that I can get my blood work done the same day of my appointment! it's so convenient. as for their scheduling they seems to have a very decent schedule for patients (not sure for new patients). For now, I am very happy with the service I get here and hopefully my new doctor will stay here for good, the last doctor I had left and I really liked her.

I suffer from "white coat" syndrome (whether real or imagined) but I have gone to Dr. Stephens for…read more~20 years now and am so comfortable with his office staff and his care that it is now easy for me to go to the doctor. Everyone is friendly, helpful and kind. I travel a few miles out of the way just because this is the best care anyone could ask for.

Highly recommend this Dentist! We were traveling across…read morecountry when the worst thing happened. My fathers filling fell out and we needed to have his tooth removed. To make things worse it was Friday evening. We called several places advertising 24/7 However, all seem to be call centers and can only help you schedule an appointment for Monday with a provider. We're out of network and outta luck! Until we found this place. From the moment Lily answered the phone I knew we'd be okay. They got us in 3pm on a Saturday. Ashton is Awesome and made my father and myself feel at home (even tho we're more than 2,500 miles away) Dr, Shalabi was Amazing!!! Extremely empathetic to the pain my father was experiencing and more than gentle. He removed the tooth with such ease and a relaxed manner. And we were back on the road in no time. If we lived anywhere near here this would be our new place!

Not ever going back. Showed up the day before my apt to fill out paperwork and give them my…read moreinsurance information because I have a baby and wanted to be in and out. Showed up 10 minutes before my appointment time and waited for 40 minutes and said something to the receptionist. She then asked the other clerk to get my paper work finished. To my surprise I was called back 10 minutes later. Then the dental hygienist informs me that she doesn't have enough time to clean my teeth, only take x-rays. At this point I ask for a comment card or to speak to the manager. She tells me I can wait a little longer and talk to her, the manager was with another patient. I asked for my information back and left.

The wait was 2 1/2 hours. Patients are inside a small crowded room waiting to be tested for COVID,…read moreamong other things. To my understanding, this has been going on for a few days now. So, irresponsibly, they're keeping a small waiting room full of potentially COVID positive people for much more than 15 minutes together. If you didn't have it before you walked in, you could catch it there for sure. The only precaution is that everyone must wear a mask. In the hours I was there I didn't see any staff disinfect the place. Oh and the doctor is walking around with the same set of gloves on as she sees patients. No, she did not change her gloves upon coming into the examination room to see me. Normally I have no issues with this clinic, but today the whole thing was wrong. Irresponsible and unsanitary. Edited to add: management contacted me immediately after I gave company my feedback. They've changed the procedure for COVID testing back to appointments to minimize exposure. They also acknowledged doctor not changing gloves is not okay and will address accordingly. I am changing my review from 1 star to 4 stars after this new development.

This place is horrible. Came in very sick, without doing any test they said I had allergies and…read moresent me away with Zirtec and Flonaise. Two weeks later I don't feel better and now I am having trouble hearing. Probably going to be an ear infection.

Dr. Willens and his team are truly exceptional. Their level of care, patience, and compassion sets…read morethem apart. In a world where doctors often rush through appointments, Dr. Willens stands out for his attentiveness and willingness to truly listen to his patients. I felt genuinely cared for and supported during my visit with him.

Dr willens helped me when the VA took us VA patients out of pain management. Once again, goes to…read moreshow us, the VA cares little of what happens to veterans, as a matter of fact, they make it very clear, they wish we would hurry up and die. Hopefully under President Trump we will get treated like human beings again. But Dr Willens has been treating for 10 yrs, when I leave I do feel like he has really helped me. He listens and treats problem. Thank God for doc willens, if he was not here, he veterans would not have any where to go.