Dr. Rappaport has been my doctor since we moved to Florida 9 years ago. She is always attentive and…read moreactually takes time with her patients. She is not going to send you to countless specialists. It's a small office and she gets to know her patients on a personal level. And what's even better is she has now has non-invasive cosmetic treatments in house and Botox. I feel it's safer getting this done by a real medical doctor. And her staff has been with her for years. Her husband also is a doctor and shares office space with her.

Dr Rappaport is a great listener, smart, thorough, and most of all has a fabulous bed side manner…read more I'm almost afraid to write this review, because she's the best kept secret in Jacksonville. BEST DOCTOR IN TOWN, SHE TRULY CARES FOR HER PATIENTS.

Moved into this area about a year ago. Memorial was my hospital of choice. Since we have move we…read moreare 4 miles from Baptist South. What a change every thing is so new there. I make my appointments in the morning And get there two hours early. The Oasis restaurant makes the best breakfast in town. Made to order or self serve eggs bacon sausage , if rather, they cook up omelets any way ya want them. And best ever coffee. Next upstairs to Dr. Hassels office. First they adjust pacemaker , then visit with Doctor Hassel. He finds out what he needs to know and I am out of there. I had to take some tests and had to deal with Out Patient desk. They were very helpful and every thing was done with a smile and relaxed. Just super ! The one thing is interesting I think I walked into the Oasis restaurant and I am type 2 diabetes. I had a slight dizzy spell. The cook wanted to stop cooking and take me to a chair. Two nurses were there waiting for breakfast. They took over and carried my tray to the table for me. Tell me it is better some where else . sorry I won't believe it.

This Doctor's office used to be a favorite in town. Then my primary left to go to Mayo and with…read moreeach new Doctor, PA, nurse or receptionist the service and experience has decreased to the point where I now hate coming here and I am looking for a new Doctor, thinking of leaving Baptist all together. They order hundreds of dollars in tests without your approval, they try to double charge for wellness visits and the wait times are now running about a half hour. They don't apologize when they give wrong information and they treat you like they don't care. I am so disappointed in how down hill this office has gone because I used to recommend them a lot. Now I will NOT!

This is the worst office. You always have to wait your charts are never updated. Dr Roche doesn't…read morereview your chart prior to phone calls or visits. Definitely leaving after putting up with this for way too long.

Scheduling I would…read morenot say scheduling has been on the mark. My lab work was scheduled after my visit with the doctor, and then I received a text message advising that the date and time had been changed. Because I have low blood sugar, I cannot have a late-morning appointment. There were also three separate attempts to get my imaging orders sent to the correct location. While I did speak with some individuals who were professional on the phone, all of my imaging requests were routed through referrals, and that is where the process broke down. I understand that end-of-year volume may be a factor, but these issues have made scheduling unnecessarily difficult.

After being with this office and seeing different Drs. come and go, we always felt that the care…read morewas very good and caring. We always thought that we would never change Drs. or locations but we didn't have any choice this year. Be sure to check to see if they are still accepting your insurance or if they won't any longer, even though it's a major company. So needless to say like the Drs. before left for one reason or another, so did we. Oh one more thing, when we were checking whether our Dr. was in network during open enrollment, we were told that he was only to find out that was not the case when I called to schedule an appointment. Just a head's up to all patients.

Dr Townsend is awesome! Some background: I've hopped from…read moredoctor to doctor for 25+ years due to my fear of doctors and needles....instantly felt relaxed around Dr. Townsend and Melanie.....and, finally, at 48, was relaxed enough to give blood for the first time! He tells you like it is - and is realistic in his approach to wellness - I'm a huge fan of his and his staff - would recommend to anyone!

Dr. Townsend has been my primary care physician for 16 years. He's not only a skilled physician, he…read moreis a good person who cares about his patients. Sometimes physicians are not down to earth, they don't talk to you like a person but only as a patient number. Dr. Townsend gives you the time and cares about your well being. He can be brutally honest but that is because he cares. Yes I highly recommend him.

Recommended as the 'go to' for a MOHS procedure on my upper lip, by an Oncology doc & surgeon who…read moreteaches MOHS ... it's only been a week & the scarring looks minimal! Although my lip is still puffy from being cut open to excise Basal cells due to decades of surfing, Wilkinson was able to realign my lip line via suture skills. TYVM! I would def trust Wilkinson with any other procedures involving ENT & reconstructive surgery. Lots of parking as his office is in Baptist Medical Center South... a well-staffed hospital with excellent staff.

Dr. Wilkinson has an issue with honoring appointment times. I had a nasal surgery in the past with…read morehim that went well, but when I scheduled a follow up with him, I waited for over an hour past my appointment time before i finally walked out. Today I visited again because of recurring blockage. This time I called ahead to let them know I would be 15 minutes late and they said it would be ok. Once again I waited, this time for 45 minutes and when I asked the staff what the delay was, they inferred that he was not even in the office. I once again walked out and will find another doctor.

Excellent MD, very profesional, caring, and very good knowledge of what he does.read more

I L-O-V-E dr hartley...she is the best dr ever. I have been taking my son there since he was born I…read morefollowed her from university to mandarin. she makes us feel like we are her only patients, and never seems rushed or put off with you...her assistant Mary is fabulous also.. she responds to my messages with in the hour even though they clearly state it will take 24 hours to respond.overall dr hartley is the best dr.

Dr. Hartley is great. She is very friendly and knowledgeable. She and her assistant, Gil, are…read moreexcellent with children. We have only been once so far, for their annual physical, but we were very satisfied. We also left a message after our appointment to request a referral and Gil called back the same day to say it had been completed.

I needed to switch primary doctors as mine moved to another facility further away and I had been…read morewanting to go to a center closer to home anyway. While I was never a patient there, St.Vincent's has been phenomenal in taking care of my boyfriend and my Mother when they had issues. It never dawned on me that behind the hospital in the Joe Adams building they were seeing people for everyday care. I went in and the staff were so friendly, seeing that I was a new patient. I had requested they send me all the new patient paperwork in the mail so that I could fill it out ahead of time, especially the medical records transfer and they did this in a matter of days. I waited maybe 10 minutes before I was called back. My new doctor, Dr. Katie Longo, might be slightly younger than me but she was so helpful an courteous. We reviewed all my old records and anything that may have come up since my last doctor's visit and she put everything in the system. She also informed me that I don't need certain exams as often as I had been going prior. I wish my old doctor had told me that. I could have saved myself unnecessary trips. I really like her and I love how it's so close to me now. I would definitely recommend this doctor's office to anyone.