This shop has lied to me, and damaged tires while charging double the cost for a seasonal tire…read morechange. Do not do business with this shop. In Oct 2024 I was told that my break pads were less than 4mm and needed to be replaced. This didn't make sense to me since DD had replaced my break pads in April 2024. I looked at the pads and they were still almost new as I expected. Double D LIED to me. They also damaged my tires so badly when they removed them that those tires could not be used again. Avoid this lying business and save yourself money.

This 5-star review is mainly for Doug, and to the technician that worked on my car. Doug's…read moreexcellent customer service made me feel confident that I was in good hands. I had come in frustrated but I can honestly say Doug handled the situation incredibly and was able to go above and beyond my expectations. Thank you guys for fixing my car!

Very fair and honest shop. They take care of things in a timely manner. My go to shop in Castle…read moreRock for all automotive repairs

These were perhaps the most honest, fast and fair priced mechanics I have ever worked with. They…read moregot the car in, diagnosed and repaired multiple issues and found others that I didn't know about and got them taken care of quickly. I scheduled my service via email, with plenty of notice ahead of time in order to get on their schedule (a few weeks), which I'd recommend for best results. Very happy, highly recommend.

Quick, easy and reasonably priced oil changes. Both cars in and out within an hour. Chad, Ron and…read morethe mechanics are friendly and helpful. Get your car in for service or take your diesel to DCD. Thank you Castle Rock Auto!

They were the ONLY shop to get it right for me! Took my Chevy Avalance in for a clunking front…read moreend. Other places quoted astronomical costs for parts and service that wasn't needed. They found the problem and fixed it quickly for a very reasonable price. Thank you Castle Rock Auto Repair! You get all my business from now on.

I've used this shop for both my personal vehicles and company vehicles, and they've been…read moreconsistently great every time. They're honest about what actually needs to be done and don't try to upsell unnecessary work, which is hard to find these days. Their pricing is fair and affordable, and the quality of work has always been solid. It's a relief to have a shop I can trust--I highly recommend them.

Stellar work, honest and fair pricing! Brought my car here after being taken advantage of at a…read morelocal "Christian" automotive franchise and am so happy to have found a trustworthy mechanic! We own homes in different cities of Colorado and own several cars that we now drive long distances just to be serviced here. We've had brake jobs, oil changes, electrical and transmission issues all repaired properly here and we highly recommend Colorauto!

What I loved: -…read moreExtremely friendly service from my advisor. - Clear, upfront pricing shared with an explanation and photographs by the technician. - Easy to reach location in Castle Rock. A couple of concerning points: - Progress status. While I loved receiving a text message with details from the technician and then an email with estimated costs, once I approved the work (love that BTW), I had to call multiple times to find out when my car would be ready for pickup. Why this was an issue for me is CBA is not open on the weekends, so not knowing if u would have a car less than 1 hour before closing on Friday (6PM) was concerning. - The parking lot is TIGHT and it was hard to turn around to find an available spot due to how the lot is configured. Would I return? - 100% yes. Now I know how CBA works, I can better set my personal expectations that I will not have a car for the entire day after drop off (I dropped off at 9AM). Not a huge concern - just understanding the playbook. I do recommend CBA for car repairs. Were they pricey? I say yes, but no more than other places I've been to in Castle Rock. Plus, I love that they provided upfront costs in their message and that I was easily able to approve or deny.

My Tesla wiper fluid froze up they fixed it quickly while my family waited comfortably in the…read morelobby. When I went to pay they said don't worry about! I was from out of state and was about to drive into mountains and they saved our family trip!

Went in to get my 79 jeep cj5 checked out. They got me in on a walk in quickly, looked it over and…read moresent me a comprehensive digital review of all the leaks of my car with photos and explanations attached, then were not pushy at all about getting the work done right then.

My daughter took her car to the first location to have her car looked at and after their running a…read moretest came back with a valve, $600. She has them repair, leaves, the car is still having the same issue. Takes it back and replaced with ford part and said no other issue. Leaves and same issue. She takes it to one of their other location just to see if better. The other runs diagnostics and comes back with $6,000 bill?? she calls the first location and they tell her they talked to the second location and now it's $1,500?! This experiance does not make you feel that you can trust this place. Now she's $600 out of money she doesn't have with a lot of dishonesty !

This location is perm closed. But this review is still helpful since I see people even today who…read moredon't know that yet and the responses to the reviews are trying to make it seem like they aren't affiliated/responsible. But they are. How do I know? The CR location were in the middle of working on my truck and didn't tell me when they closed. Took my money and ran. I ordered parts to have installed and was assured they would work which ended up not fitting - the icing on top. So I'm out close to $600 to ruin my vehicle. Now, let the fun begin. It took me 2 weeks of calling different factions, but I was able to find their other shop (registered under the same LLC) who informed me "Oh, yeah, that shop is closed." That's awesome - when did you intend on telling me? Why did the techs there suddenly stop texting me back? CO springs stated that they had "no idea" about my vehicle or situation. But offered to help me make it right, apologizing profusely. So when they asked me to drive 55 miles to drop it off, I wasn't happy, but I thought OK, they're trying. Big mistake. After taking the day off from work ($XXX) and wasting my limited personal time driving 110 total miles ($XX in gas) I was also forced to uber from the shop to a coffee place to try and kill X hours before paying to uber back to the shop. I arrived to find my vehicle's windows down parked under a pollenating tree. Nice. Started the car, it sounded OK. Better than before. Ten minutes into my highway trip home I was mortified to hear and then see a clamp fall off and start bouncing up the highway. Moments later the pipe disconnect and began to hang. The cabin stunk of exhaust fumes and the vehicle sounded like a hellcat with open headers. Once safely home - I contacted the shop to tell them, but were closed. I texted the contact I had there (not dropping names) and they offered to "tow it back Monday" hours later. What has this shop done to instill any confidence in me? How do you expect anyone with a single braincell to then trust you enough to tow it 55 miles back and forth without my supervision? Are you kidding me? Here's the best part. When I asked for a refund on the original work - not the time and money spent since getting it "fixed" - I was told that the CO springs location is not responsible for a refund since the castle rock location did the work and they are not affiliated. HAHAHAHHAH. What business would EVER take in someone's vehicle that was f'd up by shop offering to make it right for free? What world do you live in???? You guys need to get your stuff together. I hope this was worth my $450, which I'm already contesting with my bank.

I took my car there as I was having an issue while visiting the area. Jared was very pleasant and…read moreunderstanding. I couldn't quite articulate what was wrong, but he understood what I was trying to describe as the problem. He accepted my vehicle, fixed the issue, and did it all in a timely manner and at a reasonable price. I appreciate the honesty from these guys. If I'm ever back in that area, and need something taken care of, I know exactly where to go.