I am not a dealer, just end customer. Ordered several parts for my car. Was pleasantly surprised by…read morethe level of professionalism. Very quick shipping, friendly interactions and the most important - willingness to resolve issues. Definitely 5 stars. Boris G.

My wife's car needed a brake light assembly (which had been broken in parking lot recently- not her…read morefault BTW) With the cost of new parts, I thought I'd make a few calls and see if I could get a salvage part from another car. I called several "recyclers" and was quoted prices and given advice, but after giving the gal on the phone at American the specific year, model, make and the fact that this assembly was mounted on the quarter panel I was told that yes, they did have one and was quoted a price about 30% less than a new one. Excitedly I made the trip out (about 20 miles) to the outskirts of town and went into the office and repeated what it was I needed and that I'd called the day before and was told they had exactly what I needed. The gal did her computer thing and said, why yes, they did have it but that it wasn't exactly the same, probably wouldn't be an exact match and that it was from a vehicle one model year different than mine. I agreed to go and look at it and was taken out in the back of the large salvage yard and shown the part. It wasn't a match at all and my effort, gas and time was completely wasted. I'm not sure why a business would do this. I guess some folks would put a mismatched part on their car, but I think this is the worst kind of business practice (bait and switch?) and frankly discourages people from patronizing places like this. This kind of thing does get around, but maybe it doesn't matter to American Auto Recyclers. I recommend you avoid this place at all costs. You'll be much better off.

Although Discount owns Tire Rack, they are completely disjointed when it comes to online orders,…read morepopulating the customer account, and installing the tires. Huge disconnect as the systems don't integrate together and it took nearly 35 minutes to physically track down the tires in the shop, to then populate the tires into our profile and the. Get work started. Once that all finally got resolved the tires weee installed in u set an hour which is acceptable. This place is managed and operated by a total bro-crew. Don't mind people enjoying their time at work but when you've got customers standing in front of you, please make them the priority - the n you can go back to bro-ing out.

I had concerns with how my car was driving after having them replace the tires and brought my car…read moreback in when they opened the next day. Instead of dismissing my concerns, they took the time to inspect the car and re-balance the wheels and did a thorough job and were super friendly and helpful!

I bought a Mercedes Sprinter from Dan recently and the whole process was surprisingly smooth and…read morelow‑stress. Wade, thanks for taking the time to show me the nuances and things I should be watching out for, it is greatly appreciated and helped me know what I was getting into! The shop clearly did some good work to keep the van running clean while it was on the lot. They were straightforward to deal with and even stayed a little late to help us get the sale finished. Easy to communicate with him before and after the sale. I will be checking the lot the next time I'm in the market. Thanks again guys

We recently put our motorhome on consignment with Berkenkotter Motors, and the experience was…read moreexcellent from start to finish. Everyone we worked with was friendly, professional, and took the time to walk us through the entire process. We were consistently kept in the loop with frequent updates and had no trouble reaching someone when we had questions--text communication made everything easy and convenient. It's rare to find such great customer service and communication these days. I highly recommend Berkenkotter for anyone looking to buy or sell. Their lot has a great selection of trucks and RVs, and the entire experience was smooth and stress-free.

Very Good!! Don't let your insurance bully you elsewhere. Tech was done in 30 minutes with the…read moreglass and another 30 calibrating. He knows his stuff!

I don't know how you indicate this on Yelp -- but there is NO PHYSICAL LOCATION. A rock cracked my…read moreWindshield near here so I just drove over to get it looked at/quoted. I could not find the place after many loops in the parking lot. That's because it's phone call only! There is NO actual retail, brick & mortar location. They told me this on the phone after I called.

I went in knowing how busy they are this time of year. I only needed to drop off a part to have…read moreordered but expected to have to wait a bit to my surprise, work was halted, and I was attended to right away. I explained what happened and why I was ordering the part. Instead of just taking down that information, they took my part in the back and worked on it on the spot and I'm up and running much much faster than I ever thought I was going to be. I know this can't be the expectation every time, but I was really appreciative of the awesome service I received and wanted to leave this review at the very least. Thanks much!

My 212cc "Easy Start" pressure washer had become impossible to start after a couple of years…read more Westinghouse 3400. I called at lunchtime for an estimate to restore it to easy starting. Whoever answered was super helpful: he told me (without prompting) that it probably was the carb and on this model they just replace it as it's too small to clean and too cheap to replace with a new one. Indeed, it was! New carb (fully adjusted and with gaskets & misc fuel system parts) was about $30 on Amazon. Got it next day, put it in and WONDERFUL: it started on the first pull! Thanks SEM; you are top on my list. ps: lesson #2 is, don't put any fuel in this sort of engine if it has any ethanol- now I believe in TruFuel for clean pure gas, available from Home Depot.