1. William B Thompson, DDS, PS

    1. William B Thompson, DDS, PS

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    Tukwila, WA

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    William B Thompson, DDS, PS

    5.0 (9 reviews)
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    Services - William B Thompson, DDS, PS

    Orthodontics

    Cavity treatment

    Dental exams

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    Renton Smile Dentistry - Our team at Renton Smile Dentistry.

    Renton Smile Dentistry

    4.3(37 reviews)
    0.7 mi

    Had a dental cleaning all of the staff is very nice and polite. They all do great work :)…read more Their quality care is exceptional !

    Started out ok, but.... they did ask me to pay pre appointment since I don't have insurance. I…read moreunderstand this, but it will become important later. first appointment was an emergency Saturday appointment. Had quite a bit of inflammation . First they x-rayed the wrong tooth and were saying it was that one. After I pointed this out, the x-rayed the correct tooth which was right under the inflammation They diagnosed an infection and recommended an extraction after all the inflammation was gone. I took a week's worth of antibiotics that they prescribed and still had mild swelling so I asked for more antibiotics. They stated that they could now do the infection even with the inflammation and then give me more antibiotics. The scheduling was a fiasco, partly my fault, partly theirs. Finally get and appointment and they call back saying I would have to pay the total for the extraction that day (a week before the appointment). I said I was happy to pay when I came in for the appointment before any work was done. I said I was happy to make a deposit, but was uncomfortable paying in full that early. They canceled my appointment! I've never heard of paying a week before dental or doctor treatment. I'll just find someone else to do the more expensive worked they got too greedy and lost $650 while making $75

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    Renton Smile Dentistry - Renton dentist Dr. Pawandeep Kaur at Renton Smile Dentistry explains procedure to patient using iTero intraoral digital scanner

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    Smiles @ Southcenter

    Smiles @ Southcenter

    4.3(26 reviews)
    1.0 mi

    The lady answering the phone at the front desk (name starts with a B I believe) is rude and nasty!…read moreMy mom called in concern as to why she received a $50 bill and insurance is supposed to fully cover, then the lady had the audacity to have an attitude instead of being of ASSISTANCE. Where's your customer service? In the first phone conversation, she refused to remove the $50 charge and told my mom to contact the insurance provider instead. Frustrated, my mom then tells the lady she won't be coming back and to cancel the appointment she was having later in August. Then moments later, my mom received a call back stating somebody in the office removed the $50 charge -- what they should've done in the first place. Now the part that blows me is that lady tells my mom "but you will have to find another provider as we cancelled your august appointment" with a voice of tone as if my mom is no longer allowed there. When in reality, my mom had told her in the first phone conversation SHE NEVER WANTED TO RETURN. Then the lady on the phone ends the conversation after my mom says thank you & goodbye, with attitude saying "mhmmm". Not you're welcome or have a good day, anything? -- If you don't have any sense of professionalism or customer service, get a new job. Because you're clearly unfit for the role. Side note: there's a sprinkle of racism involved here because clearly my mom is a woman of color with an accent so the person on the phone at this dentist office was getting annoyed and frustrated.

    A very rude lady at the office scheduled my appointment so early that I couldn't make it on time…read morethe next morning I called she told me I would have to pay $75. I told her that I could not pay the $75 and the company blocked my number!!!! This is one of the closest dentist to my house. I have coverage for in walking distance from my house and they blocked my number. very disgusting

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    William B Thompson, DDS, PS - orthodontists - Updated July 2026

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