Really nice people and they try to look for things that could be a future problem so they can…read morecorrect it, if the customer wants. Mike is so pleasant to work with and goes out of his way to make sure the customer is pleased. They have saved us from a lot of future issues and tons of money.

I stopped by at the end of the workday (literally 5:30) and Mike was eager to help me out. I had a…read moresensor failure and he took 15 minutes to clear it and then when I offered to pay he told me I wouldn't need to pay anything for it. If service is great at the end of the day, I assume these guys are great all day.

I was broke down and Tom was the only shop who didn't turn me away. Compassion for people is…read moreamazing. These guys are amazing and very x competent wrenches. Very Highly Recommend. Honest, Fair, Knowledgeable, and Compassionate

I was very pleased with the service provided by Sutton Auto-Tech, a family business run by Tom and…read morehis son Mike. I brought in my vintage Land Rover to have the steering box replaced and they did a great job at a fair price. Ben did most of the work on my truck and I was very impressed with his knowledge and attention to detail. Although the shop is 75 miles from my house, I will gladly travel the extra distance to receive quality service.

Sage Creek Repair went above and beyond. We were visiting from out of town and had car troubles on…read moreour way in. SCR got us in same day diagnosed problem and fixed. Unfortunately on our way home about 200 miles out we had same issues. We called Kabrina and she called a shop ahead of us in Boise who got us in and found the new sensor faulty. SCR wouldn't have known this without driving the car 100+ miles. They covered the cost and we were on our way again and finished our trip no issues. If ever in Twin Falls Idaho and are looking for A+ service Sage Creek Repair is the place. And shout out to Dale's Auto Care in Boise for fast and friendly service. ​

I'm actually from the Seattle area, but was coming to visit in Idaho Falls for a couple of weeks…read moreand brought in my 18-year-old car to Sage Creek repair while I was here to be checked over and see what services it might need done. I was very pleased with their thorough inspection and honest recommendations about things that they thought needed to be done. They didn't encourage anything that they didn't feel was necessary. I don't know for sure whether their prices are reasonable for this area or not because I haven't had a lot of other services done here before, but I felt like they were honest and were super friendly to work with. I also really appreciated that they also provide courtesy rides home and back to their shop. It was so nice to visit with April and Kabrina!

Not only a great mechanic but a great friend. May take a little longer but work is garanteed. Works…read moreday and night to get it done

Amazing service and reasonable prices. I've been stuck in sticky situations and anytime I've given…read morethem a call they've always been able to diagnose my vehicle and tow it without giving me an up charge. Very grateful and highly recommend to go to them.

I have used them a few times. Was recommended by my boss who knows Wally. Not many shops around…read moretown that have good reviews. The first time I had to use them there was a little bit of wait but they still got my car in quickly. They are honest with the pricing and are straight to the point on what needs to get done. Just recently used them again for my truck and they were able to get my truck done in less than a day after calling them. Will continue to use them.

My water pump blew on the way back to Montana. They got me right in. couple hours later I'm headed…read morehome. Fair pricing. Jack was very friendly. Thank You Wallys

Quick service, great communication, and very reasonably priced. Was asked, as far as replacing…read moreparts, if I would prioritize price over performance over quality. I thought that was really cool. The quote given to me for a bearing and replacing the differential fluid was significantly less than other quotes I have received. I'm impressed with the quality of work. If Greg is the one who helps you, you'll be in good hands.

Just had a major issue with our Radiator, and didn't want to take it to the dealer, as I end up…read morepaying twice what I thought it would be. Empey's uses a vehicle inspection text message that shows you what is going on with the car and keeps issues that are mild, now, and giving you some time to address before they become a major issue. Will be back in a few months to address one or two of the possible issues.

Was traveling in the Wyoming/Idaho area. After a trip from Cody to Thayne Wyoming my 2002 Ford…read moreExcursion started acting up. To me it seemed like a transmission problem so I started looking for a transmission shop. There weren't many choices in the area of Wyoming I was in. Someone recommended Western Transmission in Idaho Falls. I called the shop at 4:45 in the afternoon and reached Cory. Told him my situation and he said they are booked solid, but he can't leave stranded" and got me in the next day. Dropped the vehicle of getting ready to drop some big cash for a transmission. Got a call later in the day and Cory informed me it wasn't the transmission, it was another part of the drivetrain. They got the parts needed and did the repair. They had me on my way in 3 days! I paid under what I expected, even though it was a different issue. Western Transmission's service was excellent. If you ever need transmission service in the Idaho Falls or Western Wyoming area check them out.

I have difficulty finding shops that are knowledgeable about and experienced with Toyota trucks…read more But over the years I've learned to use Western Transmission for driveline work. They've rebuilt a 4Runner rear differential that a different local shop botched, and they've installed several CV axles, also in 4Runners. As a loyal Toyota owner for almost 40 years, I've learned to use only OEM Toyota parts, which I purchase from authorized dealers. WT is the only shop in Idaho Falls that I can find that will install these parts. So I use WT exclusively for driveline work (which is all they do). Prices are reasonable, and the work is done well. Randy, the knowledgeable fellow at the front desk, understands the OEM part issue I face as a Toyota owner, and has been accommodating. Western Transmission has been better than any dealership shop I've used in four decades.

Like others, I don't like leaving bad reviews but I can't let this slide anymore. On 6/12/202, I…read moretook my wife's car in around noon for an oil change and tire rotation. I was told I needed a wheel alignment and agreed to have that done since there was one car on the rack and I was next. Four hours later the car was ready. As I was getting in the car, I saw a greasy hand print on the light colored fabric on the drivers seat. My radio station had been switched and no more than a block away my check engine light came on. I returned to Grease Monkey where I stayed for another hour as they tried to figure out what happened. After over an hour and no one making eye contact, a tech came out to tell me all of the screws in my air box were stripped and a new one would be ordered. They said they would order a new one and call me. I called the store mid week and asked if it was ordered and they said no. Was going to get ordered, I asked. We're talking about it was the reply. So, after five hours in their waiting room, over $250 spent, I have a car with a check engine light on, stained upholstery and a ruined airbox and the 4th of July weekend coming up. Things happen, but the lack of respect Grease Monkey has shown me as a customer and my car is unacceptable and disappointing.

Got serviced for AC. Ran into some miscommunication day of and was charged more than anticipated…read more Talked to the manager Itzia and she got it squared away without issue. Ac works great and fantastic customer service. Would recommend.