Boy, howdy, is this place a handful…read more I'll start by saying I was never able to schedule an appointment, as they're prohibitively complicated online portal and impersonal text messaging system replaces any verbal contact with a human being. After 3 attempts and 2 payments of $375 being cancelled, I tried reaching out over the phone once more. There is no phone number for the service allows you to speak, person-to-person, with a human being. That being said, the extra star is there because they might be alright at therapy. They just come off as greedy and cold before you get in the door. P.S. The aforementioned "door" is metaphorical as they are still Tele-health only. At this juncture in the pandemic, it just seems impersonal.

Great atmosphere, relaxing and peaceful... no waiting! I had the privilege of seeing Nabila, and I…read morecan't say enough great things about her. She took the time to talk to me and wanted to understand me in order to help me feel my best. She is the first therapist I've seen that's taken her time and really cared about my progress! This is a very unique and special office... don't hesitate!

Chris Lee and his team are exceptional, the personalized care is truly outstanding. He and his team…read moreare always readily available and exceptionally accommodating. Communication whether through the app or text message is always prompt, pleasant, friendly, informative and of course utmost professional. I couldn't speak highly enough about my experience. I never thought "virtual" therapy (telehealth) could be so personalized; attentive listening, understanding, considerate as well as goal-oriented. Truly fantastic; personal concierge style care Thank you guys for everything that you do!

After visiting numerous practices in the area, I was relieved to find Dr. Lee. Contrary to other…read morereviewers' remarks, Chris has never been late for one of our appointments. And he is very understanding when I need to reschedule. During difficult times, Chris has gone out of his way to send me positive text messages. I have also called Chris on several occasions when I'm feeling particularly anxious, and he always makes time to take my calls (even after office hours). Lastly, Chris has taken the time to communicate with my professors on my behalf, free of charge. I would highly recommend DreamCloud Psychiatry to anyone who is looking for a doctor that genuinely cares about his patients' well being.

Dr. López is an excellent professional. She really knows what she's doing and takes excellent care…read moreof her patients. Rafael D

Been seeing her for some time now. She's really nice and sweet. She is very helpful and listens to…read moreyour needs. I recommend her :)

If you're looking for a dangerous, negligent psychiatric practice, look no further than Elevate…read morePsychiatry. My experience here has been filled with administrative incompetence, medical negligence, and a blatant disregard for patient care. This practice appears to prioritize profits over patient well-being, leaving itself wide open to legal liability. The issues began immediately with billing errors. I was repeatedly overcharged for visits due to misinformation about my co-pay, which required me to fight for refunds. While frustrating, this was just the beginning compared to the negligence in my psychiatric care. Dr. Sused Hidalgo prescribed a medication for my diagnosis, but when my insurance didn't cover it, the pharmacy suggested an alternative. She issued a new prescription within minutes--without reviewing my chart or evaluating if it was appropriate for my condition. When I raised concerns, I found out Elevate had never even obtained my medical records from my previous psychiatrist. Despite completing a HIPAA form and requesting the transfer myself, they failed to follow through. Dr. Hidalgo prescribed medication without access to my medical history, and when I pointed this out, she dismissed my concerns, stating we could "discuss it during the next visit." There was no accountability or acknowledgment of the potential harm caused by this negligence. In search of better care, I was assigned to Dr. Dolores ("Doly"). Her approach was even worse. Despite providing her with genetic testing results showing which medications would likely work for me, she dismissed them as mere "suggestions." When I reported severe side effects from her prescribed medications--worsening anxiety, sedation, and erratic behavior--she refused to adjust the treatment plan. Dr. Doly also made bizarre and offensive comments, such as: "Depressed people don't wear makeup. I recommend some women wear makeup to feel better." "I don't believe in bipolar II. Depression is just a side effect of bipolar, and I think you're bipolar I." Her assessments were conducted entirely via Telehealth, which is not permitted for diagnosing and treating complex conditions like bipolar disorder. This is unethical and a violation of medical guidelines. On July 12, I sent a detailed email to the owner, Mr. Bhatia, outlining these issues. Despite following up with voicemails, I never received a response. My last appointment was on October 31, and as of December 10, no one from the practice has reached out. This lack of follow-up makes it clear they only care about money, not their patients' health. Elevate Psychiatry's negligence includes: * Medical malpractice: Prescribing medications without proper evaluation or access to my medical records. * HIPAA violations: Failing to request or obtain my previous medical documentation. * Insurance fraud: Overcharging me despite confirmed coverage. * Negligent Telehealth practices: Diagnosing and treating complex conditions remotely without required in-person evaluations. This practice is not just incompetent, but dangerous. If you value your health, avoid Elevate Psychiatry. I have documented proof of every interaction to support my claims. I feel so strongly about advising others to avoid this practice that I have written multiple reviews across platforms, filed a complaint with the Better Business Bureau (BBB), and made two separate reports to the Florida Department of Health (DOH) and HIPAA. I want to be very clear that this is not slander, libel, harassment, or defamation. This is my honest experience, and my only intention in sharing it is to warn others and hope that Elevate Psychiatry will make serious changes to avoid causing harm to more patients.

My mom confided in her psychiatrist that she has been heavily drinking for months. The doctor…read moreencouraged her to detox at home which can be deadly. She was drunk during her session and based off of what she told me, the dr did not question her sobriety. She's intubated now in ICU from suffering a seizure due to neglectful and harmful advice from a supposed medical professional at this practice. She trusted elevate psychiatry to help save her and it did something worse.

I have been seen Dr. Aguilera for both of my sons for over 6 years and she is amazing. her…read moreprofessionalism, ethics and empathy are outstanding. i cannot recommend her enough. She has helped my family so much and we will be lost without her. Yasmin

Dr. Aguilera, and the so called help named "Josie" should be held accountable for the dangerous…read moresituations they are putting their delicate patients in! At the end of the day this is supposed to be a PSYCHIATRIST PRACTICE who should make sure their patients are well cared for and receiving the very best medical help & proper medication to help them function. It has been months where this doctor has cancelled multiple "Virtual Appointments" and still has not rescheduled. Leaving me without a medication I've been on for years and obviously need! I should honestly come after this practice legally. I'm convinced the positive reviews are fake. BEWARE of Dr. Aguilera and find a doctor who actually cares about your MENTAL HEALTH.

I have been a patient of Dr. Koenigsberg for over two years. He is an excellent psychiatrist with a…read moregreat relational manner and expert understanding. Some mental health appointments can be confusing or discouraging, but this is never the case with him. He is clear, compassionate, and very practical with his suggestions. He's also above average at connecting in a Telehealth context. I would recommend his practice to anyone who needs mental health services.

I'd go somewhere else-- never forgot this guys name or face and not for any good or positive…read morereasons-- off the bat his office practice is sketchy -- he rents space out of somewhere in Miami Beach and somewhere in Boca for like 2 days each, so didn't have a permanent office , literally used another doctors office as a rented space-- also had a this is what I prescribe-- what do you want and this is how much I can give you no matter what previous doctors have said or any if and or buts about it-- not even like if you need it or anything, don't even remember giving his opinion on medications or what alternatives or anything just what you want and this is how much I can give you (probably within a very safe range to not get flagged down by the FDA for scheduled prescriptions-- would be my guess but no idea) also impossible to forget his method of CASH ONLY and literally counting each and every bill in front of you to make sure "your good good for it" like a drug deal essentially but Id think a good drug dealer would want to set up a rapport or a friendly relationship with the client I just remember this guy being kind of a jerk? I'd go somewhere else although if your like me and your looking you might be coming up short on options wish you luck

I have no words to express how greatful I am to have found Dr Alfaro and her team(Specially Trina)…read more A very close family member has suffered from depression and anxiety for many years and together we have being looking for help without success. I'm writing this review on her behalf to maintain her privacy. She visited as many as four psychiatrist , neurologist, psychologist, etc. all in search for a cure or at least some kind of improvement in her quality of life. She tried SSRIs, vitamins, and psychotherapy without much success. After much research we stumbled into an video regarding TMS, which gave her hope. TMS is new and there are not many providers in the area of Broward, so after some research she ended up at the office of Dr Alfaro in Sunset , Miami. TMS is a blessing, the process takes six weeks, but it's worth it. She went from not enjoying life and not being able to read or concentrate to now being more positive and definitely happier. I would say she is went from 1 to 9 in a scale of 1 to 10. The road to complete mental health is complex. For us TMS was an amazing tool to a better life. I highly recommend. I also recommend that you combine it with psychotherapy , better nutrition and lots of kindness to the person going through this. I hope the person reading this finds help through either Dr Alfaro or any source. Mental illness is real and the world needs to be more aware and kind. There are many resources online and many videos regarding TMS. Special note, I chose Dr Alfaro because she is a neurologist and she has psychiatrist and psychologist as part of her staff. I found another TMS place in Broward , same machine , but I didn't feel the care given by Dr Alfaro during our first meeting. We also paid cash and her fees were affordable , compared to the fees quoted to me by other places in Fort Lauderdale. Check your insurance , some insurances cover it. Best wishes to all.

I would give this practice zero stars if I could…read more My daughter is a patient at Sunset Neurological & Psychiatry Group and was experiencing a reaction to her medication. So much so that she could not drive herself home from school. I picked her up and told her she needed to let her doctor know ASAP. My daugther called and was told someone would call her back. When they finally did, instead of showing concern about my daughter's reaction, the conversation quickly became about demanding payment. As a former OB/GYN nurse, I have personally worked in many medical practice where patients called with concerns about adverse reactions to medications. We would never make a patient feel like they had to pay simply to have their provider address a medication reaction. I understand that medical practices have fees and policies, but there is a huge difference between having a billing policy and treating a concerned parent like an inconvenience. The worst part, however, was Christina Alfaro, NP. Her attitude was rude, dismissive, condescending, and completely lacking in compassion. At one point, she actually told me: "The problem here is that you and your daughter do not communicate." Excuse me? My daughter was experiencing a reaction to medication, and THAT was the response I received from her healthcare provider? That statement was completely unnecessary and incredibly unprofessional. If you work in healthcare, you should know how to communicate with patients and their families without talking down to them or blaming them. And yes, I did call Ms. Alfaro an asshole. I was angry and frustrated after being spoken to in such a disrespectful and condescending manner. I shouldn't have used those words, but I also shouldn't have had to defend myself as a parent simply for advocating for my daughter. Bedside manner matters. Compassion matters. Communication matters. Being a healthcare provider is not just about writing prescriptions and collecting payment. Patients are human beings, and when they're experiencing a medication reaction, they deserve to be treated with concern and respect. Unfortunately, that is not the experience we had here. I would never recommend Christina Alfaro, NP, and I would not recommend this practice. There are far too many healthcare providers who understand that patients deserve both competent medical care and basic human decency.

Beware of extra costs. Make sure to ask BEFORE YOU GET ANY PROCEDURES DONE what the cost will be…read more Dr Saber administered an injection I did not need since I was getting a minor surgery one week later. My insurance covered a portion of the cost and left me with the additional bill. It was not a lot of money but non-the-less they should have advised me of that before hand. I would have opted NOT to get the injection. It did not make any changes whatsoever in my situation and it was obvious I did not need it. Really feels like a money grab. Very disappointing. In addition, Doctors office is REALLY run down and unkept. Will not be coming back and would not recommend for a visit. Beware

Dr Seber is very caring and knowledgeable, I have been going to him since I was 16 years old now…read moreI'm 52. He took care of my birth mark when I was 16 and he made my life so much better for it.

thank you for helping me with my mom. i wrote a song about that. https://youtu.be/wdh0f1axsl0read more

This is an amazing place to help folks through any issues they may be experiencing. They're able…read moreto meet any schedule you may have as well as offer differ counseling options. My family member raves about this place and their very appreciative of all they help and guidance they've been able to provide.

Great quality of care, punctual and quick for appointments, great manner with patients!read more

Dr. Azam is the greatest of all time. I highly recommend Dr. Azam for all your mental health needs…read more I have been a patient since 2019 and my mental health has improved tremendously. Prior to being under his care, I had spent my entire life without a psychiatrist & living without knowing my condition, and struggled with underlying anxiety and depression. I can honestly say I am finally stable and healthier than ever! I am so grateful to be under the care of Dr.Azam, thank you, my life is forever turned around