Scott Kizer has replied, he makes mention of this "hot price" for a quote not being what we (the…read morecustomer) expected to be 'almost every single time.' Aside from insurance companies generally trying not to payout if they can avoid it, what other than a price and coverage ratings am I going to expect from an insurance provider? While I may not be in the insurance industry I can read and do basic math comfortably. Statefarm costs me more for less coverage numbers, other company costs me less with bigger coverage numbers. Me. Customer. Me. Happy. Number. Small. If you actually intend to inform customers and help your customer base make a more informed decision, try providing an explanation that has actually information instead of fearmonger the unknown. Your reply does not contribute to my available information when considering a new provider in 6 months.

Scott and his associates are polite and helpful. They are quick with return phone calls and answers…read moreto all my questions. The whole office is willing to help and make you feel comfortable with any problems...big or small. They are great! I would recommend them without question.

Really good place for Car Insurance the people here are Great and have good services. Was happy on…read morehow the insurance turned out!! Definitely recommend this for anyone in need of Insurance!!

The customer service was absolutely fantastic. She was very helpful and knowledgeable. She was a…read moregreat listener. She made me feel like we had been friends forever

While I was insured with them it was fine, however when I removed my ex due to divorce, the agent…read morelaughed hysterically at this reason (I was offended). He then said your premium will go up NEXT month but never said why, I said I was cancelling due to a move. Now that I have cancelled they say I have a balance past due, due to removing a driver. And while they reviewed the call and admit they did not tell me why I would have the rate increase in the phone call, but because I was told there would be an increase I owe the balance. This is unacceptable, it should have been explained so that I could cancel sooner to avoid the fee. I assumed it was just a general rate increase, if you're assessing fees to clients, you should explain it BEFORE not after.

The customer service !!!What could improve?!?! CUSTOMER SERVICE!!!! I am a senior on a fixed income…read moreand have been a customer for at least 20+ years and my policy has had only one name on it for those last 20+ years. But I got a letter at the beginning of the year that told me they were going to put another person on my policy unless I contacted them. Mind you I don't know this person, they DO NOT have the same last name as myself and the only connected is that she previously lived in the same rental as I now live and she also had farmers insurance. I called the last day of the deadline to speak with someone at the office but they were off on some seminar with no one at the office to tend to customers or redirect phones. So I called farmers directly. They told me they had taken her off my account and had stopped her payment from going thru (only my payment would go thru) and said it was all taken care of. The payment was originally my insurance payment plus this persons insurance payment that was $161 per month!! So the next month they charge me again for my payment and the other persons $161 and they won't reverse it. And Chris told me never to call back when I called to complain to him about the charge! So yea they need customer service training! Imagine for decades you just pay your insurance and one day they charge you double and tell you not to call back when you complain! Is that what our world is coming to?

10/10 customer service with Julio, he was very friendly, patient and helpful. He helped my uncle…read morecome down from about $480 monthly on car insurance to about $240. Definitely recommending him to more family and friends.

Alan really did a good job cutting my insurance cost to half and Im fully satisfied with this…read moreservice . Thanks goes to Alan and the rest of the team . It's definitely great dealing with those guys

My Fiancé and I worked with Mark for the purchase of our first home! Mark was knowledgeable, he…read morehappily and quickly answered all of our questions, and went above and beyond to ensure we got the best case scenario. I would recommend his services to anyone!

Oxbow helped my finance my first home in 2006. The experience was fantastic. I've since used them…read moretwo more times and each time I'm always glad that I did. They know exactly what they're doing. They are extremely friendly. I can call and talk to someone anytime. They are always happy to help. Their knowledge of the business is extensive. And they are very good at what they do. I'd absolutely recommend them to anyone.

Very good local insurance agent. We were able to find insurance policy that fits our need thanks…read moreto Jerome Dickson. I will recommend anyone who is looking for a good agent in city of Oring or near by neighborhood.

Terrible agent, they gave me fake news about my bills and I needed paid one bill of just 20 bucks…read morein collection service, the worst insurance agent ever, I changed to Liberty now and I'm happy, please if you care to your credit don't make nothing with this guy.

I have had Noemi handle three separate projects for our home over the past 2 years…read more The first project where I was introduced to CJK Legacy Investment was through Lowe's for our two bathroom remodels. I initially had chosen for the shower a slate tile. I appreciated that Noemi's crew explained the positive and negative of using a slate tile in the shower. Through their feedback, I wisely chose porcelain tile for both shower walls and have been very pleased with the outcome! They also added frosted windows for both showers to allow more natural light. New vanities, sinks, toilets, and Congoleum flooring was added for both bathrooms. I am very pleased with how the plumbing, tiling, flooring, and drywalling were completed. Also, everything was done to code and passed inspection with the City of Tacoma. Great level of professionalism and timeliness. I was kept up to date with what we would expect along the timeline of events. Second project was converting the attached garage of our home into a family room. They knocked this project out of the park!! The former garage floor was leveled prior to the bamboo wood flooring being installed. The walls had insulation added to code, new drywall, electrical, heating ventilation, two windows, texturing to the ceiling and walls, and insulating the exterior walls which had not been insulated when the slab was poured for the former garage. I am extremely happy with how this project was completed as well as what we have for the price and added value of square footage to our home. We wouldn't change a thing with how this project came together! Also, everything passed inspection with the City of Tacoma. A true garage to finished square footage conversion, done right! Finally, I had a small roofing project completed off of our roof deck. I had received a bid from a large roofing company in Tacoma and CJK Legacy came in with their bid considerably less and I was not upsold on unnecessary work. Daniel who completed the project also identified some dry rot and replaced the appropriate framing. I am very pleased with how this was completed and the shingles that were used match the shingles of my home on the upper roof. I highly recommend CJK Legacy for the quality of their craftsmanship, professionalism, as well as their fair and honest price. Communication is also excellent with Noemi and her team. They are also creative in regards to providing solutions whenever there are obstacles in a project. They will provide you with the best options so you can make an informed decision. Please choose CJK Legacy for your next home renovation or new build.

My elderly parents recently did a complete renovation of their kitchen and living room and I helped…read moreby managing this project for them. One of the big box store was contracted and this store unfortunately used a contractor that did a terrible job resulting in numerous electrical code violations and poor quality of work in general. After filing multiple complaints with this store and with the state, the store replaced the contractor with CJK Legacy Investment. What a huge difference! Essentially starting all over, Noemi personally inspected the home and her team went right to work. Noemi and her team kept us informed daily on the status of the project and her team quickly gained our trust. CJK fixed all of the mistakes from the previous contractor and the quality of the work and the professionalism of her team was simply amazing. The parents are very happy with the results and so am I. CJK is highly recommended; they are professional, reliable, and easy to work with.

Jason at Shreib Insurance Group gave me amazing service. He was very friendly while still being…read more professional and extremely knowledgable. He made purchasing life insurance an easy process. I will be using them for all of my insurance needs.

The reviews say it all. Jason really is great to work with. His personal approach to insurance is…read morewhat makes him different. You can rest assured that he is not only working to find the best match but that he is really weighing the pros and cons to all of them so that you are getting an informed solution and have options. He is always prompt with responses and thankfully no question is a dumb question for Jason. Truly a pleasant experience to make changes to my policy if needed, I used to dread it but Jason makes it all so easy. Three cheers for Schreib Insurance Group!!!