I had recently moved to Washington from Eugene, Oregon and got in touch with Ryan about…read moretransferring my policies over. This being Seattle and a whole much larger city than where I came from, I knew the rates would be a little different than small town Oregon and Ryan was quick to give me various quotes so that I could anticipate and plan for any changes. Overall the transition was very smooth and fast and I ended up keeping the same coverage since there was not really much of a change thankfully. Ryan was very quick to respond and address any questions I had and I look forward to working with him as my State Farm agent.

I had the pleasure of getting to know Ryan while I was an Intern with State Farm. Ryan is…read morecompassionate and caring, as it was evident in every one of our dealings. He listens and acknowledges your concerns and needs. I would be confident in referring anyone in the Frederickson area to Ryan.

My auto insurance rate jumped from $134 a month to $159 a month. Have a great driving record no…read moretickets No accidents no speeding no DWI nothing. I've had my insurance with Gerry Moody since the 1980s. I was told that my rates went up because of inflation and the cost of materials, etc. so I guess I have to pay for other peoples accidents because I haven't had any. Anyway, I went into renegotiate my monthly payment and was told it could be reduced to $137 per month and that I was to pay the $159, and they would subtract it on my next payment. None of that happened. I'm still paying $159.00 per month. I was lied to. I talked to the lady with the big black dog in her office. Barbara was the agent that I dealt with in the past, she was great, but she retired. I am not having a good experience at State Farm these days. I am retired, and I am on a fixed income, so these increased payments hurt but who cares.

Dropped me because I couldn't pay my bill due to fraudulent charges on my card plus accounts on…read morehold. I Haven't received mail, calls or texts notifying me of this. Now I go to figure things out they up my rates and make it unaffordable. The lady was rude as well.

They missed an error on their part causing us to have to have to find another insurance company…read moreafter being with them for years! After the fact, Christian said he would fix the error when I brought it to his attention back in December of 2023. 7 months later the error was NEVER fixed and we are currently being quoted double, almost triple for insurance. Now I have to do the work to fix what he and his office should've caught.

Love this office and staff! Friendly and communicative! Always so helpful with any questions!read more

I've been insured with them since I moved out here three years ago! They are a great business to…read moreinsure with. Recently, Maria helped me with my policy. She was so kind, warm and patient. She went above and beyond. I highly recommend!

These people really care and educate you about your insurance options…read more They go above and beyond and let you know all the options and information, very knowledgeable and friendly staff!

I have been insured with Dan Knoll's State Farm Insurance for several years. When my husband and I…read moregot married, he suggested I switch to USAA, since he's insured with them for his car and maybe we could get a lower rate? Whenever I think about it, I decide to stay. Why? The customer service! In an age of call centers and impersonal transactions with companies, Dan Knoll Insurance stands out. Before I set up automatic payment, occasionally I would miss a payment. An actual local agent would call me and remind me, take my payment over the phone and they are always friendly. Now comes the best story I have. On Friday, after business hours, I was in an accident. I was scared, unsure of what to do, and didn't have my most recent insurance card with me. I called and it went to the State Farm number and I was on hold for a long time. I hung up and called again, and who picks up, Dan Knoll himself! He was so nice and reassuring and told me what to do. His first question was if I was ok. I felt so much better, and am still amazed you can still get this kind of service, from the owner, after hours, no less! I highly recommend Dan Knoll State Farm Insurance!

Although I am not insured with them, I just needed to give credit where it is due. I work at a…read moreglass shop and deal with glass replacement claims and Mallory is the best person to work with. She helped me get a customer situated and handled everything that was going on without hesitation. She kept me informed and helped me figure some issues out and didn't even flinch when I asked her a million and one questions. The situation at hand was of course frustrating, however talking to her was the best part about it. I wish that dealing with ALL insurance was as delightful as she made it. She improved my day so much and I appreciate it more than she will ever know.

Great experience working with Melanie Perez from State Farm (Rusy Dubose & Karrie Dubose agency)…read more She has gone above and beyond working with me as I had to change my car insurance and helped me get a better rate. I also love that she proactively reached out to me to confirm one of my cars was no longer needed for insurance purposes. This level of customer service is not something I see often and grateful to have found this group.

I'd say maybe watch your back? Behind the five-star façade seem to be folks who talk trash about…read moreclients, and an owner who seems ok with it. I will spare you all of the bizarre details except that I was a 25-year SF client who'd just switched to this agent when an employee accidentally sent me an in-house email she'd written about me to someone else. It was incoherent, full of profanity and impatience about me for reasons that are still totally mysterious. It seemed to be putting her out that I wanted to buy a policy? Lots of weirdness ensued until I finally got a message from Karrie Dubose, and her response was terse and cold, no apology, then totally ignored my question about the policy itself. Honestly I'm still mystified! I found another SF agent and he's been awesome.

Just switched to a different agent after a string of negative interactions. Their representatives…read moredon't even know how to provide insurance quotes without a VIN - something every other insurance vendor can do online now. Worse yet, the employee that claimed to be the manager straight up lied to me. After talking to a national state farm representative after hours I was told that the office had given me false information. The only time you'll hear from this office is when they want to sell something, if you actually need help you'll end up with the national hotline. When looking for an Insurance Agent, you want a team you can trust - and it's hard to trust a team that lies.

With insurance rates climbing, I chose to check with numerous companies on their latest rates. I…read morespoke with Cameron Stewart at the Candy Rawson State Farm insurance agency and was very impressed. Cameron gave me the rates in various policy options. He took his time going over all of my questions and found the best policies for me. I can't tell you how pleased I am with the quality of service I received. I highly recommend State Farm and specifically Cameron Stewart for excellent service.

Mr. Shaddrick Wyatt Jr. had our policy quickly in place the same day. He walked me through the…read moreprocess, and answered all my questions. Amazing agents, great discounts, and excellent customer service. Shaddrick Wyatt Jr. is great asset to your company. I'll recommend Shaddrick Wyatt Jr. and his staff to friends and family. We do appreciate him.

thank you so much for your help Tony! Tony really patient…read moretake time to do my requests.

I was having a problem with my Credit Union regarding insurance for my travel trailer. They were…read morecharging me $80 a month for insurance even though they had been contacted regarding my coverage through State Farm. Diane got involved and took care of the problem quickly. She is friendly, knowledgeable, and very timely in her response to customer needs.

They have great customer service. Very eager to help and…read moreassist. They are always ready to compromise and make sure you're getting the best deal. Recommend them -- David (Hinshaws Acura)