So, I guess these are the kind of exciting, chock-a-block-filled-with-action-and-debauchery reviews…read moreI'm going to be writing now that I'm mothering a newborn? So be it. We were referred to Dr. Wesman for a tongue-tie consultation at the recommendation of Georgeanne Walker, the awesome lactation consultant for Primary Pediatrics Group (really, she's fabulous). His staff at the Oakland Children's Hospital Outpatient Surgery Center (a very cool building in itself) was super friendly on the phone, and was able to accommodate us the same day - which is huge when your 8-day old infant is having a difficult time latching onto your boob to get his meals 10+ times a day. Dr. Wesman himself was nothing but cordial and professional - the man has clipped thousands of infant tongue-frenulums, so his skills in that department never came into question. He made a quick assessment of Sir Poops-A-Lot's tongue, gave us an honest opinion about the efficacy of the procedure, and allowed us to decide if we wanted to go ahead and see if the clipping would make things easier for Miles (Sir Poops-A-Lot) in the eating department. Dr. Wesman even asked if "mom" (holy shit, that's me - I have to get used to being called that) wanted to leave the room during the procedure. I did. And I still cried anyway. But guess what? Sir Poops-A-Lot eats like a champ now. This kid could be the next competitive eating machine. Watch your back, Joey Chestnut.

Dr. Wesman evaluated my daughter also for fluid in one ear which was resulting in hearing loss. But…read morehe recommended that we wait 3- 4 months as he felt it was the aftermath of a really bad sinus infection of a few months earlier and it would take care of itself. Another doctor had already recommended eartubes and I went to Dr. Wesman for a 2nd opinion. He was correct, when we went for a followup 3 months later the problem had cleared and no tubes were necessary. His style is a bit clinical but if you don't need warm fuzzy, he is very competent and experienced.

So it's been 5 years since I did my surgery, and unfortunately I have reoccurring sinus infections…read moreso I'm back here updating my review. When I went to Dr. Yeung's office recently, I was told I need another surgery! Apparently, they didn't take out a bone in my nose that was blocking my sinus from getting out, and that is causing me having repetitive sinus infections over the years to the point that I'm on anti-biotics every 3 months. They never told me before/after my first surgery that was an issue, or else I would have told them to go all in and remove that bone and do a complete surgery/clean up. This is super frustrating to me, and hence the 1 star.

Dr. Andrea Yeung is an Excellent ear, nose, and throat (ENT) doctor. I was in dire need of a…read moreskilled ENT specialist. I had been suffering from a fungal infection in my left ear for six months, and my previous ENT had dropped the ball. Dr. Yeung quickly cleaned out the fungal infection, sent it for biopsy, and saw me four times every three days. Each time, she meticulously 'vacuumed' my ear. It was painful. Dr. Yeung was super efficient, gentle/caring, and she got great results. As well, her treatments helped close the hole in my middle ear. She also has great staff. I feel lucky to have connected with Dr. Yeung.

Dr. Hribar's is one of the best doctors I've been to. She was the 5th doctor I saw for an eye…read moreissue that I suspected might be related to the sinuses. She asked lots of questions and really took the time to understand my issue. She was also the only doctor to order an MRI for me, which after almost two years of searching for an answer, was finally revealed, thanks to her.

Wonder Dr very informative. Explains everything of what's wrong with you. I would definitely…read morerecommend her

We have been patients of Dr. Simms for years, and I do believe she is a good doctor. Both of my…read morechildren have seen her, and medically we have always felt they were in good hands. Unfortunately, our recent experience with the office staff -- and ultimately the decision not to see my daughter, was extremely disappointing. We had an appointment for a routine ear tube follow-up from a surgery that took place over a year ago. My husband had recently started a new job, so our insurance had just changed at the beginning of the month. It was only the 5th of the month, and we were still waiting for the new insurance cards to arrive in the mail (the insurance company had told us 7-10 business days). I explained the situation to the office staff and offered multiple solutions. I told them I would send a photo of the insurance card as soon as it arrived, and I also offered to pay entirely out of pocket for the visit that day. Despite this, we were still refused the appointment. What made the experience even more frustrating was that we sat there for about 40 minutes trying to work through possible solutions and get insurance information through my husband's employer. During that time, the office staff was not helpful or kind. We had driven 30 minutes to get there and had pulled my daughter out of school for what should have been a quick routine check-up. In the end, we left without having her ear tubes checked at all. As a parent, that is upsetting. I now worry whether everything is OK, and I feel it was irresponsible not to see a child for a follow-up appointment when a parent was willing to self-pay and resolve the insurance details afterward.

Five stars and all the flowers for Dr Simms and her whole team…read more Unfortunately, my kids' chronic ear troubles led us here, but who knew seeing a specialist and needing (multiple) surgeries could be such a great experience?! Clear communication, easy availability, amazingly gifted with young and scared kiddos... she has presented herself as an advocate for what's best for my kiddos since their charts entered her hands and it is so reassuring as a mom to know that their medical provider is considering the whole child- their future- their present experience, etc. She is incredibly patient, creative, and a true expert in her field. Extremely grateful we were referred to her! the only way the experience could get better is if we just plain didn't have to be there

My direct contact with this ENT was pleasant and he is an affable fellow who seems competent…read more BUT, it took a month to get an appointment with him (I have a foreign object stuck in my throat) and I left the exam with a promise of an order for a CT scan. After calls to the scanning company and my insurance company, I find that neither had heard from Drury's office. This is despite assurances via the "Standford Health App" by two MAs (sic) that the orders had been sent. Both the Imaging and Insurance people attempted to call Drury's office, with me waiting on hold and both were NEVER able to get anyone to answer after several 20 minute plus waits on an endlessly ringing phone. My experience was the same, a total of 90 minutes (three calls) with no answer. I finally went in person to the Manager of the Stanford Emeryville operation and he (a nice guy) was able to force the CT scan order through. Now I have to wait another 4 weeks to see Drury and hear his opinion of the scan. Did I mention I have something stuck in my throat!!! Avoid this Stanford Clinic at all cost.

I brought my daughter in SEVEN MONTHS AGO for an ENT evaluation following a sleep study in which…read moreshe was shown to have significant sleep apnea, and as of today, I still do not have Dr. Drury's post-visit recommendation, which I was told I would receive in a few days. What I *have* been told, by Dr. Drury himself, in a series of vm messages from 7 months of phone tag, is that the number I'm calling is one that is not frequently monitored, that he is busy at a family reunion, that he is busy at a funeral, and finally that he recommends an in-home sleep study, since the in-office study was normal. My daughter's in-office sleep study was *not* normal, or we would not have been referred to him in the first place. He can walk on water and intuit patient conditions and have the best bedside manner on earth, but none of this matters if this is how he chooses to do business.

He is with Stanford Health. The company that requires a cell phone to treat you. My cancer is back,…read moretook 2 weeks to find a surgeon/ENT doctor. Medicine for profit. It's like a death sentence.

Dr. Li performed 2 surgeries several years ago and I don't know what was worst... having to be told…read moreby Dr. Li I was 1 out of a million chance to have my nose cartilage collapse during surgery or no there's absolutely nothing wrong with my nose. 1 year of severe pain after 1st surgery he refused to admit anything was wrong and I had to bring before and after pictures to show him. My primary doctor who referred me was the 1st to notice. 95% of my nose cartilage collapsed and after post surgery appointment I asked him to wait before he pulled out dressing and he replied no. I fainted from the pain and I usually have high tolerance. He never apologized. I felt I had to beg him for the 2nd surgery to try and repair my cartilage. As a doctor he should have been more professional, compassionate and I can understand mistakes can happen.

Dr. Drury is kind, thoughtful, thorough, attentive, with excellent bedside manner, complimenting…read morehis excellence in clinical assessment and diagnosis. I've been an RN for decades; I know what to expect from a medical provider. I have never had the slightest issue with any of his support staff. They have been responsive and professional as well. Patients need to take ownership and responsibility of how they address their providers. Respect is a two way street.

I tried to make a new-patient ENT appointment with Summit ENT Medical Associates after a bad cold…read moreleft me with ongoing smell issues and congestion. What followed was a master class in how broken medical access has become. First, I had to navigate a long phone tree with what felt like endless "if this, press that" options. When I finally reached a human being, I was told she couldn't help new patients and transferred me to a different department. Then I sat on hold for 25 minutes. When someone finally picked up, I was told I needed a referral -- despite my insurance indicating that no referral is required for specialists. Then I was told, somewhat confusingly, that I could go through a "self-referral clinic." So apparently I both needed a referral and didn't need a referral, depending on which sentence I was listening to. The person then took down all of my information, which took another 10 minutes. After all that, the earliest nearby appointment more than a month away. At that point, I hung up. To be clear: I can't comment on the quality of the doctors, because I never got anywhere near one. This review is about the new-patient access experience, which was slow, confusing, bureaucratic, and deeply frustrating. When someone is dealing with a health issue and trying to get specialist care, the process should not feel like a hazing ritual conducted by voicemail menus and hold music. Maybe the doctors are great. I have no idea. But the front-end experience made it extremely difficult to become a patient in the first place.

The doctor and staff are patient, friendly and knowledgeable and always take the time to answer all…read moreof my questions, and explain everything in detail for me, highly recommend!

Top tier service at Dr. Moulton Barrett's office. Answered all my questions and made me feel like…read morethey really cared about what was best for me. Highly recommend.

I am very disappointed so far . I went to the actual location several time during business hours…read moreand they were not open. it took several weeks before they would see me. the exam was rushed and the follow up appointment is way to long. I will update this review if I `find out I am in error , but I am going to see if I can see another Dr. through my insurance. again so far I am very disappointed.

Dr. Corey is excellent. Extremely the best in her field. Don't even give it a second thought…read morelooking for another Ear nose and throat physician. The office calls you back very shortly after you've left a message. You are not neglected in any way. If you're looking for a second opinion or better yet, a first, Dr. Corey is the one you want looking after you. Sonja Farar

Fast, friendly, and just so good. The whole staff is great! My first visit was for an ear…read moreinfection and that got taken care of quickly. Now i just go back for regular ear cleanings. Today my appointment was at 10:30AM. I got there at 10:25, went straight back, and was walking out at 10:30. Just perfect!

One of the best, Dr and Bay Area. He's extremely knowledgeable and down to earth.. I highly…read morerecommend Dr. Rastani