The person splashed my face the whole time she shampooed me, and used a brush that was full of…read moreother people's hair. She first used a red tinted color for my roots-- I have blond highlights, and when she redid the color, she used a dark brown that looks auburn in the sun and makes me look like my hair is growing out. Finally, the blow out was terrible. My fault for trying a new salon. They offered to do it over, but still made me pay. No thank you.

Went in for a "partial" foil which was made very clear. Owner's sister completely over processed…read moremy hair that it was white when she was finished foiling. Owner stepped in and covered it with low-lights to try and rectify the huge f-k up. Now my hair is so over processed it's like a sponge when I wash it. Ruined my hair it will take months and months to be healthy again. Think twice about going there. Thank you Salon Forza for ruining my healthy hair. And then overcharging me for it.

Always a great experience at Beau! I have seen Alexia P a few times now, and my hair has never…read morelooked better. She is awesome! I've received so many compliments. Alexia (and the staff at Beau) is so nice, knowledgeable, talented and just crushes it every time! I showed her an inspo photo for "lived in" color and nailed it perfectly. I will be back and highly recommend booking an appointment for all your haircare needs.

Response: Hi, my appointment at the salon with Jackie was booked under my married name, Alison S on…read more8/13. I've added pictures showing my before, the inspo photos attached to the original appt request, and the result I left with for reference. I did not reach out afterward because I was not comfortable having the same stylist make an adjustment, and I live an hour away from the salon. I was initially willing to make the drive because of the impressive work with fine hair on your Instagram and TikTok, which is actually what led me to book the appointment in the first place. Unfortunately, the experience and result I received did not reflect the quality of work that led me to make that drive.

I came to Candela shortly after moving out of the city to North Andover... and am SO grateful I…read moredid! it was hard to leave the colorist I'd been seeing years but I just couldn't justify the long commute into Boston and back anymore. Fortunately, Lauren put me right at ease straight away -- it was clear from the time of our consultation that she was dedicated to making sure I'm super happy with my hair. And she definitely delivered! We talked at length about all my different options for achieving the high-dimension, low-maintenance blonde I wanted... including balayage, foils, root tap/shadow/melt, money piece, etc. and finally settled on a plan that would match the ook I was going for without damaging my hair too much. Lauren was honest with me from the get-go about what she did and didn't feel comfortable doing in terms of maintaining the integrity of my hair (we skipped bleaching the ends for that reason), which I really appreciated. From the moment she started painting to the toner and blowout/styling, it was clear that she *really* cares about her work, as well as the client's satisfaction. And I truly don't think the tone of my blonde has ever looked better! Not to mention, Lauren's sweet, friendly, accommodating presence makes for a really pleasant experience all around. Especially if you're looking for a "lived in blonde" that grows out softly and beautifully, I highly recommend her! 10/10

MY FAVORITE HAIR SALON i had to write a review today but i've been coming in to see tiffany and…read moreshe's literally an angel! i love my haircut, it feels so full and she completely restored it. i have been coming here specifically for my cuts because they're the best and give me exactly what i'm asking for! i owe my hair growth and loveliness to tiffany, jenny has an amazing girl squad and will continue to recommend for cuts and colors!

Danielle at Marissa Michaels Hair Salon is outstanding! I can't say enough good things about her &…read moremy experience at the salon. I went to Danielle several months ago with damaged & over processed brassy blonde hair, within one appointment- Danielle already had my hair looking better again - to a soft blonde color! After going there several times I'm still so very happy with Danielle and her talents to bring my hair back looking and feeling great! She has a wonderful personality, takes her time to listen to your concerns, and uses her talents to give beautiful results!! Highly recommend Danielle, she does an outstanding job & I call her a blonde expert!!

Excellent service at a time when the COVID virus has everyone concerned. I was made to feel…read morecomfortable and secure with the strict guidelines being observed delivered with utmost respect and kindness. Glad for my color correction and will highly recommend visiting here!

Went in for a haircut and LOVED the look. I didn't get a crazy new style or anything. Just got it…read morecut but the hair dresser did an amazing job, I believe he is the owner of the place. I forget his name (which is a common occurrence with me unfortunately). Was going out for a special celebration the next day so I went in just to get it cut. But he styled it so well after the cut that it even stayed until the next day. I SLEPT ON IT and it didn't get ruined. Just lightly brushed it before I left in the morning. The only negative thing is that he is very rough with the brushing. Every time he sectioned my hair or combed it to blow dry it I bet that I lost at least 50 strands. He pulled at my hair quite hard. Kept the blowdryer super close to my scalp so I would feel like my head was burning. I tipped him way more than I usually do in general because that's how happy I was. Technically I'd like to give it between 3 and 4 stars because of all the pulling, tugging and burning. But since that's not an option on Yelp, this place gets 4 stars. This is definitely my hair salon now. And SO reasonable! This is the perfect spot for me.

I've gone back and forth for a long time about writing this review, but ultimately I feel that a…read morebusiness should be accountable for the services it provides. I went in for a keratin treatment. My hair was actually looking the best it had looked in a very long time. I had recently spent a small fortune having my hair professionally colored, and I was extremely happy with how it looked. I felt it just needed some additional conditioning, which is why I decided to have a keratin treatment. Before the treatment, I specifically told the stylist that I had recently had my hair colored. She told me that the keratin treatment "might lighten my hair a little bit." I certainly wasn't expecting what happened next. My hair didn't simply become a little lighter or slightly brassy. It turned bright orange. And when I say orange, I mean literally the color of an orange. Think of the actual, vivid orange color of an orange fruit -- that is what my hair looked like. It was extremely obvious and absolutely not the color I had when I walked into the salon. What shocked me almost as much as the color itself was that the stylist never acknowledged it. She didn't apologize or make any comment about the dramatic change. She simply carried on as though everything was fine and even recommended products to me. The owner also saw my hair and said nothing. I left the salon completely stunned. The consequences lasted far beyond that appointment. I spent hundreds of dollars over the following year on additional salon services trying to correct the color and get my hair back to where it had been before this treatment. I'm still not completely sure that my hair has returned to its original condition. What makes this particularly disappointing is that the salon describes itself as being founded on the pursuit of "exceptional customer service and stylistic excellence." Unfortunately, that was not my experience. I understand that mistakes can happen. What I find much harder to understand is when something goes obviously wrong and nobody acknowledges it or takes responsibility. I waited a long time before writing this review, but I ultimately feel that customers deserve to know about my experience. This was not a minor color change or a result that I simply didn't like. My hair was a color I had never asked for, and correcting it cost me hundreds of dollars.

For more than a year I have been searching for a new salon after losing the stylist who did my…read morehair for almost 25 years. I admit these were some big shoes to fill especially since I have my hair cut every 4 weeks, my hair is rather defiant, but I want it to always look nice. I was very impressed with the coziness of the New Beginnings salon, the ability to obtain an appointment that was timely and convenient, the warm feeling of friendship and esteem between the staff, the respect and concern they showed the customers, the quality of my haircut by Jessica and the very reasonable price. They even provide a discount for seniors, military and college students. Jessica took the time to listen to the concerns I have about my hair, the look I was trying to achieve and she genuinely wanted to make sure I left happy - which I certainly did! She used some new products, explaining their use but left it at that. I have finally found a new salon where I can walk in and know I will be comfortable with my stylist, leave delighted with my haircut as well as being content with the amount I spend. Effective, efficient, caring, and courteous are just some of the words to describe New Beginnings and their team! Thank you!!

Simply the best! All the stylists are excellent, very warm and friendly atmosphere ....And, the…read moreprice is right!! Corene Sawyer

I had my hair colored and cut by Jamie. his work is super. he got the tone and shade of my hair…read morecolor perfectly on the first visit. I'm looking forward to my third appointment with him. Chris H. Andove, Massachusetts

The first time Chris cut my hair he did a great job. I went back but this time he kept talking to…read morethe other hair dresser and did a rush job. He forgot to trim my side bangs. Also I am not sure but he washed my hair so fast I don't know if he used shampoo or just wet my hair. I am an elderly person and I dress very plainly. I have never had such a fast job cutting my hair. What a disappointment. When I called back to complain, the woman at the desk was rude. Phylllis

Unfortunately the worst experience ever. I have literally never left a review before, but this…read moreexperience was honestly really horrible. Would not recommend. I came in asking for a basic brown balayage with lighter pieces and made it very clear that I do not like red tones in my hair. I even showed a reference photo. I ended up with noticeable HOT PINK highlights, which was completely unexpected and not what I asked for at all. There was no conversation or confirmation that any kind of pink tone would be added to my hair. I gave the salon a chance to fix it and came back, spending over 8 hours across 2 days trying to correct it. Unfortunately, the end result still has red undertones and now looks muddy, not like a balayage. What made the situation worse was the way it was handled. The owner was dismissive and blamed the result on a very slight color filter on my phone, saying I "should have known" I was getting pink. Even if a photo looked slightly warm, that does not justify adding hot pink tones without clearly communicating that to a client first. The owner honestly seemed annoyed that I was there and barely finished drying my hair. When I expressed that I was still unhappy after spending $300 on something that wasn't what I asked for, I was told I would have had to pay that amount regardless, and the conversation was essentially shut down. I also tried calling afterward to resolve things and never received a response. I understand that miscommunications can happen, which is why I gave them the opportunity to fix it. But the lack of accountability, poor communication, and unprofessional attitude made this a really frustrating experience. I literally cried for hours straight after coming home with pink hair, and then to be told it was my fault and to not be offered a discount/ partial refund is CRAZY. This is the reference photo I showed, what I received, and then the "correction"

Got a second cut here which was also great. My first cut was free and they don't list price ranges…read moreonline, so had no idea until checking out that my wash, cut, and blow-dry was $62.

I have been having hair done by Laura for years. She is very friendly and outgoing. I wanted a…read morepop of color with my highlights Laura added a pink color. It came out beautiful and my hair had lots of body after the cut. Thank you Laura!

I have been going to Salon Invi for years and would never think about going anywhere else! Chris…read moregoes above and beyond for his clients and is an absolutely amazing stylist - from cuts to color. If you're looking for a fabulous blowout, book an appointment with Roze! She is amazing at everything from a straight chic blowout to beach waves. You won't be disappointed. Sarah S., Andover

Linda gave me the most beautiful hair extensions today. I had severe damage from a massive mat and…read moreshe was able to transform me. I can't say enough good things about her. She's my angel.

Linda is a great hair extension stylist! After moving back to the US from Paris, I needed a new…read morestylist - I'm so thrilled that I found her! Visiting after Covid, she used all of the protective measures and I felt very safe. And my hair came out beautifully, I couldn't be happier! Her salon is gorgeous and it was a terrific experience.