Our second appointment with Mr. Snipes when just as well as the first. I don't plan to use another…read moreplumber as long as Mr. Snipes is around. He's incredibly honest and down to earth. Very reasonable prices and a great guy.

Excellent and prompt service replacing our hot water heater. Reasonable pricing and highly…read morerecommend.

Booked this company again for replacement of my front porch. It was in pretty bad shape. Once…read moreagain, they are extremely polite, professional, excellent communicators, and they did not disappoint. Came on time, tore it down quickly and exceeded my expectations. I am so happy with my new porch and I feel secure now that no one will get hurt on my property. Thank you again Grade A.

Would not recommend. Poor customer service and not quality work. They also want you to pay for…read morelabor before work is done.

I had a very bad experience with Roto-Rooter on March 9. A technician came to fix a plumbing issue…read morein my washroom/laundry pipe area but did not fix the problem and still tried to charge me $475. During the visit he became loud and disrespectful, called me "simple minded," and used the phrase "your type of people," which I found extremely offensive and unprofessional. A supervisor later apologized and told me I do not owe anything, but I am sharing this so it is documented and hopefully it does not happen to another customer.

Plumber made repairs on 11/12/24. Two weeks after the faucet began to malfunction. Plumber came…read moreback on 12/9/24 and looked at the faucet and stated there was no warranty. The invoice from the previous repair, $703.48, clearly states 6 months warranty on plumbing repairs. I will never use this company again.

Called to have tankless water heater flushed (routine maintenance) and one bathroom facet leak…read more(drip) repaired. The 'stems" were replaced in both laboratory facets and flushed tank as requested then was presented bill for $885.

Fast, professional, explain costs and options…read more They can do any type job. Have a camera and know how to use it.

I called Spanky's draining Sewer service for my elderly Mom & Dad. My dad has dementia and he was…read moreso worried because he couldn't fix his own sink anymore. I called today. They came out today and they fixed it within 30 minutes. My mom said the person was so very nice and mannerly. She said he cleaned up behind himself and everything and they were very impressed and will use Spanky's again. I'm so thankful that they came out for my folks today! We will continue to use Spanky's! It was a good value. The quality award was excellent!

Thought maybe a family heirloom ring was dropped in a toilet. Todd, from Spanky's came out to do a…read morevideo search of the sewage line. He was so diligent in his search as I watched the camera screen. He was so professional and showed empathy for the lost ring. He did not find it because it wasn't there. If it had been there he would have found it due to the through search he did. Spanky's is now my go to plumbing and drain company. Reasonable rates, too. Emmett Boyles Tuscaloosa, AL

Set up an appointment for them to do a couple jobs for us. They contacted me and asked if they…read morecould change the appointment and that was fine with me. Then, they never showed up and didn't call. Very unprofessional!

Jonathan responded to our call for help regarding installing a new faucet in the kitchen as well as…read moreremoving the old stuck parts and repairing a damaged piece that we didn't know the name of. We already had our new faucet and parts, and for the new piece, turns out it was the strainer, he asked me to download the home depot app and place my order and offered to pick it up. He pulled out the old pieces, installed the new faucet, and I went to pick up the strainer which he installed and triple checked for any leaks once complete, all in exactly 1 hour. Jonathan was absolutely amazing! The price he charged was incredibly reasonable and a relief for our limited budget: $50/hr for so much work covered. He's also skilled in other jobs too, so we are having him back to install two new light fixtures and convert to LED from fluorescent bulbs. Moreover, he was kind, patient, and knowledgeable. Jonathan answered all of my questions about terminology for things in case I have any trouble in the future and described how converting to LED can be as simple as picking up the new LED plastic bulbs. Truly an amazing human and awesome experience, I look forward to working with him again soon!

They were on time, did the work right, and charged a reasonable fee. Will use again. I don't know…read morewhat else,to say but Yelp says I have to write more in order for this to be posted as a review instead of a tip. They were courteous. They did not wear masks but then neither did I, which was a mistake on both our parts.

They came a fixed a honeydo list for me in notice I would highly recommend them. I have used them…read moretwice the only one from now on.

Never returned my call. Went somewhere else to get service needed for refrigerator service to hook…read moreup plumbing.