1. Williams Appliance Service

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    Ocean View, NJ

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    Williams Appliance Service

    3.0 (2 reviews)

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    5 years ago

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    7 years ago

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    Mr. Appliance of Atlantic and Cape May

    Mr. Appliance of Atlantic and Cape May

    (14 reviews)

    I have used this company before and will continue to do so! They always fix my problem. I have an…read more"import" combo washer/dryer and Tom is the only person who work with this product. I came to Mr Appliance because for my 1st issue, I contacted 3 different appliance repair companies and each one declined! One company never heard of the product, the other 2 didn't know how to fix it. From a business perspective, the company maintains contact, follows thru, and Their personnel are a pleasure to work with! And last, cost is what I expect to pay.​

    I want to start by saying I waited nearly a week for this appointment. I even called over the…read moreweekend to confirm that I was still scheduled for Tuesday. I was told I would receive a notification the day before with my technician's information and a more specific morning arrival window. Instead, the day of my appointment, it was canceled. This is extremely frustrating because I arranged my schedule around this service, and now I'm working the next several days trying to figure out how I'm going to get my washer repaired. What was most disappointing is that there seemed to be no consideration for how this affects the customer. My time is just as valuable, and canceling at the last minute without offering a meaningful solution or acknowledging the inconvenience puts all of the burden on me. I'm beyond disappointed with how this was handled. Better communication, reliability, and consideration for your customers' time are expected.

    Williams Appliance Service - localservices - Updated September 2026

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