So glad we chose Williams Carpet. From the minute we walked in the door, we felt welcomed. A family…read moreowned business with a wealth of knowledge. Unlike some big box stores, where employees are hard to find and not very knowledgeable. Our installation went great. The two man crew were neat, friendly and did a fantastic job. We felt so appreciated and that they genuinely wanted to help us. Our carpet is beautiful. Thank you Sandra and team.

I have edited my original post in order to emphasize the main issue…read more I hired this company to install luxury vinyl plank flooring at my second home in North Myrtle Beach, South Carolina. During the in-home measurement visit, I narrowed my choices to two products. I verbally selected Titan Genesis Restoration Pine which was encouraged by the gentleman taking in-home measurements, and that is what I expected to receive. He said this style was more durable, 100% waterproof, will not require replacing as soon as the other one, and it is trendier. On the written estimate, the document listed the Titan brand with a color name that does not exist in the Titan line. The color written on the estimate actually belongs to a different brand (Shaw Floorté), not Titan. Because of that mismatch, the floor that was ordered and installed was not the product I selected, and it did not match the brand/color combination on the paperwork, as that one does not exist. I was never called (my f/t residence is in NJ) to say the job was done, the balance of payment was not requested as told it would be, and pictures/video was not sent as promised. The owner/seller called me several weeks later, 2 weeks after I told her assistant that the wrong floor was installed, not to expect me to pay the balance, and no reason to have owner call me back. However, Sandra the owner did call me after an additional 2 wks after getting notice that I decided to dispute the 50% deposit I paid with Visa. Since she did not own up and correct her error, and maybe next summer I would have it redone by another merchant it wasn't fair for me to be out this deposit, then start again with another deposit elsewhere. Sandra said I can't keep the floor for free, but the current installed floor is of no use to them. It would be junked. And she was not offering to put down the correct floor at her expense in order to receive full payment originally expected. I get it. It becomes a higher financial loss for her. The interaction unfortunately became unpleasant. I was spoken to in a way that felt unprofessional. She was yelling at me, saying that I must be a rich lady keeping contractors' money, and that I am a nasty person. She was angry that I posted a review on Yelp; kept saying it repeatedly. She wanted me to shoulder 50% of the financial responsibility of her error. Once again, she did not offer to remove the floor and install the correct one. I wouldn't trust this merchant not to leave me without a floor; rip it out and not install correct one. I understand if we have an agreement to correct the error, she is obligated. But I don't want to have to go to court to prove she again did not fulfill her obligation. Had she called me before I flew back to SC 2 wks after the job was completed, admitted the error, and offered to immediately rip up and install correct floor I would certainly have said yes. I also would have halted them had they sent me pictures early in the installation. But her emotional responses to me and threatening me with a lawyer further seems retaliatory and in bad faith. My review is based solely on my personal experience with the product selection process, the documentation error, and the owner's response when I verbalized her error. I hope this information is helpful to future customers so they can double-check that the written brand and color match what they chose and to be on site for the job. Picture on the left is style I chose. Picture on right is style installed. I have additional pictures of the back with labels for brand and corresponding color.

I first started buying tile here for my investment properties back in 2019, and I keep coming back…read more Every order and installation has been easy no headaches. What I really appreciate is how involved the staff are when it comes to helping pick out styles and colors. They don't just hand you a catalog they actually work with you to figure out what's going to look best in each space. Tiffany and Ted went out of their way to help and always offer solid advice. I've been really happy with how everything has turned out. Definitely recommend checking them out if you want some extra help and good results.

We went to Forever Floor and tile to remodel a master bathroom and replace carpet in our condo with…read moreluxury vinyl floors throughout the condo. What an amazing experience. If I could give FF&T ten stars I would be happy to do so. We have owned many houses and done quite a few remodels but we have never had a better experience. From beginning to end every person we dealt with was professional, talented and hard working. They were there when they said they would and they worked hard until the job was done. Something that doesn't happen often right now We ended up with a showcase master bath and a perfect new floors. We are very happy with the way things turned out and we highly recommend anyone thinking of a flooring or tile project to visit Forever Floor and Title. Thank you FF&T for such a great job. I will definitely use them again.

I'm so pleased with the wonderful job Young Interiors Flooring Center did installing my new carpet!…read moreTheir customer service was excellent, friendly, helpful, and attentive every step of the way. Jessica was especially thorough & patient with all of my questions & indecision when I was trying to choose carpet. The carpet is beautiful and the installation was done perfectly. The team was professional, efficient, and took great care with everything. I Highly recommend! I solicited 2 other quotes from the big Home Stores & they came in $250-$350 higher!

I highly recommend Young Flooring. They have excellent customer service. Colby went above and…read morebeyond in answering all of our questions and setting up our job. The installers were very professional and so polite. They covered all walk areas and cleaned up before leaving. They worked long hours to complete our job of laying a brick floor in our kitchen and installing tile in the bathroom. The work was top notch.

Truly, I would have given this store TEN STARS! From the moment that I first walked into the…read morestore, until the moment that our kitchen backsplash was completed, Chris, Jacque and Ben bent over backwards to serve us! Start to finish was only a matter of a couple of weeks...and we are absolutely THRILLED with the finished product!

So far, this company is the only company that has even responded to our inquiries. Not only have…read morethey responded but Chris came to our boat on Saturday to measure for flooring and they investigated a flooring for us that don't even carry. Thanks so much for providing great customer service so far.

He came & cleaned my "sand colored" carpet & did a great job! We had an old dog that had made…read moreseveral messes & he cleaned them very well!

Arrived on time and prepared. Fast service, polite, knowledgeable and very reasonable. I'll use…read morehim again and definitely recommend his services.

I met with Jamie Long, the owner of Long's Painting a few months before the painting day. I…read morereceived my estimate and date that the work was supposed to be done. I was quite impressed and amazed that the painting team actually arrived on the very date I was given two months ago. The team of eight painters arrived by 7:30am with Mr. Long. We reviewed all the details one last time as we walked through the house. The entire house's ceilings were all painted along with the walls and ceilings upstairs and in the garage. They sanded and caulked any gaps so that the final result looks very professional. I was totally impressed with how they spray painted my 16 foot ceilings and didn't get any paint on the walls, floors, or furniture. They manually painted around recessed lighting and the chandeliers. They were all done and out the door before 4:30pm. They cleaned up and didn't leave any mess for me to address. They used high quality Sherwin Williams Duration Paint. The final price was $3,500.00. It gives me great pleasure to recommend Long's Painting!

We cannot recommend this company & strongly encourage you to not use them due to their sloppy…read moreworkmanship & unprofessional conduct-from the crew that came to our home to the owner himself. First, they did not use dropcloths. Second, despite charging $1500 for the job, paint ended up on our driveway, garage lights, windows, hose & holder, mulch, plants, windchimes, front porch concrete, walkway concrete & porch light. The job was careless & poorly executed. The owner came out several times to address the situation, but each visit seemed to make matters worse. While attempting to remove paint from the walkway using denatured alcohol, he damaged the concrete & stripped paint from the bottom of our hanging porch light. These problems did not exist before they came to our home to do the painting. As a result of their work, we are now left with a damaged light fixture & damaged concrete-both caused by this company. While the owner did attempt to correct these issues, his efforts only made the damage worse. After that, he stopped attempting to fix the problems altogether & did not offer to repair the damage or provide any form of compensation. We are not being unreasonable. We are simply asking that the items be restored to the condition they were in before this company came to our home. Rather than focusing on correcting the problems & taking responsibility for the poor workmanship, the owner repeatedly diverted the conversation to unrelated personal topics. This made it clear that resolving the issues with our property was not a priority. Considering that we are senior citizens, we truly feel like we were taken advantage of. Our concerns were dismissed, and we were treated unfairly & with a lack of respect when we tried to have the problems corrected. We made several calls asking them to repair the damage, but our calls were ignored. It also appears that they use different crews, because a neighbor's home was painted properly, with garage lights removed & drop cloths used for protection. Unfortunately, that level of care was not given to our home. Based on our experience, we cannot recommend this company and strongly urge others not to usetheir services.

Amazing quality and reliable team work. my own experience was very positive and I am…read morevery happy with the results. punctual, loyalty and honesty. with a excellent customer service and price. 100% recommend

The only place to call when you need carpet cleaned or tile cleaned. I have used them for years and…read morewould suggest them. Danielle Simon