I spoke on the phone today with Arlyn and it was a wonderful experience. Buds and Blooms' seems to…read morehave wonderful staff who are both very helpful and caring. Please give this young woman a raise.

(A 4.5, but I'm happy to round up.) Covington go-to florist for deliveries to my mom, who lived in…read morethe area, until her passing. They always thrilled her. When making substitutions for arrangements displayed on the web but not available in their stock, I never felt as though I'd been victimized by a bait and switch -- never. I do wish there had been better correlation between the web and that stock, but equally want to emphasize they did more than a good job across a span of a decade. Solid "recommend" without reservation.

Bud's and Blooms is under new ownership so PLEASE disregard negative past comments and give them a…read morechance. I recently shared an experience about delivery and was immediately contacted by the owner who was very concerned about the scenario I described and doing the right thing. The new owners are putting in updated systems and training for employees that will ensure better products and services. Based on my contact with them, I'm impressed. Communications are excellent and communications are the most important part of a good customer experience. They listen and that means they'll hear you when you describe what you want. Imagine that! Good luck to Bud's and Blooms. They've turned my thumbs down to an encouraged two thumbs up!

1/5 Extremely…read moredisappointing and completely unacceptable experience. I would not recommend this florist. My boyfriend ordered a bouquet for my birthday through an international flower delivery service, and this florist was responsible for preparing and delivering the order locally. The bouquet I received was significantly different from what was originally ordered. Most importantly, the original bouquet did NOT contain lilies, but this florist decided to add lilies on their own. This was not a harmless substitution. Both I and my cats are allergic to lilies, and lilies are also extremely toxic to cats. The bouquet was specifically chosen without them, so receiving flowers that were never supposed to be there created a completely unnecessary and potentially dangerous situation in my home. On top of that, an additional gift that was part of the order and had already been paid for was never delivered at all. I tried contacting the florist the very same day the bouquet was delivered. I called during business hours, but nobody answered, and nobody ever called me back. Since this was my birthday, I did not want to spend the entire evening chasing a florist over mistakes I did not make. My boyfriend then spent days contacting the international service through which he placed the order. We were repeatedly told that the missing part of the order would be delivered later, but it never was. I also contacted this florist directly by email, clearly explained the situation, and asked them to help resolve the issue, contact the service they were working with, or provide some kind of solution. They completely ignored my emails. I even personally drove to the address listed for this business during their posted business hours because I was trying to finally speak to someone and resolve the situation. Nobody was there. So, to summarize: they changed the bouquet and added flowers that were never part of the original order and posed an allergy and serious safety concern in my home; they failed to deliver a paid part of the order; they did not answer my call or call me back; they ignored my emails; and when I physically went to their listed address during business hours, nobody was there. Mistakes and substitutions can happen. What is unacceptable is making a potentially dangerous substitution and then making absolutely no effort to communicate with the customer or fix the situation afterward. I tried contacting this business by phone, email, and even in person, and received no response whatsoever. This was supposed to be a special birthday delivery. Instead, it turned into days of trying to get someone to take responsibility for an incomplete and incorrectly fulfilled order. One star is generous. I would not trust this florist with another important occasion.

Called to inquire and was hung up on. Impressive customer service. You should never treat people…read morelike this if you want business.

There is no flower shop at the address given. That makes it hard to pick up flowers on the way…read morehome. I guess they're delivery only, but not sure where from.

Flowers arrived on time and were as expected. Sometimes I get nervous that flowers won't show up…read morebut my experience was good. They followed directions.

They did a beautiful job. The bouquet that was delivered was way more awesome than the picture…read morewhich was also very awesome. I'm so pleased with these people. Thank you so much. You made my daughter-in-law. Very happy. Nice work.

The flowers were beautiful for our special occasion. Quick turnaround and great service. The…read moreflorist was kind, and confirmed that the order was placed successfully.

The lovely woman taking my order was exceptionally patient and kind…read more The cost was remarkably fair given all the many calls I made trying to find something nice that I could afford. The flowers were ordered and delivered today for no delivery fee. The arrangement is absolutely beautiful! It is everything I asked for and was made in a caring and artistic style. My sister lost her husband today and these flowers are medicine for her heart, and mine. Thank you to this Florist, a local business rather than a corporation.

Received a beautifully varied bouquet with a custom note from my mother, the delivery was…read moreunexpected but lovely, I could tell she was moving quickly but made sure to pause make sure I received my moment with my bouquet and message once she had confirmed it was me. I'll definitely be stopping in or ordering myself this holiday season.

It's always a pleasure to purchase flowers from Love's Bud and Blooms!…read more I still live in NYC so it's pretty difficult to find a trusting florist to send flowers to my family and I have to say the quality of flowers and the way they deliver them are by far the best compared to other florists. If you're like me where you moved away from Seattle but want a florist that will provide lush floral pieces to your recipient I highly recommend this floral shop! Attached more photos of pieces my family received, most recent being my grandma's 92nd birthday flowers.

Ordered a flower arrangement for my moms funeral service, turned out to be totally different from…read morewhat the picture looked like when I ordered it. Flowers look dead. And I ordered a banner for an extra $10 and it never came with the flowers. Like seriously? Don't spend your hard earned money here, this place should be ashamed of themselves!!!

Flowers were beautiful and quick service. Highly recommend this place. Shop had lots of selection.read more

Beautiful arrangement ! Diffidently ordering again ! They deliver exactly what was promised if not…read moremore :) great customer service and fresh flowers that lasted 7 days .