Fuel filter cracked on our diesel motor home and was leaking fuel. We were mid trip and needed…read morehelp asap. Although the shop was very busy These folks had us back on the road in no time. They were kind, helpful, and completely competent. Thanks so much Grand Traverse !

I brought my Freightliner chassis RV in for a 100k service. I gave them a service schedule, and my…read morevin number. They did two things wrong, one of which was near catastrophic, the other of which may have damaged my injectors on my Caterpillar 3126B. First, they didn't latch the lock onto the end of my tow bar pin. As a result, the tow bar came out on the freeway at 65 MPH, and my tow vehicle was flopping around behind my RV like a fish on a line. Luckily, my Jeep suffered no damage, The towbar was severely damaged, and my road debris screen destroyed. I had to spend $1200 to buy a new towbar. Secondly, my CAT has a single remote filter, which is listed under my VIN information. It's a 2 micron filter. These guys put on a 10 micron filter. This is unacceptable, and there is no excuse for this error. A 10 micron filter is a pre-filter. They know that there was no other filter on the engine, because they didn't replace one. Additionally, part of the 100k service is a thorough inspection of the exhaust system. Shortly after returning to my home state on the west coast, my exhaust sheared of at the muffler. Upon checking for the cause, I found that there is corrosion throughout the system at every junction, especially the clamps and hangers. One soft mount was completely separated, which probably allowed for movement of the muffler and pipe which caused the exhaust to sheer where it was already weakened. I now feel compelled to go through the entire inspection list for myself. With the cost of replacing my injectors, I'm looking at a total cost of over $5,000 to repair the results of their shoddy work. I wish I could say this is an isolated incident for a Freightliner service center. Unfortunately, it's what I've come to expect. My next RV will have a Spartan chassis, and I will do every scheduled maintenance item myself.

Had the 30,000 miles service done to our 2022 Nissan Sentra. The staff was courteous and…read moreinformative and honest. The initial quote was of 370 dollars however we did not need all that was quoted in that price so they adjusted the price to only $167. . We give them a 5 stars service!

One of the best dealership service shops I've ever seen. Heather manages to be efficient and super…read morefriendly, and Wes is the best tech I've dealt with. Great team, great 5-star shop!

I have a 14 year old vehicle that is in exceptional shape that I bought in my former state. With…read moreMichigan's salty roads and my desire to keep this vehicle as long as possible I invested in an undercoat. GTU reassured me that the underside was still great and worth getting undercoated. I'm an inquisitive person and had a few questions about the process and the after appearance. They were so gracious and polite answering them. They never made me feel like an annoying human. Plus, free touchups in 2 and 4 years. They have been open for 10 years, I believe they will be around that many more...I hope to still have my car as long too!

The level of customer service and attention to detail that Chris provides is second to none. I…read morewould highly recommend the service he offers to anyone who needs their vehicles undercoated.

The water pump went out on my husband's vehicle while he was at work. This place was just down the…read moreroad, so we took it there so we didn't have to drive it any further than absolutely necessary. When we arrived they clearly had a full load of other vehicles that they were working on and we didn't have an appointment or anything, so it took a little longer for them to complete the work. Regardless we were very pleased! Very fair pricing, honest people and so nice and friendly. Made me feel like it was my uncle or father working on the vehicle, not a stranger! I highly recommend!

Always the best service for my car and they treat me respectfully. Fabulous, have and will always…read morerecommend them to any female looking for a mechanic.

In addition to being great mechanics, these guys are honest and fair…read more We have several older German cars that Lakeside Automotive has worked on over the years. If you've never experienced out-of-warranty service before, it is far different than 'dealer service.' So many weird little (and big) things crop up that rarely do within the first 3-years of a cars life. The typical dealership will replace every part they can -- at full list price. Lakeside actually provides sound advice as to what 'must' be replaced versus what can wait a bit longer. They also have far better rates than any other shop or dealership I've found. They've never given me bad advice and have always done great work. I rarely post reviews because most businesses are mediocre. Lakeside is truly among the best. If you really like your car, there is no better place in the area to get it serviced.

Don't go here!!! The mechanic knew what was wrong with my vehicle, I made an appointment 2 weeks…read moreprior to taking my vehicle here. He knew make, model & year plus what was wrong. After nearly 3 days I called to see what was going on, I was told it was too hard a job, he wasn't going to work on it...be no charge!!! Couldn't bother to call me right away? Kept my car for nearly 3 days? He's no mechanic! Don't go here, it's a waste of time!

I have had two vehicle looked at and fixed here. I am very satisfied. For one vehicle we had it…read morelooked at by three other places before taking it here. This place was the place that finally fixed it correctly and reasonably.

Another awesome experience! The staff goes the extra mile to ensure a smooth experience. Service…read moreadvisor very knowledgeable, helpful and friendly. I've had service 3 times in past 4 months and each time was smooth sailing. Put new skins on my 335xi, had oil change, then tie rod replaced. Great communications, simple drive-in/check in process.

I bought a car from them last summer, and they were incredibly accommodating and friendly (also…read morevery patient).

I'm an out-of-towner; got a rec for Boardman Valley Automotive from my sister, who's a local. Good…read morevibes; listened REALLY well, and tried to clearly understand the problem. Diagnosed everything--even a kind of weird cruise control issue--easily, got the work done for WAY less than I'd feared. As someone who's watching every penny, that level of care is a big deal from every possible angle. My car runs noticeably better for a $75 tune-up. I jokingly call this Boardman Backyard Car Guy, b/c that's how it feels. Totally unmarked from the road, and not even visible (call for directions), BVA is a word-of-mouth kind of business. And they got me in, under kind of stressful timeline on my part. Full respect. These little owner operated places are a total crap-shoot about reliability and honesty, but I'd go here again if I need car work. My weird little aging manual transmission is grateful, as am I.

Extremely honest, professional and knowledgeable. They never fix something you don't need fixing,…read morebut of course will do what is necessary. Highly recommend!