The experience from start to finish was pleasant for both my daughter and me. She got braces and I had Invisalign. So this review is based on years of interaction and service from GW Orthodontics. Kristin helped set us up from the beginning with our pricing/insurance, and everyone else has been nothing but friendly and helpful as well. The staff and docs have been gentle with their care, and I highly recommend Williams Orthodontics! read more

Been coming here since I was 10! The assistants ad well as Dr. Williams are amazing! They 100% take good care of you!

This is absolutely the best orthodontics in the valley. They have taken such great care of my family and I refer them to everyone I know. Their customer service is unparalleled, they have multiple locations for convenience, and their prices are very competitive. read more

Update: After talking with the office manager, apparently I was rescheduled previously, not that day. But unfortunately, they failed to reach out and confirm this with me. Regardless, this is a very poor first impression and I expect more from them. I don't expect a lot, but common business practices like calling to confirm the rescheduled apt are a must. read more

We had a family of three going here. Two cases with Braces and one Invisalign. All three of us had multiple issues. From the beginning to the near end... (we ended up moving) of which really helped us understand the negligent practices going on here. Braces not only done wrong but the treatment was poor and in both braces case blatantly careless and done wrong. As an example the brackets were improperly put in UPSIDE DOWN and apparently very much "older" devices used. Wires were too thin and the brackets were unevenly installed. Moreover would explain why both children's wires were coming loose, resulting in more than frequent visits to the office. As an example, we were in the office , every couple weeks. Our Invisalign was also carelessly managed resulting in tracking issues and multiple scans. At one point, when the aligners were more than a sixteenth of an inch gap in the aligners, I had to fight for another scan. We had three scans over a 7 month period. I was told this was normal and not tracking happens. At one point I was wearing aligners for three weeks straight 22 hours a day. This also doesn't take into account the problem with the orthodontist only being in this location ONE DAY A WEEK, often requiring you to TRAVEL 45 minutes to another location in the event we can't wait a full week. The list is endless, the treatment rooms at each location are crowded, the clinical ortho staff are very rude, especially if your complaining about wires coming loose and questioning why. The treatment is nothing short of an assembly line of in and out with no care to use current devices and no intentional treatment. In fact, I am certain, they practice this way to "prolong" treatment.Fast forward to today, several months after leaving this orthodontist with new treatment at at another orthodontist, we are all doing great, with minimal visits, no loose wires, Invisalign tracking great, and the cost is 1/3 less. Please...do yourself a favor, go elsewhere. read more

I have loved being a patient for Williams orthodontics. The team is so caring and they really go out of their way to ensure that everyone is taken care of! So grateful to be apart of the community they have built!! read more

Amazing ortho!! Everyone is so kind and always greets each one of our family members by name! Dr Williams is an awesome orthodontist and the team communicates with you throughout your entire treatment time. 100% suggest to anyone looking for braces/Invisalign. We will be coming back and referring all family here! read more

Received my invisalign treatment here and came here because it was recommended by my dentist. Aside from not interacting very much with my ortho, and never receiving my before and after pictures like I have requested twice. Now I receive a bill for my last appointment not being covered by my insurance. I have two insurance plans to help cover my dental. The highlight was the increase in the bill for my insurance not covering it. Wouldn't recommend to anyone. Others I know who have had braces have received such a great experience compared to my experience at this place. What a nice time to receive a hefty bill too, during employment cuts and lay offs. Thanks GW. read more

Dr. Noel Williams is so nice and calm, really made me feel comfortable; his staff is excellent. I'll miss them now that I'm done with my treatment. read more

If you want a fine place to go to get your teeth worked on and looking fine, this is the place. The staff are very knowledgeable and friendly and they actually remember your name from appointment to appointment. read more

I had braces with Dr. Glauser as a child and I still am absolutely in love with my teeth! I still wear my retainers maybe three times a week and more when needed. I went in to get a new retainer just to have a new one and the staff is just as friendly as i remembered! Amy (the front desk lady) remembered my name after probably 8 years! Such sweet ladies and an AMAZING orthodontist. He knows his stuff and I've seen friends and family with complicated cases come out of there with amazing beautiful teeth. I would recommend them to anyone in a heartbeat! read more

Wonderful office! Dr Williams was very personable. Entire staff was friendly. I would highly recommend Williams Orthodontics!

This is by far one of the best orthodontics I have ever experienced. They have helped me exceptionally not only by perfecting my smile but they also have taken care of me as a customer. Dr. Williams and his staff or an A+ rating! Thank you for everything you have done for me and continue to do for me! -Rod read more

At the Awhatukee location, they only open a couple days of month and there is a lot struggle to make an appointment at an appropriate time for clients. You always have to loose school time to be able to attend the few early appointments they have available. Also, as Kyrene employee supposedly offer a discount of 20%, I commented a couple of times and never made de discount. read more

Bad experience with them saying insurance didn't cover the last month they billed me for Invisalign and finding out a year later that they need much more money. read more

Everyone was super nice and knowledgeable. Dr. Glauser took the time to explain my daughter's treatment plan and answered all my questions. I know she will have a beautiful smile when she finishes her treatment. read more

This office is awesome! The staff is very welcoming and puts you at ease right away. They are friendly and accommodating. They even offer early appointments before 8! The doctors are great and explain everything! Love this place! read more

Awesome Staff and Doctors...Very Friendly from the time you walk in to check out...Very flexible which makes it easy to schedule between school and work...Recommend to all my family and friends... read more

I love my orthodontist! This office is great and I always have fun when I come in for my new aligners. The staff is wonderful and so are the doctors. I highly recommend going to these guys if need your teeth straightened. read more

We started my daughter in treatment last year. I was nervous because she has high social anxiety, but she absolutely loves it there. The staff and doctor and so friendly and easy to work with. My daughter's teeth are progressing beautifully so far! So happy with them! read more

I absolutely love Dr williams and his staff! Every time I call the office they are beyond friendly and happy to help. I would recommend them to anyone! read more

Great office! Braces come off next visit for my son!! Staff all very nice and friendly and easy to deal with. read more

Williams Orthodontics - Almost done with braces! - Orthodontists Near Me - Gilbert, Arizona

The doctors are friendly and they take their time to listen to patients. I value this offices professional opinion and feel at ease after starting treatment there. The staff is amazing as well, if you have any doubts about this office, don't ! You'll be happy you decided to use them. read more

Dr Williams is the greatest guy i have ever met! He made the braces perfect and made sure it was aligned perfectly. Recommended

This place should be a case study on how not to run a business. The sink they had me brush in had something growing in the bottom. The staff and the doctor have horrible bedside manner and it was clear to me that once they figured out they couldn't upsell me on their services they had no interest in me. On my trip last week the hotels room service threw away my Invisalign retainers and the whole point in choosing them was because they were supposed to be able to scan my teeth instead of taking impressions but there was no scanning, just a mouthful of goo as I held a paper towel over my shirt to catch any of her excess slop. Why would you have the patient hold something for you? Get one of those employees to do your work for you or how about springing for a couple alligator clips and small chain like the rest of the dentist use? Go to a real orthodontist like where we took our son to Robinson's where they are overly nice to you and don't just say 'she will take your $350 at the front desk.' I feel sorry for the kids who have parents that would go to this place month after month. read more

So disappointed. Just signed on w them n dr is great but office lady is rude and condescending. Had emergency and got in 5 days later. For an urgent matter. That is unacceptable. While waiting a mom brought in her young son who needed a wire clipped as it was causing him pain. They said they couldn't fit him in till Friday which was 3 more days! The mom said can't you just quickly clip it? It's hurting him. Apparently they are overbooked. I've spoken with Lori 3 x. She is rude. HOWEVER since this was written, I've switched to the Ahwatukee office. Nice nice staff. I wince every time of that lady in Mesa. She is bad for business. I stil think of that little boy, about 9 years old, Asian, and he really looked in obvious pain. I think of my own son's brackets which came of for some reason immediatly on the way home after just getting the braces on! How on earth can you say we can't come in for 5 days! If this is the case, they are overbooking and need more doctors. read more

I had a great experience at glauser Williams. My appointment was at 4:30 and I was called back right at 4:30. The staff were all very friendly. Dr. Glauser is amazing. He made sure I was 100% satisfied before I left. I would never go anywhere else. read more

I heard about this place from a good friend who was talking very highly about her experience here. Our experience has been nothing short of wonderful, from the no nonsense Orthodontist, to the warm, friendly staff. My daughter loves the different contests they have at each appointment, giving kids a chance to win awesome prizes. The office is clean and very kid friendly, and they've always been prompt with their appointment times. I'm so glad we chose Glausser-Williams. I have been more than pleased with the entire experience! read more

BEST of the BEST! My teeth are looking amazing, I have had a great experience with Glauser-Williams Orthodontics. Their customer service is incredible, they are always there to answer any questions I may have, and always make sure i am 100% happy with my treatment and the way things are going! If i have ever broken a bracket, or have ever had a wire poking they get me right in, no matter what time. Dr. Glauser even goes down on his weekends to see "emergency" patients. I love coming into this office because i know that no matter what happens i will always be taken of. I would never go anywhere else! Thank You Glauser-Williams! read more

I love Dr Williams and his staff!! I recommend this place to everyone. I get right in for my appointments and they are the friendliest most caring staff out there. From the first appointment there was never any pressure to sign up and it has been a pleasurable experience every since. I checked out several other orthodontic offices and can't say the same for them. Do yourself a favor and check them out you will be glad you did! read more

Dr. Glauser is the best! All of my children have had him put their braces on. He pays attention to details and won't take the braces off until their teeth are perfect. The office is conveniently located next to the jr high school and high school so they could walk over for their appointments. The office is clean and the staff is friendly and very flexible when scheduling or having to reschedule appointments. The price for braces is very competitively priced as well. I wouldn't go anywhere else. read more

Love coming into this office. Always smells good. Always clean. Front and back office has always been pleasant. Love Dr. Williams and the attention to detail and willingness to listen if I have a concern with my treatment! I have Invisalign and couldn't be happier no one notices that I even have braces and I love that I didn't have to have an impression done! That stuff is nasty! I would recommend this office to any of my friends! read more

Dr Glauser is amazing and I have known him for many years my entire family has seen him. I know that personally he would do anything that is necessary to ensure that you are taken good care of. His office is clean and his staff is nice. If you have a problem with any staff members you can let him know and he will quickly make it right for you. It is his #1 priority to make your visit right!! He has spent many years making smiles and he's the very Best! read more