We are on child #2 with braces. We love the ease of getting in and being seen. There is never a long wait. The hygienists are so sweet. The office staff is the best and so easy to work with. They are always doing fun contests. They have rewards app where kids can earn points to turn in for fun rewards, and we love the annual party at Big Surf. They have a frozen yogurt machine that my kids love to get after every appointment. It makes a pleasant end to every visit. Dr. Macdonald is kind and very professional. He takes the time to talk to me and his patients. The office is decorated in a beach theme and it sets the tone of a relaxed atmosphere. I had consultations with a few orthodontists before we decided on Macdonald. It's a 15 minute drive for me, there were a lot of offices closer to me, but I wanted someone I could trust and the cost of the braces came in $500 less then other quotes we received. It's been 3 years with 2 different kids and my youngest is 7 years and has a difficult mouth needing a lot of work, but I'm so hap read more

The workers are so nice and they did a job I also love that they are always matching and have such great attitudes! read more

Macdonald Orthodontics - Braces - Orthodontists Near Me - Gilbert, Arizona

Staff & Dr. are wonderful. From the beginning, expectations & finances were established & everything is still on track for my daughter's braces. We have experienced zero disappointments this far . read more

My daughter and I have had nothing but positive interactions and treatment with Macdonald Orthodontics. We received a tour of the area we would be involved with such as the wash station, ice cream station, X- Ray and the chairs where you have your scheduled appointments at. The office is very well kept and clean, staff is friendly and have made my young daughter look forward to future appointments. The staff always asks if we need anything or have any questions before leaving. I would highly recommend and trust them with my family. read more

They gave great care to first my son, and now my daughter. Great staff with additional adds like ice cream after your appointment. Highly recommend you give them a try. read more

10/10 highly recommend! My teeth look amazing after having invisalign. Their staff is awesome, always very nice and personable. They also have yummy froyo which is definitely a bonus! I will actually miss coming here lol read more

The staff and the doc is phenomenal. I truly say that in the most humble way. Everyone is so helpful and sweet. Thanks guys read more

My 9 year old just completed phase 1 treatment. It was exactly one year of braces and check out his amazing results. He can't stop smiling. I can't recommend this office and staff enough!!! We interviewed several places and we were by far the most impressed here. Added bonus- they serve frozen yogurt . If you are in the market for orthodontic treatment, then you need to go HERE! read more

Macdonald Orthodontics - Orthodontists Near Me - Gilbert, Arizona

If I could give them a negative number I would. Today the receptionist hung up the phone on me when I explained that the date she offered was not going to work forme. Prior to today I had other front office staff question my ability to pay, when I have already payed more than their plan required me to pay. This place is a joke and the entire staff is the worst. My daughter likes the ortho and I am almost all paid off so I have to stick out the next year but would never recommend the horrible treatment to anyone else. read more

Almost done with my treatment. Everyone in office is always care and friendly. I love being here and would recommend all my friends to have their braces done here. I always satisfy with the service every time I come. read more

My kids love this place. It's not just the yummy yogurt that makes it extra but everyone is so nice and i have been really happy with the treatment my kids get! Thank you! read more

A super caring orthodontist who is thoughtful in his approach and compassionate with his patients! Both my kids are patients, and my daughter just got her braces off today! She looks great! Also, the staff is friendly and fun. read more

We have loved Macdonald ortho! On our second child getting braces with them. Highly recommend them.!!!!!

Hands down the best ortho I have ever been to for my family. Innovative layout, incentives for the kids, payment plans that work, and the nicest workers in every position. read more

Staff is all very friendly and the end results are great. Dr Macdonald is great and spends time explaining step of the process as you go. We've had 3 kids in treatment and would highly recommend. read more

Straightened my teeth on my time frame. Took my needs into account and didn't just try to profit off me. (I was ready to get invisiline, but they helped me see it was cheaper and faster to do more traditional metal.) The office is definitely set up for a younger crowd, but I didn't feel out of place as an adult. Everyone there is friendly and helpful. read more

We came in for a consult for my son, while we were here i started talking about how my teeth shifted, they squeezed me in for a consult as well. The staff here has been nothing but great! Completely understanding to my busy schedule & works with what works for me. While my son didn't get braces on just yet, I was able to get mine on & were taken off in the exact time frame the dr told me. My son will be next & we will definitely be coming back! The mesa office staff is amazing! We recommend them to everyone! read more

Today I took my daughter for her adjustments. I was called to the back regarding the finances and during this time i asked why her teeth have not been moved and they haven't made any adjustments in the past year as they are still misaligned after 2 years. They said they are keeping her in what is called a holding state. Meaning we wont money! Tammi said that morning Dr. Rob said what are we gonna do with Sophia we are just spinning our wheels because they aren't paying enough. It was clear at the end of the appt. what he was gonna do. Push her out. They received just over $2400 dollars prior to significant family changes and have been getting regular monthly payments now from insurance. My 2 kids and I have struggled enough over the past 2 years after having their mom walk out on there lives, me losing my job, dealing with the current foreclosure. Its not easy and especially hard on them knowing i am a single dad doing my best to make ends meet. Then to top it all off Dr. Rob without compassion told his assistant she (my daughter) can go. ( He wasn't going to wast his time checking her teeth or his assistants job). This place is a cash cow moving people in and out in minutes. I have always felt like we were just a number and we are. A clear lack of compassion for circumstances that they have been aware of for the past year. read more

My second appointment and third visit. The staff is super friendly and attentive. I always have questions and they always answer them, making sure I am satisfied. One of these day I'm going to have some ice cream after mY visit. Really happy with my choice to go with MacDonald Orthodontics. read more

I had a fantastic experience at Macdonald Orthodontics. The staff were friendly and considerate. I even got to pick which flavor gloves they used (who knew that was even an option!). Getting my braces on was quick and easy! I could tell they knew exactly what they were doing and that I was in good hands. There's no one I'd trust more to straighten my teeth! read more

Such an awesome crew working here! The happiest group of people and they are constantly making you laugh. Awesome atmosphere for kids and adults. They had cartoons playing while in the chair, candy, a free t-shirt, frozen yogurt, tea, and hot coco. What kid wouldn't want to go back? If this was my dentist as a kid I don't think I would be so scared of them. We look forward to going back :) read more

My sisters and I have been going to Dr. MacDonald for 10+years. The staff is very knowledgable and super friendly. Dr. MacDonald himself wants to make sure you're absolutely happy with the way your teeth come out, and cares about your smile just as much as you do. If you want the PERFECT smile, I highly recommend Dr. MacDonald and staff!!! ***Bonus*** there's an ice cream machine!! :) read more

We are having the most exceptional experience at MacDonald Orthodontics. Dr. Keith MacDonald is an incredible orthodontist the complicated nature of my son's case really showcases Dr. MacDonald's expertise and ingenuity. I have also been very impressed with the office as a whole. The staff are all very well trained and incredibly friendly. We feel confident that we are getting the best orthodontic care in the Valley! read more

I would highly recommend Macdonald Orthodontics. Dr. Macdonald identified a treatment plan for my daughter that fundamentally changed her life for the better. Her prior orthodontic provider was just not on top of things (didn't notice a missing adult tooth or cross bite) and her situation was complicated by an uneven jaw growth causing the cross-bite. After numerous consultations with various potential orthodontic providers, Dr. Macdonald was the one who came up with the right treatment plan and coordinated care with an oral surgeon to correct the bite and release the accompanying jaw pain. As a father trying to help his daughter out the best way he could we were extremely fortunate to cross paths with Dr. Macdonald. It has been a four years since my daughter's treatment plan ended and she has an incredible smile to show for it. read more

I love the staff at Macdonald Orthodontics! Dr. Macdonald was kind and really explained what was going on with my teeth. The office is such a fun environment and the frozen yogurt is awesome! read more

So they shame your child on a public iPad if you are late getting there but if your on time and wait 20 minutes they don't even apologize...may want to rethink your shaming technique . read more

We have had both our son and our daughter go through braces with MacDonald Ortho and it has been a great experience. The staff and Dr. are so friendly and relaxed. The appointments are always on time and they are extremely flexible when it comes to accommodating our crazy schedule. thanks, the Morrows in Gilbert:) read more

Great Dr and staff! All three of our kids have been treated by this office and we could not be happier with the service we received. This office makes beautiful smiles and they have fun doing it! read more

My son is getting his braces here and the staff, technicians and doctor are always friendly and professional. Office is always clean and lots of perks for patients and family. read more

My kid and I used to be patients of Dr. Robert Mac Donald when he was at An Elegant Smile. We loved him! Sadly, he is no longer there & we miss him! Doc Mac Donald was awesome with my kid. If you or anyone in your family are in need of ortho care GO TO DR. MAC DONALD! He has such a pleasant demeanor, he is very personable, he explains things in terms my kid can understand and he educates without lecturing. You & your kids will love him! read more

Going to the Gilbert office. Staff and dr are wonderful! Not pushy. Went to dentists r us and they pushed to get us to sign a contract. MacDonald didn't do that. They gave us time to think it over and gave a very professional invoice with descriptions. He had a plan for my daughters teeth which are a mess. The other place wasn't very confident in their plans. Prices are great as well. We will be going there for her next set of braces and I would recommend everyone I know to go to MacDonald. Very pleased!! read more

The environment is fun and the staff is certainly very friendly, but after two years i can say that in regards to my actual orthodontic treatment, my overall experience was very negative. Not only am I very unhappy with how my smile ended up after 2 years and $7,000, but I felt that my concerns were completely dismissed throughout the treatment. My sister also got braces here and was extremely upset and frustrated when she was told that someone other than the dentist had filed her teeth and is feeling pressured to remove here braces before she is happy with her smile. If the choice to get braces is a very big one for you, i would recommend doing a lot more research than i did before entrusting someone with your smile because after two years i can absolutely affirm that i deeply regret having begun this treatment which has caused me so much stress and yielded no positive results. read more