I was on the road traveling and had problems. I found Lee Ford and they fixed the problem. They…read morewere very nice people, very accommodating. I felt the price was way too high for what they did however, the manager called me and explained everything which was very nice of him.. I still feel that the diagnostic fee they charge, especially if you're having the work done there Is way way too much. I had no choice but to pay it being on the road. But I gotta tell if you buy a car from them I think they will treat you well. Very nice people to work with. Randy

We were in the market for an Expedition Platinum in Glacier Gray, which is a new color and hard to…read morefind. I visited a local dealer, but wasn't satisfied with their "Out the Door" price or the fact that I was left hanging for several days without communication. I found the exact vehicle I wanted at Lee Ford and called. I spoke with Morgan and explained that I know what I want, have a quote from one dealer, another dealer still to call and was ready to make a purchase based on who could give me the best price. All 3 dealers had the exact same vehicle/options/trim package/MSRP so I was comparing apples to apples. Morgan was eager to help, gave me a price over the phone. I thanked her and told her that I still needed to call one more place that evening and she offered her personal cell phone for me to continue to be in touch, even after they closed at 7pm. I told her I would call back by the next morning at the latest. She said that she was off the next day, but please call anyway with our decision, whether she was getting the sale or not. Not wanting to call too early on her day off, I planned to call around 9/9:30 am. She called me at 8:10 to check in. Long story short, we got a substantially better price and at a dealer an hour closer to home in VA. I was disappointed that she could not at least match the lower price, as we would have driven the extra hour to give her the sale. We were so impressed by her willingness to be available after they closed that night and also the next day on her day off. I texted her after purchasing our new Expedition to thank her for going above and beyond to make herself available. She was happy for us, asked to see pics of our vehicle and told me if I had any questions about our new Expedition, to please feel free to ask. Wow! Morgan is genuinely kind and caring and impressed us so much! I would recommend her highly for everyone in the area.

We had a great experience today at Doug Henry Chevrolet. Aaron was very patient and helpful with my…read morehusband and I. The team itself did everything they could to get us in the right vehicle with the budget we provided. Straight forward people, and definitely look for Aaron if you are car shopping. Our friend recently bought a truck here and recommended us to come and today we are walking out with a truck as well.

We live here in Tarboro and purchased our Chevy Traverse from Doug Henry Chevrolet. We took it in…read moreto the service department recently for some repair work. McKenzi was our advisor. She was very efficient and had our concerns diagnosed as promised. Parts were available and our car was repaired and returned on the same day. We will be returning to this dealership! Thank you!

Rhonda and Lisa are absolutely amazing. I came in with a request and they worked diligently to…read morefulfill. I highly recommend Feyer Ford for all of your vehicle needs.

My new vehicle had a recall, and I made an appointment here to have it checked, and have an oil…read morechange. The service department waiting area was clean with ample sitting and a nicely stocked snack area. Fortunately, my car did not have the issue that the recall was about. They checked the mileage on my car and mentioned that they could indeed do an oil change if I wished but they suggested I wait until a had a few more thousand miles on it. Afterward I received emails asking that I complete a satisfaction survey as well as provide a free CARFAX report showing the short history of my new car.

Paid over $400.00 for repairs that were not fixed. Do not recommend this business. Same main…read moreproblem that I am still trying to maintain by myself on a daily basis, quality tire was highly recommended by 2 people, I paid for services that were not done

Leroy is truly the best! They have always provided great customer service with a smile and maybe a…read morejoke or two! Would recommend them for all your mechanical needs!

They are always wonderful. Today I got there shortly after they opened and the young man said they…read moremight not be able to get to my car until 9 or 10 AM but if I wanted to just hang out for a bit they would try to squeeze me in. Sure enough, by 8:40 they had gotten my tire fixed. They are absolutely the best. I highly recommend them.

I don't know why but every time my wife gets a set of tires from here one of them always goes flat…read moreand when we take it back to them they just move it to the other side of the car and charge us like we did something to the tire

I would strongly recommend getting a second opinion before approving major repairs…read more I brought my 2021 GMC Yukon AT4 to Davenport GMC with a drivability issue just before my extended warranty expired. After their diagnosis, I was told the transmission needed to be replaced, and that repair was completed. The problem was still there immediately after I got the vehicle back. I was told to drive it for a "learning period," which I did, but nothing changed. After multiple return visits, I was then told the issue is now the engine and that it needs to be replaced. This all happened right after the warranty expired. At this point, the original problem has never been fixed, even after a major repair was done based on their diagnosis. Communication has also been an issue. I was told to contact the warranty company myself, but they confirmed that claims must be handled by the dealership and had no record of proper communication from them. The service manager, Chris, has been my main point of contact, and I've received inconsistent information throughout the process. I also had difficulty getting responses from upper management when trying to escalate.

Review for Davenport Auto Park in Rocky Mount, NC…read more I am deeply disappointed with how Davenport Auto Park handled my late husband's vehicle. After his passing, I contacted the dealership on August 9, 12, and 13, 2022, asking for the return of his GMC truck. I was told the vehicle had already been sold. However, sales records indicate the truck did not leave Rocky Mount until September 2022, long after my requests On August 9, 2022. I also have documentation showing that a power of attorney used in the transaction was voided by Cheryl Spruill, the dealership's title worker. Despite my requests, the dealership refused to return the vehicle. Matt Joyner, the sales manager, shifted blame onto the fact that I had legal representation, though I never disclosed my attorney's identity. As a company that promotes Christian values, I expected better integrity and compassion during such a sensitive time. Unfortunately, my experience left me feeling disregarded and mistreated. God Bless.

I called about my issue. They were clear in what the cost were and had me in the next day. Before…read morework was completed I was called and approved first. I felt the pricing and work was well beyond what I was hoping for. The professionalism was a plus. Thank you for your help.

This is an old school automotive garage. They do top quality work for a reasonable price. Don't let…read morethe location and the building / surroundings fool you. I have been doing busy with Glenn's for over 10 years and I have never been disappointed or unhappy. It is one of the few places in town that I feel like I can always trust what they say. There are numerous other garages I will not do business with any longer because they lost my trust. I highly recommend Glenn's.

I paid to have 2 engines dynoed. Mike and Michael were awesome. They dynoed both engines and…read morefound over 27 h.p. in one of the engines after he reworked the cylinder head. The other engine had timing issues in which he quickly resolved. Rouse automotive is well worth the money I spent. Other racers would be smart to use this company. I would give them 6 stars if I could. Thanks again Mike and Michael, You both are real class acts.

I recently needed to get my automobile engine repaired after a timing kit failure. Several…read morebusinesses expressed interest and gave estimates. Rouse Performance not only provided the lowest estimate, but they tackled the job head-on instead of insisting on a replacement engine. They tore down the engine and turbocharging system, repaired the heads, and put everything back together perfectly. All this was done in less than 24 hours. If you need engine repair or machine work, Rouse would be very hard to beat. Thomas Spencer