My experience with Lawhorn Insurance, in particular with John Moore, has been nothing but…read morefantastic. After an unfortunate lapse in payment for my auto insurance which was a first in over 7 years as a loyal customer of Progressive, I had my policy cancelled, and in turn my premiums tripled. Having talked to my then-insurance agent, I was told there was nothing I could do but find a new policy (with the new, much higher rates). Suddenly, I had no option but to look for new policies because of a mistake on my part, which my insurance agent should have warned me about. Having known John for years, I contacted him to see if there was any advice he could give me. He went above and beyond (keeping in mind he's not even my insurance agent!) to speak with progressive, discuss the issue, and after a stressful yet productive meeting, we were able to get my policy back up at the normal rates. He was with me throughout the whole process, expecting nothing back in return. John literally saved me thousands of dollars a year, when other insurance agents had no answer, or desire to help me. I will be happily moving my business over to his agency, and recommend anyone looking for a smart, an trustworthy agent, to do the same.

John Moore was recommended by my brother-in-law. I was looking to insure a 25 year-old vehicle that…read moremy current insurance wouldn't touch. Once I explained what I needed, John took the time to find the perfect type of policy for us. He saved us lots of money on a full coverage policy. John is very personable and gave top notch customer service. I definitely recommend his firm.

Dan is really easy to work with and found me a great deal on house insurance. I highly recommend…read morehim.

Can you imagine an insurance agent helping you save money on your premiums while getting the just…read morethe right amount of coverage? Well, imagine no further. Dan was A-MA-ZING and I would strongly recommend him to anyone looking for Insurance. He will be my go-to for any further insurance needs we may have... thank you Dan! You are wonderful!!!!!

I called Travis today planning to have him locate less expensive homeowners insurance for us. He…read moreasked specific questions about our current policy and took the time to explain the calculations. He assured me that we have the best available policy and ultimately he didn't get a new customer. However, he took the time to help me think through some aspects of our current policy that I could control the cost of and that resulted in a lower premium (for this coming renewal anyway). He may not have a paying customer, but for his honest expertise he has a customer for life when and if our current insurance companies changes our policy options (ie. hail/wind deductible %). Travis, thank you for taking the time to speak with me! I will reach out in the future to no one else should I believe we may benefit from switching companies.

Travis is your guy when you're looking for an independent insurance broker…read more I hadn't reviewed my coverage for home/auto insurance for price competitiveness in over a decade and decided to review it again. Travis gave me his honest opinion that my rates were well in line with industry standard, and pointed out that I likely wouldn't retain certain grandfathered perks if I were to switch. This shows a high level of dedication and professionalism, when he could have instead steered me to another company so he could get a commission.

Joana is the best. She has a good knowledge and extremely customer oriented executive. She has…read morehelped in my home insurance and given me the best price. Thank you Joana. Happy customer

Don't go GEICO insurance the lady in round rock she is so rude behavior and don't know how to talk…read morewith customers they give best after 2 premium the raise your policy with out any reason just earning free money from customer

Rondy is fantastic! He offered the best home insurance quote and was very responsive and helpful on…read moreseveral occasions when I used his service. Other than that, as a former Israeli, I would always be more inclined to use the services of a U.S. Army veteran.

I was the victim of fraud. Mr Kilpatrick was misleading and dishonest. Because of his shady…read morepractices I was entitled entitled to a full premium refund plus some. Beware!

Janie literally has the patience of a Saint. She can deal with extremely difficult cases with class…read moreand professionalism. I am an extremely difficult person to deal with (no, seriously) and Janie is amazing. When I first signed up with Farmers a year ago from State Farm. She had explained to me that at the rates that State Farm had been charging me doubled of what she offered and I barely had any coverage. With Farmers she got me double the protection and a lower rate. She even explained how the insurance policy works. Which honestly I don't think anyone actually had ever done before. Seriously. Usually insurance agents will say things in a way to legally tell you what they are giving you but not actually tell you what you are getting. Janie is absolutely up front with everything. She goes the extra mile in everything that she has done for me. I am extremely happy with my policy. In my opinion you can't find better than Janie Mormon.

extreamly Bad service, if is not her way she gets really angry, I was able to get a cheaper quote…read morethru Farmers which she represents, and did not give me that option with an online insurance company and farmers Im paying 127.00 on both insurance way cheaper then the 237.24 that she quoated. Im not going back to her services anymore.

Very helpful in finding me a legit auto insurance as well as renters insurance. Great price on both…read moreand very transparent. Will definitely continue to use him on other insurance policies in the future.

RickYourAgent is a Pretty cool dude!…read more Rick has helped our family business for many years. We are very thankful for his attention to detail, his ability to listen to our needs, and help educate us on the best plan to get. Commercial insurance can be quite a headache, but Rick helps me know what paperwork to get and from where. I'm so thankful for him and his team and all the attention they give us.

Becki is the best. I was referred to her from a friend of mine at church I think about 3-4 yrs ago…read more I'm a senior citizen, and sometimes we tend to forget/ blend things. She has always made sure to stay on top of my insurance to make sure that I was always covered. And always a pleasure to talk to while ( she) was taking care of the business necessary to keep me updated and correctly insured. She is a blessing.

When I had gotten my six month renewal for my auto insurance, I was floored by the amount…read more Considering I barely drive any more. So I decided to look around to see if I was getting the best deal. Jumped on Yelp for insurers in my area with high ratings. Went onto their site and filled in request for quote forms and waited. Out of five, two waited a week before sending me a follow up. One was rather high also. And two were very reasonable. Linda at this location not only send me a quote but followed up with a call to ask me a few questions. Those questions lead to a discount. After a couple more calls back and forward, my final cost was less than half the price of my current insurance. I gave them my credit card to cover my auto and home insurance. A few days later, I get paperwork to sign and decided to drop them off personally. Got to meet both Linda and Becki, very pleasant women. I will update my review after I make any claims

I was looking to switch Auto Insurance, and fortunately, I called Austin Insurance Group and talked…read morewith Dan, who is stationed at the Domain location. Dan went above and beyond to make sure I understood the auto insurance jargon and explained it in detail. If you need a company that will take the time to thoroughly talk through the information, please give Dan a call. He is amazing! https://www.aigtexas.com/

OMG, These people are amazinggg! They helped save me money…read moreon my Auto & Renters policy. They explained all the coverage's to me and helped me pick what was best for me. I highly recommend using Austin Insurance group as your Insurance Agents!

I worked with Monica (Crystal) recently for my home & auto insurance needs. She explained the…read moreprocess and coverage in a way I could understand. She educated me on coverage I may use in the future - her knowledge is far and wide! She is very attentive and trust that I am in great hands. I have faith that if I ever need to file a claim in the future, she'll be extremely helpful in caring for my needs. Highly recommend!

We have nothing but positive experiences working with Crystal Wilcox. Her agency, Wilcox Insurance…read moreAgency is dedicated to their clients and that's always been very clear from the get go. We recently signed up for business insurance and she helped us cover all of our assets while giving us clear insights into the structure of the policy we chose. Insurance tends to be filled with jargon, but she made everything seem understandable and clear and we couldn't be happier with the coverage we're receiving. Crystal also went above and beyond and brought us a money tree as an opening gift for our brand new office. We have been in communication ever since and I can't be happier with the agent we chose while we grow our business. She is pleasant, personable, and extremely knowledgeable in her field and we would highly recommend her to anyone. Thank you Crystal for the great work you're doing and how you keep people covered for all situations! We appreciate you!