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    Derek Allen - State Farm Insurance Agent

    5.0 (4 reviews)
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    Car and truck insurance

    Life insurance

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    Abt Insurance Agency - Stephanie Abt, Owner/Agent

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    (82 reviews)

    Crestview

    I recently retired and have been doing research on Medicare and all the various options offered. I…read morewatched numerous You Tube videos and found that Abt Insurance did a very good job at explaining the various options one has. I decided to scheduled a meeting with them to learn in detail the options offered. My agent Abbie was amazing! I thought it would be a short introduction meeting but after about an hour or more of speaking with her I felt so well informed that I asked her to give me time process all the information she shared. Two days later I called her again to clarify some more questions I had and she quickly scheduled a call to help me. Abbie was so knowledgeable and explained things so well and really cared that I made the best choice for me. She really cared that I made the best informed decision to the point that she told me not to rush that even on New Years Eve she would process my application, so I would begin coverage on January 1st. True to her word, I reached out to her and she completed my application. If you want to have a great customer experience call Abt Insurance and ask for Abbie.

    Abbie Howland and her team at Abt Insurance helped me undo the bad advice I had been getting for…read moreyears on my medicare insurance. I've worked with them for several years now and they are simply the best. Not only is their advice correct, they seem to go out of their way to do all the paperwork and other ugly processes for me. After discussions and a decision, the only thing they ask me to do is to sign an form on the internet and I'm done! Excellent assistance from excellent professionals!

    Farmers Insurance - Jenny Harrison - Farmers Agent: Jenny Harrison

    Farmers Insurance - Jenny Harrison

    (17 reviews)

    Brentwood

    Excellent customer service! I have been a client of theirs…read morefor years. Come talk to Dean about any and all of your insurance needs! They care about their clients!

    I have used Jenny Harrison for years and she happily took my money for both my automobile and…read morehomeowners insurance. All was good till I had a claim. I thought my roof had been damaged by the freeze and called her office. Her staff recommended Corbin Stevens at pristine roofing. He came out and said I had Hail damage, I filled a claim and it was approved. Corbin did my roof and I paid him the money I received from Farmers plus my deductible. I took a closer look at the estimate and realized that I had been paid for screens and also to have the drip edge replaced, Corbin did not do either of those but took the money for it. He eventually gave me the money back for the screens, but still continued to say he didn't owe me anything. Here's where things went south with Jenny, I reached out to her office for help and went there to meet with Travon and showed him the estimate and my contract with Pristine roofing. He said he would get with Jenny and let me know. He called the next day and told me that Corbin's mother was a personal friend of Jenny's and that Corbin told her he did not owe me any money and that it was my word against his even though we all agreed he did not do all the work he was paid for. I made several attempts to have Jenny call me and she would not. I had to contact the district manager for help, which he was able get my money back. I asked Travon if they were going to continue to use Pristine roofing and he said yes that his mother was a personnel friend of Jenny's and they only had one complaint. How many times do you have to steal from a customer before you are no longer used. I changed agents, very unhappy. Tom Chronister

    Derek Allen - State Farm Insurance Agent - autoinsurance - Updated June 2026

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